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{{Short description|Polish insurance company}}
{{Infobox company {{Infobox company
| name = Powszechny Zakład Ubezpieczeń Spółka Akcyjna | name = Powszechny Zakład Ubezpieczeń Spółka Akcyjna
| logo = Powszechny_Zakład_Ubezpieczeń_logo.svg | logo = Powszechny_Zakład_Ubezpieczeń_logo.svg
| image = PZU Park Rondo Daszynskiego 4.jpg | image = PZU Park Rondo Daszynskiego 4.jpg
| image_caption = Generation Park in Warsaw, PZU's headquarters | image_caption = ] in Warsaw, PZU's headquarters
| type = ] | type = ]
| genre = | genre =
| traded_as = {{WSE|PZU|PLPZU0000011}} | traded_as = {{Unbulleted list|{{WSE|PZU}}|] component}}
| ISIN = {{ISIN|sl=n|pl=y|PLPZU0000011}}
| foundation = {{start date and age|df=y|1803}} | foundation = {{start date and age|df=y|1803}}
| founder = | founder =
| fate = | fate =
| location = | location = ]
| location_city = ] | location_city = ]
| location_country = ] | location_country = ]
| locations = | locations =
| area_served = Europe | area_served = Europe
| key_people = Beata Kozłowska-Chyła {{small|(CEO)}}<br>Robert Jastrzębski {{small|(Chairman)}} | key_people = ] {{small|(CEO)}}<br>Robert Jastrzębski {{small|(Chairman)}}
| industry = ] | industry = ]
| products = ] and ]ing | products = ] and ]ing
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| net_income = {{profit}} €722 million (2022)<ref>{{Cite web |url=https://isbiznes.pl/2023/03/30/wyniki-finansowe-pzu/ |language=pl |title=PZU: Solidne wyniki i obietnica utrzymania poziomu dywidendy |website=isbiznes.pl |date=30 March 2023 |access-date=31 March 2022}}</ref> | net_income = {{profit}} €722 million (2022)<ref>{{Cite web |url=https://isbiznes.pl/2023/03/30/wyniki-finansowe-pzu/ |language=pl |title=PZU: Solidne wyniki i obietnica utrzymania poziomu dywidendy |website=isbiznes.pl |date=30 March 2023 |access-date=31 March 2022}}</ref>
| aum = {{decrease}} €6.98 billion (2022)<ref>{{Cite web |url=https://www.pzu.pl/_fileserver/item/1538322 |title=Grupa PZU {{!}} Factsheet 1Q 2022 |access-date=31 March 2023}}</ref> | aum = {{decrease}} €6.98 billion (2022)<ref>{{Cite web |url=https://www.pzu.pl/_fileserver/item/1538322 |title=Grupa PZU {{!}} Factsheet 1Q 2022 |access-date=31 March 2023}}</ref>
| assets = {{profit}} €90.81 billion (2022)<ref>{{Cite web |url=https://www.pzu.pl/_fileserver/item/1538322 |title=Grupa PZU {{!}} Factsheet 1Q 2022 |access-date=31 March 2023}}</ref> | assets = {{profit}} $118.1 billion (2024)<ref>{{Cite web|url=https://www.forbes.com/lists/global2000/ |title=The Global 2000 |website=] |access-date=15 September 2024}}</ref>
| equity = | equity =
| owners = {{unbulleted list|State assets (34.2%)|] (5.3%)|] (5.1%)|Others (55.4%)<ref>{{cite web |title=Skrócone śródroczne skonsolidowane sprawozdanie finansowe za okres 9 miesięcy zakończony 30 września 2023 |url=https://www.pzu.pl/_fileserver/item/1549430 |website=pzu.pl |access-date=28 February 2024 |format=PDF |page=31}}</ref>}}
| owner =
| num_employees = 40,805 (2020)<ref>{{Cite web |url=https://raportroczny2020.pzu.pl/pl/wyniki/informacje-dodatkowe-i-noty-objasniajace/57-zatrudnienie |language=pl |title=57. Zatrudnienie |access-date=18 November 2022}}</ref> | num_employees = 40,805 (2020)<ref>{{Cite web |url=https://raportroczny2020.pzu.pl/pl/wyniki/informacje-dodatkowe-i-noty-objasniajace/57-zatrudnienie |language=pl |title=57. Zatrudnienie |access-date=18 November 2022}}</ref>
| parent = | parent =
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}} }}


