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{{Short description|American software engineer, writer, labor activist, and corporate whistleblower}} | |||
{{good article}} | |||
{{Use mdy dates|date=November 2021}} | {{Use mdy dates|date=November 2021}} | ||
{{Short description|American software engineer and labor activist}} | |||
{{Infobox person | {{Infobox person | ||
| name = Cher Scarlett | | name = Cher Scarlett | ||
| image = Cher Scarlett |
| image = Cher Scarlett Headshot 2021.jpg | ||
| alt |
| alt = Cher Scarlett in 2021 | ||
| caption = | | caption = Scarlett in 2021 | ||
| birth_name = <!-- only use if different from name --> | | birth_name = <!-- only use if different from name --> | ||
| birth_date = {{bda|1985|4|6}}<ref>{{Cite tweet |number=1776610020828074277 |user=cherthedev |title=39 after another trip around the sun |first=Cher |last=Scarlett |date=April 6, 2024 |access-date=June 23, 2024}}</ref> <br /> | |||
| birth_date = {{Birth based on age as of date|36|2021|10|14}}<ref name=":0"/> | |||
], U.S.<ref name=":42" /> | |||
| birth_place = | |||
| death_date = <!-- {{Death date and age|YYYY|MM|DD|YYYY|MM|DD}} (DEATH date then BIRTH date) --> | | birth_place = | ||
| death_date = <!-- {{Death date and age|YYYY|MM|DD|YYYY|MM|DD}} (DEATH date then BIRTH date) --> | |||
| death_place = | | death_place = | ||
| nationality = <!-- use only when necessary per ] --> | | nationality = <!-- use only when necessary per ] --> | ||
| other_names = | | other_names = | ||
| occupation = Software engineer | | occupation = Software engineer | ||
| years_active = | | years_active = | ||
| employer = ControlZee | |||
| known_for = ] activism | |||
| known_for = ] advocacy | |||
| notable_works = ] | |||
| notable_works = ]<br /> | |||
| children = 1 | |||
] | |||
}} | }} | ||
'''Cher Scarlett''' (born {{Birth date|1985|4|6}}) is an American ], ] activist, and writer who is known for starting ]. She has organized staff at ], ], and ]. | |||
Scarlett, who has ], experienced struggles in her early life, leading her to drop out of high school and attempt to overdose. Self-taught web development skills from her adolescence in the late 1990s allowed her to overcome a lack of formal education and build a software engineering career after the birth of her child. Scarlett's experiences and observations in a ] led her to become a workers' rights advocate and critic of technology and corporations. | |||
'''Cher Scarlett''' (born {{Birth based on age as of date|36|2021|10|14|mos=1|noage=1}}) is an American ]. She is known for her ] activism and organizing at ] and other technology companies. | |||
She was a leader of the ] movement, which gathered and shared stories of mistreatment from current and former Apple employees, and was a founder of ], a ], where she remains an advisor. Scarlett also filed complaints against Apple with the ] (NLRB) and ]. After months of activism at the company, Scarlett resigned with a now-defunct settlement after she says she was harassed, intimidated, and retaliated against. In October 2024, the NLRB prosecutor charged Apple with illegally terminating Scarlett through ]. | |||
Scarlett has successfully lobbied for labor laws in ] state. She also advocated for Apple shareholder proposals regarding ] and ], the first to be approved by the company's shareholders in more than 10 years. The audit into concealment clauses resulted in an overhaul of Apple's employment contracts. | |||
== Early life and education == | |||
Scarlett was born in ],<ref name=":9">{{Cite web|last=Scarlett|first=Cher|title=Cher 👩💻🔥 Principal Software Engineer|url=https://cher.dev/about|url-status=live|archive-url=https://web.archive.org/web/20211027000736/https://cher.dev/about|archive-date=October 27, 2021|access-date=November 17, 2021|website=cher.dev}}</ref><ref name=":42">{{Cite web |last=Cords |first=Sarah |date=2022-03-16 |title=Blowing the Whistle on Big Tech |url=https://progressive.org/api/content/2798b192-a545-11ec-9e0e-12274efc5439/ |url-status=live |archive-url=https://web.archive.org/web/20220331190639/https://progressive.org/latest/blowing-the-whistle-big-tech-cords-220316/ |archive-date=March 31, 2022 |access-date=2022-03-29 |website=] |language=en-us}}</ref> and grew up in ] with her mother, who worked in construction. Her father and step-father were mostly absent from her life. She said she grew up poor,<ref name=":0" /> coming from ] in a family of ] that settled in ] descended from the ].<ref name=":27">{{Cite web |date=January 18, 2022 |title=House Labor & Workplace Standards Committee - TVW |url=https://tvw.org/video/house-labor-workplace-standards-committee-2022011380/?eventID=2022011380 |url-status=live |archive-url=https://web.archive.org/web/20220120193921/https://tvw.org/video/house-labor-workplace-standards-committee-2022011380/?eventID=2022011380 |archive-date=January 20, 2022 |access-date=2022-01-20 |website=] |language=en-US}}</ref> | |||
She attended ] in the early 2000s,<ref name=":9" /> and says she earned a nearly perfect score on the ].<ref name=":0" /> Scarlett was interested in science and video gaming, and says she wanted to be a scientist and go to space after being a junior astronaut and studying biotechnology while in school.<ref name=":0" /><ref name=":7">{{cite news|last1=Tomlinson|first1=Kerry|date=August 3, 2021|title="I had to invent this whole company to get work"|publisher=Ampere News|url=https://www.amperesec.com/invent-company-to-get-work|access-date=November 6, 2021|archive-date=November 6, 2021|archive-url=https://web.archive.org/web/20211106191747/https://www.amperesec.com/invent-company-to-get-work|url-status=live}}</ref><ref name=":8">{{cite web|title=Falling down and getting back up with the help of code|url=https://www.nocsdegree.com/falling-down-and-getting-back-up-with-the-help-of-code/|access-date=November 8, 2021|website=No CS Degree|date=September 2, 2019|archive-date=November 8, 2021|archive-url=https://web.archive.org/web/20211108170621/https://www.nocsdegree.com/falling-down-and-getting-back-up-with-the-help-of-code/|url-status=live}}</ref> She taught herself to code during middle school, creating a website for her ] in '']''<ref name=":0" /><ref name=":8" /> and continued experimenting with web development on the blogging platform ].<ref name=":0" /> | |||
Scarlett experienced ], and when she was in high school began battling drug addiction, eventually dropping out.<ref name=":0" /><ref name=":46">{{Cite web |last=Metz |first=Rachel |date=24 May 2022 |title=She thought a dark moment in her past was forgotten. Then she scanned her face online |url=https://www.cnn.com/2022/05/24/tech/cher-scarlett-facial-recognition-trauma/index.html |access-date=2022-05-24 |website=]}}</ref> She also experienced an incident of ] in 2005,<ref name=":0" /><ref name=":46" /><ref name=":47">{{Cite news |last=Hill |first=Kashmir |date=2022-05-26 |title=A Face Search Engine Anyone Can Use Is Alarmingly Accurate |language=en-US |work=] |url=https://www.nytimes.com/2022/05/26/technology/pimeyes-facial-recognition-search.html |access-date=2022-05-27 |issn=0362-4331}}</ref> which led her to a ] attempt. Scarlett later provided information to federal authorities that led to the arrest of one of the perpetrators in 2018. Prior to starting her career, Scarlett worked as a stripper, but she says getting pregnant prompted her to change her life.<ref name=":0" /> | |||
Scarlett also worked in the ], including working "overnights" at ], while her daughter was young.<ref name="The Washington Post">{{Cite AV media |url=https://www.youtube.com/watch?v=NtYg083dPhs |title=Labor questions and unionization in the gaming industry, ft. Cher Scarlett |date=12 May 2022 |type=Video |language=English |publisher=]}}</ref> | |||
== Career and activism == | == Career and activism == | ||
In 2007, Scarlett saw an advertisement for a ] position at a real estate firm. She had learned to code when she was younger, experimenting with web development on the blogging platform ]. She got the job, and worked there for a portion of the year before becoming a freelance developer during the ]. During her freelance career, Scarlett says she had to omit her first initial in correspondence with clients to get work. Eventually, she invented a company she branded ''St. Louis Web Media'' to hide that she was a software engineer. She says she told clients she was the designer and that she ] the engineering work, but still struggled to pay her bills.<ref name=":0" /><ref>{{cite news |last1=Tomlinson |first1=Kerry |title="I had to invent this whole company to get work" |url=https://www.amperesec.com/invent-company-to-get-work |access-date=6 November 2021 |publisher=Ampere News |date=3 August 2021}}</ref> In 2011, with $23 to her name, Scarlett was recruited as a web developer at '']''.<ref name=":0">{{Cite news|last=Albergotti|first=Reed|date=October 14, 2021|title=She pulled herself from addiction by learning to code. Now she's leading a worker uprising at Apple.|work=]|url=https://www.washingtonpost.com/technology/2021/10/14/apple-worker-cher-scarlett/|access-date=October 14, 2021}}</ref> | |||
=== 2007–2015 === | |||
In 2015, Scarlett began a job as a software engineer at the ] video games studio, where she worked on their ] platform.<ref name=":0" /><ref>{{Cite web|last=Takahashi|first=Dean|date=July 24, 2021|title=Ex-Blizzard chief Mike Morhaime: To the Blizzard women …, I am extremely sorry that I failed you|url=https://venturebeat.com/2021/07/24/ex-blizzard-chief-mike-morhaime-to-the-blizzard-women-i-am-extremely-sorry-that-i-failed-you/|url-status=live|access-date=October 15, 2021|website=]|language=en-US}}</ref> She says that she and her manager developed the games publisher's first interactive ] ] and esports data ]. <ref>{{cite news |last1=Notis |first1=Ari |last2=Hernandez |first2=Patricia |title=The Kick-Ass Shit That Women In The Game Industry Don't Get Enough Credit For |url=https://kotaku.com/the-kick-ass-shit-women-in-the-game-industry-dont-get-e-1847397963 |access-date=October 22, 2021 |publisher=Kotaku |date=July 30, 2021}}</ref> She began to be more aware of ], and pressed the company's ] on ] she had observed. She left the company, and later provided testimony to the ], who filed a ] alleging systemic discrimination, sexual harassment, and retaliation.<ref name=":5">{{Cite news|last=Liao|first=Shannon|date=August 6, 2021|title=At Blizzard, groping, free-flowing booze and fear of retaliation tainted ‘magical’ workplace|language=en-US|work=]|url=https://www.washingtonpost.com/video-games/2021/08/06/blizzard-culture-sexual-harassment-alcohol/|access-date=October 14, 2021|issn=0190-8286}}</ref> During that lawsuit, Scarlett helped to direct others who had allegedly been victims of sexual assault while at the company to a group of women who were joining to sue the company, and to state and federal agencies.<ref name=":0" /><ref>{{cite news |last1=Allsup |first1=Maeve |last2=Smith |first2=Paige |title=Activision ‘Frat Boy’ Suit Jolts Effort to Change Gaming Culture |url=https://news.bloomberglaw.com/daily-labor-report/activision-frat-boy-suit-jolts-effort-to-change-gaming-culture |access-date=6 November 2021 |publisher=] |date=26 July 2021}}</ref> She also spoke publicly about her own experiences of underpayment, sexual harassment, and abuse while she was employed there.<ref name=":5" /> | |||
