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{{Short description|North American intercity bus service}}
{{Infobox Bus transit
| name = Greyhound Lines {{About|the US bus line|Greyhound bus lines in other countries|Greyhound (disambiguation)}}
{{Use mdy dates|date=June 2018}}
| logo = Greyhound.gif
{{Infobox bus transit
| logo_size = 150px
| image = Greyhound bus usa.jpg | name = Greyhound Lines, Inc.
| logo = Greyhound UK logo.png
| image_size = 150px
| logo_size = 250px
| image_caption = Example of the Greyhound Bus in its current livery
| image = Greyhound Prevost X3-45 (2009 scheme).jpg
| company_slogan =
| image_size = 250px
| parent =
| image_caption = A ] X3-45 operated by Greyhound in ], August 2009
| founded = 1914 (United States),<br> 1929 (Canada)
| parent = ]
| headquarters = ] (United States)<br>] (Canada)
| founded = {{start date and age|1914}} by ] in ], U.S
| locale =
| headquarters = ]<br />], Texas, U.S.
| service_area = {{USA}}<br>{{CAN}}
| locale =
| service_type = ]
| service_area = United States, Mexico
| alliance =
| service_type = ]
| routes =
| routes = 123 routes<ref name="timetables">{{cite web | title=Greyhound Timetables | url=http://extranet.greyhound.com/revsup/schedules2/pageset.html | publisher=Greyhound Lines}}</ref> (includes ''Greyhound Express'' routes)
| destinations = 3,100+
| stops = | destinations =
| stops =
| hubs =
| hubs =
| stations = 2,400+
| stations = 230 (company operated)<ref name=stations>{{cite web | title=Types of stations & stops | url=https://www.greyhound.com/en/discover-greyhound/types-of-stations-and-stops | publisher=Greyhound Lines}}</ref>
| lounge =
| lounge =
| fleet = ] MC-9 (Canada only), MC-12 (United States only), 96A3 (Canada only), 102A3 (Canada only) 102D3, 102DL3, 102EL3 (Canada only) G4500, D4505<br><br>] LeMirage XL-40, H3-41, H3-45 (Canada only)
| fleet = 1,700 ]es<ref name="fleet">{{Cite web | url=https://www.greyhound.com/en/discover-greyhound/our-bus-fleet | title=Our fleet | publisher=Greyhound Lines}}</ref> mostly ] 102DL3, G4500, D4505, and ] X3-45
| ridership =
| fuel_type = | ridership =
| fuel_type = Diesel
| operator = ]
| ceo = David Leach (President and ])
| ceo =
| website = | website = {{URL|https://greyhound.com}}
}} }}
'''Greyhound Lines''' is the largest inter-city ] of passengers by ] in North America, serving 2,200 destinations in the United States. It was founded in ] in ] and incorporated as "The Greyhound Corporation" in 1926. Today it is headquartered in ] (United States operations) and ] (]), and is a subsidiary of the publicly traded bus operator ]. Its famous name and its logo are based on the ], the fastest breed of ] used in dog racing.


'''Greyhound Lines, Inc.''' ('''Greyhound''') operates the largest ] in North America. Services include ], ] services, and ] services. Greyhound operates 1,700 ] produced mainly by ] and ] serving 230 stations and 1,700 destinations.<ref name=stations/><ref>{{Cite web | url=https://news.greyhound.com/facts-figures | title=FACTS & FIGURES | publisher=Greyhound Lines}}</ref> The company's first route began in ], in 1914 and the company adopted the ''Greyhound'' name in 1929. The company is owned by Flix North America, Inc., an affiliate of ], and is based in ].
==Early history, growth==
]]]
Today's Greyhound is the result of nearly a century of expansion and acquisition. The company has been headquartered in ], ], and ], ], ], and now ]. Greyhound Lines grew so quickly in the 1920s and 1930s that the ] encouraged smaller independent operators to form the ] (NTBS) to provide competitive markets. Unlike Greyhound which centralized ownership, Trailways member companies became a formidable competitor while staying an association of almost 100 separate companies.


==History==
]
===1914–1930: early years===
], {{circa|1930}}]]
]


In 1914, ], a 27-year-old Swedish immigrant, was laid off from his job as a drill operator at a mine in ]. He became a ] salesman in ], and, when he could not sell the first seven-passenger Hupmobile that he received, he began using it along with fellow Swedish immigrant Andy "Bus Andy" Anderson and C.&nbsp;A.&nbsp;A. "Arvid" Heed to transport iron ore miners two miles from Hibbing to Alice for 15 cents per ride.<ref name=legends>{{Cite news | url=https://www.motortrend.com/features/1607-truck-trend-legends-the-history-of-greyhound/ | title=Truck Trend Legends: The History of Greyhound | first=Colin | last=Ryan | work=] | date=July 28, 2016}}</ref><ref>{{Cite news | url=https://www.startribune.com/minnesota-history-greyhound-traces-its-roots-to-hibbing/279675292/ | title=Minnesota History: Greyhound traces its roots to Hibbing | first=Curt | last=Brown | work=] | date=April 2, 2015}}</ref><ref name=Roots>{{cite journal | last=Walsh | first=Margaret | title=Tracing the Hound: The Minnesota Roots of the Greyhound Bus Corporation | url=http://collections.mnhs.org/MNHistoryMagazine/articles/49/v49i08p310-321.pdf | journal=Minnesota History | publisher=] | issue=Winter 1985 | pages=310–321 | year=1985 | access-date=December 8, 2012 | archive-date=September 26, 2013 | archive-url=https://web.archive.org/web/20130926021808/http://collections.mnhs.org/MNHistoryMagazine/articles/49/v49i08p310-321.pdf | url-status=dead }}</ref><ref>{{cite web | url=http://www.greyhoundbusmuseum.org/buses.html#hupmobile | title=Greyhound Bus Museum | publisher=Greyhound Bus Museum | archive-url=https://web.archive.org/web/20130921055702/http://www.greyhoundbusmuseum.org/buses.html#hupmobile | archive-date=September 21, 2013 |url-status=live}}</ref> Wickman made $2.25 on his first run.<ref name=legends/>
==Making Greyhound==
Carl Wickman was born in ] in ]. He moved to the United States, and in 1914 began a bus service in ] where he transported iron ore miners from ] to ] at 15 cents a ride.


In 1915 Wickman joined forces with Ralph Bogan, who was running a similar service from Hibbing to ]. The name of the new organization was the Mesaba Transportation Company, and it made $8,000 in profit in its first year. Wickman almost gave up after the first winter due to the harsh driving conditions in Minnesota. However, he agreed to continue on by reducing his driving duties.<ref name=drove/> In 1915, he added a 15-mile route to ].<ref name=drove/> In December 1915, Wickman merged his company with that of 19-year-old Ralph Bogan, who was running a similar transportation service from Hibbing to ], to form the Mesaba Transportation Company.<ref name=Roots/> By 1918, the company had 18 vehicles and annual income of $40,000.<ref name=drove/>


In 1922, Wickman and Heed sold their interests in the company to Bogan and Anderson. Wickman and Heed then moved to Duluth and acquired White Bus Lines. In 1924, Wickman formed Northland, which acquired the Superior-White Company; its founder, Orville S. Caesar, who had strong business acumen, mechanical skills, and ambition, eventually became president of the company. In 1925, the company completed the $2.5&nbsp;million acquisition of eight independent bus lines in Minnesota. In 1928, Anderson and Bogan disbanded and sold most of the routes of the Mesaba Transportation Company to Northland.<ref name=Roots/>
By the end of the ] Wickman owned 18 buses, and was making an annual profit of $40,000. In 1922 Wickman joined forces with Orville Caesar, the owner of the Superior White Bus Lines. Four years later, Wickman reached an agreement with two West Coast operations, the Pickwick Lines and the Pioneer Yelloway System. {{huh}}<!-- was this a MERGER agreement? -->


The company continued to expand and, in 1928, it had income of $6&nbsp;million and was offering trips all over the United States. In 1929, the company acquired the ], which in 1928 made the first transcontinental bus trip,<ref name=Roots/><ref>{{cite magazine | title=Business & Finance: Yelloway-Pioneer | url=http://content.time.com/time/magazine/article/0,9171,928091,00.html | magazine=] | date=September 24, 1928}}</ref> and ].<ref name=Roots/>
In 1926 Wickman's bus operations became known as the Greyhound Lines. Wickman, who was president of the company, continued to expand, and by 1927 his buses were making transcontinental trips from California to New York.


In 1929, the company acquired additional interests in ] and part of the Colonial Motor Coach Company to form Eastern Greyhound Lines.<ref name=Roots/> It also acquired an interest in Northland Transportation Company and renamed it Northland Greyhound Lines.<ref name=Roots/>
Wickman's business suffered during the ], and by 1931 was over $1 million in debt. However, with the improvement in the economy, the Greyhound Corporation began to prosper again. In 1935 Wickman was able to announce record profits of $8 million. By the outbreak of the ] the company had 4,750 stations and nearly 10,000 employees.


===1930–1945===
Wickman retired as president of Greyhound Corporation in 1946, and was replaced by his long-time partner, Orville Caesar. Carl Wickman died at the age of sixty-seven in 1954.
] 1939 ] in ] (1986 photo)]])]]


By 1930, more than 100 bus lines had been consolidated into the parent company, then called Motor Transit Corporation. Recognizing the need for a more memorable name, the partners of the Motor Transit Corporation changed its name to ] after the Greyhound name used by earlier bus lines. According to company lore, that name came from a driver, Ed Stone, who was reminded of a ] when he saw a passing bus in a reflection.<ref>{{cite book | url=https://books.google.com/books?id=4HFYKKVMvxcC&pg=PT54 | title=Bayou Underground: Tracing the Mythical Roots of American Popular Music | first=Dave | last=Thompson | publisher=] | date=September 1, 2010| isbn=9781554906826 }}</ref><ref>{{Cite web | url=https://egrove.olemiss.edu/cgi/viewcontent.cgi?article=1463&context=dl_tr | title=Era of excellence: The History of Greyhound | publisher=] | year=1968}}</ref>
After World War II, and the building of the ] beginning in ], automobile ownership and travel became a preferred mode of travel in the United States. Along with a similar downward trend in public transportation in general, ridership on Greyhound and ] bus routes began a long decline.
But for many young people from Europe, Greyhound was the way they got to know America because of a special unlimited mileage offer.


Also in 1930, the company moved from ] to ].<ref name=100years>{{Cite news | url=https://www.mentalfloss.com/article/54273/100-years-dirty-dog-history-greyhound | title=100 Years on a Dirty Dog: The History of Greyhound | first=GARY | last=BELSKY | work=] | date=December 19, 2013}}</ref>
]Greyhound leadership saw the trend, and used the profitable bus operations to invest in other industries. By the 1970s, Greyhound had moved its headquarters to ] and was a large and diversified company, with holdings in everything from the ] meat-packing company (which in turn owned the popular ] deodorant soap brand), acquired in 1970; Traveller's Express money orders, ] bus manufacturing company, and even airliner leasing.


The business suffered during the ], and by 1931 was over $1 million in debt. As the 1930s progressed and the economy improved, Greyhound began to prosper again.<ref name=drove/>
Greyhound established the ] in 1983. It would last until 2000, and at one time billed itself as the "Official Cruise Line of ]".


In 1934, intercity bus lines, of which Greyhound was the largest carried approximately 400&nbsp;million passengers — nearly as many passengers as the Class I railroads. The film ''] (1934)'' &mdash; about an heiress (]) traveling by Greyhound bus with a reporter (])<ref>{{cite web | url=https://www.criterion.com/current/posts/3369-it-happened-one-night-all-aboard | title=It Happened One Night: All Aboard! | first=Farran | last=Smith Nehme | work=] | date=November 17, 2014}}</ref> &mdash; has been credited by the company for spurring bus travel nationwide.<ref name=british>{{cite news | url=https://www.reuters.com/article/uk-firstgroup-results-greyhound-factbox/factbox-british-owner-puts-long-running-greyhound-buses-up-for-sale-idUKKCN1T01BD | title=Factbox: British owner puts long-running Greyhound buses up for sale | first=Tanishaa | last=Nadkar | work=] | date=May 30, 2019}}</ref>
In late ], Greyhound had a very bitter bus driver's strike, with one fatality in ]. By the time contract negotiations were due again three years later, the bus line had been spun-off from the parent company to new owners, which resulted in Greyhound Lines becoming solely a bus transportation company headed by Fred Currey, a former executive with the largest member of the National Trailways Bus System. Greyhound's corporate headquarters then relocated to ]. The old parent changed its name to the ].


In 1935, national intercity bus ridership climbed 50% to 651,999,000 passengers, surpassing the volume of passengers carried by the Class I railroads for the first time.<ref name=litter>{{cite magazine | title=Transport: Greyhound's Litter | url=https://content.time.com/time/subscriber/article/0,33009,762311,00.html | magazine=] | date=August 10, 1936}}</ref> In 1935, Wickman reported record profits of $8 million. In 1936, already the largest bus carrier in the United States, Greyhound began taking delivery of 306 new buses.<ref name=litter/>
==Greyhound Lines is spun-off from parent==
Under the new ownership in ], led by Currey, Greyhound Lines shortly thereafter acquired the former '''Continental Trailways''' company, the largest member of the rival ], effectively eliminating a large portion of the bus competition. Although Greyhound negotiated cooperative schedules with Carolina Coach Company and Southeastern Trailways, two of the larger members of the Trailways system, many smaller Trailways carriers were effectively forced out of business.


In 1941, the company acquired ].<ref name=british/>
Three years later there was another costly strike. This, combined with the loss of diversification and strength of the former parent company, and labor-law violations, forced the company to file for bankruptcy, from which it emerged in the early ]. At the same time, Greyhound had to contend with the rise of low-cost ]s like ], which reduced further the market for long-distance inter-city bus transportation.


Between 1937 and 1945, Greyhound built many new stations and acquired new buses in the period in the late ] style known as ].<ref>{{cite web | last=Luther | first=Roger | title=The Greyhound Runs Again: First Impressions at a Streamline Bus Station | url=http://nyslandmarks.com/treasures/10dec.htm | work=Treasures of the Southern Tier | publisher=Binghamton Press & Sun-Bulletin | url-status=live | archive-url=https://web.archive.org/web/20130522224519/http://nyslandmarks.com/treasures/10dec.htm | archive-date=May 22, 2013 | df=mdy-all}}</ref><ref>{{cite book | url=https://books.google.com/books?id=kPOn59uwAYUC&pg=PA111 | last=Wrenick | first=Frank E. | title=Streamline era greyhound terminals: the architecture of w.s. arrasmith. | year=2011 | publisher=] | isbn=978-0-7864-6445-6 | pages=112–194}}</ref> For terminals, Greyhound retained architects including ] and ].<ref>{{cite book | url=https://books.google.com/books?id=kPOn59uwAYUC&q=%22George+D.+Brown%27+Greyhound&pg=PA49 | last1=Wrenick | first1=Frank E. | title=The Streamline Era Greyhound Terminals: The Architecture of W.S. Arrasmith | date=2007 | publisher=] | isbn=9780786425501}}</ref> Notable examples of Streamline Moderne stations include the ], ], ], and the ].
In ], Greyhound Lines acquired Carolina Trailways, one of the largest members of the ]. Though today Carolina Trailways still operates as a brand name, most of the other independent members of the Trailways System fell into line and began interlining cooperatively with Greyhound. Some discontinued regular route services, diversified into charters and tours, or went out of business.


Greyhound worked with the ] for its streamlined ] buses, first for ''Series 719'' prototypes in 1934, and from 1937 as the exclusive customer for Yellow's ''Series 743'' bus (which Greyhound named the "Super Coach"). Greyhound bought a total of 1,256 buses between 1937 and 1939.<ref>{{cite web | url=http://www.coachbuilt.com/bui/y/yellow_coach/yellow_coach2.htm | title=Yellow Coach Part 2, Yellow Coach Mfg. Co., Yellow Truck and Coach, Yellow Bus, Greyhound Bus, Silversides, GMC Truck, CCKW, DUKW, General Motors}}</ref>
==Laidlaw ownership==
In ], ]-based transportation conglomerate ] acquired a majority interest in Greyhound Lines, Inc. (U.S. operations) and ], including Carolina Trailways and other Greyhound affiliates.


By the beginning of ], the company had 4,750 stations and nearly 10,000 employees.<ref>{{Cite news | url=https://www.pittsburghmagazine.com/pittsburgh-then-and-now-the-greyhound-bus-station/ | title=Pittsburgh Then and Now: The Greyhound Bus Station | first=Richard | last=Cook | work=] | date=July 7, 2019}}</ref>
After incurring heavy losses through its investments in Greyhound Lines and other parts of its diversified business, Laidlaw Inc. filed for protection under ] of the U.S. Bankruptcy Code in June ].