'''PZU''', also known as '''Powszechny Zakład Ubezpieczeń Spółka Akcyjna''', or '''PZU SA''' (<small>Polish pronunciation</small>: {{IPAc-pl|p|o|w|sz|e|ch|n|y|-|z|a|k|ł|a|d|-|u|b|e|z|p|i|e|cz|e|ń}}) ({{WSE|PZU|PLPZU0000011}}) is a publicly traded insurance company, a component of the ] and Poland's biggest and oldest insurance company.<ref>{{Cite news|url=https://www.reuters.com/article/us-poland-economy-politics-idUSKBN1CF0B5|title=Poland's ruling party tightens grip on big state firms|date=2017-10-10|work=Reuters|access-date=2019-01-18|language=en}}</ref> PZU is headquartered in ]<ref>{{Cite web|url=https://www.forbes.com/companies/grupa-pzu/|title=Grupa PZU on the Forbes Top Regarded Companies List|website=Forbes|language=en|access-date=2019-01-18}}</ref> and is also the largest financial institution in Poland. It is also the largest insurance company in ].<ref>{{Cite web |url=https://www.nasdaq.com/articles/polish-insurer-pzus-q2-profit-slumps-75-on-higher-provisions-2020-09-10 |title=Polish insurer PZU's Q2 profit slumps 75% on higher provisions |website=nasdaq.com |author=Marcin Goclowski |date=10 September 2020 |access-date=31 March 2023}}</ref> '''Powszechny Zakład Ubezpieczeń Spółka Akcyjna''', also known as '''PZU SA''' (<small>Polish pronunciation</small>: {{IPAc-pl|p|o|f|sz|e|ch|n|y|-|z|a|k|ł|a|t|-|u|b|e|s|p|i|e|cz|e|ń}}) ({{WSE|PZU|PLPZU0000011}}) is a publicly traded insurance company, a component of the ] stock market index and Poland's biggest and oldest insurance company.<ref>{{Cite news|url=https://www.reuters.com/article/us-poland-economy-politics-idUSKBN1CF0B5|title=Poland's ruling party tightens grip on big state firms|date=2017-10-10|work=Reuters|access-date=2019-01-18|language=en}}</ref> PZU is headquartered in ]<ref>{{Cite web|url=https://www.forbes.com/companies/grupa-pzu/|title=Grupa PZU on the Forbes Top Regarded Companies List|website=Forbes|language=en|access-date=2019-01-18}}</ref> and is the largest financial institution in Poland. It is also the largest insurance company in ].<ref>{{Cite web |url=https://www.nasdaq.com/articles/polish-insurer-pzus-q2-profit-slumps-75-on-higher-provisions-2020-09-10 |title=Polish insurer PZU's Q2 profit slumps 75% on higher provisions |website=nasdaq.com |author=Marcin Goclowski |date=10 September 2020 |access-date=31 March 2023}}</ref>


PZU Group offers the selection of nearly 200 insurance products on the Polish market. The activity of PZU group encompasses the comprehensive insurance-financial service. The Group entities provide services in the area of ], personal and ], ]s and open ]. PZU Group offers a selection of nearly 200 insurance products on the Polish market. The activities of PZU group encompass a comprehensive range of insurance and financial services. The Group entities provide services in the areas of ], personal and ], ]s and open ].


==History== ==History==


=== Foundation === === Foundation ===
The company's origin dates back to 1803 when the first insurance company in Poland was established. In the years 1927-1952 the company operated under the name ''Powszechny Zakład Ubezpieczeń Wzajemnych'' and between 1952-1990 it was known as ''Państwowy Zakład Ubezpieczeń'' (State Insurance Company) as it was officially given a ] by the state and effectively became the largest insurance company in the country.<ref>{{cite news|url=https://www.pzu.pl/grupa-pzu/o-grupie |title=About the PZU Group |access-date=2018-03-25}}</ref> The company's origin dates back to 1803 when the first insurance company in Poland was established. In the years 1927-1952 the company operated under the name ''Powszechny Zakład Ubezpieczeń Wzajemnych''. From 1952 to 1990 it was operated as a state-owned ] under the name ''Państwowy Zakład Ubezpieczeń'' (State Insurance Company) and effectively became the largest insurance company in the country.<ref>{{cite web |url=https://www.pzu.pl/grupa-pzu/o-grupie |title=About the PZU Group |access-date=2018-03-25}}</ref>


In 1991 PZU was turned into a ] controlled by the ] as a consequence of the political transformation after 1989.<ref>{{Cite web|url=http://www.pzu.pl/en/investor-relations/about-the-group/history|title=History|website=PZU|language=en|access-date=2020-03-25}}</ref><ref>{{Cite book|last=Borish, Michael S., 1956-|title=On the road to EU accession : financial sector development in Central Europe|date=1996|publisher=World Bank|others=Ding, Wei, 1960-, Noël, Michel, 1954-|isbn=0-585-22421-8|location=Washington, D.C.|oclc=44958000}}</ref><ref name=":0">{{Cite web|url=https://www.pzu.pl/_fileserver/item/1516339|title=Management Board's report on the activity of the PZU Group and PZU SA|access-date=2020-03-25}}</ref> In 1991 PZU was turned into a ] controlled by the ] as a consequence of the political transformation after 1989.<ref name=about>{{Cite web |url=http://www.pzu.pl/en/investor-relations/about-the-group/history |title=History |website=PZU |language=en |access-date=2020-03-25}}</ref><ref>{{Cite book |last1=Borish |first1=Michael S.|title=On the road to EU accession: financial sector development in Central Europe |date=1996 |publisher=World Bank |author2=Ding, Wei |author3=Noël, Michel |isbn=0-585-22421-8 |location=Washington, D.C. |oclc=44958000}}</ref><ref name=":0">{{Cite web|url=https://www.pzu.pl/_fileserver/item/1516339|title=Management Board's report on the activity of the PZU Group and PZU SA|access-date=2020-03-25}}</ref>


