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{{POV|date=September 2008}}
{{Infobox_Company | {{Infobox_Company |
company_name = DreamHost | company_name = DreamHost |
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==Web hosting== ==Web hosting==
] ]
DreamHost's ] and ] hosting network consists of ] and ] web servers running on the ] operating system.<ref>{{cite web | url=http://www.enterprisenetworkingplanet.com/netsysm/article.php/3702756 | title=Dreamhost Driven by Linux-Enhanced Economics | publisher=Enterprise Networking Planet | accessdate=2009-04-11 | first=Carla | last=Schroder | date=October 1, 2007}}</ref> Customers have access to a control panel that includes integrated billing and a support ticket system. DreamHost's staff contribute to an official blog and a customer support wiki.<ref>{{cite news | url=http://blogs.zdnet.com/BTL/?p=3419 | title=Honesty, transparency can offset customer service disasters | publisher=ZDNet | date=August 3, 2006 | first=David | last=Berlind | accessdate=2009-03-30}}</ref> DreamHost's ] and ] hosting network consists of ] and ] web servers running on the ] operating system.<ref>{{cite web | url=http://www.enterprisenetworkingplanet.com/netsysm/article.php/3702756 | title=Dreamhost Driven by Linux-Enhanced Economics | publisher=Enterprise Networking Planet | accessdate=2009-04-11 | first=Carla | last=Schroder | date=October 1, 2007}}</ref> Customers have access to a control panel that includes integrated billing and a support ticket system. DreamHost's staff contribute to an official blog and a customer support wiki.<ref>{{cite news | url=http://blogs.zdnet.com/BTL/?p=3419 | title=Honesty, transparency can offset customer service disasters | publisher=ZDNet | date=August 3, 2006 | first=David | last=Berlind | accessdate=2009-03-30}}</ref> DreamHost recommends Google's ] for email services, although the company continues to offer standard email services.<ref>{{cite news | url=http://www.thewhir.com/web-hosting-news/052708_Use_Gmail_says_DreamHost | title=Use Gmail says DreamHost | publisher=The Whir | date=May 27, 2008 | accessdate=2009-04-01}}</ref><ref>{{cite news | url=http://www.gadgetell.com/tech/comment/dreamhost-use-gmail-not-our-servers/ | title=Use Gmail Not Our Servers | publisher=Gadgetell | date=May 28, 2008 | accessdate=2009-04-01}}</ref>


===File hosting=== ===File hosting===
In 2006, the company began a ] version ] they call "Files Forever".<ref>{{cite web | url= http://www.genbeta.com/web/files-forever-nuevo-servicio-de-dreamhost | accessdate= 2009-07-01 | title= Files Forever, nuevo servicio de DreamHost | language= {{sp}} | first= Javier | last= Penalva | publisher= Genbeta}}</ref> The company states existing customers can store files "forever" after paying a one-time storage fee, and may redistribute or sell them with DreamHost handling the transactions.<ref>{{cite web | url= http://wiki.dreamhost.com/index.php?title=Files_Forever&oldid=7642 | accessdate= 2009-07-01 | title= Files Forever: Revision as of 20:37, 29 November 2006 | publisher= DreamHost | first= Josh | last= Jones | work= DreamHost Wiki}}</ref> In 2006, the company began a ] version ] they call "Files Forever".<ref>{{cite web | url= http://www.genbeta.com/web/files-forever-nuevo-servicio-de-dreamhost | accessdate= 2009-07-01 | title= Files Forever, nuevo servicio de DreamHost | language= {{sp}} | first= Javier | last= Penalva | publisher= Genbeta}}</ref> The company states existing customers can store files "forever" after paying a one-time storage fee, and may redistribute or sell them with DreamHost handling the transactions.<ref>{{cite web | url= http://wiki.dreamhost.com/index.php?title=Files_Forever&oldid=7642 | accessdate= 2009-07-01 | title= Files Forever: Revision as of 20:37, 29 November 2006 | publisher= DreamHost | first= Josh | last= Jones | work= DreamHost Wiki}}</ref>

===Free application hosting===
In 2009, the company began offering free ] hosting. Either with their own domain, or with a free subdomain, customers are able to make use of a number of ] applications, such as ] and ] without charge.<ref name="whir_app">{{cite web | url=http://www.thewhir.com/web-hosting-news/010909_Dreamhost_Offers_Free_Apps_Hosting_Service | title=DreamHost Offers Free Apps Hosting Service | publisher=The Web Host Industry Review | date=January 9, 2009 | accessdate=2009-06-26 | last=Lee | first=Justin}}</ref> The service is similar to, and can be integrated with, the ].<ref name="whir_app"/> Through a control panel, customers are able to manage their applications or upgrade to the standard, fully-managed hosting service.