In 2007, Scarlett worked briefly in a ] position at a ]. She worked as a freelance developer until 2011, when she was recruited as a web developer at ''],'' where her manager referred to her as a "talented developer".<ref name=":0">{{Cite news|last=Albergotti|first=Reed|date=October 14, 2021|title=She pulled herself from addiction by learning to code. Now she's leading a worker uprising at Apple.|newspaper=]|url=https://www.washingtonpost.com/technology/2021/10/14/apple-worker-cher-scarlett/|access-date=October 14, 2021|archive-date=October 14, 2021|archive-url=https://web.archive.org/web/20211014132551/https://www.washingtonpost.com/technology/2021/10/14/apple-worker-cher-scarlett/|url-status=live}}</ref> | |||
=== Activision Blizzard (2015–2016) === | |||
After leaving Activision Blizzard, Scarlett worked at ], then became a lead software engineer at ]. At Starbucks, she joined others to organize an ultimately successful campaign to address gender-based pay disparities. After leaving the company in 2019, she wrote publicly about what she alleged to be a practice at Starbucks of paying lower wages to workers in areas that were predominantly Black or had high proportions of ]. Through this writing, she began to be known as a worker's rights activist.<ref name=":0" /> | |||
{{See also|California Department of Fair Employment and Housing v. Activision Blizzard|ABK Workers Alliance}} | |||
In 2015, Scarlett was hired as a software engineer at Activision Blizzard and worked on their ] platform.<ref name=":0" /><ref name=":19">{{Cite web|last=Takahashi|first=Dean|date=July 24, 2021|title=Ex-Blizzard chief Mike Morhaime: To the Blizzard women ..., I am extremely sorry that I failed you|url=https://venturebeat.com/2021/07/24/ex-blizzard-chief-mike-morhaime-to-the-blizzard-women-i-am-extremely-sorry-that-i-failed-you/|url-status=live|access-date=October 15, 2021|website=]|language=en-US|archive-url=https://web.archive.org/web/20210725052830/https://venturebeat.com/2021/07/24/ex-blizzard-chief-mike-morhaime-to-the-blizzard-women-i-am-extremely-sorry-that-i-failed-you/ |archive-date=July 25, 2021 }}</ref> While there, she pressed the ] on ] and ] she had observed.<ref name=":0" /><ref name=":5" /> She said that her manager and she developed the games publisher's first interactive ] ] and esports data ],<ref>{{cite news|last1=Notis|first1=Ari|last2=Hernandez|first2=Patricia|date=July 30, 2021|title=The Kick-Ass Shit That Women In The Game Industry Don't Get Enough Credit For|work=]|publisher=|url=https://kotaku.com/the-kick-ass-shit-women-in-the-game-industry-dont-get-e-1847397963|access-date=October 22, 2021|archive-date=October 22, 2021|archive-url=https://web.archive.org/web/20211022003808/https://kotaku.com/the-kick-ass-shit-women-in-the-game-industry-dont-get-e-1847397963|url-status=live}}</ref> and her manager told '']'' that she was an "incredibly driven" employee and "shows passion with every project she works on and she doesn't stop until she gets it right."<ref name=":0" /> | |||
In 2019, Scarlett began working for ]. She continued to write, primarily advocating for fair pay for members of underrepresented groups.<ref name=":0" /> | |||
Scarlett left Blizzard in 2016, and in 2021, provided testimony to the ] as part of a lawsuit alleging systemic discrimination, sexual harassment, and retaliation.<ref name=":5">{{Cite news|last=Liao|first=Shannon|date=August 6, 2021|title=At Blizzard, groping, free-flowing booze and fear of retaliation tainted 'magical' workplace|language=en-US|newspaper=]|url=https://www.washingtonpost.com/video-games/2021/08/06/blizzard-culture-sexual-harassment-alcohol/|access-date=October 14, 2021|issn=0190-8286|archive-date=August 8, 2021|archive-url=https://web.archive.org/web/20210808015746/https://www.washingtonpost.com/video-games/2021/08/06/blizzard-culture-sexual-harassment-alcohol/|url-status=live}}</ref> Scarlett encouraged others to come forward, helped direct them to the agency,<ref name=":0" /><ref>{{cite news|last1=Allsup|first1=Maeve|last2=Smith|first2=Paige|date=July 26, 2021|title=Activision 'Frat Boy' Suit Jolts Effort to Change Gaming Culture|work=]|publisher=|url=https://news.bloomberglaw.com/daily-labor-report/activision-frat-boy-suit-jolts-effort-to-change-gaming-culture|access-date=November 6, 2021|archive-date=November 6, 2021|archive-url=https://web.archive.org/web/20211106191747/https://news.bloomberglaw.com/daily-labor-report/activision-frat-boy-suit-jolts-effort-to-change-gaming-culture|url-status=live}}</ref> and later supported a ].<ref>{{Cite web|last=Knoop|first=Joseph|date=2021-07-28|title=Activision Blizzard Walkout: How the Games Industry Is Showing Its Support On Social Media|url=https://www.ign.com/articles/actiblizzwalkout-social-media|access-date=2022-02-15|website=]|language=en|archive-date=February 15, 2022|archive-url=https://web.archive.org/web/20220215183454/https://www.ign.com/articles/actiblizzwalkout-social-media|url-status=live}}</ref> Scarlett alleged in the amended lawsuit she was groped by Alex Afrasiabi, a former developer of ] (WoW), at a work event,<ref name=":38">{{Cite web|last=Rubin|first=Courtney|date=9 February 2022|title=Activision Blizzard was their dream job. The workplace was a nightmare|url=https://fortune.com/2022/02/09/activision-blizzard-microsoft-women-discrimination/|access-date=2022-02-10|website=]|language=en|archive-date=February 10, 2022|archive-url=https://web.archive.org/web/20220210192039/https://fortune.com/2022/02/09/activision-blizzard-microsoft-women-discrimination/|url-status=live}}</ref> who was named as "a blatant example" of Blizzard's "refusal to deal with a harasser because of his seniority/position," and that she had been told by a friend that he had done the same to her the year prior at ].<ref>{{Cite web|last1=Estrada|first1=Sheryl|last2=Clifford|first2=Lee|date=10 February 2022|title=Activision Blizzard focused on the bottom line—and women paid the price|url=https://fortune.com/2022/02/10/activision-blizzard-focused-on-the-bottom-line-and-women-paid-the-price/|access-date=2022-02-10|website=]|language=en|archive-date=February 10, 2022|archive-url=https://web.archive.org/web/20220210211750/https://fortune.com/2022/02/10/activision-blizzard-focused-on-the-bottom-line-and-women-paid-the-price/|url-status=live}}</ref> Afrasiabi was fired in 2020.<ref>{{Cite web|last=McWhertor|first=Michael|date=28 July 2021|title=Blizzard says it fired ex-World of Warcraft lead named in harassment lawsuit for 'misconduct'|url=https://www.polygon.com/22598602/blizzard-harassment-lawsuit-alex-afrasiabi-world-of-warcraft-cosby-suite|access-date=2022-02-11|website=]|language=en-US|archive-date=February 11, 2022|archive-url=https://web.archive.org/web/20220211021328/https://www.polygon.com/22598602/blizzard-harassment-lawsuit-alex-afrasiabi-world-of-warcraft-cosby-suite|url-status=live}}</ref> | |||
=== Apple === | |||
{{See also|Apple Inc.|Apple worker organizations}} | |||
In early 2020, an Apple engineer referred Scarlett for a job on Apple's ] team,<ref name=":1" /> and she began working there in April 2020 as a senior software engineer.<ref name=":2">{{Cite web|last=Sherr|first=Ian|date=September 23, 2021|title=Apple's under unprecedented pressure as it prepares iPhone 13 launch|url=https://www.cnet.com/tech/mobile/apples-under-unprecedented-pressure-as-prepares-iphone-13-launch/|url-status=live|access-date=October 14, 2021|website=]|language=en}}</ref><ref name=":3">{{Cite web|last=Schiffer|first=Zoe|date=September 30, 2021|title=Apple's fortress of secrecy is crumbling from the inside|url=https://www.theverge.com/22700898/apple-company-culture-change-secrecy-employee-unrest|url-status=live|access-date=October 14, 2021|website=]|language=en}}</ref> | |||
Scarlett spoke publicly about what she alleged to be poor treatment of female employees through underpayment, sexual harassment, and abuse.<ref name=":5" /> Scarlett alleged that she was unfairly reprimanded, touched inappropriately, and sexually harassed on a regular basis.<ref name=":19" /><ref name=":20">{{Cite web|last=Schreier|first=Jason|date=6 August 2021|title=Blizzard Turned Game Developers Into Rock Stars. Misbehavior Followed|url=https://www.bloomberg.com/news/features/2021-08-06/activision-blizzard-atvi-news-culture-of-misbehavior-festered-before-lawsuit|url-status=live|archive-url=https://web.archive.org/web/20210806152548/https://www.bloomberg.com/news/features/2021-08-06/activision-blizzard-atvi-news-culture-of-misbehavior-festered-before-lawsuit|archive-date=August 6, 2021|access-date=2022-01-15|website=]}}</ref><ref name=":21">{{Cite web|last=Dastoor|first=Vaspaan|date=24 July 2021|title=Blizzard Co-Founder Responds To Abuse Allegations: "I Failed You"|url=https://www.thegamer.com/blizzard-cofounder-responds-to-abuse-allegations-i-failed-you/|url-status=live|archive-url=https://web.archive.org/web/20210725115404/https://www.thegamer.com/blizzard-cofounder-responds-to-abuse-allegations-i-failed-you/|archive-date=July 25, 2021|access-date=2022-01-15|website=TheGamer|language=en-US}}</ref><ref name=":24">{{Cite web|date=15 August 2021|title=Activision Blizzard's employees are fighting against a broken system|url=https://www.upcomer.com/activision-blizzards-lawsuit-may-force-change/|url-status=live|access-date=2022-01-15|website=Upcomer|language=en-US|archive-url=https://web.archive.org/web/20210815185656/https://www.upcomer.com/activision-blizzards-lawsuit-may-force-change/ |archive-date=August 15, 2021 }}</ref> Scarlett and others referred to the behavior described in the lawsuit as normalized at the company,<ref name=":20" /><ref name=":21" /> Scarlett saying, "this behavior was normal and protected here".<ref name=":20" /> She outed the unnamed ] (CTO) from the lawsuit as Ben Kilgore in a series of ], claiming he had been the subject of numerous complaints about inappropriate behavior, some of which had also been reported to authorities years earlier.<ref name=":22">{{Cite news|last=Gach|first=Ethan|date=23 July 2021|title=The Activision Blizzard Lawsuit Fallout Is What Women Have Been Saying All Along|work=]|url=https://kotaku.com/the-activision-blizzard-lawsuit-fallout-is-what-women-h-1847350882|access-date=17 December 2021|archive-date=December 18, 2021|archive-url=https://web.archive.org/web/20211218020707/https://kotaku.com/the-activision-blizzard-lawsuit-fallout-is-what-women-h-1847350882|url-status=live}}</ref> This was later corroborated by ] and '']''.<ref name=":20" /><ref name=":39" /> Kilgore was terminated in 2018.<ref name=":39">{{Cite news|last=Needleman|first=Kirsten Grind, Ben Fritz and Sarah E.|date=2021-11-16|title=Activision CEO Bobby Kotick Knew for Years About Sexual-Misconduct Allegations at Videogame Giant|language=en-US|work=Wall Street Journal|url=https://www.wsj.com/articles/activision-videogames-bobby-kotick-sexual-misconduct-allegations-11637075680|access-date=2022-01-15|issn=0099-9660|archive-date=November 16, 2021|archive-url=https://web.archive.org/web/20211116160439/https://www.wsj.com/articles/activision-videogames-bobby-kotick-sexual-misconduct-allegations-11637075680|url-status=live}}</ref> | |||