In December 1991, the PZU Życie joint stock company was founded by polski Bank Rozwoju and ] in ]. The PZU transferred its portfolio of life insurance contracts for PZU Życie.<ref name=":0" /><ref>{{Cite web|title=History|url=http://www.pzu.pl/en/investor-relations/about-the-group/history|website=PZU|language=en|access-date=2020-05-15}}</ref> In December 1991, the PZU Życie joint stock company was founded by Polski Bank Rozwoju and ] in ]. PZU transferred its portfolio of life insurance contracts to PZU Życie.<ref name=":0" /><ref name=about/>


In 1998, in relation with the reform of the pension insurance system in Poland, PZU Życie formed PTE PZU, a joint stock company, which operates the OFE PZU (Open Pension Fund).<ref>{{Cite web|title=PZU (insurance group)|url=http://tadviser.com/index.php/Company:PZU_(insurance_group)|website=TAdviser.ru|access-date=2020-05-15}}</ref><ref name=ra>{{Cite web|title=PZU.WA - Powszechny Zaklad Ubezpieczen SA Profile {{!}} Reuters|url=https://www.reuters.comundefined/|website=www.reuters.comundefined|language=en|access-date=2020-05-15}}{{dead link|date=July 2021|bot=medic}}{{cbignore|bot=medic}}</ref> In 1998, in relation with the reform of the pension insurance system in Poland, PZU Życie formed PTE PZU, a joint stock company, which operates the OFE PZU (Open Pension Fund).<ref>{{Cite web |title=PZU (insurance group) |url=http://tadviser.com/index.php/Company:PZU_(insurance_group) |website=TAdviser.ru |access-date=2020-05-15}}</ref><ref name="ra">{{Cite web |title=PZU.WA - Powszechny Zaklad Ubezpieczen SA Profile |url=https://www.reuters.com/markets/companies/PZU.WA/ |access-date=2020-05-15 |website=Reuters |language=en}}</ref>


On November 5, 1999, a share purchase agreement was concluded under which ] and BIG Bank Gdański SA acquired 20% and 10% respectively of the share capital of PZU.<ref>{{Cite web|title=Eureko B.V. vs. Republic of Poland-Dissenting Opinion|url=https://www.italaw.com/sites/default/files/case-documents/ita0307_0.pdf|access-date=2020-05-15}}</ref> A dispute arose in connection with the implementation of the agreement, which was settled amicably in October 2009. A settlement and sale agreement were concluded between the parties.<ref>{{Cite book|url=https://www.worldcat.org/oclc/1128970682|title=Investment arbitration in Central and Eastern Europe : law and practice|others=Nagy, Csongor István, 1979-|year=2019 |isbn=978-1-78811-517-9|location=Cheltenham, UK|oclc=1128970682}}</ref> On 5 November 1999, a share purchase agreement was concluded under which ] and BIG Bank Gdański SA acquired 20% and 10% respectively of the share capital of PZU.<ref>{{Cite web |title=Eureko B.V. vs. Republic of Poland-Dissenting Opinion |url=https://www.italaw.com/sites/default/files/case-documents/ita0307_0.pdf |access-date=2020-05-15}}</ref> A dispute arose in connection with the implementation of the agreement, which was settled amicably in October 2009. Settlement and sale agreements were concluded between the parties.<ref>{{Cite book |url=https://www.worldcat.org/oclc/1128970682|title=Investment arbitration in Central and Eastern Europe: law and practice |editor=Nagy, Csongor István |year=2019 |isbn=978-1-78811-517-9 |location=Cheltenham, UK |oclc=1128970682}}</ref>


=== Over the years === === In the 21st century ===
In 2002, the PZU Group started its activities on the Lithuanian insurance market by acquiring shares in UAB DK “Lindra” (PZU Lietuva).<ref>{{Cite web|title=PZU - Clients - MakoLab|url=https://makolab.com/en/clientlist/finance/pzu|website=makolab.com|language=en|access-date=2020-05-28}}</ref> With the acquisition in OAO “Skide West” (PZU Ukraina) in 2005, it began operations on the Ukrainian market again.<ref>{{Cite web|title=History|url=http://www.pzu.pl/en/investor-relations/about-the-group/history|website=PZU|language=en|access-date=2020-05-28}}</ref> In 2002, the PZU Group started its activities on the Lithuanian insurance market by acquiring shares in UAB DK “Lindra” (PZU Lietuva).<ref>{{Cite web|title=PZU - Clients - MakoLab|url=https://makolab.com/en/clientlist/finance/pzu|website=makolab.com|language=en|access-date=2020-05-28}}</ref> With the acquisition in OAO “Skide West” (PZU Ukraina) in 2005, it began operations on the Ukrainian market again.<ref>{{Cite web|title=History|url=http://www.pzu.pl/en/investor-relations/about-the-group/history|website=PZU|language=en|access-date=2020-05-28}}</ref>