== Incidents == == Incidents ==
In July, 2006, two power outages in the building housing DreamHost's datacenter caused significant disruption to services offered by DreamHost, ] and ].<ref>{{cite web | url=http://news.netcraft.com/archives/2006/07/25/myspace_outage_pinpointed_at_la_telecom_building.html | title=MySpace Outage Pinpointed at LA Telecom Building | publisher=Netcraft | accessdate=2009-04-05 | date=July 25, 2006}}</ref><ref>{{cite web | url=http://news.netcraft.com/archives/2006/08/02/la_hosting_providers_slowed_by_power_problems.html | title=LA Hosting Providers Slowed by Power Problems | publisher=Netcraft | first=Rich | last=Miller | accessdate=2009-04-05 | date=August 2, 2006}}</ref> A year later, approximately 700 websites and 3,500 FTP accounts hosted on DreamHost's servers were compromised. In response to the incident, the company made some changes to improve security.<ref>{{cite news | url=http://www.channelregister.co.uk/2007/06/07/dreamhost_hack/ | publisher=The Register | title=Hackers load malware onto Mercury music award site | first=John | last=Leyden | accessdate=2009-04-04 | date=June 7, 2007}}</ref><ref>{{cite web | url=http://news.netcraft.com/archives/2007/06/06/mass_customer_site_hack_at_dreamhost.html | title=Mass Customer Site Hack at DreamHost | accessdate=2009-04-04 | date=June 6, 2007 | first=Rich | last=Miller | publisher=Netcraft}}</ref><ref>{{cite web | url=http://www.scansafe.com/news/press_releases/press_releases_2007/scansafe_threat_center_warns_of_drive-by_malware_on_up_to_3,500_websites | title=iFrame used to spread Malware on prominent Legal and Music sites including Clintons and the Nationwide Mercury Prize | publisher=ScanSafe | accessdate=2009-04-04 | date=2007}}</ref> The following January, DreamHost accidentally billed some users for an extra year's worth of services, which they initially reported as $7.5 million in extra charges.<ref name="PC Pro">{{cite news | url=http://www.pcpro.co.uk/news/157026/typo-causes-7500000-mistake.html | title=Typo causes $7,500,000 mistake| first=Matthew | last=Sparkes| work=] | date = January 17, 2008 | accessdate=2008-01-19}}</ref><ref name="perez"/> The company later stated the final total was $2.1 million.<ref name="final">{{cite web | url=http://blog.dreamhost.com/2008/01/17/the-final-update/ | title=The Final Update| first=Josh | last=Jones| publisher = DreamHost| date=January 17, 2008 | accessdate=2008-01-18}}</ref> In July 2006, two power outages in the building housing DreamHost's datacenter caused significant disruption to services offered by DreamHost, ] and ].<ref>{{cite web | url=http://news.netcraft.com/archives/2006/07/25/myspace_outage_pinpointed_at_la_telecom_building.html | title=MySpace Outage Pinpointed at LA Telecom Building | publisher=Netcraft | accessdate=2009-04-05 | date=July 25, 2006}}</ref><ref>{{cite web | url=http://news.netcraft.com/archives/2006/08/02/la_hosting_providers_slowed_by_power_problems.html | title=LA Hosting Providers Slowed by Power Problems | publisher=Netcraft | first=Rich | last=Miller | accessdate=2009-04-05 | date=August 2, 2006}}</ref> About a year later, the company relocated to a different data center due to "space and power constraints" at LA Telecom.<ref>{{cite web | url=http://www.datacenterknowledge.com/archives/2007/07/13/power-capacity-issues-at-dreamhost/ | title=Power Capacity Issues at DreamHost | publisher=Data Center Knowledge | first=Rich | last=Miller | accessdate=2009-04-08 | date=July 13, 2007}}</ref>
In June 2007, approximately 700 websites and 3,500 FTP accounts hosted on DreamHost's servers were compromised. In response to the incident, the company made "numerous significant behind-the-scenes changes to improve internal security, including the discovery and patching to prevent a handful of possible exploits."<ref>{{cite news | url=http://www.channelregister.co.uk/2007/06/07/dreamhost_hack/ | publisher=The Register | title=Hackers load malware onto Mercury music award site | first=John | last=Leyden | accessdate=2009-04-04 | date=June 7, 2007}}</ref><ref>{{cite web | url=http://news.netcraft.com/archives/2007/06/06/mass_customer_site_hack_at_dreamhost.html | title=Mass Customer Site Hack at DreamHost | accessdate=2009-04-04 | date=June 6, 2007 | first=Rich | last=Miller | publisher=Netcraft}}</ref><ref>{{cite web | url=http://www.scansafe.com/news/press_releases/press_releases_2007/scansafe_threat_center_warns_of_drive-by_malware_on_up_to_3,500_websites | title=iFrame used to spread Malware on prominent Legal and Music sites including Clintons and the Nationwide Mercury Prize | publisher=ScanSafe | accessdate=2009-04-04 | date=2007}}</ref>
On January 15, 2008, DreamHost accidentally billed some users for an extra year's worth of services, which they initially reported as $7.5 million in extra charges.<ref name="PC Pro">{{cite news | url=http://www.pcpro.co.uk/news/157026/typo-causes-7500000-mistake.html | title=Typo causes $7,500,000 mistake| first=Matthew | last=Sparkes| work=] | date = January 17, 2008 | accessdate=2008-01-19}}</ref><ref name="perez"/> The company later stated the final total was $2.1 million.<ref name="final">{{cite web | url=http://blog.dreamhost.com/2008/01/17/the-final-update/ | title=The Final Update| first=Josh | last=Jones| publisher = DreamHost| date=January 17, 2008 | accessdate=2008-01-18}}</ref>