A year later, Apple hired ], who had previously written in a book that women in the ] were "soft and weak, cosseted and naive". After being approached by other employees who believed the hire was not aligned with Apple's stated principles on ], Scarlett helped write a letter to management which spoke out against the hire and made a list of demands towards the company. The letter subsequently leaked, and it earned media attention. Garcia Martinez was fired shortly after the controversy.<ref name=":3" /><ref>{{Cite web|last=Schiffer|first=Zoe|date=May 25, 2021|title=Apple employees are going public about workplace issues — and there's no going back|url=https://www.theverge.com/2021/5/25/22453302/apple-culture-secrecy-leak-antonio-garcia-martinez-letter|url-status=live|access-date=October 14, 2021|website=]|language=en}}</ref> | |||
She also spoke about what she said was improper handling of a 2018 incident when she outed one of ]'s unpaid moderators for previously hoarding and distributing ].<ref name=":22" /> The moderator was removed from his role without notice, and his public complaints about the company's treatment of volunteer workers went viral, gaining significant sympathy from the community.<ref>{{Cite news|last=Moore|first=Bo|date=10 March 2018|title=Prominent Overwatch moderator apologizes following revenge porn scandal|language=en|work=]|url=https://www.pcgamer.com/prominent-overwatch-moderator-apologizes-following-revenge-porn-scandal/|access-date=2022-01-15|archive-date=January 15, 2022|archive-url=https://web.archive.org/web/20220115233653/https://www.pcgamer.com/prominent-overwatch-moderator-apologizes-following-revenge-porn-scandal/|url-status=live}}</ref> A few hours later, Scarlett wrote a ] post about her history with the moderator, dating back to 2012 when ] was still small and she ] WoW.<ref name=":23">{{Cite web|last=Myers|first=Maddy|date=9 March 2018|title=Popular Twitch Mod Is Sorry For All The Revenge Porn|url=https://kotaku.com/popular-twitch-mod-is-sorry-for-all-the-revenge-porn-1823660711|url-status=live|archive-url=https://web.archive.org/web/20210610043148/https://kotaku.com/popular-twitch-mod-is-sorry-for-all-the-revenge-porn-1823660711|archive-date=June 10, 2021|access-date=2022-01-15|website=]|language=en-us}}</ref> The moderator initially denied the allegations, but later retracted his denial and apologized.<ref>{{Cite news|last=Asarch|first=Steven|date=9 March 2018|title=Former Overwatch League Moderator Accused Of Leaking Nudes|work=]|url=https://www.newsweek.com/overwatch-uncleswagg-banned-838415|access-date=17 December 2021|archive-date=December 18, 2021|archive-url=https://web.archive.org/web/20211218020707/https://www.newsweek.com/overwatch-uncleswagg-banned-838415|url-status=live}}</ref> Blizzard later dissolved community moderation teams.<ref name=":23" /> | |||
In mid-2021, during the ], Apple began requiring most employees to return to working in the office several days a week. Scarlett helped to lead a large group of employees organizing to be allowed to continue ].<ref name=":1">{{Cite web|last=Ghaffary|first=Shirin|last2=Molla|first2=Rani|date=September 24, 2021|title=The real stakes of Apple's battle over remote work|url=https://www.vox.com/recode/22690190/apple-remote-work-from-home-employee-cher-scarlett-janneke-parrish|url-status=live|access-date=October 14, 2021|website=]|language=en}}</ref> | |||
Scarlett criticized working in a "dream job" like Blizzard.<ref name=":38" /><ref name=":20" /> She said that because of the sacrifices employees make to get there, "you ignore everything that's happening because you want to be there so badly" and "you stop seeing things that are bad as bad."<ref name=":20" /> The company said it appreciated Scarlett's bravery in coming forward, and said they were prioritizing equity and safety in the workplace.<ref name=":0" /> | |||
Also in 2021, Scarlett began to believe, based on anecdotal evidence and data from a website called levels.fyi, that there was a wage gap at Apple.<ref name=":0" /><ref name=":3" /> When employees tried to organize internal surveys to more widely gather pay data, Apple quashed them several times.<ref name=":0" /><ref name=":3" /> Scarlett launched her own survey, outside of Apple, which earned over 2,000 submissions.<ref name=":3" /> On September 1, 2021, she filed a charge with the ] (NLRB), alleging that Apple had violated the law in stopping employees from discussing their salaries.<ref name=":0" /><ref>{{Cite news|last=Clayton|first=James|date=October 11, 2021|title=Silenced no more: A new era of tech whistleblowing?|language=en-GB|work=]|url=https://www.bbc.com/news/technology-58850064|access-date=October 14, 2021}}</ref><ref name=":4">{{Cite news|date=September 3, 2021|title=Apple employees make US labour watchdog complaints|language=en-GB|work=]|url=https://www.bbc.com/news/technology-58426226|access-date=October 14, 2021}}</ref><ref>{{Cite news|last=Love|first=Julia|date=September 3, 2021|title=U.S. labor agency probes two complaints from Apple workers|language=en|work=]|url=https://www.reuters.com/technology/us-national-labor-relations-board-investigating-two-complaints-apple-workers-2021-09-02/|access-date=October 14, 2021}}</ref> | |||
=== 2016–2020 === | |||
Scarlett, along with Janneke Parrish and other Apple employees, is a leader of the ].<ref name=":6" /> The group created a website and ] page, on which they posted anonymous reports of mistreatment including verbal and sexual abuse, retaliation, discrimination, poor working conditions, and unequal pay experienced by Apple employees and contractors.<ref name=":6">{{Cite news|last=Nicas|first=Jack|last2=Browning|first2=Kellen|date=September 17, 2021|title=Tim Cook Faces Surprising Employee Unrest at Apple|language=en-US|work=]|url=https://www.nytimes.com/2021/09/17/technology/apple-employee-unrest.html|url-status=live|access-date=October 15, 2021|archive-url=https://web.archive.org/web/20210930111544/https://www.nytimes.com/2021/09/17/technology/apple-employee-unrest.html|archive-date=September 30, 2021|issn=0362-4331}}</ref><ref name=":2" /> Scarlett has said that Apple's culture of loyalty and secrecy has discouraged employees from speaking out.<ref name=":2" /> In September 2021, Scarlett said the group had received over 600 stories from employees.<ref name=":4" /> Scarlett later went on ] from Apple, after harassment from colleagues at Apple began to affect her mental health.<ref name=":0" /> | |||
{{See also|Criticism of Starbucks|Starbucks unions}} | |||
Scarlett joined ] in 2016, working there until 2017, when she was recruited at Starbucks as a lead software engineer, where she ] from ].<ref name=":0" /><ref name=":18" /> At Starbucks, she joined a successful campaign to address gender-based pay disparities. After leaving in 2019 to work at ], she wrote about what she alleged to be a practice at Starbucks of paying lower wages to workers in areas that were predominantly Black or had high proportions of ]s. She continued to write, primarily advocating for equity in ],<ref name=":0" /> and became a ] for a website that advocates for healthy ] in tech, 1x.engineer, a play on the heavily stereotyped idea of a "10x engineer".<ref>{{Cite web|last=Chan|first=Rosalie|date=May 24, 2020|title=These developers run a website to buck the myth of the '10x engineer' who is a brilliant jerk and promote a healthy work-life balance in tech|url=https://www.businessinsider.com/1x-engineer-open-source-project-10x-engineer-myth-2020-5|url-status=live|access-date=November 20, 2021|website=]|language=en-US|archive-url=https://web.archive.org/web/20200524192625/https://www.businessinsider.com/1x-engineer-open-source-project-10x-engineer-myth-2020-5 |archive-date=May 24, 2020 }}</ref> | |||
=== Apple (2020–2021) === | |||
{{See also|Criticism of Apple Inc.|Apple worker organizations}} | |||
In April 2020, Scarlett began working as a principal software engineer on Apple's ] team,<ref name=":1" /><ref>{{cite news|last1=Kimball|first1=Whitney|date=August 24, 2021|title=Apple Workers, Alleging Discrimination and a 'Culture of Secrecy,' Mobilize|work=]|publisher=|url=https://gizmodo.com/apple-workers-alleging-discrimination-and-a-culture-of-1847546449|access-date=November 8, 2021|archive-date=November 8, 2021|archive-url=https://web.archive.org/web/20211108162249/https://gizmodo.com/apple-workers-alleging-discrimination-and-a-culture-of-1847546449|url-status=live}}</ref><ref name=":2">{{Cite web|last=Sherr|first=Ian|date=September 23, 2021|title=Apple's under unprecedented pressure as it prepares iPhone 13 launch|url=https://www.cnet.com/tech/mobile/apples-under-unprecedented-pressure-as-prepares-iphone-13-launch/|url-status=live|archive-url=https://web.archive.org/web/20210924085051/https://www.cnet.com/tech/mobile/apples-under-unprecedented-pressure-as-prepares-iphone-13-launch/|archive-date=September 24, 2021|access-date=October 14, 2021|website=]|language=en}}</ref><ref name=":3">{{Cite web|last=Schiffer|first=Zoe|date=September 30, 2021|title=Apple's fortress of secrecy is crumbling from the inside|url=https://www.theverge.com/22700898/apple-company-culture-change-secrecy-employee-unrest|url-status=live|archive-url=https://web.archive.org/web/20210930190718/https://www.theverge.com/22700898/apple-company-culture-change-secrecy-employee-unrest|archive-date=September 30, 2021|access-date=October 14, 2021|website=]|language=en}}</ref> where she worked remotely from St. Louis, and later, the ].<ref name=":0" /><ref name=":18" /> | |||
A year into her employment, Scarlett got involved in workplace activism in the company's ], which was repeatedly leaked to the press.<ref name=":6">{{Cite news|last1=Nicas|first1=Jack|last2=Browning|first2=Kellen|date=September 17, 2021|title=Tim Cook Faces Surprising Employee Unrest at Apple|language=en-US|work=]|url=https://www.nytimes.com/2021/09/17/technology/apple-employee-unrest.html|url-status=live|access-date=October 15, 2021|archive-url=https://web.archive.org/web/20210930111544/https://www.nytimes.com/2021/09/17/technology/apple-employee-unrest.html|archive-date=September 30, 2021|issn=0362-4331}}</ref><ref name=":35">{{Cite news|last1=Gurman|first1=Mark|last2=Eidelson|first2=Josh|date=17 November 2021|title=Apple Worker Who Led Protest Movement Is Leaving After Settlement|work=]|url=https://www.bloomberg.com/news/articles/2021-11-17/apple-worker-who-led-protest-movement-leaving-after-settlement|access-date=9 February 2022|archive-date=February 9, 2022|archive-url=https://web.archive.org/web/20220209235516/https://www.bloomberg.com/news/articles/2021-11-17/apple-worker-who-led-protest-movement-leaving-after-settlement|url-status=live}}</ref> Scarlett became the most vocal, public-facing advocate for workplace issues at Apple,<ref name=":3" /><ref name=":32">{{Cite web |last=Kramer |first=Anna |date=2021-08-28 |title=How #AppleToo built a movement at tech's most secretive company |url=https://www.protocol.com/workplace/apple-too-worker-movement |url-status=dead |archive-url=https://web.archive.org/web/20210828195237/https://www.protocol.com/workplace/apple-too-worker-movement |archive-date=August 28, 2021 |access-date=2022-02-10 |website=] |language=en}}</ref><ref name=":36">{{Cite AV media|title=Land of the Giants: "He's No Steve Jobs"|date=6 October 2021|type=Audio|language=English|publisher=]|series=Recode}}</ref> where employees previously rarely spoke to the media, especially about the company's "unprecedented" ]. Scarlett was credited for inspiring others to speak out, but was also criticized for breaking the company's unwritten rules, such as not speaking unsolicited about Apple publicly.<ref name=":3" /><ref name=":31">{{Cite web|last=Schiffer|first=Zoe|date=May 25, 2021|title=Apple employees are going public about workplace issues — and there's no going back|url=https://www.theverge.com/2021/5/25/22453302/apple-culture-secrecy-leak-antonio-garcia-martinez-letter|url-status=live|archive-url=https://web.archive.org/web/20210525190236/https://www.theverge.com/2021/5/25/22453302/apple-culture-secrecy-leak-antonio-garcia-martinez-letter|archive-date=May 25, 2021|access-date=October 14, 2021|website=]|language=en}}</ref><ref name=":11" /> She said that while hundreds of people asked for help with concerns around pay equity, discrimination, and restrictive remote work policies, she was also accused of ruining the company's culture.<ref name=":0" /><ref name=":32" /><ref name=":28">{{Cite web |last=Lapowsky |first=Issie |date=18 January 2022 |title=Ex-Google and Apple workers testify in support of Washington's anti-NDA bill |url=https://www.protocol.com/bulletins/washington-nda-bill |url-status=dead |archive-url=https://web.archive.org/web/20220118223559/https://www.protocol.com/bulletins/washington-nda-bill |archive-date=January 18, 2022 |access-date=2022-01-20 |website=] |language=en}}</ref> Scarlett said that Apple's "]" and "self-policing" culture of loyalty and secrecy has discouraged employees from speaking out,<ref name=":2" /><ref name=":18" /> and told '']'', "Never have I met people more terrified to speak out against their employer".<ref name=":6" /> | |||