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PZU was first quoted on the ] in May 2010.<ref>{{cite web| url = https://www.sii.org.pl/10170/analizy/newsroom/10-najwazniejszych-wydarzen-w-25letniej-historii-dzialalnosci-gpw.html |language = pl |title=10 najważniejszych wydarzeń w 25-letniej historii działalności GPW | access-date = 16 June 2021}}</ref> PZU was first quoted on the ] in May 2010.<ref>{{cite web| url = https://www.sii.org.pl/10170/analizy/newsroom/10-najwazniejszych-wydarzen-w-25letniej-historii-dzialalnosci-gpw.html |language = pl |title=10 najważniejszych wydarzeń w 25-letniej historii działalności GPW | access-date = 16 June 2021}}</ref>


In 2010 PZU was fined three times by the Polish ] for a total of 330,000 PLN.<ref>{{Cite web |title=Wykaz kar nałożonych przez Komisję Nadzoru Finansowego za lata 2006 - 2018 |url=https://www.knf.gov.pl/knf/pl/komponenty/img/kary_KNF_chronologicznie_2006_2018_21.8.2023.pdf |access-date=2023-09-12 |language=pl}}</ref>
⚫ In 2011, the company received the ''Jakość Obsługi 2011'' Award (Quality of Service Award) and was among the tree top insurance companies in the country alongside ] and Ergo Hestia.<ref>{{Cite web |url=https://prnews.pl/ergo-hestia-w-gronie-100-najbardziej-przyjaznych-firm-29562 |language=pl |title=Ergo Hestia w gronie 100 najbardziej przyjaznych firm |website=prmews.pl |date=29 September 2011 |access-date=31 March 2023}}</ref>

⚫ In 2011, the company received the ''Jakość Obsługi 2011'' Award (Quality of Service Award) and was among the three top insurance companies in the country alongside ] and Ergo Hestia.<ref>{{Cite web |url=https://prnews.pl/ergo-hestia-w-gronie-100-najbardziej-przyjaznych-firm-29562 |language=pl |title=Ergo Hestia w gronie 100 najbardziej przyjaznych firm |website=prmews.pl |date=29 September 2011 |access-date=31 March 2023}}</ref>


In March 2014, it was revealed that PZU and ] were in the race to acquire rival Lietuvos Draudimas for around $147 million.<ref>{{cite news|title= PZU, Vienna Insurance in the race for Lithuania's top insurer|work= Reuters|date=27 March 2014|url= https://www.reuters.com/article/us-lithuania-insurer-idUSBREA2Q24D20140327|access-date=28 March 2014}}</ref> In 2015 PZU acquired the direct insurer LINK4 in Poland and launched the PZU Zdrowie brand.<ref name=":0" /> In the same year, PZU acquired the Baltic businesses of the British ] for some €360 million. This deal enabled the company to take control of Lithuania’s biggest insurer, Lietuvos Draudimas, Latvian rival AAS Balta, an Estonian unit of RSA’s Danish insurer Codan Forsikring.<ref>{{Cite web |url=https://www.reuters.com/article/poland-pzu-mergers-idUKL6N0N91M020140417 |title=UPDATE 2-UK's RSA sells east European businesses to Polish insurer PZU |website=reuters.com |author=Simon Jesson and Adrian Krajewski |date=17 April 2014 |access-date=31 March 2023}}</ref> In March 2014, it was revealed that PZU and ] were in the race to acquire rival Lietuvos Draudimas for around $147 million.<ref>{{cite news|title= PZU, Vienna Insurance in the race for Lithuania's top insurer|work= Reuters|date=27 March 2014|url= https://www.reuters.com/article/us-lithuania-insurer-idUSBREA2Q24D20140327|access-date=28 March 2014}}</ref> In 2015 PZU acquired the direct insurer LINK4 in Poland and launched the PZU Zdrowie brand.<ref name=":0" /> In the same year, PZU acquired the Baltic businesses of the British ] for some €360 million. This deal enabled the company to take control of Lithuania’s biggest insurer, Lietuvos Draudimas, Latvian rival AAS Balta, an Estonian unit of RSA’s Danish insurer Codan Forsikring.<ref>{{Cite web |url=https://www.reuters.com/article/poland-pzu-mergers-idUKL6N0N91M020140417 |title=UPDATE 2-UK's RSA sells east European businesses to Polish insurer PZU |website=reuters.com |author=Simon Jesson and Adrian Krajewski |date=17 April 2014 |access-date=31 March 2023}}</ref>


In 2015, the transaction to acquire a 25.19% stake in the share capital of ] was completed.<ref>{{Cite web|title=PZU Seeks to Create Top Polish Bank After $431 Million Deal|url=https://www.bloomberg.com/news/articles/2015-05-31/pzu-in-talks-to-buy-two-more-banks-after-436-million-alior-deal|website=Bloomberg|access-date=2020-05-15}}</ref> The next step was the transaction carried out by Alior Bank to acquire a separate part of Bank BPH, including the core business.<ref>{{Cite web|title=Alior Bank acquires the Core Business of Bank BPH from GE Capital|url=https://www.finance-monthly.com/2016/10/alior-bank-acquires-the-core-business-of-bank-bph-from-ge-capital/|website=Finance Monthly {{!}} Monthly Finance News Magazine|language=en-GB|access-date=2020-05-15}}</ref> In 2015, the transaction to acquire a 25.19% stake in the share capital of ] was completed.<ref>{{Cite news|title=PZU Seeks to Create Top Polish Bank After $431 Million Deal|url=https://www.bloomberg.com/news/articles/2015-05-31/pzu-in-talks-to-buy-two-more-banks-after-436-million-alior-deal|website=Bloomberg|date=31 May 2015 |access-date=2020-05-15}}</ref> The next step was the transaction carried out by Alior Bank to acquire a separate part of Bank BPH, including the core business.<ref>{{Cite web|title=Alior Bank acquires the Core Business of Bank BPH from GE Capital|url=https://www.finance-monthly.com/2016/10/alior-bank-acquires-the-core-business-of-bank-bph-from-ge-capital/|website=Finance Monthly {{!}} Monthly Finance News Magazine|date=3 October 2016 |language=en-GB|access-date=2020-05-15}}</ref>