===1945–1983: expansion, desegregation, and diversification===
]
] PD-3751 ''Silversides'' in the 1950s livery|right|thumb]]
]-based Laidlaw International, Inc. listed its common shares on the New York Stock Exchange (Ticker: LI), on ], 2003, and emerged from re-organization on ], ] as the successor to Laidlaw Inc.
Wickman retired as president of the Greyhound Corporation in 1946 and was replaced by his long-time partner Orville S. Caesar.<ref name=drove>{{cite news | url=https://www.investors.com/news/management/leaders-and-success/wickman-took-greyhound-on-a-profitable-ride/ | title=Carl Wickman Drove Greyhound All The Way To The Top | first=CLAY | last=LATIMER | work=] | date=June 23, 2013}}</ref> Wickman died at the age of 66 in 1954.<ref>{{cite news | title=Carl Wickman, Greyhound Bus Founder, Dead | url=https://www.newspapers.com/clip/31598123/wickman-obit-1954/ | work=] | via=] | date=February 6, 1954}}</ref>


], designed by Roland E. Gegoux and manufactured exclusively for Greyhound]]
==Greyhound Lines in the 21st century==
Greyhound commissioned industrial designer ] and ] to design several distinctive buses from the 1930s through the 1950s.<ref>{{cite web | title=Patent USD113009S Design fob a motor coach | url=https://patents.google.com/patent/USD113009S | via=] | date=November 12, 1938}}</ref><ref>{{cite web | title=Patent USD129411S Design for a motor coach | url=https://patents.google.com/patent/USD129411S | via=] | date=June 26, 1941}}</ref><ref>{{cite web | title=Patent USD156445S Motor coach | url=https://patents.google.com/patent/USD156445S | via=] | date=December 29, 1948}}</ref> Loewy's first was the Yellow Coach PDG-4101, the Greyhound ''Silversides'' produced in 1940-1941. Production was suspended during ]. When the "Silversides" buses resumed production in 1947, it was renamed GM PD 3751. PD 3751 production continued through 1948.<ref>{{cite journal | last=Johnson | first=Gary | year=1992 | title=1939 Yellow Coach 1210 parlor coach | journal=Model Coach News | issue=69 | pages=5–6 | location=Lynnfield, MA}}</ref> In 1954, the first of Greyhound's distinctive hump-backed buses was introduced. In 1944, Loewy had produced drawings for the GM GX-1, a full double-decker parlor bus with the first prototype built in 1953.<ref>{{cite web | title=Double-deck coach | url=https://patents.google.com/patent/US2563917 | date=October 13, 1944}}</ref> The ] was designed by Roland E. Gegoux and built by ] as model PD-4501. The front of the bus was markedly lower than its rear section.<ref>{{cite news | last=Petrány | first=Máté | title=The Greyhound Scenicruiser Was Filled With The American Dream | url=https://jalopnik.com/the-greyhound-scenicruiser-was-filled-with-the-american-1569874189 | work=] | date=May 2, 2014}}</ref>
During ], Greyhound Lines announced major schedule reductions in its route system, particularly in the northwest and north central United States, and elimination of some long-distance routes. Similar changes were taking place during 2005 in other parts of the country. These changes have eliminated some routes, most notably the ] route between Chicago and Seattle, and cut many stops in rural areas. Service to rural towns has been assumed by local transit agencies or independent bus companies, requiring government subsidy in some cases.
]


After ], and the building of the ] beginning in 1956, automobile travel became a preferred mode of travel in the United States.<ref name=100years/> This, combined with the increasing affordability of air travel, led to a decline in business for Greyhound and other intercity bus carriers.<ref name=100years/>
Recently, Greyhound has come under criticism for its bus assignment practices. Although bus tickets have times and dates printed on them, seating is not guaranteed, and is first come first served. Greyhound will add additional "sections" (buses) in periods of high demand, but the threshold required to trigger an additional section varies. Passengers may have to wait several hours to take the next bus.


In October 1953, Greyhound acquired the ]'s entire operation, and the negotiations for the Blue Ridge Lines, and its affiliate White Star Lines, that operated between Cleveland and the Mid Atlantic Seaboard.<ref>{{Cite news | url=https://www.nytimes.com/1953/10/07/archives/greyhound-buys-in-stock-in-two-units-obtains-railheld-interests-in.html | title=GREYHOUND BUYS IN STOCK IN TWO UNITS; Obtains Rail-Held Interests in Pacific, Pennsylvania Lines -- Gets Tennessee Coach | agency=] | work=] | date=October 7, 1953 | url-access=limited}}</ref>
Increasingly, concern has been given to bus security. As a result of the ], train and airplane security have been substantially increased, but the same increase has not been provided to bus security. Drug smuggling is increasingly common on buses, as baggage is not inspected, nor is identification checked. Greyhound says that metal detector wands have been deployed on buses, but they do not appear to be routinely used. Although the majority of bus terminals continue to operate from the downtowns of major cities, some terminals can be found in depressed neighborhoods. Specifically, the terminal in Los Angeles, one of the busiest terminals in the country, is located adjacent to ]. Competition from discount airlines like ], increased reliability of inexpensive automobiles for long trips, and other bus lines attracting an Internet-savvy rider market such as ] and ] have led to Greyhound's revenue decline. ] are often transported on Greyhound buses, some unescorted. The inmates, mostly offenders deemed a low flight risk, sign contracts to show up, but some flee anyway.


In 1955, the ] ruled in the case of '']'' that U.S. interstate bus operations, such as Greyhound's, could not be segregated by race.<ref>{{cite book | url=https://books.google.com/books?id=q9gpswEACAAJ | last=Barnes | first=Catherine | title=Journey from Jim Crow: The Desegregation of Southern Transit | date=1983 | publisher=] | location=New York | pages=86–107}}</ref> In 1960, in the case of '']'', the U.S. Supreme Court found that an ] had been wrongfully convicted for ] in a "whites only" terminal area.<ref>{{cite web | work=] | title=BOYNTON v. VIRGINIA, 364 U.S. 454 (1960) | url=https://caselaw.findlaw.com/us-supreme-court/364/454.html | via=] | date=December 5, 1960}}</ref> In May 1961, ] activists organized interracial ] as proof of the desegregation rulings. On May 14, a mob attacked a pair of buses (a ''Greyhound'' and a '']'') traveling from Washington, D.C., to New Orleans, Louisiana, and slashed the Greyhound bus's tires.<ref>{{cite web | url=https://www.pbs.org/wgbh/americanexperience/films/freedomriders/ | title="Freedom Riders," WGBH American Experience | publisher=] | date=May 16, 2011}}</ref> Several miles outside of ], the mob forced the Greyhound bus to stop, broke its windows, and firebombed it.<ref name=npr/> The mob held the bus' doors shut, intending to burn the riders to death. Sources disagree, but either an exploding ]<ref name=npr/> or an undercover state investigator brandishing a revolver<ref>{{cite book | first=Taylor | last=Branch | chapter=Baptism on Wheels | title=Parting the Waters: America in the King Years 1954–63 | chapter-url=https://books.google.com/books?id=U8ExdUHjzkMC&pg=PA412 | pages=412–50 | isbn=978-1-4165-5868-2 | date=April 16, 2007 | publisher=Simon and Schuster }}</ref> caused the mob to retreat. When the riders escaped the bus, the mob beat them, while warning shots fired into the air by highway patrolmen prevented them from being ].<ref name=npr>{{cite web | url=https://www.npr.org/2006/01/12/5149667/get-on-the-bus-the-freedom-riders-of-1961 | title=Get on the Bus: The Freedom Riders of 1961 | first=TERRY | last=GROSS | work=] | date=January 12, 2006}}</ref> Additional Freedom Riders were beaten by a mob at the ].
During the past few years, Greyhound Lines has been expanding its charter and sightseeing services, and is the largest operator of ] franchises in major markets. Though it no longer owns the firm, Greyhound's fleet is still composed primarily of buses built by ] (MCI).


] PD-4106, ready for boarding in ], for a trip north to ] on the then-new ], in the fall of 1965]]
Greyhound has also been taking steps to improve it's supposed image among the general public that Bus transit is a less desirable mode of travel, it has been refurbushing it's terminals, adding new buses, and staffing terminals with associates who are able to help those who have questions about the bus system.
The ]'s ] and ] broadened protections beyond federally regulated carriers such as Greyhound, to include non-discrimination in hotels, restaurants, and other public accommodations, as well as state and local government buildings.<ref>{{Cite journal | jstor=30042844 | title=Travelers, Strangers, and Jim Crow: Law, Public Accommodations, and Civil Rights in America | first=A.K. | last=Sandoval-Strausz | journal=Law and History Review | volume=23 | issue=1 | pages=53–94 | date=Spring 2005 | doi=10.1017/s0738248000000055 | doi-access=free}}</ref>


Later in the 1960s, Greyhound leadership ridership declined and Greyhound used the profitable bus operations to invest in other industries.<ref name=100years/>
==Notable accidents/incidents==
A major accident happened at ], in 1972 when a Greyhound Scenicruiser hit a ] head on. Fifteen people on the bus were killed, including the driver.


In 1966, Gerald H. Trautman became president and CEO of the company.<ref name=TRAUTMAN>{{Cite news | url=https://www.chicagotribune.com/news/ct-xpm-1999-10-28-9910280415-story.html | title=GREYHOUND'S GERALD TRAUTMAN | first=Bradley | last=Keoun | work=] | date=October 28, 1999 | url-access=limited}}</ref><ref>{{Cite news | url=https://www.nytimes.com/1999/10/28/business/gerald-trautman-87-ex-chief-and-avid-builder-of-greyhound.html | title=Gerald Trautman, 87, Ex-Chief And Avid Builder of Greyhound | first=Nick | last=Ravo | work=] | date=October 28, 1999 | url-access=limited}}</ref>
The worst accident to befall Greyhound occurred on ], ], when a freight ship collided with the ] across ] in ]. A Greyhound bus was among several vehicles falling into the bay. A total of 35 people, including all 26 on the bus, died.


In 1970, the company acquired ] meat-packing company, which owned the ] deodorant soap brand, for $400 million.<ref name=TRAUTMAN/>
On ], ], at approximately 4:15am local time, Greyhound passenger ] attacked the driver of his bus, slitting his throat. The bus careened off the highway and crashed near ], killing Igric and five other passengers and injuring 32 others. As the incident occurred only weeks after the ], Greyhound shut down their entire system as soon as they learned of the incident for fear that it may have been part of a larger coordinated attack. After investigation by the company and the ], it was confirmed that Igric had acted alone, and service resumed later that afternoon. Since the incident, Greyhound bus stations increased security, though not nearly to the same level as airports or train stations.


In 1971, Greyhound moved its headquarters to ].<ref name=TRAUTMAN/>
On ], ], at approximately 7:10am local time, a Greyhound bus traveling from ] to ] crashed near Santa Maria, killing two people, one of whom was a 7-months-pregnant woman. At the time, driver fatigue was blamed as the primary cause of the crash, though this may not now be the case.


The company also acquired Traveller's Express money orders, ] and TMC bus manufacturing companies,<ref>{{Cite web | url=http://www.coachbuilt.com/bui/t/tmc/tmc.htm | title=TMC - Transportation Manufacturing Corp. - 1973-1994 - Roswell, New Mexico - Subsidiary of MCI/Greyhound | work=Coachbuilt}}</ref> and airliner leasing.
On ], ], at approximately 6:45pm local time, a Greyhound bus traveling from ] to ] overturned on the ] in ], after suffering a blown tire, killing five and injuring 48.


In the late 1970s, Greyhound began hiring African American and female drivers for the first time.<ref>{{Cite book | url=https://books.google.com/books?id=sDJPAAAAMAAJ | last=Jackson | first=Carlton. | title= Hounds of the Road: a history of the Greyhound Bus Company | location=] | publisher=Bowling Green University Popular Press | year=1984| isbn=9780879722708 }}</ref>
==Greyhound in Australia==
In ], the primary long-distance bus carrier is ''']''', a company not related to the North American Greyhound bus operations.


]
==Trivia==
In 1972, Greyhound introduced the unlimited mileage Ameripass. The pass was initially marketed as offering "99 days for $99" or, transportation to anywhere at any time for a dollar a day. For decades, it was a popular choice for people traveling across the U.S. on a budget.<ref name=Riding>{{cite news | title=Riding the Dirty Dog | url=https://www.vice.com/read/riding-the-dirty-dog-0000177-v20n12 | last=Smith | first=Aaron Lake | work=] | date=December 20, 2013}}</ref> Over time, Greyhound raised the price of the pass, shortened its validity period and rebranded it as the Discovery Pass, until it was discontinued in 2012.<ref name=Riding/>
*Greyhound also played a part as the background transportation 'vehicle' (In this case bus number 6072, a 2000 MCI 45-foot coach) for ] and ] during the third season of '']'' in ].


Greyhound acquired ] in 1984.<ref>{{cite news | title=Greyhound Cruise Line Making Waves | url=https://www.chicagotribune.com/news/ct-xpm-1989-05-30-8902050234-story.html | last=Lazarus | first=George | work=] | date=May 30, 1989 | url-access=limited}}</ref> Between 1985 and 1993, Premier operated as the "Official Cruise Line of ]" with onboard Disney characters.<ref>{{cite news | last=Fritscher | first=Lisa | title=How Disney Cruises Started | url=https://traveltips.usatoday.com/disney-cruises-started-17319.html | work=] | archive-url=https://web.archive.org/web/20150921173002/https://traveltips.usatoday.com/disney-cruises-started-17319.html | date=April 16, 2018 | url-status=live | archive-date=September 21, 2015}}</ref>
*] has a Greyhound bus that is called the pimpmobile with the Funkmaster flex logo. He is often seen in advertisements for Greyhound promotions.


===1983–2001: consolidation, strikes, and bankruptcies===
*Greyhound's ultra-famous ] is "Take Greyhound and leave the driving to us!" In the past, the slogan has had a tune attached to it, and has been sung as a radio and television ] ].
====1983 Greyhound drivers' strike====
In 1983, Greyhound operated a fleet of 3,800 buses and carried about 60% of the intercity bus-travel market in the United States.<ref>{{cite news | title=Strike Over Pay Cuts Halts Intercity Buses of Greyhound Lines | url=https://www.nytimes.com/1983/11/03/us/strike-over-pay-cut-halts-intercity-buses-of-greyhound-line.html | work=] | date=November 3, 1983 | url-access=limited}}</ref>


Starting November 2, 1983, Greyhound suffered a major and bitter drivers' ].<ref>{{cite news | last=Townsend | first=Ed | url=https://www.csmonitor.com/1983/1104/110440.html | title=Strike against Greyhound forces customers to leave driving to somebody else | work=] | date=November 4, 1983 | url-access=limited}}</ref><ref>{{cite news | last=Townsend | first=Ed | url=https://www.csmonitor.com/1983/1205/120519.html | title=Tentative settlement in Greyhound strike | work=] | date=December 5, 1983 | url-access=limited}}</ref> A fatality occurred in ], when a replacement driver ran over a striking worker at a picket line.<ref>{{cite news | agency=] | title=Greyhound Striker Killed by Training Bus| url=https://www.nytimes.com/1983/12/06/us/around-the-nation-greyhound-striker-killed-by-training-bus.html | work=] | date=December 6, 1983 | url-access=limited}}</ref><ref>{{cite web | title=Ray Phillips and the 1983 Strike Ray Phillips and the 1983 Strike | url=https://atu1700.org/node/2639 | work=] | date=December 31, 2011}}</ref> A new contract was ratified on December 19, 1983 and drivers returned to work the next day.<ref>{{cite news | agency=] | title=Greyhound Strikers Accept Pact; Immediate Return to Work Urged | url=https://www.nytimes.com/1983/12/20/us/greyhound-strikers-accept-pact-immediate-return-to-work-urged.html | work=] | date=December 20, 1983 | url-access=limited | archive-date=April 17, 2014 | archive-url=https://web.archive.org/web/20140417125220/http://www.nytimes.com/1983/12/20/us/greyhound-strikers-accept-pact-immediate-return-to-work-urged.html |url-status=live}}</ref>
==Fleet==
* ] 102D3
* ] MC-12
* ] 102DL3
* ] G4500


====1986–1990: spin-off, merger, and first bankruptcy====
==Nicknames of Past Coaches==
In early 1987, the bus line was acquired by an investor group led by Fred Currey, a former executive of rival ], who became CEO of Greyhound and relocated its headquarters to ].<ref>{{Cite news | url=https://www.nwitimes.com/uncategorized/dallas----when-fred-g-currey-acquired-greyhound-three-years-ago-he-was/article_d4202338-f1a2-5046-9022-0bbbbf8aff58.html | title=When Fred G. Currey acquired Greyhound three years ago, he | work=] | date=March 25, 1990 | url-access=subscription}}</ref>


In February 1987, Greyhound Lines' new ownership and the ] (ATU) agreed on a new, 3-year contract.<ref>{{cite news | agency=] | title=Union, Buyers of Greyhound Settle Contract | url=https://www.latimes.com/archives/la-xpm-1987-02-04-fi-382-story.html | work=] | date=February 4, 1987 | url-access=limited}}</ref>
* ] ]-]
* ] ]-]
* ] ]-]
* ] ]-]
* ] ]-]


In June 1987, Greyhound Lines acquired ''Trailways, Inc.'' (formerly ''Continental Trailways''), the largest member of the rival ], effectively consolidating into a national bus service. Greyhound was required by the ] to maintain coordinated schedules with other scheduled service operators in the U.S.<ref>{{cite news | title=Greyhound in Deal for Trailways | first=Thomas C. | last=Hayes | url=https://www.nytimes.com/1987/06/20/business/greyhound-in-deal-for-trailways.html | work=]|date=June 20, 1987 | url-access=limited}}</ref><ref>{{Cite news | url=https://www.latimes.com/archives/la-xpm-1987-06-19-mn-5022-story.html | title=Greyhound Agrees to Buy Ailing Trailways Bus Lines | work=] | date=June 19, 1987 | url-access=limited}}</ref>
Later models (], ], ]) Bore only
the ] name.