Scarlett was pressured<ref name=":51">{{Cite web |last=Hussain |first=Suhauna |date=2024-11-04 |title=Labor board accuses Apple of suppressing employee discussions |url=https://www.latimes.com/business/story/2024-11-04/nlrb-accuses-apple-of-suppressing-employee-discussion-of-pay-equity |access-date=2024-11-05 |website=Los Angeles Times |language=en-US}}</ref> into requesting ] in September 2021,<ref name=":11" /> and said that harassment from colleagues affected her mental health.<ref name=":0" /> She said that while discussing her request, Apple asked her to stop discussing the company publicly tweeting that executives said she was "giving them a lot of headaches".<ref name=":41">{{Cite web |last=Lawler |first=Richard |date=4 March 2022 |title=Apple shareholders approve a civil rights audit and investigation of the risks of its NDAs |url=https://www.theverge.com/2022/3/4/22962097/apple-nda-harassment-civil-rights-shareholder-meeting-tim-cook |access-date=2022-03-05 |website=] |language=en |archive-date=March 5, 2022 |archive-url=https://web.archive.org/web/20220305013005/https://www.theverge.com/2022/3/4/22962097/apple-nda-harassment-civil-rights-shareholder-meeting-tim-cook |url-status=live }}</ref> She said she felt forced to comply, and was subsequently granted ] (PTO) instead of medical leave.<ref name=":18">{{Cite web|last=Herrera|first=Sonya|date=3 December 2021|title=#AppleToo co-founder Cher Scarlett doesn't regret standing up for inclusion and equity, despite the abuse she endured|url=https://www.bizjournals.com/sanjose/news/2021/12/03/appletoo-founder-endured-abuse-to-stand-up-rights.html|url-status=live|archive-url=https://web.archive.org/web/20211203141416/https://www.bizjournals.com/sanjose/news/2021/12/03/appletoo-founder-endured-abuse-to-stand-up-rights.html|archive-date=December 3, 2021|access-date=31 December 2021|website=]}}</ref> Scarlett described several incidents of harassment from colleagues at Apple, including a "nasty email" from a teammate she tried unsuccessfully to address with their manager,<ref name=":11" /><ref name=":18" /> accusations of leaking confidential information, anonymous hateful messages on various platforms, obscene submissions to her compensation survey, and an incident of ] on ].<ref name=":0" /><ref name=":32" /><ref name=":11" /><ref name=":17">{{Cite web|last=Kraus|first=Rachel|date=2021-09-02|title=AppleToo organizer faces online harassment—some of it from coworkers|url=https://mashable.com/article/apple-too-organizer-harassment|url-status=live|archive-url=https://web.archive.org/web/20210902204008/https://mashable.com/article/apple-too-organizer-harassment|archive-date=2021-09-02|access-date=2021-09-02|website=]|language=en}}</ref> Though the company helped her take safety precautions, Scarlett said that Apple enabled the abuse by not condemning the behavior.<ref name=":11" /> | |||
On November 19, 2021, after briefly returning to work,<ref>{{Cite news|last=Albergotti|first=Reed|date=November 2, 2021|title=Employee fired by Apple files NLRB charge alleging retaliation by iPhone maker|language=en-US|newspaper=]|url=https://www.washingtonpost.com/technology/2021/11/02/janneke-parrish-nlrb-charge/|access-date=November 17, 2021|issn=0190-8286|archive-date=November 20, 2021|archive-url=https://web.archive.org/web/20211120091437/https://www.washingtonpost.com/technology/2021/11/02/janneke-parrish-nlrb-charge/|url-status=live}}</ref> Scarlett quit,<ref name=":35" /><ref name=":11" /><ref name=":37">{{Cite web |last=Clark |first=Mitchell |date=November 17, 2021 |title=Apple pay equity and harassment organizer will leave the company after reaching a settlement |url=https://www.theverge.com/2021/11/17/22788245/cher-scarlett-apple-nlrb-settlement-leaves-company-appletoo-pay-equity |url-status=live |archive-url=https://web.archive.org/web/20211118005128/https://www.theverge.com/2021/11/17/22788245/cher-scarlett-apple-nlrb-settlement-leaves-company-appletoo-pay-equity |archive-date=November 18, 2021 |access-date=November 17, 2021 |website=] |language=en}}</ref> later alleging she was isolated, intimidated and retaliated against, after filing National Labor Relations Board (NLRB) and U.S. Securities and Exchange Commission (SEC) complaints against the company.<ref name=":11" /><ref name=":16">{{Cite news|last=Albergotti|first=Reed|date=10 February 2022|title=Every employee who leaves Apple becomes an 'associate'|language=en-US|newspaper=]|url=https://www.washingtonpost.com/technology/2022/02/10/apple-associate/|access-date=2022-02-10|issn=0190-8286|archive-date=February 10, 2022|archive-url=https://web.archive.org/web/20220210170808/https://www.washingtonpost.com/technology/2022/02/10/apple-associate/|url-status=live}}</ref> | |||
==== Antonio García Martínez ==== | |||
In May 2021, Scarlett tweeted that she was "gutted" by the hiring of ], and that she "believe in leadership to do the right thing".<ref name=":3" /> García Martínez had previously written in a book that women in the ] were "soft and weak, cosseted and naive". Scarlett edited a letter that a group of employees had drafted to send to management, which spoke out against the hire as not being aligned with Apple's ] (D&I) policies and made a list of demands.<ref name=":0" /><ref name=":36" /><ref name=":33">{{cite web|last1=Ghaffary|first1=Shirin|date=May 13, 2021|title=How angry Apple employees' petition led to a controversial new hire's departure|url=https://www.vox.com/recode/2021/5/13/22435266/apple-employees-petition-controversial-antonio-garcia-martinez-new-hire-departure|url-status=live|archive-url=https://web.archive.org/web/20210514002603/https://www.vox.com/recode/2021/5/13/22435266/apple-employees-petition-controversial-antonio-garcia-martinez-new-hire-departure|archive-date=May 14, 2021|access-date=November 28, 2021|website=]|publisher=}}</ref> After the letter leaked to the press,<ref name=":0" /><ref name=":31" /> Scarlett's tweet about García Martínez appeared in ''Bloomberg'',<ref>{{Cite news|last=Gurman|first=Mark|date=12 May 2021|title=Apple Says Ads Engineer Leaves Company After Comments Draw Fire|work=]|url=https://www.bloomberg.com/news/articles/2021-05-13/apple-says-ads-engineer-leaves-company-after-comments-draw-fire|access-date=9 February 2020|archive-date=February 9, 2022|archive-url=https://web.archive.org/web/20220209235514/https://www.bloomberg.com/news/articles/2021-05-13/apple-says-ads-engineer-leaves-company-after-comments-draw-fire|url-status=live}}</ref> which she said triggered an onset of abuse, based on misconceptions that she had written the letter.<ref name=":11" /><ref name=":18" /> | |||
Scarlett said she was contacted by the company's ] department, who seemed only interested in suppressing bad publicity.<ref name=":0" /> She gave a quote to '']'', saying she "trust in Apple's culture", but the hire was "starkly contradictory" of her feelings.<ref name=":11" /><ref name=":18" /><ref>{{Cite web|last1=Metz|first1=Rachel|last2=O'Brien|first2=Sara|date=13 May 2021|title=Apple parts ways with newly hired ex-Facebook employee after workers cite 'misogynistic' writing|url=https://www.cnn.com/2021/05/13/tech/apple-antonio-garcia-martinez/index.html|access-date=2022-02-09|website=]|archive-date=February 9, 2022|archive-url=https://web.archive.org/web/20220209235516/https://www.cnn.com/2021/05/13/tech/apple-antonio-garcia-martinez/index.html|url-status=live}}</ref> Garcia Martinez was quickly fired,<ref name=":31" /> and Apple commented that "Behavior that demeans or discriminates against people for who they are has no place ."<ref name=":0" /> | |||
==== Remote work advocacy ==== | |||
Around June 2021, during the ], Apple announced they would be requiring most employees to return to working in the office several days a week.<ref name=":0" /><ref name=":1">{{Cite web|last1=Ghaffary|first1=Shirin|last2=Molla|first2=Rani|date=September 24, 2021|title=The real stakes of Apple's battle over remote work|url=https://www.vox.com/recode/22690190/apple-remote-work-from-home-employee-cher-scarlett-janneke-parrish|url-status=live|access-date=October 14, 2021|website=]|language=en|archive-url=https://web.archive.org/web/20210924153342/https://www.vox.com/recode/22690190/apple-remote-work-from-home-employee-cher-scarlett-janneke-parrish |archive-date=September 24, 2021 }}</ref> Scarlett helped to lead employees in organizing to be allowed to continue working remotely.<ref name=":1" /> Scarlett tweeted about the importance of remote work for ] employees, caregivers, and workers from ].<ref name=":0" /> She encouraged some colleagues to request accommodations under the ] to continue working from home. She later tweeted a medical release form she was given, which gave the company access to medical records normally protected by ], which made Scarlett and other employees uncomfortable.<ref name=":32" /><ref>{{Cite web|last=Schiffer|first=Zoe|date=15 July 2021|title=Apple employees say the company is cracking down on remote work|url=https://www.theverge.com/2021/7/15/22578804/apple-employees-work-from-home-request-denied-hybrid-model|access-date=2022-02-10|website=]|language=en|archive-date=February 10, 2022|archive-url=https://web.archive.org/web/20220210013044/https://www.theverge.com/2021/7/15/22578804/apple-employees-work-from-home-request-denied-hybrid-model|url-status=live}}</ref> | |||
Apple responded to the group's requests for more flexible remote work policies stating that "in-person collaboration is essential" to the company's culture and future. Scarlett criticized the company's response saying, "There's this idea that people skateboarding around tech campuses are bumping into each other and coming up with great new inventions. That's just not true," pointing to the company's already-distributed workforce.<ref name=":1" /><ref>{{Cite web|last=Herrera|first=Sonya|date=31 August 2021|title=Apple employees are ramping up their criticism of the secretive tech titan|url=https://www.bizjournals.com/sanjose/news/2021/08/31/apple-employees-ramp-up-criticism-of-tech-titan.html|access-date=2022-02-10|website=]|archive-date=September 1, 2021|archive-url=https://web.archive.org/web/20210901010040/https://www.bizjournals.com/sanjose/news/2021/08/31/apple-employees-ramp-up-criticism-of-tech-titan.html|url-status=live}}</ref> | |||