⚫ Currently, the PZU SA Group holds 31.94% of shares of the ].<ref>{{Cite web|title=Shareholders - Alior Bank - English version|url=https://www.aliorbank.pl/en/investor-relations/shareholders.html|website=www.aliorbank.pl|access-date=2020-05-15}}</ref> In December 2016, PZU together with ] acquired ], Poland's second largest bank previously owned by ], by buying a 32.8 per cent stake in the bank for the amount of PLN 10.6 billion (EUR 2.6 billion).<ref>{{cite news|title= UniCredit sells Bank Pekao stake to Powszechny Zakład Ubezpieczeń and Polski Fundusz Rozwoju|date= 8 December 2016|url= https://www.unicreditgroup.eu/en/press-media/press-releases-price-sensitive/2016/unicredit-vende-il-32-8--del-capitale-di-bank-pekao-a-powszechny0.html|access-date=19 December 2016}}</ref>

In 2020, PZU became the first Polish insurer to use ] technology developed by ] in order to enhance how it reviews its ] claims across the country.<ref>{{Cite web |url=https://www.prnewswire.com/news-releases/pzu-is-first-polish-insurer-to-use-tractables-ai-to-analyse-auto-damage-301180812.html |title=PZU is first Polish insurer to use Tractable's AI To analyse auto damage |website=prnewswire.com |date=27 November 2020 |access-date=31 March 2023}}</ref>

In February 2022, in the wake of the ], PZU initiated a special programme for Ukrainian citizens who have crossed the Polish border and did not have the mandatory automobile insurance. The company decided to contribute the auto insurance premiums for Ukrainian citizens for a 30-day period.<ref>{{Cite web |url=https://www.thefirstnews.com/article/polish-insurer-to-pay-insurance-premiums-for-ukrainian-citizens-28291 |title=Polish insurer to pay insurance premiums for Ukrainian citizens |website=thefirstnews.com |date=28 February 2022 |access-date=31 March 2023}}</ref>


⚫ In September 2022, PZU became the first insurance company to sign an agreement with the Swedish-based Insurtech Upptec in order to launch automated, digital claims and to accelerate customer experience and optimize claims processing.<ref>{{Cite web |url=https://finance.yahoo.com/news/polands-largest-insurer-pzu-launches-065000768.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuYmluZy5jb20v&guce_referrer_sig=AQAAAKJnQoYfGx6m3yQhR70_7IGjAvm1uo5XYDPyF4-SitCew8G57noaGbHrJ5MRu9Hx5rDxJiEKvIiZ7JMv8V0WS6eciaS1PWYSOQpgU5NezduykeTR744I2KH-ul-RpuUsWFkDSLGXdtHRD5f8vd3WqwUEOqLXybw1vzWKawc60t4z |title=Poland's largest insurer PZU launches digital claims with Upptec |website=finance.yahoo.com |date=28 September 2022 |access-date=31 March 2023}}</ref>
⚫ Today the PZU SA Group holds 31.94% of shares of the ].<ref>{{Cite web|title=Shareholders - Alior Bank - English version|url=https://www.aliorbank.pl/en/investor-relations/shareholders.html|website=www.aliorbank.pl|access-date=2020-05-15}}</ref> In December 2016, PZU together with ] acquired ], Poland's second largest bank previously owned by ], by buying a 32.8 per cent stake in the bank for the amount of PLN 10.6 billion (EUR 2.6 billion).<ref>{{cite news|title= UniCredit sells Bank Pekao stake to Powszechny Zakład Ubezpieczeń and Polski Fundusz Rozwoju|date= 8 December 2016|url= https://www.unicreditgroup.eu/en/press-media/press-releases-price-sensitive/2016/unicredit-vende-il-32-8--del-capitale-di-bank-pekao-a-powszechny0.html|access-date=19 December 2016}}</ref>