Between 1987 and 1990, Greyhound Lines' former parent continued to be called The Greyhound Corporation, confusing passengers and investors alike. The Greyhound Corporation retained ] and ten non-bus subsidiaries using the Greyhound name, such as Greyhound Leisure Services, Inc. (an operator of airport and cruise ship duty-free shops), and Greyhound Exhibits. In March 1990, The Greyhound Corporation changed its name to Greyhound Dial Corporation.<ref>{{Cite news | url=https://apnews.com/article/f44240edb401d018302a6856881b0d90 | title=Greyhound Changing Name to Disassociate From Bus Company Problems | first=MARCY | last=GORDON | work=] | date=February 27, 1990}}</ref> Because Greyhound Dial's switchboard continued to get questions from misdirected bus passengers, it changed its name to The Dial Corporation in March 1991, to eliminate any association with bus travel.<ref>{{cite news | agency=] | title=COMPANY NEWS; Greyhound Dial Is Now Dial Corp. | url=https://www.nytimes.com/1991/03/06/business/company-news-greyhound-dial-is-now-dial-corp.html | work=]|date=March 6, 1991 | url-access=limited}}</ref>
==Silver Stripe Americruiser==


====1990: Greyhound drivers' strike====
A special award given to veteran drivers with excellent records.
In early 1990, the drivers' contract from 1987 expired at the end of its three-year term. In March, the ATU began a ] against Greyhound. The 1990 drivers' strike was similar in its bitterness to the strike of 1983, with violence against both strikers and their replacement workers. One striker in California was killed by a Greyhound bus driven by a strikebreaker, and a shot was fired at a Greyhound bus.<ref>{{cite news | url=https://www.latimes.com/archives/la-xpm-1990-03-26-mn-54-story.html | title=NEWS ANALYSIS : Greyhound Strike Becomes Fertile Field | first=Bob | last=Baker | work=] | date=March 26, 1990 | url-access=limited}}</ref> While Greyhound CEO Fred Currey argued that "no American worth his salt negotiates with terrorists," ATU leader ] responded that management's failure to negotiate amounted to "putting the negotiations back into the hands of terrorists."<ref>{{cite news | last=Baker | first=Bob | title=Greyhound May Go Way of Eastern : Labor: Financial collapse and hope of a better deal from a new bus company owner could be strategy if strike takes path of the troubled airline. | url=https://www.latimes.com/archives/la-xpm-1990-04-08-mn-1752-story.html | work=] | date=April 8, 1990 | url-access=limited}}</ref> During the strike by its 6,300 drivers, Greyhound idled much of its fleet of 3,949 buses and cancelled 80% of its routes.<ref>{{cite news | url=https://www.washingtonpost.com/archive/politics/1990/05/08/greyhound-declares-strike-over/5359a14f-5732-4560-9c2f-4ac48a2bc3cd/ | title=GREYHOUND DECLARES STRIKE OVER | first=Frank | last=Swoboda | newspaper=] | date=May 8, 1990 | url-access=limited}}</ref> At the same time, Greyhound was having to contend with the rise of low-cost ]s such as ], which further reduced the market for long-distance inter-city bus transportation. Without the financial strength provided in the past by a parent company, the strike's lower revenues and higher costs for security and labor-law penalties caused Greyhound to file for ] in June 1990.<ref>{{cite news | url=https://www.nytimes.com/1990/06/05/business/bankruptcy-filing-by-greyhound.html | title=Bankruptcy Filing by Greyhound | first=Thomas C. | last=Hayes | work=] | date=June 5, 1990 | url-access=limited}}</ref><ref>{{cite news | url=https://www.washingtonpost.com/archive/business/1990/06/05/greyhound-files-for-chapter-11/5891edc9-3cf8-4cec-9089-7b160ce84b39/ | title=GREYHOUND FILES FOR CHAPTER 11 | first=Frank | last=Swoboda | newspaper=] | date=June 5, 1990 | url-access=limited}}</ref><ref>{{cite news | last=Baker | first=Bob | title=Strikebound Greyhound Lines Files for Chapter 11 | url=https://www.latimes.com/archives/la-xpm-1990-06-05-fi-584-story.html | work=] | date=June 5, 1990 | url-access=limited}}</ref><ref>{{Cite news | url=https://apnews.com/article/86257f43dbef1107d7a837a9caaeef04 | title=Greyhound Given Permission to Pay Salaries, Expenses | first=JOEL | last=WILLIAMS | work=] | date=June 7, 1990}}</ref><ref>{{Cite news | url=https://www.upi.com/Archives/1990/06/05/Greyhound-seeks-Chapter-11-protection/1911644558400/ | title=Greyhound seeks Chapter 11 protection | work=] | date=June 5, 1990}}</ref> The strike was not settled until May 1993, 38 months later, under terms favorable to Greyhound. While the ] (NLRB) had awarded damages for unfair labor practices to the strikers, this liability was discharged during bankruptcy reorganization. Greyhound agreed to pay $22 million in back wages to union drivers, recall 550 of the remaining strikers, reinstate most of the 200 strikers who were fired for alleged misconduct, and increase hourly pay for drivers to $16.55 from $13.83 by March 1998.<ref>{{cite news | url=https://www.nytimes.com/1993/05/09/us/greyhound-bus-drivers-end-3-year-strike-with-new-pact.html | title=Greyhound Bus Drivers End 3-Year Strike With New Pact | agency=] | work=] |date=May 9, 1993 | url-access=limited}}</ref><ref>{{cite news | url=https://www.washingtonpost.com/archive/business/1993/04/21/greyhound-transit-union-settle-3-year-old-strike/26045483-cceb-478e-bbfa-f0194e9b6fb2/ | title=GREYHOUND, TRANSIT UNION SETTLE 3-YEAR-OLD STRIKE | first=Richard M. | last=Weintraub | newspaper=] | date=April 21, 1993 | url-access=limited}}</ref><ref>{{Cite news | url=https://www.spokesman.com/stories/1995/mar/28/greyhound-settles-last-strike-suit/ | title=Greyhound Settles Last Strike Suit | work=] | date=March 28, 1995}}</ref>


====Early 1990s: bankruptcy and antitrust cases====
These coaches are noted for the driver's name on the passenger door
In August 1991, Greyhound emerged from bankruptcy by which time it had shrunk its overall workforce to 7,900 employees from 12,000 pre-bankruptcy, and trimmed its fleet to 2,750 buses and 3,600 drivers.<ref>{{Cite news | url=https://www.upi.com/Archives/1991/08/30/Judge-approves-Greyhounds-plan-of-reorganization/4138683524800/ | title=Judge approves Greyhound's plan of reorganization | work=] | date=August 30, 1991}}</ref><ref>{{Cite news | url=https://www.upi.com/Archives/1991/10/10/Greyhound-Lines-to-emerge-from-Chapter-11-at-end-of-month/3506687067200/ | title=Greyhound Lines to emerge from Chapter 11 at end of month | first=HARIHAR | last=KRISHNAN | work=] | date=October 10, 1991}}</ref><ref>{{cite news | url=https://www.nytimes.com/1991/08/31/business/greyhound-wins-approval-for-its-reorganization-plan.html | title=Greyhound Wins Approval for Its Reorganization Plan | first=Thomas C. | last=Hayes | work=] | date=August 31, 1991 | url-access=limited}}</ref><ref>{{cite news | url=https://www.deseret.com/1991/8/14/18935919/greyhound-s-creditors-vote-to-support-reorganization-plan | title=GREYHOUND'S CREDITORS VOTE TO SUPPORT REORGANIZATION PLAN | agency=] | work=] | date=August 14, 1991}}</ref><ref>{{Cite news | url=https://www.latimes.com/archives/la-xpm-1991-11-03-fi-1270-story.html | title=Greyhound Faces an Uphill Climb | first=Jesus | last=Sanchez | work=] | date=November 3, 1991 | url-access=limited}}</ref>
with the words "Silver Stripe Americruiser" underneath.

Also, a silver stripe was present in the paint scheme
In August 1992, Greyhound canceled its bus terminal license (BTL) agreements with other carriers at 200 terminals, and imposed the requirement that Greyhound be the sole-seller of the tenant's bus tickets within a 25-mile radius of such a Greyhound terminal.<ref name=Complaint>{{cite web | title=Complaint: USA v Greyhound Lines, Inc. | url=https://www.justice.gov/atr/case-document/complaint-117 | publisher=] | date=September 29, 1996}}</ref> In 1995, the ] brought suit to stop this practice, alleging that it was an illegal restraint of trade, bad for consumers, and reduced competition.<ref name=Complaint/> In February 1996, the DOJ won its case, and Greyhound agreed to permit its tenants to sell tickets nearby and permit its tenants to honor interline tickets with competitors.<ref>{{cite web | title=Final Judgment: USA vs Greyhound Lines, Inc. | url=https://www.justice.gov/atr/case-document/proposed-final-judgment-140 | publisher=] | date=September 29, 1995}}</ref>
alongside the ascending blue paint up to the roof.

Greyhound's total revenues in 1994 were $616 million.<ref name=Complaint/> At that time, the company was offering $10 fares due to competition.<ref>{{Cite news | url=https://www.nytimes.com/1994/01/18/business/greyhound-the-airline-of-the-road.html | title=Greyhound: The Airline of the Road | first=Allen R. | last=Myerson | work=] | date=January 18, 1994 | url-access=limited}}</ref>

In September 1998, Greyhound promised to make accommodations for disabled passengers, including equipping most buses with wheelchair lifts.<ref>{{cite web | url=https://www.ada.gov/greyfact.htm | title=Guide for Passengers: Accessible Bus Service Under the Greyhound Agreement | publisher=] }}</ref><ref>{{Cite news | url=https://www.nytimes.com/1998/09/09/us/greyhound-unveils-its-plan-to-serve-the-disabled-fully.html | title=Greyhound Unveils Its Plan To Serve the Disabled Fully | first=Allen R. | last=Myerson | work=] | date=September 9, 1998 | url-access=limited}}</ref>

====2001: Trailways-Laidlaw mergers and bankruptcy====
] MC-12 ''Americruiser'' number 2119 in ] headed for ], in August 2003|thumb]]
In the late 1990s, Greyhound Lines acquired two more members of the National Trailways Bus System. The company purchased ''Carolina Trailways'' in 1997,<ref>{{cite news | url=https://news.google.com/newspapers?id=Z-cbAAAAIBAJ&pg=2320,883849 | title=Greyhound To Buy Carolina Trailways | agency=] | date=March 10, 1997}}</ref> followed by the intercity operations of ''Southeastern Trailways'' in 1998.<ref>{{cite web | url=https://www.federalregister.gov/documents/1998/08/27/98-23094/greyhound-lines-inc-et-alacquisition-of-assets-southeastern-trailways-inc-and-peoriarockford-bus-co | title=Greyhound Lines, Inc., et al. Acquisition of Assets Southeastern Trailways, Inc., and PeoriaRockford Bus Co | publisher=] | date=August 27, 1998}}</ref> Following the acquisitions, most of the remaining members of the ''Trailways System'' began interlining cooperatively with Greyhound, discontinued their scheduled route services, diversified into charters and tours, or went out of business altogether.

On September 3, 1997, ]–based transportation conglomerate ] announced it would buy ], Greyhound's Canadian operations, for US$72 million.<ref>{{cite news | title=Laidlaw Plans to Buy Greyhound Canada for $72 million | url=https://www.nytimes.com/1997/09/03/business/laidlaw-plans-to-buy-greyhound-canada-for-72-million.html | agency=] | work=] | date=September 3, 1997 | url-access=limited}}</ref>

In October 1998, Laidlaw announced it would acquire the U.S. operations of Greyhound Lines, Inc., including Carolina Trailways and other Greyhound affiliates, for about $470 million.<ref>{{cite news | title=Laidlaw to Acquire Greyhound Lines | url=https://www.latimes.com/archives/la-xpm-1998-oct-20-fi-34246-story.html | work=] | date=October 20, 1998 | url-access=limited}}</ref><ref>{{Cite news | url=https://money.cnn.com/1998/10/19/deals/laidlaw/ | title=Laidlaw buying Greyhound | work=] | date=October 19, 1998}}</ref><ref>{{Cite news | url=https://www.wsj.com/articles/SB908799581232092500 | title=Laidlaw Agrees to Buy Greyhound In Accord Valued at $465 Million | first1=Solange | last1=De Santis | first2=Robert | last2=Tomsho | work=] | date=October 20, 1998 | url-access=subscription}}</ref> The acquisition was completed in March 1999.<ref>{{Cite news | url=https://www.cbc.ca/news/business/laidlaw-takes-over-greyhound-1.180627 | title=Laidlaw takes over Greyhound | work=] | date=March 16, 1999}}</ref>

In June 2001, after incurring heavy losses through its investments in Greyhound Lines and other parts of its diversified business, Laidlaw filed for bankruptcy protection in both the U.S. and Canada.<ref>{{cite news | agency=] | title=Laidlaw Units File for Bankruptcy Protection | url=https://www.latimes.com/archives/la-xpm-2001-jun-29-fi-16415-story.html | work=] | date=June 29, 2001 | url-access=limited}}</ref><ref>{{Cite news | url=https://www.cbc.ca/news/business/laidlaw-files-for-bankruptcy-protection-1.273380 | title=Laidlaw files for bankruptcy protection | work=] | date=June 29, 2001}}</ref><ref>{{Cite news | url=https://www.wsj.com/articles/SB993734120986205386 | title=Laidlaw of Canada Reaches Agreement On Restructuring $3.2 Billion of Debt | first=Tamsin | last=Carlisle | work=] | date=June 29, 2001 | url-access=subscription}}</ref>

===2002–2007: Laidlaw ownership===
] G4500 in the early 2000s livery in ]]]

]–based Laidlaw International, Inc. listed its common shares on the ] on February 10, 2003 and emerged from re-organization on June 23, 2003 as the successor to Laidlaw Inc.<ref>{{Cite news | url=https://www.theglobeandmail.com/report-on-business/laidlaw-emerges-from-chapter-11/article1163056/ | title=Laidlaw emerges from Chapter 11 | first=TERRY | last=WEBER | work=] | date=June 23, 2003}}</ref><ref>{{Cite news | url=https://www.gazettetimes.com/business/laidlaw-will-leave-bankruptcy/article_d0ebef7c-abb3-5c46-a9b7-f7b81edeb2bd.html | title=Laidlaw will leave bankruptcy | first=John | last=Schmeltzer | work=] | date=June 23, 2003 | url-access=subscription}}</ref>