Apple's return-to-work plans were later delayed several times due to surging COVID-19 cases.<ref>{{Cite web|last=Aten|first=Jason|date=2021-12-16|title=With 3 Words, Apple Just Announced a Return to the Office Plan That Finally Makes Sense|url=https://www.inc.com/jason-aten/with-3-words-apples-ceo-tim-cook-announced-a-return-to-office-plan-that-finally-makes-sense.html|access-date=2022-02-09|website=]|language=en|archive-date=February 9, 2022|archive-url=https://web.archive.org/web/20220209235514/https://www.inc.com/jason-aten/with-3-words-apples-ceo-tim-cook-announced-a-return-to-office-plan-that-finally-makes-sense.html|url-status=live}}</ref><ref>{{Cite news |last1=De Avila |first1=Joseph |last2=Higgins |first2=Tim |date=2022-03-04 |title=Apple Sets Return to Office Date for April 11 |language=en-US |work=] |url=https://www.wsj.com/articles/apple-sets-return-to-office-date-for-april-11-11646428969 |access-date=2022-03-07 |issn=0099-9660 |archive-date=March 7, 2022 |archive-url=https://web.archive.org/web/20220307194213/https://www.wsj.com/articles/apple-sets-return-to-office-date-for-april-11-11646428969 |url-status=live }}</ref> | |||
==== #AppleToo movement and worker organizing ==== | |||
{{Main|AppleToo}} | |||
Scarlett was a leader of the #AppleToo movement.<ref name=":6" /> In August 2021, she launched a wage transparency survey at the company, after previous attempts by other employees were shut down.<ref name=":0" /><ref name=":3" /><ref name=":36" /><ref name=":11" /> It gained over 3,000 submissions.<ref name=":3" /><ref name=":36" /><ref name=":18" /><ref name=":11" /> Soon after, a group of employees created a website and Medium page, on which Scarlett and ], a program manager at Apple, posted anonymous reports of mistreatment, including verbal and sexual abuse, retaliation, discrimination, poor working conditions, and unequal pay experienced by Apple employees and contractors.<ref name=":6" /><ref name=":2" /> Scarlett said the group received over 600 stories from employees.<ref name=":4">{{Cite news |date=September 3, 2021 |title=Apple employees make US labour watchdog complaints |url=https://www.bbc.com/news/technology-58426226 |url-status=live |archive-url=https://web.archive.org/web/20211028180142/https://www.bbc.com/news/technology-58426226 |archive-date=October 28, 2021 |access-date=October 14, 2021 |work=] |language=en-GB}}</ref> Parrish was later fired,<ref name=":11">{{Cite web|last=Mak|first=Aaron|date=November 23, 2021|title=In the Summer, Three Workplace Activists Were Making Waves at Apple. All Three Are Now Gone.|url=https://slate.com/technology/2021/11/apple-workplace-activism-cher-scarlett.html|url-status=live|archive-url=https://web.archive.org/web/20211123203851/https://slate.com/technology/2021/11/apple-workplace-activism-cher-scarlett.html|archive-date=November 23, 2021|access-date=November 23, 2021|website=]|language=en}}</ref> and the group started more formally organizing as ],<ref name=":34">{{Cite web|last=Ghaffary|first=Shirin|date=29 December 2021|title=Big Tech's employees are one of the biggest checks on its power|url=https://www.vox.com/recode/22848750/whistleblower-facebook-google-apple-employees|url-status=live|archive-url=https://web.archive.org/web/20211229135445/https://www.vox.com/recode/22848750/whistleblower-facebook-google-apple-employees|archive-date=December 29, 2021|access-date=2021-12-29|website=]|language=en}}</ref> a solidarity union which Scarlett and Parrish helped found and as of May 2022, were advisors for.<ref name=":113">{{Cite magazine |last=Harrington |first=Caitlin |title=Apple Together Brings Corporate Workers Into the Union Effort |language=en-US |magazine=] |url=https://www.wired.com/story/apple-together-solidarity-union-organizing/ |access-date=2022-05-13 |issn=1059-1028}}</ref><ref name=":82">{{Cite news|last=Albergotti|first=Reed|date=18 February 2022|title=Some U.S. Apple Store employees are working to unionize, part of a growing worker backlash|newspaper=]|url=https://www.washingtonpost.com/technology/2022/02/18/apple-retail-stores-union-labor|access-date=18 February 2022|archive-date=February 18, 2022|archive-url=https://web.archive.org/web/20220218195820/https://www.washingtonpost.com/technology/2022/02/18/apple-retail-stores-union-labor/|url-status=live}}</ref> Organizers said that they are not being paid fairly for the work they are doing, and that many are struggling to survive.<ref name=":82" /><ref>{{cite web|last=Schiffer|first=Zoe|date=2021-11-01|title=Apple's frontline employees are struggling to survive|url=https://www.theverge.com/c/22807871/apples-frontline-employees-are-struggling-to-survive|access-date=2021-12-24|website=The Verge|archive-date=February 24, 2022|archive-url=https://web.archive.org/web/20220224184115/https://www.theverge.com/c/22807871/apple-frontline-employees-retail-customer-service-pandemic|url-status=live}}</ref> Scarlett asked '']'', "If the richest company in the world won't pay its workers enough to live, who will?"<ref name=":82" /> | |||
Apple has said that they trust in their "framework for the implementation and oversight of human rights commitments",<ref>{{Cite web|last1=Woellert|first1=Lorraine|last2=Boudreau|first2=Catherine|last3=Greene|first3=Shayna|date=12 January 2022|title=#APPLETOO|url=https://politi.co/3nfR9vG|access-date=2022-02-10|website=]|language=en|archive-date=February 24, 2022|archive-url=https://web.archive.org/web/20220224184132/https://www.politico.com/newsletters/the-long-game/2022/01/11/appletoo-495680|url-status=live}}</ref> and that they have "always strived to create an inclusive, welcoming workplace where everyone is respected and accepted".<ref name=":0" /> | |||
Scarlett's allegations with the NLRB, along with other employee activism around D&I, prompted SOC Investment Group (SOC), Trillium Asset Management (TAM), and ] (SEIU) to introduce a shareholder proposal for a "civil-rights audit." The proposal cited diversity statistics, and alleged that the company's public philanthropy in ] is not reflected in the company's own workforce, writing, "It is unclear how Apple plans to address racial inequality in its workforce,"<ref name=":25" /> and Scarlett said the company's "behavior is not reflective of the mission and values they portray to their shareholders and the public."<ref name=":25">{{Cite web|last=Sumagaysay|first=Levi|date=21 December 2021|title=Exclusive: Apple investors call for civil-rights audit|url=https://www.marketwatch.com/story/exclusive-apple-investors-call-for-civil-rights-audit-11640131895|url-status=live|access-date=2022-01-16|website=]|language=EN-US|archive-url=https://web.archive.org/web/20211222003443/https://www.marketwatch.com/story/exclusive-apple-investors-call-for-civil-rights-audit-11640131895 |archive-date=December 22, 2021 }}</ref> She said charts she tweeted showed "alarming" trends, alleging "white men have much more opportunities to advance within the company, and are more likely to be working in technical roles". She said her coworkers wanted "a third-party investigation into salary data, or an audit that have insight into."<ref name=":26">{{Cite web|last=Schiffer|first=Zoe|date=23 August 2021|title=Exclusive: Apple says it has pay equity, but an informal employee survey suggests otherwise|url=https://www.theverge.com/2021/8/23/22633141/apple-pay-equity-survey-results-wage-gap|url-status=live|access-date=2022-01-16|website=]|language=en|archive-url=https://web.archive.org/web/20210823163922/https://www.theverge.com/2021/8/23/22633141/apple-pay-equity-survey-results-wage-gap |archive-date=August 23, 2021 }}</ref> Apple recommended shareholders vote against the proposal,<ref name=":26" /> but on March 4, 2022, shareholders voted in favor of the proposal<ref name=":40">{{Cite web |last=Leswing |first=Kif |date=4 March 2022 |title=Shareholders vote for Apple to conduct a civil rights audit, bucking company's recommendation |url=https://www.cnbc.com/2022/03/04/apple-shareholders-vote-for-company-to-conduct-a-civil-rights-audit.html |access-date=2022-03-04 |website=] |language=en}}</ref> for the first time in 10 years.<ref>{{Cite web |last1=Ogunnaike |first1=Jade Magnus |last2=Manely |first2=Renaye |date=23 March 2022 |title=Commentary: Investors are telling Apple to 'think different' about civil rights |url=https://fortune.com/2022/03/23/investors-apple-think-different-civil-rights-discrimination-esg-wrokplace-corporate-culture-audits-racial-equity-ogunnaike-manely/ |access-date=2022-04-23 |website=] |language=en}}</ref> | |||
Apple has stated that they examine compensation annually and ensure that they maintain pay equity,<ref name=":6" /> that the company, through existing policies and practices, already meet the objectives of the civil-rights audit,<ref name=":40" /> and that "underrepresented communities represent nearly half of the U.S. workforce".<ref name=":26" /> The proposal was considered non-binding, but Apple agreed to follow through with the audit.<ref>{{Cite news |last=Lima |first=Cristiano |date=April 21, 2022 |title=Analysis {{!}} Under pressure, Apple commits to conducting a civil rights audit |language=en-US |newspaper=Washington Post |url=https://www.washingtonpost.com/politics/2022/04/21/under-pressure-apple-commits-conducting-civil-rights-audit/ |access-date=2022-10-26 |issn=0190-8286}}</ref> | |||
Also due to Scarlett's, Parrish's, and other Apple workers' charges over 2021 and 2022 with the NLRB against Apple, SOC, TAM, and SEIU introduced an additional shareholder proposal in September 2022 asking for a "workers' rights assessment."<ref>{{Cite web |date=2022-09-08 |title=Apple faces workers' rights shareholder proposal |url=https://www.corporatesecretary.com/articles/esg/33152/apple-faces-workers%E2%80%99-rights-shareholder-proposal |access-date=2022-10-26 |website=Corporate Secretary |language=en}}</ref><ref name=":48">{{Cite web |title=Union groups, investors seek worker rights review at Apple |url=https://news.yahoo.com/union-groups-investors-seek-worker-110443420.html |access-date=2022-10-26 |website=news.yahoo.com |date=September 7, 2022 |language=en-US}}</ref> | |||
==== Federal labor board charges ==== | |||
On September 1, 2021, Scarlett filed a charge with the ], alleging that Apple had violated the law in stopping employees from discussing their salaries and gathering data to examine ] or ].<ref name=":0" /><ref name=":49">{{Cite news |last=Clayton |first=James |date=October 11, 2021 |title=Silenced no more: A new era of tech whistleblowing? |url=https://www.bbc.com/news/technology-58850064 |url-status=live |archive-url=https://web.archive.org/web/20211014230123/https://www.bbc.com/news/technology-58850064 |archive-date=October 14, 2021 |access-date=October 14, 2021 |work=] |language=en-GB}}</ref><ref name=":4" /><ref>{{Cite news |last=Love |first=Julia |date=September 3, 2021 |title=U.S. labor agency probes two complaints from Apple workers |url=https://www.reuters.com/technology/us-national-labor-relations-board-investigating-two-complaints-apple-workers-2021-09-02/ |url-status=live |archive-url=https://web.archive.org/web/20211015201927/https://www.reuters.com/technology/us-national-labor-relations-board-investigating-two-complaints-apple-workers-2021-09-02/ |archive-date=October 15, 2021 |access-date=October 14, 2021 |work=] |language=en}}</ref> | |||