Since August 2022, PZU is a member of the ], a pact of the ] to help businesses be more ].<ref>{{Cite web |date=2022-08-30 |title=PZU SA nowym członkiem United Nations Global Compact |url=https://eko.wprost.pl/srodowisko/ekologia-i-csr/10855012/pzu-sa-nowym-czlonkiem-united-nations-global-compact.html |access-date=2023-09-12 |website=Zielona planeta |language=pl}}</ref>
⚫ In 2022, PZU became the first insurance company to sign an agreement with the Swedish-based Insurtech Upptec in order to launch automated, digital claims and to accelerate customer experience and optimize claims processing.<ref>{{Cite web |url=https://finance.yahoo.com/news/polands-largest-insurer-pzu-launches-065000768.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuYmluZy5jb20v&guce_referrer_sig=AQAAAKJnQoYfGx6m3yQhR70_7IGjAvm1uo5XYDPyF4-SitCew8G57noaGbHrJ5MRu9Hx5rDxJiEKvIiZ7JMv8V0WS6eciaS1PWYSOQpgU5NezduykeTR744I2KH-ul-RpuUsWFkDSLGXdtHRD5f8vd3WqwUEOqLXybw1vzWKawc60t4z |title=Poland's largest insurer PZU launches digital claims with Upptec |website=finance.yahoo.com |access-date=31 March 2023}}</ref>


=== Endorsement === === Endorsement ===
In February 2021, PZU Group became the official partner of Polish tennis player ].<ref>{{Cite web|title=PZU oficjalnym partnerem Igi Świątek|url=https://agentpzu.pl/aktualnosc/pzu-oficjalnym-partnerem-igi-swiatek|access-date=16 June 2021|language=pl}}</ref> From 2021 to 2024, PZU Group was the official partner of Polish tennis player ].<ref>{{Cite web|title=PZU oficjalnym partnerem Igi Świątek|url=https://agentpzu.pl/aktualnosc/pzu-oficjalnym-partnerem-igi-swiatek|access-date=16 June 2021|language=pl}}</ref><ref>{{Cite web|title="Rozwód" Świątek z państwową spółką. Koniec współpracy tenisistki z dużym sponsorem |website=interia.pl |author=Alan Bartman |url=https://biznes.interia.pl/gospodarka/news-rozwod-swiatek-z-panstwowa-spolka-koniec-wspolpracy-tenisist,nId,7244657|access-date=10 January 2024|language=pl}}</ref>


==Corporate affairs== ==Corporate affairs==
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*], 2006-2007 *], 2006-2007
*] (''acting''), 2007
*], 2007 *], 2007
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*], 2016-2017 *], 2016-2017
*] (''acting''), 2017 *] (''acting''), 2017
*], 2017 *], 2017-2020
*] (''acting'') 2007, 2020-present<ref>{{Cite news |date=2020-03-13 |title=BRIEF-Beata Kozlowska-Chyla To Replace Pawel Surowka As PZU Chief Executive |language=en |work=Reuters |url=https://www.reuters.com/article/idINL8N2B61JK |access-date=2023-09-12}}</ref>
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Latest revision as of 10:10, 5 October 2024

Polish insurance company
Powszechny Zakład Ubezpieczeń Spółka Akcyjna
Generation Park in Warsaw, PZU's headquarters
Company typeSpółka Akcyjna
Traded as
ISINPLPZU0000011
IndustryFinancial services
Founded1803; 221 years ago (1803)
HeadquartersGeneration Park, Warsaw, Poland
Area servedEurope
Key peopleBeata Kozłowska-Chyła (CEO)
Robert Jastrzębski (Chairman)
ProductsInsurance and Banking
RevenueIncrease €8.6 billion (2019)
Operating incomeIncrease €1.63 billion (2022)
Net incomeIncrease €722 million (2022)
AUMDecrease €6.98 billion (2022)
Total assetsIncrease $118.1 billion (2024)
Owners
Number of employees40,805 (2020)
SubsidiariesAAS Balta
Alior Bank
Bank Pekao
PZU Asset Management Sp. z o.o.
PZU Centrum Operacji SA
PZU Finance AB
PZU Lietuva
PZU Pomoc SA
PZU Tower Sp. z o.o
PZU Ukraine
PZU Zdrowie SA
Websitewww.pzu.pl

Powszechny Zakład Ubezpieczeń Spółka Akcyjna, also known as PZU SA (Polish pronunciation: ) (WSE: PZU) is a publicly traded insurance company, a component of the WIG30 stock market index and Poland's biggest and oldest insurance company. PZU is headquartered in Warsaw and is the largest financial institution in Poland. It is also the largest insurance company in Central and Eastern Europe.

PZU Group offers a selection of nearly 200 insurance products on the Polish market. The activities of PZU group encompass a comprehensive range of insurance and financial services. The Group entities provide services in the areas of non-life insurance, personal and life insurance, investment funds and open pension fund.

History

Foundation

The company's origin dates back to 1803 when the first insurance company in Poland was established. In the years 1927-1952 the company operated under the name Powszechny Zakład Ubezpieczeń Wzajemnych. From 1952 to 1990 it was operated as a state-owned monopoly under the name Państwowy Zakład Ubezpieczeń (State Insurance Company) and effectively became the largest insurance company in the country.

In 1991 PZU was turned into a joint stock company controlled by the State Treasury as a consequence of the political transformation after 1989.

In December 1991, the PZU Życie joint stock company was founded by Polski Bank Rozwoju and Bank Handlowy in Warsaw. PZU transferred its portfolio of life insurance contracts to PZU Życie.

In 1998, in relation with the reform of the pension insurance system in Poland, PZU Życie formed PTE PZU, a joint stock company, which operates the OFE PZU (Open Pension Fund).