By 2003, Greyhound faced significant competition in the northeast from ].<ref name=Chinatown>{{cite news | last=O'Shaughnessy | first=Patrice | title=Chinatown Bus War Fuels Probe: Slain businessman tied to mob, cops say | url=https://www.nydailynews.com/archives/news/chinatown-bus-war-fuels-probe-slain-businessman-tied-mob-cops-article-1.670771 | work=] | date=June 16, 2003}}</ref> More than 250 buses, operated by competitors such as ] and Lucky Star Bus were competing fiercely from curbsides in the ] of ], ], ], and ]<ref name=Chinatown/> When operating on inter-city routes, the Chinatown buses offered prices about 50% less than Greyhound's.<ref name=Chinatown/> Between 1997 and 2007, Chinatown buses took 60% of Greyhound's ] in the northeast United States.<ref>{{cite news | url=https://www.inquirer.com/philly/business/transportation/20130807_Bus_travel_is_picking_up__aided_by_discount_operators.html | title=Bus travel is picking up, aided by discount operators | last=Schliefer | first=Theodore | work=] | date=August 8, 2013}}</ref>

In 2003, Greyhound expanded its QuickLink service, Greyhound's brand of commuter bus service that runs frequently during the peak weekday commuting hours.<ref name=QuickLink>{{cite web | title=QuickLink | url=https://greyhoundquicklink.com/ | publisher=Greyhound Lines}}</ref> Routes were operated from Sacramento, California to the San Francisco Bay Area and Macon, Georgia to Atlanta.<ref>{{cite news | last=Lentzsch | first=Craig | title=Making the Connections | url=https://onlinepubs.trb.org/onlinepubs/trnews/trnews225.pdf | work=TR News | issue=225 | publisher=] | date=March–April 2003 | page=32}}</ref>

In 2004, Greyhound dropped low-demand rural stops and started concentrating on dense, inter-metropolitan routes. It cut nearly 37% of its network.<ref>{{cite news | url=https://www.washingtonpost.com/lifestyle/travel/greyhound-100-years-old-and-acting-younger-than-ever/2014/07/03/4b0dbb9c-ecff-11e3-93d2-edd4be1f5d9e_story.html | title=Greyhound: 100 years old and acting younger than ever | newspaper=] | date=July 3, 2014 | url-access=limited}}</ref> In some rural areas, particularly in the Plains states, parts of the upper Midwest (such as Wisconsin), and the Pacific Northwest, local operators took over the old stops, often with government subsidies.<ref>{{cite news | url=http://usatoday30.usatoday.com/news/nation/2004-07-19-greyhound_x.htm | title=Some left in lurch as Greyhound cuts stops | first=Tom | last=Kenworthy | work=] | date=July 19, 2004}}</ref><ref>{{cite news | url=https://www.nytimes.com/2004/09/06/us/as-greyhound-cuts-back-the-middle-of-nowhere-means-going-nowhere.html | title=As Greyhound Cuts Back, The Middle of Nowhere Means Going Nowhere | first=Eli | last=Sanders | authorlink=Eli Sanders | work=] | date=September 6, 2004 |
url-access=limited}}</ref><ref>{{cite news | url=http://old.post-gazette.com/pg/05317/605651.stm | title=The Greyhound doesn't stop here anymore | first1=Mike | last1=Bucsko | first2=Cindi | last2=Lash | work=] | date=November 13, 2005 | access-date=July 29, 2015 | archive-date=October 19, 2015 | archive-url=https://web.archive.org/web/20151019053725/http://old.post-gazette.com/pg/05317/605651.stm | url-status=dead }}</ref><ref>{{cite news | url=https://www.forbes.com/forbes/2005/0131/094.html?sh=441aa22754fe | title=Doghouse on Wheels | first=Emily | last=Lambert | work=] | date=January 31, 2005 | archive-url=https://web.archive.org/web/20160822121050/http://www.forbes.com/free_forbes/2005/0131/094.html | archive-date=August 22, 2016 | url-status=live}}</ref>

===2007–2021: FirstGroup ownership===
], on the morning of May 24, 2010]]
], station]]
], on the afternoon of May 26, 2010. A bus in the background on its way to pick up passengers at another gate at this station is bound for ], California.]]
] X3-45 with leather seats]]
On February 7, 2007, British transport group ] announced the acquisition of Laidlaw International for $3.6 billion, which closed on October 1, 2007.<ref>{{cite press release | url=https://www.sec.gov/Archives/edgar/data/737874/000095013707001840/c12192exv99w1.htm | title=LAIDLAW INTERNATIONAL ANNOUNCES AGREEMENT TO BE ACQUIRED BY FIRSTGROUP | publisher=] | date=February 9, 2007}}</ref><ref>{{Cite news | url=https://www.reuters.com/article/us-firstgroup-laidlaw/firstgroup-to-buy-greyhound-bus-firm-idUSL0948774820070209 | title=FirstGroup to buy Greyhound bus firm | first=Pete | last=Harrison | work=] | date=February 8, 2007}}</ref><ref>{{cite news | url=https://www.metro-magazine.com/10028907/firstgroup-completes-laidlaw-acquisition | title=FirstGroup completes Laidlaw acquisition | work=] | date=October 3, 2007}}</ref><ref>{{Cite news | url=https://www.bizjournals.com/cincinnati/stories/2007/10/01/daily12.html | title=FirstGroup completes Laidlaw acquisition | work=] | date=October 1, 2007}}</ref>

Almost immediately after acquiring the carrier, FirstGroup sought to improve Greyhound's image by refurbishing many terminals, expanding the fleet with new buses, refurbishing old buses, and retraining customer service staff. Greyhound also started a new advertising campaign with ] aimed at attracting 18- to 24-year-olds and Hispanics.<ref>{{cite news | url=https://www.cbsnews.com/news/greyhound-gets-a-makeover/ | title=Greyhound Gets A Makeover | agency=] | work=] | date=November 12, 2007}}</ref>

Although FirstGroup's interest was primarily the school and transit bus operations of Laidlaw, FirstGroup retained the Greyhound operations and in 2009 exported the brand back to the United Kingdom as ] (unrelated to bus operator ] which operated from 1921 to 1972).

In 2008, Greyhound's three regional bus operations (Carolina Trailways, based in Raleigh, N.C., ] of Burlington, Vermont, and Texas, New Mexico & Oklahoma Coaches of Lubbock, Texas ) were consolidated into Greyhound Lines.<ref>{{Cite news | url=https://www.rutlandherald.com/news/greyhound-puts-brakes-on-vermont-transit/article_83e49a1f-ad37-5f37-acb0-d26857df8d99.html | title=Greyhound puts brakes on Vermont Transit | first=BRUCE | last=EDWARDS | work=] | date=March 29, 2008}}</ref>

On March 27, 2008, Greyhound launched service under the ] brand.<ref>{{cite magazine | first=Anita | last=Hamilton | title=Beating $4 Gas with a $1 Bus | url=http://content.time.com/time/business/article/0,8599,1812012,00.html | magazine=] | date=June 6, 2008}}</ref> The first buses started running between ], ], and ] In the Northeastern U.S., BoltBus was originally operated in partnership with ], but this arrangement ended on September 27, 2017, with Greyhound continuing the brand alone.<ref>{{Cite news | url=https://www.bostonglobe.com/business/2017/08/29/greyhound-peter-pan-will-split-and-rivals-again/NUe8YqNnDgxpsPjHhn2HWO/story.html | title=Greyhound, Peter Pan will split up and be rivals again | first=Adam | last=Vacaro | work=] | date=August 29, 2017 | url-access=limited | access-date=September 15, 2017 | archive-date=September 14, 2017 | archive-url=https://web.archive.org/web/20170914215643/https://www.bostonglobe.com/business/2017/08/29/greyhound-peter-pan-will-split-and-rivals-again/NUe8YqNnDgxpsPjHhn2HWO/story.html | url-status=dead }}</ref> BoltBus expanded to the West Coast in May 2012 with a route in the ] between ], ], and ].<ref>{{cite news | last=Sokolowsky | first=Jennifer | title=BoltBus to offer $1 fares between Seattle, Portland | url=https://www.bizjournals.com/seattle/news/2012/04/30/boltbus-to-offer-fares-as-low-as-2.html | work=] |date=April 30, 2012}}</ref><ref>{{cite news | last=Nolasco | first=Joanna | title=BoltBus to launch new Seattle-Vancouver, B.C., service | url=https://www.bizjournals.com/seattle/news/2012/05/15/boltbus-will-launch-new.html | work=] | date=May 15, 2012}}</ref> Service was expanded again in October 2013 with a route between the two largest metropolitan areas in ], ] and the ] (] and ]).<ref>{{cite press release | title=BoltBus To Launch Service in California on Oct. 31 | url=https://www.prnewswire.com/news-releases/boltbus-to-launch-service-in-california-on-oct-31-227822291.html | publisher=] | date=October 15, 2013}}</ref> A stop in ] was added in December 2013 along with a route between Los Angeles and ].<ref>{{cite press release | title=BoltBus Expands From Los Angeles; Adds Las Vegas, San Francisco Service | url=https://www.prnewswire.com/news-releases/boltbus-expands-from-los-angeles-adds-las-vegas-san-francisco-service-235260791.html | publisher=] | date=December 10, 2013}}</ref>

Beginning in 2009, all buses purchased have three-point seat belts installed.<ref>{{cite press release | title=Greyhound Applauds National Highway Traffic Safety Administration for Requiring Seat Belts on all New Motorcoaches Starting in 2016 | url=https://www.prnewswire.com/news-releases/greyhound-applauds-national-highway-traffic-safety-administration-for-requiring-seat-belts-on-all-new-motorcoaches-starting-in-2016-232737521.html | publisher=] | date=November 20, 2013 | url-status=live | archive-url=https://web.archive.org/web/20151019053725/https://www.greyhound.com/en/newsroom/viewrelease.aspx?id=551&year=2013 | archive-date=October 19, 2015 | df=mdy-all}}</ref>

In 2010, in response to competition from ] and ], the company launched "Greyhound Express", featuring newer buses and fewer stops.<ref>{{cite news | last=Austen | first=Ben | title=The Megabus Effect | url=https://www.bloomberg.com/news/articles/2011-04-07/the-megabus-effect | work=] | date=April 7, 2011 | url-access=subscription}}</ref><ref>{{Cite news | url=https://www.latimes.com/travel/la-xpm-2012-jun-17-la-tr-bustrip-20120617-story.html | title=Greyhound Express: new spin on an old-fashioned ride | first=Chris | last=Erskine | work=] | date=June 17, 2012 | url-access=limited}}</ref>

In February 2013, in partnership with ], Greyhound deployed video cameras across its entire fleet to increase safety and driver compliance by combining data and video analytics with real-time driver feedback and coaching.<ref>{{cite news | url=https://www.phocuswire.com/The-Scan-New-TSA-Pre-check-airports-Greyhound-goes-Big-Brother-and-more-travel-tech-news | title=New TSA Pre-check airports, Greyhound goes Big Brother and more travel tech news | last=Prabu | first=Karthick | work=Phocuswire | date=February 22, 2013}}</ref>

As of 2014, Greyhound's 1,229 buses served over 3,800 destinations in North America, traveling 5.5 billion miles (8.8 billion km) on North America's roads.<ref name=100years/>

In 2014, the company introduced a refreshed logo and a new navy blue and dark gray livery for buses. Buses were refurbished to add wireless Internet access, power outlets, and leather seating with increased legroom.<ref name=generation>{{cite news | url=https://www.usatoday.com/story/travel/2014/07/13/greyhound-transformation-100th-anniversary/12364103/ | title=Greyhound remakes itself for a new generation | first=Charisse | last=Jones | work=] | date=July 13, 2014}}</ref><ref>{{Cite news | url=https://money.com/more-millennials-leave-the-driving-to-a-100-year-old-bus-company/ | title=More Millennials Leave the Driving to a 100-Year-Old Bus Company | first=Brad | last=Tuttle | work=] | date=June 10, 2014}}</ref><ref>{{Cite news | url=https://abcnews.go.com/Travel/greyhound-bus-fleet-revamps-100-year-dog-learn/story?id=24719475 | title=Greyhound Bus Fleet Revamps, But Can a 100-Year-Old Dog Learn New Tricks? | first=JOANNA | last=PRISCO | work=] | date=July 28, 2014}}</ref>

Before 2014, Greyhound was criticized for ], often leaving passengers to wait for the next bus departure.<ref>{{cite news | url=https://www.forbes.com/sites/zarastone/2019/03/16/what-to-do-when-greyhound-cancels-your-bus/ |title=What To Do When Greyhound Cancels Your Bus | first=Zara | last=Stone | work=] | date=March 16, 2019 | url-access=limited}}</ref> Shortly after the sale to FirstGroup closed, Greyhound began a program in select markets, where riders could reserve a seat for an additional $5. However, only a limited number of seats could be reserved and the fee would have to be paid at the terminal's ticketing counter, even if the ticket was bought in advance online.<ref>{{cite news | url=https://www.daily-journal.com/life/travel/travel-briefs-greyhound-reserved-seat-upgrade-for-5/article_001bc587-b6d1-596d-81d4-51a9aa053933.html | title=Travel Briefs: Greyhound reserved seat upgrade for $5 | work=] | date=October 16, 2013}}</ref> In 2014, Greyhound rolled out a new ] computer system, enabling the company to more closely manage the number of tickets sold for each departure and dynamically adjust pricing based on sales.<ref>{{cite press release | title=Greyhound Modernizes IT Infrastructure to Provide More Pricing Options for Consumers and Optimize Operations | url=https://www.oklahoman.com/article/feed/770396/greyhound-modernizes-it-infrastructure-to-provide-more-pricing-options-for-consumers-and-optimize-operations | publisher=] | date=December 9, 2014 | access-date=January 14, 2022 | archive-date=January 14, 2022 | archive-url=https://web.archive.org/web/20220114033131/https://www.oklahoman.com/article/feed/770396/greyhound-modernizes-it-infrastructure-to-provide-more-pricing-options-for-consumers-and-optimize-operations | url-status=dead }}</ref> Although the amount of overbooked buses has been sharply reduced with this new system, Greyhound still does not explicitly guarantee a seat to everyone with a ticket (except on Greyhound Express routes).<ref>{{Cite web | last1=Schwieterman | first1=Joseph P. | last2=Antolin | first2=Brian | last3=Scott | first3=Gary | last4=Sellers | first4=Martin | title=Adding on Amenities, Broadening the Base: 2014 Year-in-Review of Intercity Bus Service in the United States | page=3 | publisher=] Chaddick Institute for Metropolitan Development | url=https://las.depaul.edu/centers-and-institutes/chaddick-institute-for-metropolitan-development/research-and-publications/Documents/2014-Year-in-Review-of-Intercity-Bus-Service-in-the-United-States.pdf | date=January 12, 2015}}</ref>

In 2014, Greyhound reported a profit of $73 million on revenues of $990.6 million, and attributed the company's success to a mix of changing urban populations and a focus on more profitable routes with higher demand.<ref>{{cite news | url=https://www.dallasnews.com/business/autos/2014/06/08/greyhound-starting-to-get-its-stride-back/ | title=Greyhound starting to get its stride back |work=] | date=June 7, 2014}}</ref>

In 2013–2015, Greyhound expanded its Greyhound Connect service, which operates shorter routes to take passengers from stops in smaller, rural cities to stations in larger, urban cities.<ref>{{Cite web | url=https://www.northernpublicradio.org/tags/greyhound-connect | title=Greyhound Connect | work=] | date=June 4, 2015}}</ref> Some routes are operated using funds from the "Federal Formula Grant Program for Rural Areas" from the ].<ref>{{cite web |title=Greyhound to add Mo. to Iowa round trip service | url=https://www.metro-magazine.com/10040158/greyhound-to-add-mo-to-iowa-round-trip-service | work=] | date=March 26, 2013}}</ref>

In July 2015, the company announced that it would open terminals in ] and ], Mexico, and begin service between the two cities and Texas, claiming to be the first American bus company to operate an intra-Mexican route.<ref>{{cite news | last=Forgione | first=Mary | title=Greyhound starts bus service in Mexico, with connecting routes to Texas | url=https://www.latimes.com/travel/la-trb-mexico-texas-greyhound-20150715-story.html | work=] | date=July 16, 2015 | url-access=limited}}</ref> In September 2015, Greyhound announced expanded service in Missouri and Kansas shortly after Megabus announced that it would be ending service to several cities and college campuses.<ref>{{cite news | last=Hudnall | first=David | title=Greyhound to expand Kansas City and Columbia services in light of Megabus' departure | url=https://www.thepitchkc.com/greyhound-to-expand-kansas-city-and-columbia-services-in-light-of-megabus-departure/ | work=] | date=September 24, 2015}}</ref>

The company's Lucky Streak brand is for routes to/from cities with casinos. All fares are sold as open-ended round-trips, with passengers allowed to return to their origin at any time.<ref name=LuckyStreak>{{cite web | title=Greyhound Lucky Streak | publisher=Greyhound Lines | url=https://www.greyhound.com/en/promos/lucky-streak }}</ref> On the Atlantic City routes, casinos offer special bonuses (gambling credit, room/dining discounts) to Lucky Streak passengers.<ref name=LuckyStreak/> Lucky Streak routes serve Atlantic City (to/from Baltimore, Brooklyn, New York City, Philadelphia, and Washington, D.C.), Connecticut (] & ]) (to/from Boston, Bridgeport, New Haven, New York City, Providence, and Stamford), and Las Vegas (to/from Anaheim, Barstow, Claremont, Compton, El Monte, Hollywood, Long Beach, Los Angeles, Phoenix, Riverside, San Bernardino, San Diego, Santa Ana, and Victorville).