Scarlett and the company reached a ] in November 2021,<ref name=":37" /> after nearly three months of what Scarlett referred to as "fighting" with the company in a tweet,<ref name=":45">{{Cite news |last=Clark |first=Mitchell |date=9 December 2021 |title=Former Apple employee says she won't withdraw her labor board complaint |url=https://www.theverge.com/2021/12/9/22826620/apple-labor-cher-scarlett-settlement-nlrb-complaint |url-status=live |archive-url=https://web.archive.org/web/20211211214756/https://www.theverge.com/2021/12/9/22826620/apple-labor-cher-scarlett-settlement-nlrb-complaint |archive-date=December 11, 2021 |access-date=11 December 2021 |work=]}}</ref> which included a severance of one year's pay to be split with her attorneys, and withdrawal of the charge, under the condition that Apple make a "public, visible affirmation" that employees could freely discuss workplace conditions and pay. Scarlett tweeted that the affirmation was one of four demands she had sent to the company on September 2, 2021.<ref name=":45" /> In December, Scarlett said that Apple had not made changes to the settlement requested by the NLRB, and the withdrawal was subsequently denied by the agency.<ref name=":14">{{Cite web |last=Au-Yeung |first=Angel |date=December 9, 2021 |title=Ex-Apple Engineer Cher Scarlett No Longer Withdrawing U.S. Labor Agency Complaint Against Apple |url=https://www.forbes.com/sites/angelauyeung/2021/12/09/ex-apple-engineer-cher-scarlett-reinstates-us-labor-agency-complaint-against-apple/ |url-status=live |archive-url=https://web.archive.org/web/20211209191621/https://www.forbes.com/sites/angelauyeung/2021/12/09/ex-apple-engineer-cher-scarlett-reinstates-us-labor-agency-complaint-against-apple/ |archive-date=December 9, 2021 |access-date=December 11, 2021 |website=] |language=en}}</ref> The company posted the stipulated notice,<ref>{{Cite news |last=Schiffer |first=Zoe |date=19 November 2021 |title=Apple posts internal memo affirming employees' right to discuss pay |url=https://www.nbcnews.com/tech/apple/apple-posts-internal-memo-affirming-employees-right-discuss-pay-rcna5777 |url-status=live |archive-url=https://web.archive.org/web/20211219004415/https://www.nbcnews.com/tech/apple/apple-posts-internal-memo-affirming-employees-right-discuss-pay-rcna5777 |archive-date=December 19, 2021 |access-date=11 December 2021 |work=]}}</ref> but only during the week of Thanksgiving, which Apple had given the entire company off.<ref>{{Cite web |last=Warwick |first=Stephen |date=2021-09-18 |title=Tim Cook addresses pay, diversity, privacy, and more at internal meeting |url=https://www.imore.com/tim-cook-addresses-pay-diversity-privacy-and-more-internal-apple-meeting |url-status=live |archive-url=https://web.archive.org/web/20210918095152/https://www.imore.com/tim-cook-addresses-pay-diversity-privacy-and-more-internal-apple-meeting |archive-date=September 18, 2021 |access-date=2021-12-11 |website=iMore}}</ref> As a result, she said that Apple had not upheld the agreement, and she would not be making another request to withdraw the charge.<ref name=":14" /><ref name=":45" /><ref>{{Cite web |last=Choi |first=Joseph |date=December 9, 2021 |title=Former Apple employee isn't withdrawing labor complaint |url=https://thehill.com/policy/technology/585217-former-apple-employee-says-she-wont-withdraw-labor-complaint |url-status=live |archive-url=https://web.archive.org/web/20211209234849/https://thehill.com/policy/technology/585217-former-apple-employee-says-she-wont-withdraw-labor-complaint |archive-date=December 9, 2021 |access-date=December 11, 2021 |website=] |language=en}}</ref> | |||
In January 2023, the NLRB determined 3 of Scarlett's charges had merit<ref>{{cite news |last1=Mickle |first1=Tripp |title=Regulators Find Apple's Secrecy Violates Workers' Rights |url=https://www.nytimes.com/2023/01/31/technology/apple-workers-rights.html |work=The New York Times |date=31 January 2023}}</ref><ref>{{cite news |title=Apple violated work rules, according to US labour watchdog |url=https://www.ft.com/content/f085e07f-4615-41c2-922e-054e889ade1f |work=Financial Times |date=31 January 2023}}</ref> and charged Apple with unlawfully surveilling employees, suppressing worker organizing on social media, and hindering wage discussions in October 2024. The NLRB prosecutor also charged Apple with ], meaning that the company forced Scarlett to quit absent grounds for termination.<ref>{{Cite web |last=Campbell |first=Braden |date=November 1, 2024 |title=Apple Accused Of Suppressing Workers' Pay Gap Talks |url=https://www.law360.com/employment-authority/articles/2255235/apple-accused-of-suppressing-workers-pay-gap-talks |access-date=2024-11-04 |website=Law360 |language=en}}</ref><ref>{{Cite news |last=Wiessner |first=Daniel |date=November 1, 2024 |title=Apple accused by NLRB of deterring employees from discussing pay equity |url=https://www.reuters.com/legal/government/apple-accused-by-nlrb-deterring-employees-discussing-pay-equity-2024-11-01/ |work=Reuters}}</ref><ref>{{Cite news |last=Iafolla |first=Robert |date=November 1, 2024 |title=Apple Hit With Sixth Labor Board Complaint Alleging Violations |url=https://news.bloomberglaw.com/daily-labor-report/apple-hit-with-sixth-labor-board-complaint-alleging-violations |work=Bloomberg Law}}</ref> The NLRB found that Apple told Scarlett to stop posting on social media about the company and pressured her to take medical leave. Participants in the survey were interrogated about their involvement with Scarlett and the wage survey, and according to the complaint, managers at Apple threatened participants in public activism and the wage survey with demotions.<ref name=":51" /> The NLRB also charged Apple with ] of Parrish, and for enforcing other unlawful rules, such as forcing employees to sign contracts with illegal NDAs, which Scarlett had been forced to sign as part of her departure.<ref>{{Cite news |last=Dalloo |first=Rachel |date=October 10, 2024 |title=Apple is being accused of ‘illegally’ violating workers rights by the U.S. labor board |url=https://qz.com/u-s-labor-board-accuses-apple-of-illegal-workplace-vio-1851662141 |work=Quartz Magazine}}</ref><ref>{{Cite web |last=Shapero |first=Julia |date=2024-10-14 |title=National labor board alleges Apple restricting workers' Slack, social media use |url=https://thehill.com/policy/technology/4932687-apple-slack-labor-relations-board-complaint-restrictions-social-media/ |access-date=2024-10-20 |website=The Hill |language=en-US}}</ref><ref name=":14" /> | |||
==== Whistleblowing ==== | |||
], a public policy specialist, along with the non-profit shareholder advocacy group Open MIC,<ref>{{Cite web |last=Bass |first=Dina |date=October 13, 2021 |title=Microsoft Agrees to Human Rights Review in Deals With Law Enforcement, Government |url=https://www.bloomberg.com/news/articles/2021-10-13/microsoft-agrees-to-investor-push-for-human-rights-review-of-government-deals |url-status=live |archive-url=https://web.archive.org/web/20211128043739/https://www.bloomberg.com/news/articles/2021-10-13/microsoft-agrees-to-investor-push-for-human-rights-review-of-government-deals |archive-date=November 28, 2021 |access-date=November 27, 2021 |website=]}}</ref> and social impact investing firms Whistle Capital and Nia Impact Capital (Nia)<ref>{{Cite news |last=Fox |first=Kevin Jr.|date=November 23, 2021 |title=Apple Reportedly Lied in Recent Memo about NDAs and Silencing Employees |work=] |url=https://www.pastemagazine.com/tech/apple/apple-lied-in-recent-memo-silences-employees/ |url-status=live |access-date=November 26, 2021 |archive-url=https://web.archive.org/web/20211126215604/https://www.pastemagazine.com/tech/apple/apple-lied-in-recent-memo-silences-employees/ |archive-date=November 26, 2021}}</ref> filed a shareholder proposal at Apple on the use of concealment clauses.<ref name=":210">{{Cite news |last=Woo |first=Erin |date=November 24, 2021 |title=A Tech Whistle-Blower Helps Others Speak Out |language=en-US |work=] |url=https://www.nytimes.com/2021/11/24/technology/pinterest-whistle-blower-ifeoma-ozoma.html |url-status=live |access-date=November 24, 2021 |archive-url=https://web.archive.org/web/20211124123122/https://www.nytimes.com/2021/11/24/technology/pinterest-whistle-blower-ifeoma-ozoma.html |archive-date=November 24, 2021 |issn=0362-4331}}</ref> On October 25, 2021, Scarlett filed a ] complaint with the SEC over Apple's statements in a ] claiming that the company does not use non-disclosure agreements" (NDAs) in the context of harassment, discrimination, and other unlawful acts."<ref name=":10">{{Cite web |last=Drange |first=Matt |date=November 23, 2021 |title=Apple told the SEC it doesn't silence employees regarding workplace harassment or discrimination. New whistleblower documents show that isn't true. |url=https://www.businessinsider.com/apple-sec-response-under-scrutiny-after-whistleblower-comes-forward |url-status=live |archive-url=https://web.archive.org/web/20211123083725/https://www.businessinsider.com/apple-sec-response-under-scrutiny-after-whistleblower-comes-forward |archive-date=November 23, 2021 |access-date=November 23, 2021 |website=] |language=en-US}}</ref> Scarlett provided the SEC and, later, Nia, with the NDA that Apple had included as a part of a separation agreement, which she had refused to sign. In the complaint, Scarlett alleged that Apple had tried to stipulate that she describe her choice to "leav the company being a personal decision, rather than fleeing a hostile work environment".<ref name=":10" /> Apple's no-action request was subsequently denied by the SEC.<ref name=":15">{{Cite news |last1=Love |first1=Julia |last2=Nellis |first2=Stephen |date=2021-12-22 |title=U.S. SEC allows Apple shareholder's push for details on non-disclosure |language=en |work=Reuters |url=https://www.reuters.com/legal/litigation/us-sec-denies-apples-bid-dismiss-shareholder-proposal-concealment-clauses-2021-12-22/ |url-status=live |access-date=2021-12-31 |archive-url=https://web.archive.org/web/20211231033408/https://www.reuters.com/legal/litigation/us-sec-denies-apples-bid-dismiss-shareholder-proposal-concealment-clauses-2021-12-22/ |archive-date=December 31, 2021}}</ref> | |||
During the course of her settlement negotiations with Apple, Scarlett also asked for the company to add the language "Nothing in this agreement prevents you from discussing or disclosing information about unlawful acts in the workplace, such as harassment or discrimination or any other conduct that you have reason to believe is unlawful," which came from ] that would be effective in California a few months later in January 2022. The company refused at the time, but later said in a proxy statement to the SEC, which recommended that shareholders vote against the proposal, that it would add the language to all separation agreements in the United States.<ref name=":10" /><ref>{{Cite web |last=Sumagaysay |first=Levi |date=4 March 2022 |title='Shareholders really want Apple to be accountable for the image it portrays': Apple investors pass two proposals after worker controversy |url=https://www.marketwatch.com/story/apple-investors-tell-tech-giant-to-perform-a-civil-rights-audit-11646421984 |access-date=2022-03-07 |website=] |language=EN-US |archive-date=March 7, 2022 |archive-url=https://web.archive.org/web/20220307195534/https://www.marketwatch.com/story/apple-investors-tell-tech-giant-to-perform-a-civil-rights-audit-11646421984 |url-status=live }}</ref> Shareholders voted to approve the proposal on March 4, 2022.<ref name=":41" /> In December 2022, Apple said the audit found limited instances where provisions would infringe on a person's ability to speak about unlawful conduct and agreed to remove all concealment clauses from all employment contracts. They also voluntarily committed to non-enforcement of previous restrictions.<ref>{{Cite web |last=McGee |first=Patrick |date=December 9, 2022 |title=Apple to end employee gagging clauses after activist campaign |url=https://www.ft.com/content/8cd27d16-c996-4dc7-86af-ed6f40ff361c |access-date=2024-05-02 |website=Financial Times}}</ref> | |||
