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			{{Short description\|Web hosting provider and domain name registrar}}
	'''DreamHost''' is a ]-based ] provider and ]. Founded in April, ] by four undergraduate students at ] in ] (who originally used the name '''NewDream Network''' and the domain name '''newdream.net''' for their company), it now claims to host over 200,000 domain names (as of January 29, 2006) on a network of ]-based servers.
			{{Infobox company
			\| name = DreamHost
			\| logo = DreamHost2014.svg
			\| type = ]
			\| industry = {{ubl\|]\|]\|]\|]}}
			\| area_served = Worldwide
			\| foundation = {{start date and age\|1996\|4\|10}}<ref>{{cite web\|url=http://whois.domaintools.com/newdream.net\|title=DreamHost.net WHOIS, DNS, & Domain Info - DomainTools\|work=]\|access-date=2009-04-04}}</ref><br />], ], ]
			\| location = ], U.S.<ref>{{cite web\|url=https://www.dreamhost.com/company/\|title=DreamHost Company\|access-date=2020-03-30}}</ref>
			\| key_people = Dallas Bethune, Josh Jones, Michael Rodriguez, ], Brett Dunst<ref>{{Cite web\|url=http://www.hostingreviewbox.com/interview-with-brett-dunst-vice-president-brand-community-at-dreamhost/ \|title= Interview with Brett Dunst, Vice President at Dreamhost \|website= Hosting Review Box \|date= 15 June 2016 }}</ref>
			\| products = Web and cloud services
			\| homepage = {{URL\|https://www.dreamhost.com}}
			\| parent = New Dream Network, LLC
			\| module = {{infobox network service provider\|child=yes}}
			}}

			'''DreamHost''' is a ]-based ] and ]. It is owned by '''New Dream Network, LLC''', founded in 1996 by Dallas Bethune, Josh Jones, Michael Rodriguez and ], undergraduate students at ] in ], and registered in 1997 by Michael Rodriguez.<ref name="DHKBMirror">{{cite web
	DreamHost is also an ]-accredited domain registrar, and operates the official registrar site for the ] country code domain, the country code for ] which is being marketed as a domain for ].
			\|url= http://blog.dreamhosters.com/kbase/index.cgi?area=577
			\|title= Company History \|access-date= 2009-05-09
			\|date= January 24, 2001 \|publisher= Unofficial DreamHost Blog}}</ref><ref>{{cite web
			\|url= http://kepler.sos.ca.gov/corpdata/ShowLpllcAllList?QueryLpllcNumber=199904910092
			\|title= California LLC Registration Search
			\|publisher= ca.gov
			\|access-date= 2009-04-01
			\|archive-url= https://web.archive.org/web/20130523230552/http://kepler.sos.ca.gov/corpdata/ShowLpllcAllList?QueryLpllcNumber=199904910092
			\|archive-date= 2013-05-23
			\|url-status= dead
			}}</ref> DreamHost began hosting customers' sites in 1997.<ref name="perez">{{cite web \| url=http://www.infoworld.com/t/platforms/update-billing-nightmare-dreamhost-customers-538 \| title=Update: Billing nightmare for DreamHost customers \| publisher=InfoWorld \| first=Juan Carlos \| last=Perez \| access-date=2009-04-05 \| date=2008-01-15}}</ref> In May 2012, DreamHost spun off ].<ref name="451research.com">{{cite web\|title=DreamHost spins off Inktank, provides professional services for Ceph cloud storage\|url=https://451research.com/report-short?entityId=72305\|access-date=5 February 2013}}</ref> Inktank is a professional services and support company for the open source ].<ref name="crn.com">{{cite web\|title=Startup Inktank Supports Ceph Open-Source Storage Technology\|date=4 May 2012\|url=http://www.crn.com/news/storage/232901497/startup-inktank-supports-ceph-open-source-storage-technology.htm\|access-date=5 February 2013}}</ref> In November 2014, DreamHost spun off Akanda, an open source network virtualization project.<ref name="Burt">{{cite web \|url=http://www.eweek.com/networking/dreamhost-launches-nfv-company-akanda.html\|title=DreamHost Launches NFV Company Akanda \|date= November 3, 2014 \| publisher=Eweek \| last=Burt \| first=Jeffrey \|access-date=September 6, 2016 }}</ref> As of February 2016, Dreamhost employs about 200 people and has close to 400,000 customers.<ref>{{Cite web\|url=https://hostadvice.com/blog/dreamhost-cloud/\|title=DreamHost Knows the Cloud is the Future of Computing, Interview with Jonathan LaCour, Vice President, Cloud and Development, at DreamHost\|date=February 1, 2016\|website=HostAdvice}}</ref>