In February 2020, the company reversed its position regarding unwarranted searches and notified the ] that it no longer would allow unwarranted searches on its buses, in areas of terminals, company offices, or any area where a person needs a ticket for access.<ref>{{Cite news | last=Johnson | first=Gene | url=https://apnews.com/dc560c3581783c746aee1544c8ad1c85 | title=Greyhound to stop allowing immigration checks on buses | work=] | date=February 21, 2020}}</ref><ref>{{Cite news | url=https://www.axios.com/greyhound-bars-immigration-sweeps-6349611b-51e0-4883-9efa-b879d17bb53b.html | title=Greyhound bars immigration sweeps | work=] | date=February 22, 2020}}</ref>

In December 2020, the company sold the customer terminal facility in Los Angeles, as well as facilities in Denver, Colorado, and Ottawa, Canada for a total of $137 million.<ref>{{Cite news | url=https://www.reuters.com/article/us-firstgroup-divestiture/transport-firm-firstgroup-sells-three-greyhound-facilities-for-137-million-idUSKBN2950LV | title=Transport firm FirstGroup sells three Greyhound facilities for $137 million | first=Pushkala | last=Aripaka | work=] | date=December 31, 2020}}</ref><ref>{{Cite news | url=https://www.standard.co.uk/business/transport-logistics/firstgroup-greyhound-b589115.html | title=FirstGroup agrees three property disposals from Greyhound division | first=Joanna | last=Bourke | work=] | date=December 31, 2020}}</ref><ref>{{Cite news | url=https://www.bbc.com/news/uk-scotland-scotland-business-55497587 | title=FirstGroup sells Greyhound bus facilities for £100m | work=] | date=December 31, 2020}}</ref> The facility in Denver was sold for $38 million.<ref>{{Cite news | url=https://www.bizjournals.com/denver/news/2020/12/28/greyhound-station-denver-sold.html | title=Greyhound Station block in downtown Denver sold to joint venture | first=James | last=Rodriguez | work=] | date=December 28, 2020}}</ref><ref>{{Cite news | url=https://www.denverpost.com/2021/01/22/greyhound-denver-sale/ | title=Fresh off $38M sale, Greyhound looks to unload its other big site in Denver | first=THOMAS | last=GOUNLEY | work=] | date=January 22, 2021 | url-access=subscription}}</ref>

In May 2021, ] shut down all of its bus routes in Canada. Greyhound Lines continues to operate four cross-border routes that either start or finish in the U.S. from ], ], and ]:<ref name=shutting>{{Cite news | title=Greyhound Canada shutting down all bus service permanently | url=https://www.cbc.ca/news/business/greyhound-canada-1.6025276 | first=Pete | last=Evans | work=] | date=May 13, 2021}}</ref><ref>{{Cite news | url=https://www.autoweek.com/news/industry-news/a36431207/greyhound-shuts-down-permanently-in-canada/ | title=Greyhound Shuts Down Permanently in Canada | first=JAY | last=RAMEY | work=] | date=May 14, 2021}}</ref> the company also placed 38 buses used by its Canada division up for auction.<ref>{{Cite news | url=https://www.thestar.com/news/gta/2021/11/18/fleet-of-greyhound-buses-up-for-sale-after-company-shut-down-all-canadian-operations-permanently.html | title=Fleet of Greyhound buses up for sale after company shut down all Canadian operations permanently | first=Simran | last=Singh | work=] | date=November 18, 2021}}</ref>

In July 2021, BoltBus suspended operations indefinitely and Greyhound took over all routes.<ref>{{Cite news | title=RIP, BoltBus — the affordable, trendy bus company has discontinued service; Greyhound will take over its routes | url=https://www.seattletimes.com/life/travel/rip-boltbus-the-affordable-trendy-bus-company-has-discontinued-service-and-greyhound-will-take-over-its-routes/ | first=Brendan | last=Kiley | work=] | date=July 1, 2021}}</ref><ref>{{cite web | last=Wilkinson | first=Joseph | title=Discount bus brand BoltBus indefinitely suspended, Greyhound taking over routes | url=https://www.nydailynews.com/news/national/ny-boltbus-finished-greyhound-20210702-zdkmfqbxdbdwtdeihbvw7v74ra-story.html | work=] | date=July 1, 2021}}</ref><ref>{{Cite news | url=https://www.nytimes.com/2021/07/03/business/boltbus-greyhound.html | title=BoltBus, Favorite of Frugal Riders, Suspends Service Indefinitely | first=Alyssa | last=Lukpat | work=] | date=July 3, 2021 | url-access=limited}}</ref>

In July 2021, the bus station in ], was sold to the ] for $9.5 million.<ref>{{Cite news | url=https://www.dispatch.com/story/news/2021/07/21/cota-buy-greyhound-station-redevelopment-transit-center/8038610002/ | title=COTA to buy Downtown Greyhound station for $9.5 million for redevelopment, transit center | first=Mark | last=Ferenchik | work=] | date=July 21, 2021}}</ref><ref>{{Cite news | url=https://www.bizjournals.com/columbus/news/2021/07/21/cota-to-buy-greyhounds-downtown-columbus-terminal.html | title=COTA buying downtown Greyhound terminal, seeks redevelopment with 'character and vibrancy' | first=Carrie | last=Ghose | work=] | date=July 21, 2021}}</ref> In October 2021, the bus station in ] was sold for $2.8 million.<ref>{{Cite news | url=https://www.wdrb.com/in-depth/louisville-apartment-company-buys-downtown-greyhound-station/article_4012258c-4307-11ec-a2cf-7758bd94fe82.html | title=Louisville apartment company buys downtown Greyhound station | first=Marcus | last=Green | work=] | date=November 11, 2021}}</ref> The bus station in ] was sold to a real estate company for $4.25 million, with plans to convert it to parking.<ref>{{Cite news | url=https://www.wcpo.com/news/local-news/i-team/greyhound-bus-terminal-sold-as-company-hunts-for-new-service-location | title=Greyhound bus terminal sold as company hunts for new service location | first=Dan | last=Monk | work=] | date=November 1, 2021}}</ref>

In September 2021, the company agreed to pay $2.2 million to settle a lawsuit over its practice of allowing ] agents to board its buses in ] to conduct warrantless immigration sweeps.<ref>{{Cite news | url=https://www.npr.org/2021/09/27/1040968238/greyhound-warrantless-searches-lawsuit-settlement | title=Greyhound Will Pay $2.2 Million To End A Lawsuit Over Warrantless Immigration Sweeps | agency=] | work=] | date=September 27, 2021}}</ref><ref>{{Cite news | url=https://www.nytimes.com/2021/09/29/us/greyhound-lawsuit-immigration.html | title=Greyhound Agrees to Pay $2.2 Million Over Immigration Sweeps on Buses | first=Michael | last=Levenson | work=] | date=September 29, 2021 | url-access=limited}}</ref> The company had been criticized for allowing government officials to arrest its customers who were illegally in the country.<ref>{{Cite news | url=https://www.consumeraffairs.com/news/some-passengers-learn-too-late-that-greyhound-gives-easy-access-to-law-enforcement-062818.html | title=Some passengers learn too late that Greyhound gives easy access to law enforcement | first=Amy | last=Martyn | work=] | date=June 28, 2018}}</ref>

===2021–present: FlixMobility===
On October 21, 2021, ]-based ] acquired Greyhound for $78 million.<ref>{{Cite news | url=https://www.reuters.com/business/flixbus-owner-hitches-ride-with-greyhound-firstgroup-exits-2021-10-21/ | title=FlixBus owner hitches ride with Greyhound as FirstGroup exits | first=Yadarisa | last=Shabong | work=] | date=October 21, 2021}}</ref>

In 2022, FirstGroup sold almost all its remaining Greyhound properties to Twenty Lake Holdings LLC, a subsidiary of ], for approximately $140 million.<ref>{{Cite press release | url=https://www.nasdaq.com/articles/firstgroup-sells-remaining-legacy-greyhound-property-portfolio-for-around-$140-mln | title=FirstGroup Sells Remaining Legacy Greyhound Property Portfolio For Around $140 Mln | publisher=RTTNews | date=September 20, 2022}}</ref><ref>{{Cite news | url=https://www.marketwatch.com/story/firstgroup-to-sell-most-legacy-greyhound-property-portfolio-for-140-mln-271663659097 | title=FirstGroup to Sell Most Legacy Greyhound Property Portfolio for $140 Mln | first=Anthony O. |last=Goriainoff | work=] | date=September 20, 2022}}</ref> Twenty Lake began closing the properties in 2023, leaving Greyhound passengers without sheltered waiting spaces or amenities at stations.<ref>{{cite news |last=Struett |first=David |date=June 26, 2023 |title=How could potential sale of Greyhound station in downtown Chicago affect bus riders at regional hub? |url=https://chicago.suntimes.com/2023/6/26/23762618/greyhound-bus-station-chicago-terminal-transportation-department |work=] |accessdate=November 24, 2023}}</ref><ref>{{cite news |last=Allard |first=Sam |date=November 18, 2023 |title=Greyhound stations are leaving downtowns after sale to notorious investment firm |url=https://www.axios.com/2023/11/18/greyhound-alden-bus-stations-close |work=] |accessdate=November 24, 2023}}</ref> Bus depot and station closures continued in 2024.<ref>{{cite news |url=https://www.axios.com/local/chicago/2024/09/19/chicago-greyhound-bus-station-moving |title=Future location of Greyhound Chicago station unclear |date=September 19, 2024 |website=Axios |first=Carrie |last=Shepherd |access-date=September 24, 2024}}</ref>