==References== ==References==

Revision as of 00:22, 3 August 2009

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DreamHost
DreamHost Logo
Company typePrivate company
IndustryWeb hosting service, Domain name registrar
FoundedClaremont, California, 1996
HeadquartersLos Angeles, California, USA
Key peopleDallas Bethune, Josh Jones, Michael Rodriguez, Sage Weil
ProductsWeb services
Websitewww.DreamHost.com

DreamHost is a Los Angeles-based web hosting provider and domain name registrar. It is the web hosting branch of New Dream Network, LLC, founded by 1996 by Dallas Bethune, Josh Jones, Michael Rodriguez and Sage Weil, undergraduate students at Harvey Mudd College in Claremont, California, and registered in 1999 by Michael Rodriguez. DreamHost began hosting customers' sites in 1997.

Web hosting

File:Dreamhost panel 2007.jpg
A screenshot of the post March 2007 DreamHost Control Panel

DreamHost's shared and dedicated hosting network consists of Apache and lighttpd web servers running on the Debian GNU/Linux operating system. Customers have access to a control panel that includes integrated billing and a support ticket system. DreamHost's staff contribute to an official blog and a customer support wiki. DreamHost recommends Google's Gmail for email services, although the company continues to offer standard email services.

File hosting

In 2006, the company began a beta version file hosting service they call "Files Forever". The company states existing customers can store files "forever" after paying a one-time storage fee, and may redistribute or sell them with DreamHost handling the transactions.

Incidents

In July 2006, two power outages in the building housing DreamHost's datacenter caused significant disruption to services offered by DreamHost, Media Temple and MySpace. About a year later, the company relocated to a different data center due to "space and power constraints" at LA Telecom.

In June 2007, approximately 700 websites and 3,500 FTP accounts hosted on DreamHost's servers were compromised. In response to the incident, the company made "numerous significant behind-the-scenes changes to improve internal security, including the discovery and patching to prevent a handful of possible exploits."

On January 15, 2008, DreamHost accidentally billed some users for an extra year's worth of services, which they initially reported as $7.5 million in extra charges. The company later stated the final total was $2.1 million.

References

  1. "WHOIS information for newdream.net". Retrieved 2009-04-04.
  2. "Company History". Unofficial DreamHost Blog. January 24, 2001. Retrieved 2009-05-09.
  3. "California LLC Registration Search". ca.gov. Retrieved 2009-04-01.
  4. ^ Perez, Juan Carlos (2008-01-15). "Update: Billing nightmare for DreamHost customers". InfoWorld. Retrieved 2009-04-05.
  5. Schroder, Carla (October 1, 2007). "Dreamhost Driven by Linux-Enhanced Economics". Enterprise Networking Planet. Retrieved 2009-04-11.
  6. Berlind, David (August 3, 2006). "Honesty, transparency can offset customer service disasters". ZDNet. Retrieved 2009-03-30.
  7. "Use Gmail says DreamHost". The Whir. May 27, 2008. Retrieved 2009-04-01.
  8. "Use Gmail Not Our Servers". Gadgetell. May 28, 2008. Retrieved 2009-04-01.
  9. Penalva, Javier. "Files Forever, nuevo servicio de DreamHost" (in ). Genbeta. Retrieved 2009-07-01.{{cite web}}: CS1 maint: extra punctuation (link) CS1 maint: unrecognized language (link)
  10. Jones, Josh. "Files Forever: Revision as of 20:37, 29 November 2006". DreamHost Wiki. DreamHost. Retrieved 2009-07-01.
  11. "MySpace Outage Pinpointed at LA Telecom Building". Netcraft. July 25, 2006. Retrieved 2009-04-05.
  12. Miller, Rich (August 2, 2006). "LA Hosting Providers Slowed by Power Problems". Netcraft. Retrieved 2009-04-05.
  13. Miller, Rich (July 13, 2007). "Power Capacity Issues at DreamHost". Data Center Knowledge. Retrieved 2009-04-08.
  14. Leyden, John (June 7, 2007). "Hackers load malware onto Mercury music award site". The Register. Retrieved 2009-04-04.
  15. Miller, Rich (June 6, 2007). "Mass Customer Site Hack at DreamHost". Netcraft. Retrieved 2009-04-04.
  16. "iFrame used to spread Malware on prominent Legal and Music sites including Clintons and the Nationwide Mercury Prize". ScanSafe. 2007. Retrieved 2009-04-04.
  17. Sparkes, Matthew (January 17, 2008). "Typo causes $7,500,000 mistake". PC Pro. Retrieved 2008-01-19.
  18. Jones, Josh (January 17, 2008). "The Final Update". DreamHost. Retrieved 2008-01-18.

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