			==Web hosting==
	Some users of DreamHost services promote them enthusiastically; the fact that they can profit from referrals through an ] (in which all customers are automatically enrolled) plays a part, but many customers are genuine fans of the service. However, it also has its critics, with some customers quitting and disparaging DreamHost because they experienced difficulties and failed to get them adequately resolved. They have had periodic "growing pains" where an influx of new customers exceeded their ability to provide good service immediately, and some instability resulted, though they usually were back to normal in a few weeks. One frequent criticism is the lack of direct telephone support; customers must submit support requests in a Web form and wait up to 24 hours for a response.
			DreamHost's ], ], and ] hosting network consists of ], ] and ] web servers running on the ] operating system.<ref>{{cite web \| url=https://www.dreamhost.com/dreamscape/2013/06/03/change-is-in-the-air-dreamhost-upgrades/ \| title=Change Is In the Air' – DreamHost Upgrades \| publisher=Dreamhost \| access-date=2014-07-16 \| date=June 3, 2013}}</ref> DreamHost also offers cloud storage and computing services for entrepreneurs and developers, launched in 2012.<ref>{{Cite web\|url=https://finance.yahoo.com/news/dreamhost-introduces-dreamobjects-cloud-storage-170000829.html\|title=DreamHost Introduces DreamObjects Cloud Storage Service\|website=finance.yahoo.com\|date=5 September 2012 }}</ref><ref>{{cite web \|url=http://www.marketwatch.com/story/dreamhost-introduces-dreamcompute-public-cloud-computing-service-2012-10-15 \|title=DreamHost Introduces DreamCompute Public Cloud Computing Service - MarketWatch \|website=www.marketwatch.com \|url-status=dead \|archive-url=https://web.archive.org/web/20130801055721/http://www.marketwatch.com/story/dreamhost-introduces-dreamcompute-public-cloud-computing-service-2012-10-15 \|archive-date=2013-08-01}} </ref> The control panel for users to manage all services is a custom application designed in-house, and includes integrated billing and a support ticket system. DreamHost's staff contribute to an official blog and a customer support wiki.<ref>{{cite news \| url=http://blogs.zdnet.com/BTL/?p=3419 \| archive-url=https://web.archive.org/web/20060818102432/http://blogs.zdnet.com/BTL/?p=3419 \| url-status=dead \| archive-date=August 18, 2006 \| title=Honesty, transparency can offset customer service disasters \| publisher=ZDNet \| date=August 3, 2006 \| first=David \| last=Berlind \| access-date=2009-03-30}}</ref>