==Notable incidents and collisions==
]]]
Below is a list of major incidents and collisions on Greyhound buses and buses of subsidiaries in the United States.
<!--:''This article is about Greyhound Lines, which is based in the United States. Incidents relating to ] are listed at ]''. Do NOT add Greyhound Canada incidents here!-->
* August 4, 1952: in Greyhound's most deadly collision, two Greyhound buses ] with each other along ] near ]. The fuel tanks of both buses then ruptured, bursting into flames. Of the 56 persons aboard both coaches, 28 were killed, including both drivers.<ref>{{cite news | url=https://www.kwtx.com/content/news/Bus-crash-65-years-ago-between-Waco-and-Temple-was-burning-hell-438421493.html | title=Bus crash 65-years-ago between Waco and Temple was burning hell | first=Paul J. | last=Gately | work=] | date=August 3, 2017}}</ref><ref>{{Cite news | url=https://wacotrib.com/news/local/military-men-who-survived-a-1952-bus-crash-crawled-through-hell-to-save-lives/article_9c5094bb-21e8-5282-9693-8349375f6a5b.html | title=Military men who survived a 1952 bus crash crawled through 'hell' to save lives | first=TERRI JO | last=RYAN | work=] | date=August 17, 2013}}</ref>
* May 13, 1972: near ], between ] and ], a Greyhound Scenicruiser on a scheduled trip from ] to New York City ]. The driver of the bus had begun to pass a car. Fourteen people, including both the bus and truck drivers, died. The ] determined that the cause of the crash was the Greyhound driver's overtaking maneuver and his failure to avoid the truck.<ref>{{cite web | title=Greyhound Bus/Malone Freight Line, Inc. truck collision | url=https://www.ntsb.gov/investigations/AccidentReports/Reports/HAR7305.pdf | publisher=] | date=May 13, 1972}}</ref>
* May 9, 1980: the cargo ship ] collided with the ], near ], causing a part of the roadway to collapse and causing several vehicles, including a Greyhound bus, to fall into ]. All 26 people aboard the bus died, as did nine others.<ref>{{cite news | url=https://www.washingtonpost.com/archive/politics/1980/05/10/greyhound-autos-drop-into-tampa-bay/5caa1bd8-faac-4dca-a839-0852f83e7383/ | title=Greyhound, Autos Drop Into Tampa Bay | first=John | last=Hartwood | newspaper=] | date=May 10, 1980}}</ref>
* December 18, 1990: a Greyhound bus left Salt Lake City for ] and was caught in a driving snowstorm on I-80. Just short of the Wyoming border, the bus was hit by a semi-tractor trailer that had crossed the median heading in the opposite direction. The force of the collision tipped the bus onto its right side and it fell down a steep embankment. The bus slid for 150 feet and came to rest against a fence, about 35 feet below the eastbound lanes of I-80. Seven passengers were killed and more than 40 injured.<ref>{{cite news | title=7 Killed in Collision Of a Greyhound Bus And Trucks in Utah | url=https://www.nytimes.com/1990/12/19/us/7-killed-in-collision-of-a-greyhound-bus-and-trucks-in-utah.html | work=] | agency=] | date=December 19, 1990 | url-access=limited}}</ref>
* June 20, 1998: a Greyhound bus on a scheduled trip from New York City to Pittsburgh ran off a road near ], and hit a truck parked in an emergency parking area. Six passengers and the driver died. The National Transportation Safety Board determined that the probable cause of the collision was the driver's use of a sedating antihistamine and driver fatigue, due to an irregular work-rest schedule.<ref>{{cite web | title=National Transportation Safety Board. 2000. Greyhound Motorcoach Run-off-the-Road Accident, Burnt Cabins, Pennsylvania, June 20, 1998. | url=https://rosap.ntl.bts.gov/view/dot/14207 | publisher=] | date=January 5, 2000}}</ref>
* October 3, 2001: in the ], at approximately 4:15{{nbsp}}a.m. local time, a passenger, Damir Igric, assaulted the driver of his bus, attempting to slit his throat, and causing the bus to crash near ], killing Igric himself and five other passengers and injuring 32 others. Since the incident occurred three weeks after the ], Greyhound temporarily suspended all schedules as soon as the company learned of the incident for fear that it may have been part of a larger coordinated attack. After investigation by the company and the ], it was confirmed that Igric had acted alone and service resumed later that afternoon.<ref>{{cite news | url=https://www.nytimes.com/2001/10/04/us/6-killed-in-greyhound-crash-in-tennessee-after-passenger-slits-driver-s-throat.html | title=6 Killed in Greyhound Crash in Tennessee After Passenger Slits Driver's Throat |first1=Sara | last1=Rimer | first2=Kevin | last2=Sack | work=] | date=October 4, 2001 | url-access=limited}}</ref> After the incident, Greyhound bus stations increased security, though not nearly to the same level as airports or train stations.<ref>{{Cite news | url=https://www.washingtonpost.com/archive/politics/2001/10/04/6-die-in-greyhound-bus-crash-after-attack-on-driver/8f8dd547-5e56-48c9-a599-fcefb956e1f2/ | title=6 Die in Greyhound Bus Crash After Attack on Driver | first1=Peter | last1=Slevin | first2=Sue Anne | last2=Pressley | newspaper=] | date=October 4, 2001}}</ref>
* September 30, 2002: Arturo Martinez Tapia assaulted a Greyhound driver near ], resulting in two passenger deaths after the bus rolled off an embankment and crashed.<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/world/americas/2289445.stm |title=Knife attack on California bus | work=] | date=October 1, 2002}}</ref><ref>{{Cite news | url=https://www.nytimes.com/2002/10/02/us/man-charged-in-attack-on-driver-that-crashed-bus-and-killed-2.html | title=Man Charged in Attack on Driver That Crashed Bus and Killed 2 | first=Dean E. | last=Murphy | work=] | date=October 2, 2002 | url-access=limited}}</ref> Following this attack, an aisle gate and driver's shield were installed on most Greyhound buses to prevent passengers from having direct contact with the driver when the bus is in motion, even if the aisle gate is forced open. The project was funded by a $16 million grant from the ].<ref>{{Cite news | url=https://www.arkansasonline.com/news/2007/jul/10/plastic-half-door-separates-passengers-driver-grey/ | title=Plastic half-door separates passengers from driver on Greyhound | agency=] | work=] | date=July 10, 2007}}</ref>
<!-- Do not add the Killing of Tim McLean to this list. That incident happened on a Greyhound Canada bus, not a Greyhound Lines bus. The incident is listed on that page. -->
* January 23, 2014: Maquel Donyel Morris, who was reportedly hallucinating, screamed "everybody's going to die," attacked the driver, and grabbed the steering wheel of a bus traveling on ] near ], {{convert|50|mi}} west of ]. 24 passengers were injured, including 21 who were airlifted to nearby hospitals. Police credited the driver for keeping the bus upright and preventing it from crossing into oncoming traffic.<ref>{{cite news |last1=TANG |first1=TERRY | last2=DAVENPORT | first2=PAUL | title=Police: 24 hurt after passenger attacks bus driver | url=https://www.ksl.com/article/28463028 | agency=] | work=] | date=January 23, 2014}}</ref>
* January 19, 2016: an overnight bus carrying 20 passengers that had departed from ] the previous night crashed on ] in ], killing two and hospitalizing eight others.<ref>{{cite news | title=GREYHOUND BUS DEPARTS FROM LA, CRASHES IN SAN JOSE; 2 DEAD, 8 HOSPITALIZED | url=https://abc7.com/san-jose-bus-crash-greyhound-highway-101/1165086/ | work=]| date=January 19, 2016}}</ref> The National Transportation Safety Board determined that the probable cause of the crash was the failure of the California Department of Transportation to properly delineate the crash attenuator and the ].<ref>{{cite web | title=National Transportation Safety Board. 2017. Motorcoach Collision With Crash Attenuator in Gore Area, US Highway 101, San Jose, California, January 19, 2016. | url=https://www.ntsb.gov/investigations/AccidentReports/Reports/HAR1701.pdf | publisher=] | date=March 28, 2017}}</ref>
* July 12, 2018: on a bus traveling from Columbus to Cincinnati, Ohio, three Colombian athletes on the Comunidad el Oso Ultimate club claimed they were thrown off one of the buses for speaking Spanish. Greyhound indicated the players had become unruly because they were not dropped off where they wanted to be dropped off, which was a place other than their ticketed destination. The driver left them and all their luggage at a gas station. The players were traveling to the World Flying Disc Federation's World Ultimate Club Championships. They were picked up by the Ohio police soon after and dropped off at their hotel in Cincinnati.<ref>{{cite news | title=Colombian ultimate Frisbee players headed to Cincinnati were kicked off Greyhound for speaking Spanish. Greyhound says otherwise. | url=https://www.cincinnati.com/story/news/2018/07/13/colombian-team-kicked-off-greyhound-bus-their-way-cincinnati/780947002/ | first1=Madeline | last1=Mitchell
| first2=Randy | last2=Tucker | work=] | date=13 July 2018}}</ref>
* August 30, 2018: a Greyhound bus traveling from ] to Los Angeles was involved in a collision with a semi-truck on ] westbound near ]. One of the tires on the eastbound truck blew out and caused the driver to lose control and cross the median, colliding with the bus. Of the 48 onboard, 8 people, including the driver, were killed, and several more sustained injuries.<ref>{{Cite news | url=https://www.washingtonpost.com/transportation/2018/08/31/its-an-pound-projectile-people-dead-after-tractor-trailer-collides-with-greyhound-bus-new-mexico/ | title='It's an 80,000-pound projectile': Death toll upped to 8 in head-on collision between tractor-trailer and Greyhound bus | first=Martine | last=Powers | newspaper=] | date=August 31, 2018 | url-access=subscription}}</ref><ref>{{Cite news | url=https://www.usatoday.com/story/news/2018/08/30/several-dead-scores-injured-after-greyhound-bus-and-truck-collide-new-mexico/1150365002/ | title=8 dead, dozens injured after Greyhound bus and truck collide in New Mexico | first=Michael | last=James | work=] | date=August 31, 2018}}</ref>
* February 3, 2020: one person was killed and five others were injured when a passenger opened fire on a bus heading from ] to ]. At the time of the shooting, the bus was travelling northbound on Interstate 5 near ]. After the shooting, the driver pulled to the side of the highway and convinced the shooter to get off the bus. The driver then continued down the highway to a gas station to get medical assistance for the injured passengers. The suspect, still on the side of the highway, was later arrested without incident.<ref>{{cite news | url=https://www.cnn.com/2020/02/03/us/california-greyhound-bus-shooting/index.html | title=Passengers disarmed gunman in Greyhound bus shooting that left 1 dead, 5 wounded | first=Stella | last=Chan | work=] | date=February 3, 2020}}</ref><ref>{{Cite news | url=https://www.nytimes.com/2020/02/03/us/greyhound-bus-shooting.html | title=1 Dead and 5 Injured After Shooting on Greyhound Bus in California | first=Alan | last=Yuhas | work=] | date=February 3, 2020 | url-access=limited}}</ref>
* February 2, 2022: one person was killed and four others were injured when a fellow passenger opened fire on them as they exited a Los Angeles-bound bus after it stopped at a convenience store in the city of ]. Passengers reported that, earlier in the trip, the suspect exhibited paranoid behavior and showed the firearm he had in a bag on the bus. After the shooting, the suspect dropped the gun and ran into a Walmart, where he was found naked and arrested after getting into a fight.<ref>{{Cite web|date=February 3, 2022|title=Naked man arrested after allegedly opening fire on bus|url=https://apnews.com/article/greyhound-bus-shooting-75ab89ed8c5522b4ef3ca2385455de68|access-date=2022-02-05|website=The Associated Press|language=en}}</ref><ref>{{Cite web|last1=Lenthang|first1=Marlene|last2=Chirbas|first2=Kurt|date=February 3, 2022|title=One dead, four wounded in Greyhound bus shooting in California|url=https://www.nbcnews.com/news/us-news/one-dead-four-wounded-greyhound-bus-shooting-california-rcna14697|access-date=2022-02-05|website=NBC News|language=en}}</ref>
* July 12, 2023: shortly before 2{{nbsp}}a.m., a westbound Greyhound bus, traveling from Indianapolis to St. Louis, struck three semi tractor trailers parked along the I-70 Silver Lake rest area exit ramp near Highland, Illinois.<ref>{{Cite web |date=July 12, 2023 |title=3 killed, 14 seriously injured in Greyhound bus crash near Highland, Illinois |url=https://www.ksdk.com/article/traffic/overnight-crash-70-near-highland-illinois/63-05da87ba-f92d-4708-a1dc-4e86ee495c01 |access-date=2023-07-14 |website=ksdk.com |language=en-US}}</ref> Three people were killed and 14 were seriously injured; four injured passengers were taken by helicopter to hospitals, the rest by ambulance.<ref>{{Cite web |title=3 dead, 14 seriously injured after Greyhound bus crash in Illinois; victims identified |url=https://www.desmoinesregister.com/story/news/nation/2023/07/12/greyhound-bus-crash-i-70-highland-illinois/70404872007/ |access-date=2023-07-14 |website=The Des Moines Register |language=en-US}}</ref> Although Illinois law prohibits trucks from parking along exit ramps, industry observers say there has been a nationwide shortage of overnight parking places.<ref>{{Cite web |date=2023-07-13 |title=3 killed in Greyhound bus crash identified; NTSB begins investigation |url=https://www.msn.com/en-us/news/us/3-dead-14-injured-in-greyhound-bus-crash-along-i-70-near-highland-illinois/ar-AA1dNcdl |access-date=2023-07-14 |website=www.msn.com}}</ref><ref>{{Cite web |date=2023-07-12 |title=Madison County bus crash involved semis sitting on exit ramp. Why do truckers park there? |url=https://news.yahoo.com/madison-county-bus-crash-involved-231201469.html |access-date=2023-07-14 |website=Yahoo News |language=en-US}}</ref><!-- unclear why bus was taking the exit, especially at seemingly high speed --> The ] expects the investigation to take between one and two years.<ref>{{Cite web |date=2023-07-13 |title=Greyhound camera footage will be part of safety board's investigation of I-70 crash |url=https://www.aol.com/news/greyhound-camera-footage-part-safety-230233948.html |access-date=2023-07-14 |website=www.aol.com |language=en-US}}</ref>

==In popular culture==
{{In popular culture|section|date=February 2024}}

===Songs===
* The song "Love on a Greyhound Bus" appeared in the 1946 MGM film ''No Leave, No Love'', with lyrics by ] and ] and music by ]<ref>{{Cite web | url=https://www.discogs.com/release/9274074-The-Dinning-Sisters-Love-On-A-Greyhound-Bus-The-Iggidy-Song | title=The Dinning Sisters – Love On A Greyhound Bus / The Iggidy Song | work=]| date=May 1946 }}</ref>
* The 1956 song "]" by ] has a verse were the bus driver refers to himself, the bus, or route as an old grey dog that gets paid to run
* The 1989 song "Clay Pigeons" by ] speaks of going down to the Greyhound station and riding for a couple days next to a lady with two or three kids<ref>{{Cite web |title=Song: Clay Pigeons written by Blaze Foley {{!}} SecondHandSongs |url=https://secondhandsongs.com/work/123697/all |access-date=2023-11-29 |website=secondhandsongs.com}}</ref>
* The ]/] 1963 song "]" (remade most famously by ] and later ]) mentions "I'll catch a Greyhound bus for home".<ref>{{Cite web | url=https://genius.com/Sweet-on-broadway-lyrics | title=On Broadway | work=]}}</ref>
* ] rides a Greyhound bus from ], to ], in his 1964 song "]".<ref>{{Cite news | url=https://www.independent.co.uk/arts-entertainment/music/features/story-of-the-song-promised-land-chuck-berry-1964-89641.html | title=Story Of The Song: Promised Land, Chuck Berry (1964) | first=Robert | last=Webb | work=] | date=October 3, 2003 | url-access=registration}}</ref><ref>{{Cite web | url=https://genius.com/Chuck-berry-promised-land-lyrics | title=Promised Land | work=]}}</ref>
* ] referred to Greyhound Lines in their 1968 song "]".<ref name=screen>{{cite news | url=https://www.theguardian.com/uk/2009/aug/19/greyhound-buses-song-screen | title=Greyhound buses: in song and on screen |work=] | date=August 19, 2009}}</ref>
* ] mention Greyhound in their 1969 song, "]".<ref>{{Cite web | url=https://www.songfacts.com/lyrics/creedence-clearwater-revival/lodi | title=Lodi by Creedence Clearwater Revival | work=]}}</ref>
* Country singer ] sang about a romantic breakup in his 1970 song "]."<ref>{{Cite web | url=https://genius.com/Roy-clark-thank-god-and-greyhound-lyrics | title=Thank God and Greyhound | work=]}}</ref>
* Folk singer-songwriter ] song about taking the Greyhound in his 1972 song "]".<ref>{{Cite web | url=https://genius.com/Harry-chapin-greyhound-lyrics | title=Greyhound | work=]}}</ref>
* ] referenced Greyhound Lines in their 1973 song "]".<ref>{{Cite web | url=https://www.songfacts.com/facts/the-allman-brothers-band/ramblin-man | title=Ramblin' Man by The Allman Brothers Band | work=]}}</ref>
* Country singer ]'s 1973 song "]" begins with the lyrics: "On a Greyhound bus/Lord I'm traveling this morning/I'm going to Shreveport and on down to New Orleans/Been driving these highways/Been doing things my way/It's been making me lonesome on'ry and mean".<ref>{{Cite web | url=https://genius.com/Waylon-jennings-lonesome-onry-and-mean-lyrics | title=Lonesome On'ry and Mean | work=]}}</ref>
* The ] 1975 song "]" contains the lyrics: "You didn't know what Rock 'n' Roll was / Until you met a drummer on a Greyhound bus".<ref>{{Cite web | url=https://genius.com/Ian-hunter-once-bitten-twice-shy-lyrics | title=Once Bitten Twice Shy | work=]}}</ref>
* The 1976 song "]" by ] states that Georgie leaves home for Manhattan on a Greyhound bus.<ref>{{Cite news | url=https://www.theguardian.com/culture/gallery/2014/may/09/readers-suggest-10-best-greyhound-bus-moments | title=Readers suggest the 10 best ... Greyhound bus moments | work=] | date=May 9, 2014}}</ref>
* In 1976, country singer ] released the song "An Old Greyhound" about his tour bus, a retired GMC ].<ref>{{Cite web | url=https://www.shazam.com/track/5423403/an-old-greyhound | title=An Old Greyhound | work=]}}</ref>
* ]'s "]" from the '']'' album, released on May 19, 1976, refers to taking "a Greyhound on the Hudson River Line".<ref name=screen/>
* ] mentions riding a Greyhound bus at the beginning of "Wild Flowers In A Mason Jar (the Farm)", a song from the 1981 album ].<ref>{{Cite web | url=https://genius.com/John-denver-wild-flowers-in-a-mason-jar-lyrics | title=Wild Flowers In A Mason Jar | work=]}}</ref>
* In his song "]", blues singer and guitarist ] expresses a wish that his body be buried beside a road so that his "old evil spirit" can "catch a Greyhound bus and ride".<ref>{{Cite web | url=https://genius.com/Robert-johnson-me-and-the-devil-blues-take-1-lyrics | title=Me and the Devil Blues (Take 1) | work=]}}</ref>
* On indie rock band ]' album ''So We Go'', the last song is called "Greyhound Bus".<ref>{{Cite web | url=https://www.shazam.com/track/84863186/greyhound-bus | title=Greyhound Bus | work=]}}</ref>
* American rock band ] references the narrator being "headed for the greyhound" in "See America Right" off of the album '']''.{{citation needed|date=November 2021}}
* ]'s song "Pirate Flag" describes the singer's escape from a small mountain town by taking a Greyhound bus to (what is implied to be) ].<ref>{{Cite web | url=https://www.songfacts.com/lyrics/kenny-chesney/pirate-flag | title=Pirate Flag by Kenny Chesney | work=]}}</ref>
* ]–based rapper ] recites Greyhound's advertising slogan in his 1995 hit single "]" ("Cause if you don't want me around, see I go simple, I go easy, I go Greyhound").<ref>{{Cite web | url=https://www.songfacts.com/lyrics/skee-lo/i-wish | title=I Wish by Skee-Lo | work=]}}</ref>
* The ]' 1999 song "Leaving Normal" contains the lyric: "Funny how the smell of a Greyhound bus now smells like a fresh start to me, and how the sound of the ] on the ] is now the sound of breaking free".<ref>{{Cite web | url=https://genius.com/Cowboy-junkies-leaving-normal-lyrics | title=Leaving Normal | work=]}}</ref>
* ]'s 2000 hit "Leaving Town" mentions Greyhound ("Take a drag and wait for the Greyhound, the world is your playground").<ref>{{Cite web | url=https://genius.com/Dexter-freebish-leaving-town-acoustic-lyrics | title=Leaving Town (acoustic) | work=]}}</ref>
* On ]' ], there is a track titled "Greyhound Bus".<ref>{{Cite web |title=Greyhound Bus | website=] | date=January 25, 2017 |url=https://www.youtube.com/watch?v=er7dWdSA3UA |language=en |access-date=2022-11-05}}</ref>
* Country star ]' 2003 song "]" describes a pregnant woman who escapes the confines of a small town and gives birth in a Greyhound bus.<ref>{{Cite web | url=https://genius.com/Sara-evans-backseat-of-a-greyhound-bus-lyrics | title=Backseat Of A Greyhound Bus | work=]}}</ref>
* Country star ]'s 1996 song "]" describes a couple spontaneously traveling to somewhere better, mentioning Greyhound during its bridge: "We're gonna get outta here if we gotta ride a Greyhound bus. Boy, we're bound to outrun the bad luck that's tailin' us".<ref>{{Cite web | url=https://www.lyrics.com/lyric/1385739/Jo+Dee+Messina/Heads+Carolina%2C+Tails+California | title=Heads Carolina, Tails California | work=lyrics.com}}</ref>
* ]'s 2003 song "]" contains the lyric: "Greyhound bus to chocolate town".<ref>{{Cite web |title=Ween – Chocolate Town | url=https://genius.com/Ween-chocolate-town-lyrics | work=]}}</ref>
* ]'s 2005 song "]" contains the lyric: "Cause in my head there's a Greyhound station...".<ref>{{Cite web | url=https://www.songfacts.com/lyrics/death-cab-for-cutie/soul-meets-body | title=Soul Meets Body by Death Cab for Cutie | work=]}}</ref>
* ]'s song "My Rollercoaster", from her 2006 album, ], contains the lyric: "And before I had a minivan I rode the Greyhound bus/ My mom would say, "I hope some day you get paid for being Kimya Dawson".<ref>{{Citation |title=Kimya Dawson – My Rollercoaster |url=https://genius.com/Kimya-dawson-my-rollercoaster-lyrics |access-date=2022-11-06}}</ref>
* ]'s posthumously published 2011 song "]" contains the lyric: "West bound Greyhound".<ref>{{cite AV media | url=https://www.youtube.com/watch?v=zjGtTUfPcI4 |archive-url=https://ghostarchive.org/varchive/youtube/20211212/zjGtTUfPcI4| archive-date=2021-12-12 | url-status=live | title=Michael Jackson - Hollywood Tonight (Official Video) | via=]}}{{cbignore}}</ref>
* From the soundtrack of ] (2016); the song ] contains the lyric: "I left him at a Greyhound station west of Santa Fé".<ref>{{Cite web | url=https://genius.com/La-la-land-cast-another-day-of-sun-lyrics | title=Another Day of Sun | work=]}}</ref>
* ]'s 2018 song "Greyhound" is named after Greyhound Lines.<ref>{{cite AV media | url=https://www.youtube.com/watch?v=hOfOFGaQt38 | archive-url=https://ghostarchive.org/varchive/youtube/20211212/hOfOFGaQt38| archive-date=2021-12-12 | url-status=live | title=Calpurnia - Greyhound (Official Video) | via=]}}{{cbignore}}</ref>
* ]'s 1973 song "Blues for Baby and Me" contains the lyric: "There's a Greyhound outside in the lane; it's waiting for us".<ref>{{Cite web | url=https://genius.com/Elton-john-blues-for-my-baby-and-me-lyrics | title=Blues for My Baby and Me | work=]}}</ref>
* ]'s 2016 album '']'' contains a song titled ''Greyhounds''. In it, ] and ] each rap a verse where they recount a tale about somebody attempting to discover their way throughout everyday life and taking a greyhound bus to discover it.<ref>{{Cite web | url=https://genius.com/De-la-soul-greyhounds-lyrics | title=Greyhounds | work=]}}</ref>
* ] mentions the Greyhound line in the first verse of its controversial 1988 song "]".
* ]'s song "Sunset" contains the lyric: "Greyhound station, we paid in cash" <ref>{{Cite web | url=https://genius.com/The-midnight-sunset-lyrics | title=Sunset | work=]}}</ref>