Scarlett received one of five payments of a $213,000 severance package,<ref name=":10" /><ref name=":14" /><ref>{{Cite news |last=McGee |first=Patrick |date=2022-08-04 |title=The women calling out Apple's handling of misconduct claims |work=Financial Times |url=https://www.ft.com/content/96160847-af3f-44b6-8129-1e39a73a28d3 |access-date=2022-10-02}}</ref> and received notice Apple would not be paying her attorneys, or making future severance and ] payments, because she "repeatedly" breached her NDA. The letter also stated Apple was "preserving its right to seek liquidated damage for each separate breach", to which Scarlett said, "I don't have anything for them to take".<ref>{{Cite web|last=Sumagaysay|first=Levi|title=SEC rejects Apple's argument that it doesn't try to silence workers after former employee disputed it|url=https://www.marketwatch.com/story/sec-rejects-apples-argument-that-it-doesnt-try-to-silence-workers-after-former-employee-disputed-it-11640218188|access-date=2021-12-24|website=MarketWatch|language=EN-US|archive-date=December 24, 2021|archive-url=https://web.archive.org/web/20211224140909/https://www.marketwatch.com/story/sec-rejects-apples-argument-that-it-doesnt-try-to-silence-workers-after-former-employee-disputed-it-11640218188|url-status=live}}</ref> In an essay for '']'', Scarlett, along with ] and ], who had both signed NDAs in ] with '']'', described a financial cost to speaking out and being driven from their careers and urged ] to pass legislature making such NDAs illegal.<ref name=":30">{{Cite news|last1=Carlson|first1=Gretchen|last2=Roginsky|first2=Julie|last3=Scarlett|first3=Cher|date=6 February 2022|title=Washington can be a leader on protecting sexual harassment, assault survivors|work=]|url=https://www.theolympian.com/opinion/op-ed/article258066068.html|access-date=7 February 2022|archive-date=February 24, 2022|archive-url=https://web.archive.org/web/20220224184118/https://www.theolympian.com/opinion/op-ed/article258066068.html|url-status=live}}</ref> Scarlett ran a ] campaign to pay her attorneys' fees.<ref name=":42" /> | |||
After leaving Apple in November 2021, Scarlett accepted a position with the nonprofit ].<ref name=":34" /> During her background screening, it was discovered that Apple had furnished her job title incorrectly as "associate" to ]'s employment verification databases, causing a delay in her hiring, and eventually the job offer being rescinded. A lawyer, Laurie Burgess, said the practice of reporting false job titles, which it follows for all past employees, may be illegal. Scarlett filed a retaliation complaint with the SEC, which is reportedly being investigated, along with her previous tip, after eight state officials urged the agency to look into Scarlett's allegations.<ref name=":16" /><ref>{{Cite news|last=Lima|first=Cristiano|date=9 February 2022|title=Analysis {{!}} SEC looking into Apple's use of nondisclosure agreements, whistleblower says|language=en-US|newspaper=]|url=https://www.washingtonpost.com/politics/2022/02/09/sec-looking-into-apples-use-nondisclosure-agreements-whistleblower-says/|access-date=2022-02-10|issn=0190-8286|archive-date=February 10, 2022|archive-url=https://web.archive.org/web/20220210025245/https://www.washingtonpost.com/politics/2022/02/09/sec-looking-into-apples-use-nondisclosure-agreements-whistleblower-says/|url-status=live}}</ref> | |||
=== 2021–present === | |||
Scarlett is on the Tech Worker Committee of ], an emergency fund for Apple and ] workers involved with organizing.<ref>{{Cite web|title=Our Team|url=https://coworkerfund.org/our-team/|access-date=2022-01-28|website=Solidarity Fund|language=en-US|archive-date=January 28, 2022|archive-url=https://web.archive.org/web/20220128192318/https://coworkerfund.org/our-team/|url-status=live}}</ref><ref name=":29">{{Cite web|last=Au-Yeung|first=Angel|date=29 December 2021|title=Technology Employees Warn: Companies Should Expect More Uprisings In 2022|url=https://www.forbes.com/sites/angelauyeung/2021/12/29/technology-employees-warn-companies-should-expect-more-uprisings-in-2022/|access-date=2022-01-28|website=]|language=en|archive-date=January 28, 2022|archive-url=https://web.archive.org/web/20220128192328/https://www.forbes.com/sites/angelauyeung/2021/12/29/technology-employees-warn-companies-should-expect-more-uprisings-in-2022/|url-status=live}}</ref> The fund was created by ] and ].<ref>{{Cite web|last=Jaffe|first=Sarah|date=30 June 2021|title=Tech's new labor movement is harnessing lessons learned a century ago|url=https://www.technologyreview.com/2021/06/30/1026450/big-tech-amazon-alphabet-labor-unions/|access-date=2022-01-28|website=]|language=en|archive-date=January 28, 2022|archive-url=https://web.archive.org/web/20220128192329/https://www.technologyreview.com/2021/06/30/1026450/big-tech-amazon-alphabet-labor-unions/|url-status=live}}</ref> Of the fund, Scarlett said, "There's a solidarity movement happening and there are hundreds of people from different parts of the company that are coming together to support the most vulnerable".<ref name=":29" /> In December 2021, Apple Together advertised the fund to encourage workers to strike in solidarity with workers at a retail store in ].<ref>{{Cite web|last=Ruiz-Grossman|first=Sarah|date=24 December 2021|title=Apple Workers Walk Out On Christmas Eve, Demanding Better Working Conditions|url=https://www.huffpost.com/entry/apple-retail-walk-out-pandemic-conditions_n_61c61b5ee4b04b42ab6afe19|access-date=2022-01-28|website=]|language=en|archive-date=January 14, 2022|archive-url=https://web.archive.org/web/20220114121930/https://www.huffpost.com/entry/apple-retail-walk-out-pandemic-conditions_n_61c61b5ee4b04b42ab6afe19|url-status=live}}</ref><ref>{{Cite web|last=Sundar|first=Huileng Tan, Juliana Kaplan, Sindhu|date=24 December 2021|title=More than 50 Apple employees have reportedly walked off the job on Christmas Eve and urged customers to boycott the iPhone maker|url=https://www.businessinsider.com/apple-employees-plan-walkout-on-christmas-eve-urge-customer-boycott-2021-12|access-date=2022-01-28|website=]|language=en-US|archive-date=January 25, 2022|archive-url=https://web.archive.org/web/20220125024034/https://www.businessinsider.com/apple-employees-plan-walkout-on-christmas-eve-urge-customer-boycott-2021-12|url-status=live}}</ref><ref>{{Cite web|last=Crimmins|first=Tricia|date=24 December 2021|title='The animals in that store the people who worked there like sh*t': Apple employees strike after spitting incident|url=https://www.dailydot.com/debug/apple-strike-christmas-eve-tiktok/|access-date=2022-02-13|website=]|language=en-US|archive-date=February 13, 2022|archive-url=https://web.archive.org/web/20220213003858/https://www.dailydot.com/debug/apple-strike-christmas-eve-tiktok/|url-status=live}}</ref> According to ], who co-founded Coworker.org, the call to action resulted in a real time increase of "significantly large" contributions from Apple employees.<ref>{{Cite web|last=Kraus|first=Rachel|date=16 January 2022|title=Who gets called a 'tech worker' is the big question for 2022|url=https://mashable.com/article/tech-union-organizing|access-date=2022-01-28|website=]|language=en|archive-date=January 28, 2022|archive-url=https://web.archive.org/web/20220128192328/https://mashable.com/article/tech-union-organizing|url-status=live}}</ref> | |||
In early 2022, Scarlett helped Starbucks baristas in the ], partnering with ] (WU), a ] affiliated with ]. While she was engaged in that effort, a ] Apple retail employee reached out to her "distraught" after their union organizing committee had lost its partnership with their trade union. Scarlett connected the workers with her Starbucks WU contact,<ref name=":113"/> and on February 22, 2022, ] voted to affiliate with WU. In April 2022, the workers went public with their organization effort to collect signatures to file for representation with the NLRB.<ref name=":122">{{Cite news |last=Albergotti |first=Reed |date=16 April 2022 |title=Workers at Apple's Grand Central store move toward unionizing |language=en-US |newspaper=Washington Post |url=https://www.washingtonpost.com/technology/2022/04/16/apple-grand-central-station-retail-union-workers-united/ |access-date=2022-04-18 |issn=0190-8286}}</ref> | |||
Scarlett joined game studio ControlZee in March 2022 <ref>{{Cite web |title=Cher 👩💻🔥 Principal Software Engineer - Work |url=https://cher.dev/work |url-status=live |archive-url=https://web.archive.org/web/20211120081154/https://cher.dev/work |archive-date=November 20, 2021 |access-date=2022-03-25 |website=cher.dev}}</ref><ref>{{Cite web |last=Hair |first=Calley |date=13 April 2022 |title=How salary transparency could impact the job hunt in Washington state |url=https://crosscut.com/politics/2022/04/how-salary-transparency-could-impact-job-hunt-washington-state |access-date=2022-04-14 |website=] |language=en}}</ref> to work on a game called ''dot big bang'',<ref name=":44">{{Cite news |last=Liao |first=Shannon |date=28 April 2022 |title=Ex-Blizzard, Apple employee files labor complaint against Epic Games |url=https://www.washingtonpost.com/video-games/2022/04/28/epic-games-nlrb/ |access-date=2022-04-29 |newspaper=] |language=en-US |issn=0190-8286}}</ref> a game creation platform that allows users to build ]s.<ref>{{Cite web |last=Lloyd |first=Coombes |date=2022-05-02 |title=YouTuber PrestonPlayz is releasing his very own video game – and it's NFT-free |url=https://www.dexerto.com/gaming/youtuber-prestonplayz-is-releasing-his-very-own-video-game-and-its-nft-free-1813202/ |access-date=2022-05-03 |website=Dexerto |language=en}}</ref> | |||