			DreamHost does not offer call-in phone support, but customers can pay extra to request callbacks from support staff. Furthermore, a live chat option is available for all accounts when the level of support emails is low. This option is always available for customers that already pay the monthly fee for callbacks.<ref>{{cite web \| title=DreamHost Wiki: Contacting Us Methods \| url=http://wiki.dreamhost.com/Contacting_Us_Methods \| access-date=2010-06-01 \| archive-url=https://web.archive.org/web/20110925182219/http://wiki.dreamhost.com/Contacting_Us_Methods \| archive-date=2011-09-25 \| url-status=dead }}</ref> The company hosts in excess of one million domains.<ref>{{cite web \| title=Web Hosting Report for DREAMHOST.COM \| url=http://www.webhosting.info/webhosts/reports/total_domains/DREAMHOST.COM \| archive-url=https://web.archive.org/web/20040927181203/http://www.webhosting.info/webhosts/reports/total_domains/DREAMHOST.COM/ \| url-status=dead \| archive-date=2004-09-27 \| access-date=2010-06-08 \| publisher=Webhosting.info }}</ref>
	Another aspect of DreamHost that is subject to both praise and criticism is their control panel, which is a proprietary one devised by their own programmers. Fans like how it gives access to a wide variety of services provided by DreamHost, including allowing the setup of ]s and ]s using software installed on their servers. Critics dislike its "nonstandard" nature, preferring the commonly-used ] software used by many other hosting providers.

			===File hosting===
			In 2006, the company began a ] version ] they called "Files Forever".<ref>{{cite web \| url= http://www.genbeta.com/web/files-forever-nuevo-servicio-de-dreamhost \| access-date= 2009-07-01 \| title= Files Forever, nuevo servicio de DreamHost \| language= es \| first= Javier \| last= Penalva \| date= 4 October 2006 \| publisher= Genbeta}}</ref> The company stated that existing customers could store files "forever" after paying a one-time storage fee, and redistribute or sell them with DreamHost handling the transactions.<ref>{{cite web\|url=http://wiki.dreamhost.com/index.php?title=Files_Forever&oldid=7642 \|access-date=2014-05-17 \|title=Files Forever - Dreamhost \|date=2006-11-29 \|archive-url=https://web.archive.org/web/20110915143204/http://wiki.dreamhost.com/index.php?title=Files_Forever&oldid=7642 \|archive-date=2011-09-15 \|publisher=DreamHost \|first=Josh \|last=Jones \|work=DreamHost Wiki \|url-status=dead }}</ref> As of November 2012, this service was no longer offered to new customers.<ref>{{cite web\|url=http://wiki.dreamhost.com/Files_Forever \|date=2012-11-14 \|title=Files Forever - Dreamhost \|publisher=DreamHost \|archive-url=https://web.archive.org/web/20130330135310/http://wiki.dreamhost.com/Files_Forever \|archive-date=2013-03-30 \|work=DreamHost Wiki \|access-date=2014-05-17 \|url-status=dead }}</ref> In April 2013, DreamHost mentioned that the Files Forever service had been discontinued and that they would focus on building a better-supported storage technology.<ref>{{cite web \|url=https://twitter.com/DreamHost/status/322714585683591168 \|title=Twitter / DreamHost: @BrattyBlkBarbie We cancelled ... \|date=2013-04-12 \|publisher=DreamHost \|work=DreamHost Twitter feed \|access-date=2014-05-17}}</ref>

			===Free application hosting===
			In 2009, the company began offering free ] hosting. With either their own domain or a free subdomain, customers were able to make use of a number of ] applications, such as ] and ] without charge.<ref name="whir_app">{{cite web \|url=http://www.thewhir.com/web-hosting-news/010909_Dreamhost_Offers_Free_Apps_Hosting_Service \|title=DreamHost Offers Free Apps Hosting Service \|publisher=The Web Host Industry Review \|date=January 9, 2009 \|access-date=2009-06-26 \|last=Lee \|first=Justin \|url-status=dead \|archive-url=https://web.archive.org/web/20090623031336/http://www.thewhir.com/web-hosting-news/010909_DreamHost_Offers_Free_Apps_Hosting_Service \|archive-date=2009-06-23 }}</ref> The service is similar to, and can be integrated with, the ].<ref name="whir_app"/> Through a control panel, customers are able to manage their applications or upgrade to the standard, fully managed hosting service.

			== DreamCompute ==

			DreamHost's DreamCompute is a public cloud computing service that provides scalable compute resources for developers and entrepreneurs. DreamCompute users select the amount of compute resources and storage resources needed and define their own virtual networks. DreamCompute is powered by ] and ] and is designed for scalability, resiliency, and security.