===Other===
* The ] video game '']'', released in 1995 in North America, features a bus resembling a Greyhound bus that is used to travel between destinations.<ref>{{cite web | title=EarthBound for Wii U | url=https://www.nintendo.com/games/detail/earthbound-wii-u/ |publisher=Nintendo of America | date=July 18, 2013}}</ref>
* The ] '']'', like the short story "The Ugliest Pilgrim" on which it is based, follows the title character on a Greyhound Bus trip from ], to ], and back.<ref>{{Cite web | url=https://blogs.lib.unc.edu/shc/2014/03/06/doris-betts-a-greyhound-bus-and-an-academy-award/ | title=Doris Betts, a Greyhound Bus, and an Academy Award | first=Helen | last=Thomas | publisher=] | date=March 6, 2014}}</ref>
* In the ] novels by ], ] is a regular Greyhound passenger.<ref>{{Cite book | url=https://books.google.com/books?id=8SNTDwAAQBAJ&pg=PT8 | title=Jack Reacher Reading Order: The Complete Lee Child's Reading List Of Jack Reacher Series | date=March 23, 2018| isbn=9788827594018 | last1=Library | first1=Mobile | publisher=Mobile Library }}</ref>


==See also== ==See also==
{{Portal|United States|Transportation|Companies|Buses}}
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*] - Defunct low-cost airline in Canada * ]
*] * ]
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* ]

; Museums and preserved stations
* ] (])
* ] (])
* ] (private office)
* ] (incorporated into building built on site)

==References==
{{Reflist}}

==Further reading==
* {{cite book | url=https://books.google.com/books?id=Z61eAAAAIAAJ | last=Schisgall | first=Oscar | year=1985 | title=The Greyhound Story: From Hibbing to everywhere | location=Chicago | publisher=J.G. Ferguson Publishing Company (])| isbn=9780385196901 }}{{ISBN|0-385-19690-3}}


==External links== ==External links==
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Latest revision as of 08:40, 23 December 2024

North American intercity bus service This article is about the US bus line. For Greyhound bus lines in other countries, see Greyhound (disambiguation).

Greyhound Lines, Inc.
A Prevost X3-45 operated by Greyhound in New York City, August 2009
ParentFlixBus
Founded1914; 110 years ago (1914) by Carl Wickman in Hibbing, Minnesota, U.S
Headquarters350 North Saint Paul Street
Dallas, Texas, U.S.
Service areaUnited States, Mexico
Service typeIntercity bus service
Routes123 routes (includes Greyhound Express routes)
Stations230 (company operated)
Fleet1,700 motorcoaches mostly Motor Coach Industries 102DL3, G4500, D4505, and Prevost Car X3-45
Fuel typeDiesel
Chief executiveDavid Leach (President and CEO)
Websitegreyhound.com

Greyhound Lines, Inc. (Greyhound) operates the largest intercity bus service in North America. Services include Greyhound Mexico, charter bus services, and Amtrak Thruway services. Greyhound operates 1,700 coaches produced mainly by Motor Coach Industries and Prevost serving 230 stations and 1,700 destinations. The company's first route began in Hibbing, Minnesota, in 1914 and the company adopted the Greyhound name in 1929. The company is owned by Flix North America, Inc., an affiliate of FlixBus, and is based in downtown Dallas.

A modern Greyhound bus terminal at Washington Union Station

History

1914–1930: early years

An Eastern Greyhound Lines coach depicted at a stop in Conneaut, Ohio, c. 1930
Cast iron model "Northland Transportation Co." passenger bus, c. 1930

In 1914, Eric Wickman, a 27-year-old Swedish immigrant, was laid off from his job as a drill operator at a mine in Alice, Minnesota. He became a Hupmobile salesman in Hibbing, Minnesota, and, when he could not sell the first seven-passenger Hupmobile that he received, he began using it along with fellow Swedish immigrant Andy "Bus Andy" Anderson and C. A. A. "Arvid" Heed to transport iron ore miners two miles from Hibbing to Alice for 15 cents per ride. Wickman made $2.25 on his first run.

Wickman almost gave up after the first winter due to the harsh driving conditions in Minnesota. However, he agreed to continue on by reducing his driving duties. In 1915, he added a 15-mile route to Nashwauk, Minnesota. In December 1915, Wickman merged his company with that of 19-year-old Ralph Bogan, who was running a similar transportation service from Hibbing to Duluth, Minnesota, to form the Mesaba Transportation Company. By 1918, the company had 18 vehicles and annual income of $40,000.

In 1922, Wickman and Heed sold their interests in the company to Bogan and Anderson. Wickman and Heed then moved to Duluth and acquired White Bus Lines. In 1924, Wickman formed Northland, which acquired the Superior-White Company; its founder, Orville S. Caesar, who had strong business acumen, mechanical skills, and ambition, eventually became president of the company. In 1925, the company completed the $2.5 million acquisition of eight independent bus lines in Minnesota. In 1928, Anderson and Bogan disbanded and sold most of the routes of the Mesaba Transportation Company to Northland.

The company continued to expand and, in 1928, it had income of $6 million and was offering trips all over the United States. In 1929, the company acquired the Yelloway-Pioneer System, which in 1928 made the first transcontinental bus trip, and The Pickwick Corporation.

In 1929, the company acquired additional interests in Gray Line Worldwide and part of the Colonial Motor Coach Company to form Eastern Greyhound Lines. It also acquired an interest in Northland Transportation Company and renamed it Northland Greyhound Lines.

1930–1945

A preserved Streamline Moderne 1939 Greyhound depot in Columbia, South Carolina (1986 photo)
Front view of a Greyhound Lines Super Coach in Maryland (1938 photo) (side view)

By 1930, more than 100 bus lines had been consolidated into the parent company, then called Motor Transit Corporation. Recognizing the need for a more memorable name, the partners of the Motor Transit Corporation changed its name to The Greyhound Corporation after the Greyhound name used by earlier bus lines. According to company lore, that name came from a driver, Ed Stone, who was reminded of a greyhound when he saw a passing bus in a reflection.

Also in 1930, the company moved from Duluth, Minnesota to Chicago, Illinois.

The business suffered during the Great Depression, and by 1931 was over $1 million in debt. As the 1930s progressed and the economy improved, Greyhound began to prosper again.

In 1934, intercity bus lines, of which Greyhound was the largest carried approximately 400 million passengers — nearly as many passengers as the Class I railroads. The film It Happened One Night (1934) — about an heiress (Claudette Colbert) traveling by Greyhound bus with a reporter (Clark Gable) — has been credited by the company for spurring bus travel nationwide.

In 1935, national intercity bus ridership climbed 50% to 651,999,000 passengers, surpassing the volume of passengers carried by the Class I railroads for the first time. In 1935, Wickman reported record profits of $8 million. In 1936, already the largest bus carrier in the United States, Greyhound began taking delivery of 306 new buses.

In 1941, the company acquired Greyhound Canada.

Between 1937 and 1945, Greyhound built many new stations and acquired new buses in the period in the late Art Deco style known as Streamline Moderne. For terminals, Greyhound retained architects including William Strudwick Arrasmith and George D. Brown. Notable examples of Streamline Moderne stations include the Blytheville Greyhound Bus Station, Cleveland, Ohio Greyhound Bus Station, Columbia, South Carolina Greyhound Bus Station, and the Old Washington, D.C. Greyhound Bus Station.

Greyhound worked with the Yellow Coach Manufacturing Company for its streamlined Series 700 buses, first for Series 719 prototypes in 1934, and from 1937 as the exclusive customer for Yellow's Series 743 bus (which Greyhound named the "Super Coach"). Greyhound bought a total of 1,256 buses between 1937 and 1939.

By the beginning of World War II, the company had 4,750 stations and nearly 10,000 employees.

1945–1983: expansion, desegregation, and diversification

A Greyhound GMC PD-3751 Silversides in the 1950s livery

Wickman retired as president of the Greyhound Corporation in 1946 and was replaced by his long-time partner Orville S. Caesar. Wickman died at the age of 66 in 1954.

1954 GM Scenicruiser, designed by Roland E. Gegoux and manufactured exclusively for Greyhound

Greyhound commissioned industrial designer Raymond Loewy and General Motors to design several distinctive buses from the 1930s through the 1950s. Loewy's first was the Yellow Coach PDG-4101, the Greyhound Silversides produced in 1940-1941. Production was suspended during World War II. When the "Silversides" buses resumed production in 1947, it was renamed GM PD 3751. PD 3751 production continued through 1948. In 1954, the first of Greyhound's distinctive hump-backed buses was introduced. In 1944, Loewy had produced drawings for the GM GX-1, a full double-decker parlor bus with the first prototype built in 1953. The PD-4501 Scenicruiser was designed by Roland E. Gegoux and built by General Motors as model PD-4501. The front of the bus was markedly lower than its rear section.

After World War II, and the building of the Interstate Highway System beginning in 1956, automobile travel became a preferred mode of travel in the United States. This, combined with the increasing affordability of air travel, led to a decline in business for Greyhound and other intercity bus carriers.

In October 1953, Greyhound acquired the Tennessee Coach Company's entire operation, and the negotiations for the Blue Ridge Lines, and its affiliate White Star Lines, that operated between Cleveland and the Mid Atlantic Seaboard.

In 1955, the Interstate Commerce Commission ruled in the case of Keys v. Carolina Coach Co. that U.S. interstate bus operations, such as Greyhound's, could not be segregated by race. In 1960, in the case of Boynton v. Virginia, the U.S. Supreme Court found that an African American had been wrongfully convicted for trespassing in a "whites only" terminal area. In May 1961, Civil Rights Movement activists organized interracial Freedom Rides as proof of the desegregation rulings. On May 14, a mob attacked a pair of buses (a Greyhound and a Trailways) traveling from Washington, D.C., to New Orleans, Louisiana, and slashed the Greyhound bus's tires. Several miles outside of Anniston, Alabama, the mob forced the Greyhound bus to stop, broke its windows, and firebombed it. The mob held the bus' doors shut, intending to burn the riders to death. Sources disagree, but either an exploding fuel tank or an undercover state investigator brandishing a revolver caused the mob to retreat. When the riders escaped the bus, the mob beat them, while warning shots fired into the air by highway patrolmen prevented them from being lynched. Additional Freedom Riders were beaten by a mob at the Greyhound Station in Montgomery Alabama.

A GMC PD-4106, ready for boarding in Salem, Oregon, for a trip north to Seattle on the then-new Interstate 5, in the fall of 1965

The Civil Rights Act of 1964's Title II and Title III broadened protections beyond federally regulated carriers such as Greyhound, to include non-discrimination in hotels, restaurants, and other public accommodations, as well as state and local government buildings.

Later in the 1960s, Greyhound leadership ridership declined and Greyhound used the profitable bus operations to invest in other industries.

In 1966, Gerald H. Trautman became president and CEO of the company.

In 1970, the company acquired Armour and Company meat-packing company, which owned the Dial deodorant soap brand, for $400 million.

In 1971, Greyhound moved its headquarters to Phoenix, Arizona.

The company also acquired Traveller's Express money orders, MCI and TMC bus manufacturing companies, and airliner leasing.

In the late 1970s, Greyhound began hiring African American and female drivers for the first time.

Greyhound bus ticket from August 1975

In 1972, Greyhound introduced the unlimited mileage Ameripass. The pass was initially marketed as offering "99 days for $99" or, transportation to anywhere at any time for a dollar a day. For decades, it was a popular choice for people traveling across the U.S. on a budget. Over time, Greyhound raised the price of the pass, shortened its validity period and rebranded it as the Discovery Pass, until it was discontinued in 2012.

Greyhound acquired Premier Cruise Line in 1984. Between 1985 and 1993, Premier operated as the "Official Cruise Line of Walt Disney World" with onboard Disney characters.

1983–2001: consolidation, strikes, and bankruptcies

1983 Greyhound drivers' strike

In 1983, Greyhound operated a fleet of 3,800 buses and carried about 60% of the intercity bus-travel market in the United States.

Starting November 2, 1983, Greyhound suffered a major and bitter drivers' strike action. A fatality occurred in Zanesville, Ohio, when a replacement driver ran over a striking worker at a picket line. A new contract was ratified on December 19, 1983 and drivers returned to work the next day.

1986–1990: spin-off, merger, and first bankruptcy

In early 1987, the bus line was acquired by an investor group led by Fred Currey, a former executive of rival Continental Trailways, who became CEO of Greyhound and relocated its headquarters to Dallas, Texas.

In February 1987, Greyhound Lines' new ownership and the Amalgamated Transit Union (ATU) agreed on a new, 3-year contract.

In June 1987, Greyhound Lines acquired Trailways, Inc. (formerly Continental Trailways), the largest member of the rival Trailways Transportation System, effectively consolidating into a national bus service. Greyhound was required by the Interstate Commerce Commission to maintain coordinated schedules with other scheduled service operators in the U.S.

Between 1987 and 1990, Greyhound Lines' former parent continued to be called The Greyhound Corporation, confusing passengers and investors alike. The Greyhound Corporation retained Premier Cruise Lines and ten non-bus subsidiaries using the Greyhound name, such as Greyhound Leisure Services, Inc. (an operator of airport and cruise ship duty-free shops), and Greyhound Exhibits. In March 1990, The Greyhound Corporation changed its name to Greyhound Dial Corporation. Because Greyhound Dial's switchboard continued to get questions from misdirected bus passengers, it changed its name to The Dial Corporation in March 1991, to eliminate any association with bus travel.

1990: Greyhound drivers' strike

In early 1990, the drivers' contract from 1987 expired at the end of its three-year term. In March, the ATU began a strike action against Greyhound. The 1990 drivers' strike was similar in its bitterness to the strike of 1983, with violence against both strikers and their replacement workers. One striker in California was killed by a Greyhound bus driven by a strikebreaker, and a shot was fired at a Greyhound bus. While Greyhound CEO Fred Currey argued that "no American worth his salt negotiates with terrorists," ATU leader Edward M. Strait responded that management's failure to negotiate amounted to "putting the negotiations back into the hands of terrorists." During the strike by its 6,300 drivers, Greyhound idled much of its fleet of 3,949 buses and cancelled 80% of its routes. At the same time, Greyhound was having to contend with the rise of low-cost airlines such as Southwest Airlines, which further reduced the market for long-distance inter-city bus transportation. Without the financial strength provided in the past by a parent company, the strike's lower revenues and higher costs for security and labor-law penalties caused Greyhound to file for bankruptcy in June 1990. The strike was not settled until May 1993, 38 months later, under terms favorable to Greyhound. While the National Labor Relations Board (NLRB) had awarded damages for unfair labor practices to the strikers, this liability was discharged during bankruptcy reorganization. Greyhound agreed to pay $22 million in back wages to union drivers, recall 550 of the remaining strikers, reinstate most of the 200 strikers who were fired for alleged misconduct, and increase hourly pay for drivers to $16.55 from $13.83 by March 1998.