On 5 November 1999, a share purchase agreement was concluded under which Eureko and BIG Bank Gdański SA acquired 20% and 10% respectively of the share capital of PZU. A dispute arose in connection with the implementation of the agreement, which was settled amicably in October 2009. Settlement and sale agreements were concluded between the parties.

In the 21st century

In 2002, the PZU Group started its activities on the Lithuanian insurance market by acquiring shares in UAB DK “Lindra” (PZU Lietuva). With the acquisition in OAO “Skide West” (PZU Ukraina) in 2005, it began operations on the Ukrainian market again.

In the first half of 2008 PZU Group received 11,882.5 million Polish zloty in insurance premiums. This is an increase of 50.6% over the same period in 2007.

PZU was first quoted on the Warsaw Stock Exchange in May 2010.

In 2010 PZU was fined three times by the Polish Financial Supervision Authority for a total of 330,000 PLN.

In 2011, the company received the Jakość Obsługi 2011 Award (Quality of Service Award) and was among the three top insurance companies in the country alongside Allianz and Ergo Hestia.

In March 2014, it was revealed that PZU and Vienna Insurance Group were in the race to acquire rival Lietuvos Draudimas for around $147 million. In 2015 PZU acquired the direct insurer LINK4 in Poland and launched the PZU Zdrowie brand. In the same year, PZU acquired the Baltic businesses of the British RSA Insurance Group for some €360 million. This deal enabled the company to take control of Lithuania’s biggest insurer, Lietuvos Draudimas, Latvian rival AAS Balta, an Estonian unit of RSA’s Danish insurer Codan Forsikring.

In 2015, the transaction to acquire a 25.19% stake in the share capital of Alior Bank SA was completed. The next step was the transaction carried out by Alior Bank to acquire a separate part of Bank BPH, including the core business.

Currently, the PZU SA Group holds 31.94% of shares of the Alior Bank. In December 2016, PZU together with Polish Development Fund acquired Bank Pekao, Poland's second largest bank previously owned by UniCredit, by buying a 32.8 per cent stake in the bank for the amount of PLN 10.6 billion (EUR 2.6 billion).

In 2020, PZU became the first Polish insurer to use artificial intelligence technology developed by Tractable in order to enhance how it reviews its car insurance claims across the country.

In February 2022, in the wake of the Russian invasion of Ukraine, PZU initiated a special programme for Ukrainian citizens who have crossed the Polish border and did not have the mandatory automobile insurance. The company decided to contribute the auto insurance premiums for Ukrainian citizens for a 30-day period.

In September 2022, PZU became the first insurance company to sign an agreement with the Swedish-based Insurtech Upptec in order to launch automated, digital claims and to accelerate customer experience and optimize claims processing.

Since August 2022, PZU is a member of the United Nations Global Compact, a pact of the United Nations to help businesses be more sustainable.

Endorsement

From 2021 to 2024, PZU Group was the official partner of Polish tennis player Iga Świątek.

Corporate affairs

PZU branch in Poznań

Organizational structure

The PZU Group currently comprises a total of 88 companies, some of which include:

  • Powszechny Zakład Ubezpieczeń na Życie SA
  • Powszechne Towarzystwo Emerytalne PZU SA
  • Towarzystwo Funduszy Inwestycyjnych PZU SA
  • PZU Pomoc SA
  • PZU Centrum Operacji SA
  • PZU Tower Sp. z o.o.
  • PZU Asset Management Sp. z o.o.
  • Międzyzakładowe Pracownicze Towarzystwo Emerytalne PZU S.A.
  • PZU Lietuva (Lithuania)
  • PZU Ukraine
  • Apdrošināšanas Akciju Sabiedrība Balta (Latvia)
  • PZU Finance AB (Sweden)
  • LLC SOS Services (Ukraine)
  • Ogrodowa – Inwestycje Sp. z.o.o.
  • Alior Bank
  • Bank Pekao

Management

List of CEOs:

PZU Group's operations

  • Non-life insurance
  • Life insurance
  • Banking
  • Mutual funds
  • Pension funds
  • International operations
  • Medical services (Health)

Products and services

The PZU Group offers insurance services in the areas of property, accident and life insurance. PZU also provides pension fund management, investment fund management, pension fund settlement services, national investment fund asset management, and insurance and financial brokerage services. The company is structured into two divisions: PZU and PZU Zycie. PZU in turn is divided into three segments: Corporate Insurance, Personal Insurance and Investment Activities. The segments Corporate Insurance and Private Customer Insurance are active in personal and property insurance. The Investing activities segment comprises investments with own funds. PZU Zycie deals with group insurance, individual continued insurance, individual life insurance, investment activities and investment contracts. PZU Zycie also provides other financial services such as investment and construction products through various distribution channels.