			The DreamCompute dashboard is built with OpenStack's Horizon project. The dashboard provides a user interface for interacting with DreamCompute's three main services: Compute, Networking, and Storage. Functions such as launching an instance, creating storage volumes, and configuring a virtual network, as well as creating and managing snapshots of both a running instance and storage volumes, are done in the dashboard.

			DreamCompute leverages OpenStack APIs for system automation.

			== DreamObjects ==

			DreamHost's DreamObjects is a ] service powered by ]. Ceph's distributed object storage system allows for storing DreamObjects’ data on multiple disks across multiple servers for high fault-tolerance. DreamObjects users store any kind of data (developer content, video, music, etc.) and make it accessible from anywhere in the cloud. Because data is redundantly stored across multiple locations, a fault in any part of the redundant system – such as the loss of a server – will go unnoticed by users, as a user's data remains available and accessible. Commonly used by developers needing ] to augment or replace ] or ] functionally via API, DreamObjects will scale to let a user store any capacity of data. DreamObjects costs are usage based, with no costs upfront.

			== DreamPress ==

			DreamPress is DreamHost's managed WordPress hosting offering that features WordPress-optimized servers and support for novice and advanced WordPress users. In May 2015, DreamHost released DreamPress 2, featuring the deployment of high-speed Solid State Drives.<ref>{{cite web \|url=http://www.thewhir.com/web-hosting-news/dreamhost-improves-dedicated-server-performance-with-solid-state-drives\|title=DreamHost Improves Dedicated Server Performance with Solid State Drives \|date=2015-06-17 \| publisher=The Web Host Industry Review \| last=Burt \| first=Chris \|access-date=2015-10-06}}</ref>

			== Involvement with OpenStack ==

			DreamHost was involved throughout the evolution of OpenStack, contributing developers and engineers to the project beginning in early 2011.<ref>{{cite web\|title=DreamHost-Openstack a Match Made in Open Source Heaven\|url=https://www.dreamhost.com/blog/2015/02/04/dreamhost-openstack-a-match-made-in-open-source-heaven/\|website=DreamHost\|access-date=6 October 2015}}</ref> DreamHost development team members have been leaders on a number of major OpenStack projects, and have over 1,200 code commits changing over 128,000 lines of OpenStack code.<ref>{{cite web\|url=http://stackalytics.com/?release=all&company=dreamhost&metric=commits\|website=Stackalytics.com\|access-date=6 October 2015\|title=Stackalytics: DreamHost contribution in all releases}}</ref> DreamHost CEO Simon Anderson has been on OpenStack's Board of Directors since the OpenStack Foundation's inception. In January 2015, DreamHost was elected by Gold members of the OpenStack Foundation to represent for a third consecutive year.<ref>{{cite web\|url=http://www.openstack.org/foundation/board-of-directors\|website=OpenStack.org\|access-date=6 October 2015\| title=OpenStack Board of Directors}}</ref>

			== Inktank ==
			In May 2012, DreamHost spun off ].<ref name="451research.com"/> Inktank is a professional services and support company for the open-source ] storage system.<ref name="crn.com"/> Inktank was acquired by Red Hat in April 2014 for $175 million.<ref>{{cite web\|title=Red Hat Buys Ceph Provider InkTank for 175M Cash to Beef up its Cloud Storage Offerings\|date=30 April 2014 \|url=https://techcrunch.com/2014/04/30/red-hat-buys-ceph-provider-inktank-for-175m-in-cash-to-beef-up-its-cloud-storage-offerings\|access-date=6 October 2015}}</ref>

			== Akanda ==

			In November 2014, DreamHost spun off Akanda, an open source network virtualization project for OpenStack clouds, into a separate company.<ref name="Burt"/><!-- seems defunct now? -->