Early 1990s: bankruptcy and antitrust cases

In August 1991, Greyhound emerged from bankruptcy by which time it had shrunk its overall workforce to 7,900 employees from 12,000 pre-bankruptcy, and trimmed its fleet to 2,750 buses and 3,600 drivers.

In August 1992, Greyhound canceled its bus terminal license (BTL) agreements with other carriers at 200 terminals, and imposed the requirement that Greyhound be the sole-seller of the tenant's bus tickets within a 25-mile radius of such a Greyhound terminal. In 1995, the United States Department of Justice Antitrust Division brought suit to stop this practice, alleging that it was an illegal restraint of trade, bad for consumers, and reduced competition. In February 1996, the DOJ won its case, and Greyhound agreed to permit its tenants to sell tickets nearby and permit its tenants to honor interline tickets with competitors.

Greyhound's total revenues in 1994 were $616 million. At that time, the company was offering $10 fares due to competition.

In September 1998, Greyhound promised to make accommodations for disabled passengers, including equipping most buses with wheelchair lifts.

2001: Trailways-Laidlaw mergers and bankruptcy

Greyhound MCI MC-12 Americruiser number 2119 in Fremont, Indiana headed for Cleveland, Ohio, in August 2003

In the late 1990s, Greyhound Lines acquired two more members of the National Trailways Bus System. The company purchased Carolina Trailways in 1997, followed by the intercity operations of Southeastern Trailways in 1998. Following the acquisitions, most of the remaining members of the Trailways System began interlining cooperatively with Greyhound, discontinued their scheduled route services, diversified into charters and tours, or went out of business altogether.

On September 3, 1997, Burlington, Ontario–based transportation conglomerate Laidlaw announced it would buy Greyhound Canada, Greyhound's Canadian operations, for US$72 million.

In October 1998, Laidlaw announced it would acquire the U.S. operations of Greyhound Lines, Inc., including Carolina Trailways and other Greyhound affiliates, for about $470 million. The acquisition was completed in March 1999.

In June 2001, after incurring heavy losses through its investments in Greyhound Lines and other parts of its diversified business, Laidlaw filed for bankruptcy protection in both the U.S. and Canada.

2002–2007: Laidlaw ownership

A Greyhound MCI G4500 in the early 2000s livery in Atlantic City, New Jersey

Naperville, Illinois–based Laidlaw International, Inc. listed its common shares on the New York Stock Exchange on February 10, 2003 and emerged from re-organization on June 23, 2003 as the successor to Laidlaw Inc.

By 2003, Greyhound faced significant competition in the northeast from Chinatown bus lines. More than 250 buses, operated by competitors such as Fung Wah Bus Transportation and Lucky Star Bus were competing fiercely from curbsides in the Chinatowns of New York City, Boston, Philadelphia, and Washington, D.C. When operating on inter-city routes, the Chinatown buses offered prices about 50% less than Greyhound's. Between 1997 and 2007, Chinatown buses took 60% of Greyhound's market share in the northeast United States.

In 2003, Greyhound expanded its QuickLink service, Greyhound's brand of commuter bus service that runs frequently during the peak weekday commuting hours. Routes were operated from Sacramento, California to the San Francisco Bay Area and Macon, Georgia to Atlanta.

In 2004, Greyhound dropped low-demand rural stops and started concentrating on dense, inter-metropolitan routes. It cut nearly 37% of its network. In some rural areas, particularly in the Plains states, parts of the upper Midwest (such as Wisconsin), and the Pacific Northwest, local operators took over the old stops, often with government subsidies.

2007–2021: FirstGroup ownership

Inside a Greyhound bus station in Nashville, Tennessee, on the morning of May 24, 2010
Greyhound buses at the Portland, Oregon, station
Inside the Greyhound station in St. Louis, Missouri, on the afternoon of May 26, 2010. A bus in the background on its way to pick up passengers at another gate at this station is bound for Los Angeles, California.
Interior of a 2009 Prevost X3-45 with leather seats

On February 7, 2007, British transport group FirstGroup announced the acquisition of Laidlaw International for $3.6 billion, which closed on October 1, 2007.

Almost immediately after acquiring the carrier, FirstGroup sought to improve Greyhound's image by refurbishing many terminals, expanding the fleet with new buses, refurbishing old buses, and retraining customer service staff. Greyhound also started a new advertising campaign with Butler, Shine, Stern & Partners aimed at attracting 18- to 24-year-olds and Hispanics.

Although FirstGroup's interest was primarily the school and transit bus operations of Laidlaw, FirstGroup retained the Greyhound operations and in 2009 exported the brand back to the United Kingdom as Greyhound UK (unrelated to bus operator Greyhound Motors which operated from 1921 to 1972).

In 2008, Greyhound's three regional bus operations (Carolina Trailways, based in Raleigh, N.C., Vermont Transit Lines of Burlington, Vermont, and Texas, New Mexico & Oklahoma Coaches of Lubbock, Texas ) were consolidated into Greyhound Lines.

On March 27, 2008, Greyhound launched service under the BoltBus brand. The first buses started running between Boston, New York City, and Washington, D.C. In the Northeastern U.S., BoltBus was originally operated in partnership with Peter Pan Bus Lines, but this arrangement ended on September 27, 2017, with Greyhound continuing the brand alone. BoltBus expanded to the West Coast in May 2012 with a route in the Pacific Northwest between Vancouver, BC, Seattle, and Portland. Service was expanded again in October 2013 with a route between the two largest metropolitan areas in California, Los Angeles and the San Francisco Bay Area (San Jose and Oakland). A stop in San Francisco was added in December 2013 along with a route between Los Angeles and Las Vegas.

Beginning in 2009, all buses purchased have three-point seat belts installed.

In 2010, in response to competition from Megabus and Chinatown bus lines, the company launched "Greyhound Express", featuring newer buses and fewer stops.

In February 2013, in partnership with DriveCam, Greyhound deployed video cameras across its entire fleet to increase safety and driver compliance by combining data and video analytics with real-time driver feedback and coaching.

As of 2014, Greyhound's 1,229 buses served over 3,800 destinations in North America, traveling 5.5 billion miles (8.8 billion km) on North America's roads.

In 2014, the company introduced a refreshed logo and a new navy blue and dark gray livery for buses. Buses were refurbished to add wireless Internet access, power outlets, and leather seating with increased legroom.

Before 2014, Greyhound was criticized for overbooking, often leaving passengers to wait for the next bus departure. Shortly after the sale to FirstGroup closed, Greyhound began a program in select markets, where riders could reserve a seat for an additional $5. However, only a limited number of seats could be reserved and the fee would have to be paid at the terminal's ticketing counter, even if the ticket was bought in advance online. In 2014, Greyhound rolled out a new yield management computer system, enabling the company to more closely manage the number of tickets sold for each departure and dynamically adjust pricing based on sales. Although the amount of overbooked buses has been sharply reduced with this new system, Greyhound still does not explicitly guarantee a seat to everyone with a ticket (except on Greyhound Express routes).

In 2014, Greyhound reported a profit of $73 million on revenues of $990.6 million, and attributed the company's success to a mix of changing urban populations and a focus on more profitable routes with higher demand.

In 2013–2015, Greyhound expanded its Greyhound Connect service, which operates shorter routes to take passengers from stops in smaller, rural cities to stations in larger, urban cities. Some routes are operated using funds from the "Federal Formula Grant Program for Rural Areas" from the Federal Transit Administration.

In July 2015, the company announced that it would open terminals in Monterrey and Nuevo Laredo, Mexico, and begin service between the two cities and Texas, claiming to be the first American bus company to operate an intra-Mexican route. In September 2015, Greyhound announced expanded service in Missouri and Kansas shortly after Megabus announced that it would be ending service to several cities and college campuses.

The company's Lucky Streak brand is for routes to/from cities with casinos. All fares are sold as open-ended round-trips, with passengers allowed to return to their origin at any time. On the Atlantic City routes, casinos offer special bonuses (gambling credit, room/dining discounts) to Lucky Streak passengers. Lucky Streak routes serve Atlantic City (to/from Baltimore, Brooklyn, New York City, Philadelphia, and Washington, D.C.), Connecticut (Mohegan Sun & Foxwoods Casino) (to/from Boston, Bridgeport, New Haven, New York City, Providence, and Stamford), and Las Vegas (to/from Anaheim, Barstow, Claremont, Compton, El Monte, Hollywood, Long Beach, Los Angeles, Phoenix, Riverside, San Bernardino, San Diego, Santa Ana, and Victorville).

In February 2020, the company reversed its position regarding unwarranted searches and notified the Department of Homeland Security that it no longer would allow unwarranted searches on its buses, in areas of terminals, company offices, or any area where a person needs a ticket for access.

In December 2020, the company sold the customer terminal facility in Los Angeles, as well as facilities in Denver, Colorado, and Ottawa, Canada for a total of $137 million. The facility in Denver was sold for $38 million.

In May 2021, Greyhound Canada shut down all of its bus routes in Canada. Greyhound Lines continues to operate four cross-border routes that either start or finish in the U.S. from Toronto, Montreal, and Vancouver: the company also placed 38 buses used by its Canada division up for auction.

In July 2021, BoltBus suspended operations indefinitely and Greyhound took over all routes.

In July 2021, the bus station in Columbus, Ohio, was sold to the Central Ohio Transit Authority for $9.5 million. In October 2021, the bus station in Downtown Louisville was sold for $2.8 million. The bus station in Cincinnati was sold to a real estate company for $4.25 million, with plans to convert it to parking.

In September 2021, the company agreed to pay $2.2 million to settle a lawsuit over its practice of allowing U.S. Customs and Border Protection agents to board its buses in Washington State to conduct warrantless immigration sweeps. The company had been criticized for allowing government officials to arrest its customers who were illegally in the country.

2021–present: FlixMobility

On October 21, 2021, Munich-based FlixBus acquired Greyhound for $78 million.

In 2022, FirstGroup sold almost all its remaining Greyhound properties to Twenty Lake Holdings LLC, a subsidiary of Alden Global Capital, for approximately $140 million. Twenty Lake began closing the properties in 2023, leaving Greyhound passengers without sheltered waiting spaces or amenities at stations. Bus depot and station closures continued in 2024.

Notable incidents and collisions

Remains of a crashed Greyhound bus after the 1972 Bean Station bus-truck collision

Below is a list of major incidents and collisions on Greyhound buses and buses of subsidiaries in the United States.

  • August 4, 1952: in Greyhound's most deadly collision, two Greyhound buses collided head-on with each other along U.S. Route 81 near Waco, Texas. The fuel tanks of both buses then ruptured, bursting into flames. Of the 56 persons aboard both coaches, 28 were killed, including both drivers.
  • May 13, 1972: near Bean Station, Tennessee, between Knoxville and Bristol, a Greyhound Scenicruiser on a scheduled trip from Memphis to New York City collided head-on with a tractor-trailer truck. The driver of the bus had begun to pass a car. Fourteen people, including both the bus and truck drivers, died. The National Transportation Safety Board determined that the cause of the crash was the Greyhound driver's overtaking maneuver and his failure to avoid the truck.
  • May 9, 1980: the cargo ship MV Summit Venture collided with the Sunshine Skyway Bridge, near St. Petersburg, Florida, causing a part of the roadway to collapse and causing several vehicles, including a Greyhound bus, to fall into Tampa Bay. All 26 people aboard the bus died, as did nine others.
  • December 18, 1990: a Greyhound bus left Salt Lake City for Chicago and was caught in a driving snowstorm on I-80. Just short of the Wyoming border, the bus was hit by a semi-tractor trailer that had crossed the median heading in the opposite direction. The force of the collision tipped the bus onto its right side and it fell down a steep embankment. The bus slid for 150 feet and came to rest against a fence, about 35 feet below the eastbound lanes of I-80. Seven passengers were killed and more than 40 injured.
  • June 20, 1998: a Greyhound bus on a scheduled trip from New York City to Pittsburgh ran off a road near Burnt Cabins, Pennsylvania, and hit a truck parked in an emergency parking area. Six passengers and the driver died. The National Transportation Safety Board determined that the probable cause of the collision was the driver's use of a sedating antihistamine and driver fatigue, due to an irregular work-rest schedule.
  • October 3, 2001: in the 2001 Greyhound bus attack, at approximately 4:15 a.m. local time, a passenger, Damir Igric, assaulted the driver of his bus, attempting to slit his throat, and causing the bus to crash near Manchester, Tennessee, killing Igric himself and five other passengers and injuring 32 others. Since the incident occurred three weeks after the September 11 terrorist attacks, Greyhound temporarily suspended all schedules as soon as the company learned of the incident for fear that it may have been part of a larger coordinated attack. After investigation by the company and the FBI, it was confirmed that Igric had acted alone and service resumed later that afternoon. After the incident, Greyhound bus stations increased security, though not nearly to the same level as airports or train stations.
  • September 30, 2002: Arturo Martinez Tapia assaulted a Greyhound driver near Fresno, California, resulting in two passenger deaths after the bus rolled off an embankment and crashed. Following this attack, an aisle gate and driver's shield were installed on most Greyhound buses to prevent passengers from having direct contact with the driver when the bus is in motion, even if the aisle gate is forced open. The project was funded by a $16 million grant from the Transportation Security Administration.
  • January 23, 2014: Maquel Donyel Morris, who was reportedly hallucinating, screamed "everybody's going to die," attacked the driver, and grabbed the steering wheel of a bus traveling on Interstate 10 near Tonopah, Arizona, 50 miles (80 km) west of Phoenix. 24 passengers were injured, including 21 who were airlifted to nearby hospitals. Police credited the driver for keeping the bus upright and preventing it from crossing into oncoming traffic.
  • January 19, 2016: an overnight bus carrying 20 passengers that had departed from Los Angeles the previous night crashed on Highway 101 in San Jose, California, killing two and hospitalizing eight others. The National Transportation Safety Board determined that the probable cause of the crash was the failure of the California Department of Transportation to properly delineate the crash attenuator and the gore area.
  • July 12, 2018: on a bus traveling from Columbus to Cincinnati, Ohio, three Colombian athletes on the Comunidad el Oso Ultimate club claimed they were thrown off one of the buses for speaking Spanish. Greyhound indicated the players had become unruly because they were not dropped off where they wanted to be dropped off, which was a place other than their ticketed destination. The driver left them and all their luggage at a gas station. The players were traveling to the World Flying Disc Federation's World Ultimate Club Championships. They were picked up by the Ohio police soon after and dropped off at their hotel in Cincinnati.
  • August 30, 2018: a Greyhound bus traveling from St. Louis to Los Angeles was involved in a collision with a semi-truck on Interstate 40 westbound near Thoreau, New Mexico. One of the tires on the eastbound truck blew out and caused the driver to lose control and cross the median, colliding with the bus. Of the 48 onboard, 8 people, including the driver, were killed, and several more sustained injuries.
  • February 3, 2020: one person was killed and five others were injured when a passenger opened fire on a bus heading from Los Angeles to San Francisco. At the time of the shooting, the bus was travelling northbound on Interstate 5 near Grapevine, California. After the shooting, the driver pulled to the side of the highway and convinced the shooter to get off the bus. The driver then continued down the highway to a gas station to get medical assistance for the injured passengers. The suspect, still on the side of the highway, was later arrested without incident.
  • February 2, 2022: one person was killed and four others were injured when a fellow passenger opened fire on them as they exited a Los Angeles-bound bus after it stopped at a convenience store in the city of Oroville, California. Passengers reported that, earlier in the trip, the suspect exhibited paranoid behavior and showed the firearm he had in a bag on the bus. After the shooting, the suspect dropped the gun and ran into a Walmart, where he was found naked and arrested after getting into a fight.
  • July 12, 2023: shortly before 2 a.m., a westbound Greyhound bus, traveling from Indianapolis to St. Louis, struck three semi tractor trailers parked along the I-70 Silver Lake rest area exit ramp near Highland, Illinois. Three people were killed and 14 were seriously injured; four injured passengers were taken by helicopter to hospitals, the rest by ambulance. Although Illinois law prohibits trucks from parking along exit ramps, industry observers say there has been a nationwide shortage of overnight parking places. The National Transportation Safety Board expects the investigation to take between one and two years.

In popular culture

This section may contain irrelevant references to popular culture. Please help Misplaced Pages to improve this section by removing the content or adding citations to reliable and independent sources. (February 2024)

Songs

Other

See also

Former operating subsidiaries
Museums and preserved stations

References

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