See also

References

  1. "About the company". Retrieved 2002-03-25.
  2. "PZU: Solidne wyniki i obietnica utrzymania poziomu dywidendy". isbiznes.pl (in Polish). 30 March 2023. Retrieved 31 March 2023.
  3. "PZU: Solidne wyniki i obietnica utrzymania poziomu dywidendy". isbiznes.pl (in Polish). 30 March 2023. Retrieved 31 March 2022.
  4. "Grupa PZU | Factsheet 1Q 2022". Retrieved 31 March 2023.
  5. "The Global 2000". Forbes. Retrieved 15 September 2024.
  6. "Skrócone śródroczne skonsolidowane sprawozdanie finansowe za okres 9 miesięcy zakończony 30 września 2023" (PDF). pzu.pl. p. 31. Retrieved 28 February 2024.
  7. "57. Zatrudnienie" (in Polish). Retrieved 18 November 2022.
  8. "Poland's ruling party tightens grip on big state firms". Reuters. 2017-10-10. Retrieved 2019-01-18.
  9. "Grupa PZU on the Forbes Top Regarded Companies List". Forbes. Retrieved 2019-01-18.
  10. Marcin Goclowski (10 September 2020). "Polish insurer PZU's Q2 profit slumps 75% on higher provisions". nasdaq.com. Retrieved 31 March 2023.
  11. "About the PZU Group". Retrieved 2018-03-25.
  12. ^ "History". PZU. Retrieved 2020-03-25.
  13. Borish, Michael S.; Ding, Wei; Noël, Michel (1996). On the road to EU accession: financial sector development in Central Europe. Washington, D.C.: World Bank. ISBN 0-585-22421-8. OCLC 44958000.
  14. ^ "Management Board's report on the activity of the PZU Group and PZU SA". Retrieved 2020-03-25.
  15. "PZU (insurance group)". TAdviser.ru. Retrieved 2020-05-15.
  16. ^ "PZU.WA - Powszechny Zaklad Ubezpieczen SA Profile". Reuters. Retrieved 2020-05-15.
  17. "Eureko B.V. vs. Republic of Poland-Dissenting Opinion" (PDF). Retrieved 2020-05-15.
  18. Nagy, Csongor István, ed. (2019). Investment arbitration in Central and Eastern Europe: law and practice. Cheltenham, UK. ISBN 978-1-78811-517-9. OCLC 1128970682.{{cite book}}: CS1 maint: location missing publisher (link)
  19. "PZU - Clients - MakoLab". makolab.com. Retrieved 2020-05-28.
  20. "History". PZU. Retrieved 2020-05-28.
  21. "10 najważniejszych wydarzeń w 25-letniej historii działalności GPW" (in Polish). Retrieved 16 June 2021.
  22. "Wykaz kar nałożonych przez Komisję Nadzoru Finansowego za lata 2006 - 2018" (PDF) (in Polish). Retrieved 2023-09-12.
  23. "Ergo Hestia w gronie 100 najbardziej przyjaznych firm". prmews.pl (in Polish). 29 September 2011. Retrieved 31 March 2023.
  24. "PZU, Vienna Insurance in the race for Lithuania's top insurer". Reuters. 27 March 2014. Retrieved 28 March 2014.
  25. Simon Jesson and Adrian Krajewski (17 April 2014). "UPDATE 2-UK's RSA sells east European businesses to Polish insurer PZU". reuters.com. Retrieved 31 March 2023.
  26. "PZU Seeks to Create Top Polish Bank After $431 Million Deal". Bloomberg. 31 May 2015. Retrieved 2020-05-15.
  27. "Alior Bank acquires the Core Business of Bank BPH from GE Capital". Finance Monthly | Monthly Finance News Magazine. 3 October 2016. Retrieved 2020-05-15.
  28. "Shareholders - Alior Bank - English version". www.aliorbank.pl. Retrieved 2020-05-15.
  29. "UniCredit sells Bank Pekao stake to Powszechny Zakład Ubezpieczeń and Polski Fundusz Rozwoju". 8 December 2016. Retrieved 19 December 2016.
  30. "PZU is first Polish insurer to use Tractable's AI To analyse auto damage". prnewswire.com. 27 November 2020. Retrieved 31 March 2023.
  31. "Polish insurer to pay insurance premiums for Ukrainian citizens". thefirstnews.com. 28 February 2022. Retrieved 31 March 2023.
  32. "Poland's largest insurer PZU launches digital claims with Upptec". finance.yahoo.com. 28 September 2022. Retrieved 31 March 2023.
  33. "PZU SA nowym członkiem United Nations Global Compact". Zielona planeta (in Polish). 2022-08-30. Retrieved 2023-09-12.
  34. "PZU oficjalnym partnerem Igi Świątek" (in Polish). Retrieved 16 June 2021.
  35. Alan Bartman. ""Rozwód" Świątek z państwową spółką. Koniec współpracy tenisistki z dużym sponsorem". interia.pl (in Polish). Retrieved 10 January 2024.
  36. "Group structure". Retrieved 2018-03-24.
  37. "BRIEF-Beata Kozlowska-Chyla To Replace Pawel Surowka As PZU Chief Executive". Reuters. 2020-03-13. Retrieved 2023-09-12.
  38. "Grupa PZU". Companies History - The biggest companies in the world. 2014-08-04. Retrieved 2020-06-02.

External links

Media related to Powszechny Zakład Ubezpieczeń at Wikimedia Commons

Poland WIG30 companies of Warsaw Stock Exchange


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