			== Anti-Trump site warrant ==
			On July 12, 2017, the ] was granted a ] ordering DreamHost to hand over ]es and other personally identifiable data from visitors to ], a website that helped organize ] on and around ]<ref>{{Cite news\|url=https://www.forbes.com/sites/thomasbrewster/2017/08/14/dreamhost-government-order-blasted-as-overreach/\|title=Feds Demand '1.3 Million IP Addresses' Of Visitors To Trump Protest Website\|last=Fox-Brewster\|first=Thomas\|work=Forbes\|access-date=2017-08-14\|language=en}}</ref> The ] said in a blog entry there was "no plausible explanation" for such a warrant and asserted it violates the ].<ref>{{Cite news\|url=https://www.eff.org/deeplinks/2017/08/j20-investigation-doj-overreaches-again-and-gets-taken-court-again\|title=In J20 Investigation, DOJ Overreaches Again. And Gets Taken to Court Again.\|date=2017-08-14\|work=Electronic Frontier Foundation\|access-date=2017-08-14\|language=en}}</ref> DreamHost went to court, seeking to narrow the scope of the warrant, and in October 2017, Chief Judge Robert E. Morin, of the District of Columbia Superior Court, did just that, ordering that the DOJ could execute its warrant, but that "it does not have the right to rummage through the information contained on DreamHost's website and discover the identity of, or access communications by, individuals not participating in alleged criminal activity, particularly those who were engaging in protected ] activities."<ref>{{Cite news\|url=https://arstechnica.com/tech-policy/2017/10/court-reins-in-what-data-anti-trump-website-must-give-up-to-feds/\|title=Court significantly reins in what data anti-Trump website must give to feds\|date=2017-10-11\|last=Farivar\|first=Cyrus\|access-date=2018-09-27\|language=en}}</ref>

			==References==
			{{Reflist\|30em}}

	==External links==		==External links==
			{{Portal\|Companies}}
	*
	*		*{{Official website\|www.dreamhost.com}}

	*
			{{WebManTools}}

			{{DEFAULTSORT:Dreamhost}}
			]
			]
			]
			]
			]
			]
			]

Latest revision as of 21:03, 6 November 2024

Web hosting provider and domain name registrar

DreamHost

Company type	Private
Industry	Web hosting service Cloud computing service Cloud storage service Domain name registrar
Founded	April 10, 1996; 28 years ago (1996-04-10) Claremont, California, U.S.
Headquarters	Brea, California, U.S.
Area served	Worldwide
Key people	Dallas Bethune, Josh Jones, Michael Rodriguez, Sage Weil, Brett Dunst
Products	Web and cloud services
Parent	New Dream Network, LLC

ASN	26347

Website	www.dreamhost.com

DreamHost is a Los Angeles-based web hosting provider and domain name registrar. It is owned by New Dream Network, LLC, founded in 1996 by Dallas Bethune, Josh Jones, Michael Rodriguez and Sage Weil, undergraduate students at Harvey Mudd College in Claremont, California, and registered in 1997 by Michael Rodriguez. DreamHost began hosting customers' sites in 1997. In May 2012, DreamHost spun off Inktank. Inktank is a professional services and support company for the open source Ceph file system. In November 2014, DreamHost spun off Akanda, an open source network virtualization project. As of February 2016, Dreamhost employs about 200 people and has close to 400,000 customers.

Web hosting

DreamHost's shared, VPS, and dedicated hosting network consists of Apache, nginx and lighttpd web servers running on the Ubuntu operating system. DreamHost also offers cloud storage and computing services for entrepreneurs and developers, launched in 2012. The control panel for users to manage all services is a custom application designed in-house, and includes integrated billing and a support ticket system. DreamHost's staff contribute to an official blog and a customer support wiki.

DreamHost does not offer call-in phone support, but customers can pay extra to request callbacks from support staff. Furthermore, a live chat option is available for all accounts when the level of support emails is low. This option is always available for customers that already pay the monthly fee for callbacks. The company hosts in excess of one million domains.

File hosting

In 2006, the company began a beta version file hosting service they called "Files Forever". The company stated that existing customers could store files "forever" after paying a one-time storage fee, and redistribute or sell them with DreamHost handling the transactions. As of November 2012, this service was no longer offered to new customers. In April 2013, DreamHost mentioned that the Files Forever service had been discontinued and that they would focus on building a better-supported storage technology.

Free application hosting

In 2009, the company began offering free web application hosting. With either their own domain or a free subdomain, customers were able to make use of a number of open source applications, such as WordPress and MediaWiki without charge. The service is similar to, and can be integrated with, the Google App Engine. Through a control panel, customers are able to manage their applications or upgrade to the standard, fully managed hosting service.

DreamCompute

DreamHost's DreamCompute is a public cloud computing service that provides scalable compute resources for developers and entrepreneurs. DreamCompute users select the amount of compute resources and storage resources needed and define their own virtual networks. DreamCompute is powered by OpenStack and Ceph and is designed for scalability, resiliency, and security.

The DreamCompute dashboard is built with OpenStack's Horizon project. The dashboard provides a user interface for interacting with DreamCompute's three main services: Compute, Networking, and Storage. Functions such as launching an instance, creating storage volumes, and configuring a virtual network, as well as creating and managing snapshots of both a running instance and storage volumes, are done in the dashboard.

DreamCompute leverages OpenStack APIs for system automation.

DreamObjects

DreamHost's DreamObjects is a cloud storage service powered by Ceph. Ceph's distributed object storage system allows for storing DreamObjects’ data on multiple disks across multiple servers for high fault-tolerance. DreamObjects users store any kind of data (developer content, video, music, etc.) and make it accessible from anywhere in the cloud. Because data is redundantly stored across multiple locations, a fault in any part of the redundant system – such as the loss of a server – will go unnoticed by users, as a user's data remains available and accessible. Commonly used by developers needing object storage to augment or replace S3 or Swift functionally via API, DreamObjects will scale to let a user store any capacity of data. DreamObjects costs are usage based, with no costs upfront.

DreamPress

DreamPress is DreamHost's managed WordPress hosting offering that features WordPress-optimized servers and support for novice and advanced WordPress users. In May 2015, DreamHost released DreamPress 2, featuring the deployment of high-speed Solid State Drives.

Involvement with OpenStack

DreamHost was involved throughout the evolution of OpenStack, contributing developers and engineers to the project beginning in early 2011. DreamHost development team members have been leaders on a number of major OpenStack projects, and have over 1,200 code commits changing over 128,000 lines of OpenStack code. DreamHost CEO Simon Anderson has been on OpenStack's Board of Directors since the OpenStack Foundation's inception. In January 2015, DreamHost was elected by Gold members of the OpenStack Foundation to represent for a third consecutive year.

Inktank

In May 2012, DreamHost spun off Inktank. Inktank is a professional services and support company for the open-source Ceph storage system. Inktank was acquired by Red Hat in April 2014 for $175 million.

Akanda

In November 2014, DreamHost spun off Akanda, an open source network virtualization project for OpenStack clouds, into a separate company.

Anti-Trump site warrant

On July 12, 2017, the U.S. Department of Justice was granted a federal search warrant ordering DreamHost to hand over IP addresses and other personally identifiable data from visitors to disruptj20.org, a website that helped organize anti-Trump protests on and around Inauguration Day 2017. The Electronic Frontier Foundation said in a blog entry there was "no plausible explanation" for such a warrant and asserted it violates the Fourth Amendment. DreamHost went to court, seeking to narrow the scope of the warrant, and in October 2017, Chief Judge Robert E. Morin, of the District of Columbia Superior Court, did just that, ordering that the DOJ could execute its warrant, but that "it does not have the right to rummage through the information contained on DreamHost's website and discover the identity of, or access communications by, individuals not participating in alleged criminal activity, particularly those who were engaging in protected First Amendment activities."