Scarlett was one of five expert researchers involved in a March 2022 '']'' (''FT'') investigation into "Russia's Google", ]. Scarlett and the other researchers found that Yandex was harvesting and storing sensitive information such as a user's ] and ] in ], which the ] could legally demand access to. Yandex said the information obtained could "theoretically" be used by Russian officials to identify persons, but it would be "extremely hard". The team of researchers said that users of more than 52,000 applications, including applications like ]s (VPNs) and secure ] launched during the ], targeted at ], would be unaware of the presence of Russian software because it was hidden in a ] (SDK) called AppMetrica, "piggybacking" on permissions granted to trusted applications. Scarlett said users were "trying to be proactive in being more safe, but actually making more vulnerable". The research started with Zach Edwards, a researcher at the ] Me2B Alliance, as part of an application audit campaign. ], which operates a ] of the same name, and some other application developers said they disabled the software and were working on removing it entirely. ] acknowledged they could be doing more to inform users about SDKs and agreed to conduct an investigation into the researchers' findings. Apple denied any SDKs could leech data without user knowledge.<ref>{{Cite news |last=McGee |first=Patrick |date=2022-03-29 |title=Russian tech giant's data harvesting raises security concerns |work=] |url=https://www.ft.com/content/c02083b5-8a0a-48e5-b850-831a3e6406bb |access-date=2022-03-29 |archive-date=March 29, 2022 |archive-url=https://web.archive.org/web/20220329162938/https://www.ft.com/content/c02083b5-8a0a-48e5-b850-831a3e6406bb |url-status=live }}</ref><ref>{{Cite web |last=Jamal |first=Urooba |date=29 March 2022 |title=Smartphone users' data could be at risk due to app software developed by Russia's largest internet firm, a report says |url=https://www.businessinsider.com/smartphone-users-unknowingly-sending-data-servers-russia-2022-3 |access-date=2022-03-30 |website=] |language=en-US |archive-date=March 31, 2022 |archive-url=https://web.archive.org/web/20220331190632/https://www.businessinsider.com/smartphone-users-unknowingly-sending-data-servers-russia-2022-3 |url-status=live }}</ref> | |||
In April 2022, ''The Washington Post'' reported that Scarlett believed she may have been turned down for positions at ] and ] due to her labor organizing at Apple. She filed charges with the NLRB against both companies, which as of April 2022, were being investigated. Epic had provided her with a form called a "Request for Activities" she says explicitly stated was required to be returned when an offer is about to be made. Epic said that request for the form to be filled out is not indicative of a forthcoming offer, and that another candidate "scored higher" in interviewing. Scarlett said that she "let go of other prospects" because it was "such a great match". According to Epic, by the time Scarlett returned the form, with details of her work in Apple Together, on December 8, 2021, the same day it was sent to her, the position had already been filled by a more qualified applicant. Scarlett tweeted that claim was "absurd". Epic said that recruiters were aware of her labor advocacy work prior to interviewing her, but Scarlett later clarified in a tweet that the form was reviewed by senior leadership, and that's what her concern was. Scarlett clarified in a tweet that she originally wasn't sure whether or not Epic may have violated the law in refusing to hire her, but said that after she learned the same thing happened to another unnamed person, she decided to move forward with the charges.<ref name=":44" /><ref>{{Cite web |last=Francis |first=Bryant |date=2022-04-28 |title=Epic Games hit by NLRB discrimination charge by former job applicant |url=https://www.gamedeveloper.com/culture/epic-games-hit-by-nlrb-discrimination-complaint-by-activist-job-applicant |access-date=2022-04-29 |website=] |language=en}}</ref><ref>{{Cite web |last=Fingas |first=Jon |date=29 April 2022 |title=Former Apple worker says Epic refused to hire her over labor advocacy |url=https://www.engadget.com/cher-scarlett-nlrb-labor-complaint-epic-games-190953630.html |access-date=2022-04-29 |website=] |language=en-US}}</ref> | |||
On November 22, 2023, the NLRB filed a charge against Mozilla for "failure to hire" of Scarlett. The prosecutors cited a series of tweets Scarlett made during the course of her interview and demanded the company hire Scarlett or pay incurred damages to "otherwise make her whole."<ref>{{cite news |last1=Love |first1=Julia |last2=Eidelson |first2=Josh |title=US Labor Board Files a Complaint Against Mozilla for Refusing to Hire Apple Activist |url=https://www.bloomberg.com/news/articles/2023-11-22/nlrb-files-case-against-mozilla-for-not-hiring-labor-activist |access-date=8 March 2024 |work=Bloomberg |date=22 November 2023 |language=en}}</ref> | |||
=== Facial recognition software criticism === | |||
Scarlett has called for scrutiny and regulation of ] software (FRS).<ref name=":46" /> In January 2022 Scarlett tweeted a photograph that ]'s FRS had thought was her, but was really her great-great-great-grandmother, and indicated that such activities were dangerous and off-putting. ], the ] of ], and Jerome Pesenti, Meta's head of ], responded to Scarlett's tweet that the FRS had been turned off "a while back" and that they "never tagged people in random photos of people they weren't connected to".<ref name=":42" /> | |||
A month later, Rachel Metz of '']'' reached out to Scarlett about the tweet to discuss FRS, and directed Scarlett to ], a FRS website that allows users to search the internet for photos matching a face in an uploaded photo. Curious if the site would also give images of her relatives, Scarlett found some photos of her and matches to similar-looking individuals such as ] and ], but no photographs of any of her relatives. However, some of the photos of her turned out to be from a 2005 incident in which she was forced to perform sexual acts on camera. Despite an opt-out request being approved, Scarlett and Metz discovered that the images were not actually removed from the service.<ref name=":46" /><ref name=":47" /> Scarlett filed complaints with the Washington State Attorney General's office in January 2023. After PimEyes removed more than 400 matching images, searches still found her images on the website.<ref name="wired-pimeyes">{{Cite magazine |last=Morrish |first=Lydia |date=2023-03-13 |title=A Face Recognition Site Crawled the Web for Dead People's Photos |language=en-US |magazine=] |url=https://www.wired.com/story/a-face-recognition-site-crawled-the-web-for-dead-peoples-photos/ |access-date=2023-05-02 | |||
|issn=1059-1028}}</ref> | |||
A '']'' investigation found that PimEyes primary use was for stalking and warned it could be the end of privacy.<ref>{{Cite episode |title=This Facial Recognition Tool Could Be the End of Privacy |series=Vice News Tonight |series-link=Vice News Tonight |network=Vice TV |date=January 7, 2023 |season=6 |number=1}}</ref> The implications of Scarlett's experience with facial recognition software raised questions about privacy and control over one's own face. She called the technology leap to using a picture of someone's face to find out everything about them "'']'' stuff."<ref>{{Cite book |last=Murgia |first=Madhumita |title=Code dependent: living in the shadow of AI |date=2024 |publisher=Henry Holt and Company |isbn=978-1-250-86739-1 |edition=First U.S. |location=New York, NY}}</ref><ref>{{Cite book |last=Hill |first=Kashmir |title=Your face belongs to us: a secretive startup's quest to end privacy as we know it |date=2023 |publisher=Random House |isbn=978-0-593-44856-4 |edition=First |location=New York}}</ref><ref>{{Cite thesis |last=Kiene |first=Kiara |date=2024 |title=Open-Source Surveillance- Do You Own Your Face? |journal=University of Chicago |doi=10.6082/uchicago.11992}}</ref> | |||
== Select publications == | |||
* {{Cite news |last1=Carlson |first1=Gretchen |author-link1=Gretchen Carlson |last2=Roginsky |first2=Julie |author-link2=Julie Roginsky |last3=Scarlett |first3=Cher |date=6 February 2022 |title=Washington can be a leader on protecting sexual harassment, assault survivors |work=] |url=https://www.theolympian.com/opinion/op-ed/article258066068.html |access-date=7 June 2022 |ref=none}} | |||
* {{Cite web |last=Scarlett |first=Cher |date=12 March 2019 |title=Creating A Spotify-Powered App Using Nuxt.js |url=https://www.smashingmagazine.com/2019/03/spotify-app-vue-nuxt-javascript/ |access-date=7 June 2022 |website=] |ref=none}} | |||
* {{Cite web |last=Scarlett |first=Cher |date=17 February 2022 |title=A practical guide to mentoring (and being mentored) |url=https://blog.polywork.com/a-practical-guide-to-mentoring-and-being-mentored/ |access-date=7 June 2022 |website=] |ref=none}} | |||
== Legislation == | |||
=== Whistleblower protection === | |||
In 2021, Scarlett led efforts in Washington state to reform employer secrecy practices.<ref name=":50">{{Cite journal |last=Bloch-Wehba |first=Hannah |date=March 3, 2023 |title=The Promise and Perils of Tech Whistleblowing |url=https://ssrn.com/abstract=4377064 |journal=Northwestern University Law Review |volume=118 |issue=6 |pages=1503–62 |via=SSRN}}</ref> She lobbied for legislation in her home state of Washington similar to the Silenced No More Act, a bill in ] that prevents employers from silencing whistleblowers. After seeking advice from ], a former Pinterest public policy employee who had led California's advocacy,<ref name=":12">{{Cite news|last=Woo|first=Erin|date=November 24, 2021|title=A Tech Whistle-Blower Helps Others Speak Out|language=en-US|work=]|url=https://www.nytimes.com/2021/11/24/technology/pinterest-whistle-blower-ifeoma-ozoma.html|access-date=November 24, 2021|issn=0362-4331|archive-date=November 24, 2021|archive-url=https://web.archive.org/web/20211124123122/https://www.nytimes.com/2021/11/24/technology/pinterest-whistle-blower-ifeoma-ozoma.html|url-status=live}}</ref><ref name=":50" /> Scarlett worked with Senator ] and House Representative ] on bills in the 2022 ] session.<ref name=":12" /><ref name=":13">{{Cite news|last=Love|first=Julia|date=November 24, 2021|title=Former Apple worker inspires Washington state measure seeking to curb NDAs|language=en|work=]|url=https://www.reuters.com/article/apple-labor-idUSKBN2I92LA|access-date=November 25, 2021|archive-date=November 25, 2021|archive-url=https://web.archive.org/web/20211125001007/https://www.reuters.com/article/apple-labor-idUSKBN2I92LA|url-status=live}}</ref> Scarlett and ], a former Google employee, testified in support of the house bill (HB 1795) they inspired,<ref name=":13" /> which was passed into law on March 3, 2022.<ref name=":28" /><ref>{{Cite web |last=Lapowsky |first=Issie |date=2022-03-04 |title=Washington became the second state to pass the Silenced No More Act |url=https://www.protocol.com/bulletins/washington-silenced-no-more |access-date=2022-03-04 |website=] |language=en |archive-date=March 4, 2022 |archive-url=https://web.archive.org/web/20220304190758/https://www.protocol.com/bulletins/washington-silenced-no-more |url-status=live }}</ref> It was effective with ] coverage as of June 9, 2022.<ref>{{Cite news |last=Giangreco |first=Leigh |date=April 19, 2022 |title=How tech workers had an outsize role in shaping efforts to nix NDAs |url=https://www.fastcompany.com/90753560/tech-workers-have-an-outsized-role-in-shaping-efforts-to-nix-ndas |work=FastCompany}}</ref><ref>{{Cite web |last=Lapowsky |first=Issie |date=2022-03-30 |title=The Silenced No More Act just became law in Washington state |url=https://www.protocol.com/bulletins/silenced-no-more-washington-law |access-date=2022-03-30 |website=] |language=en |archive-date=March 31, 2022 |archive-url=https://web.archive.org/web/20220331185735/https://www.protocol.com/bulletins/silenced-no-more-washington-law |url-status=live }}</ref> Due to their secrecy reform work, Ozoma and Scarlett became leaders of tech accountability.<ref name=":50" /><ref name=":49" /> | |||
Google committed to Silenced No More protections for all employees following passage of the Washington legislation.<ref>{{Cite web |last=Lapowsky |first=Issie |date=2022-04-11 |title=Google quietly gave Silenced No More protections to all |url=https://www.protocol.com/bulletins/google-silenced-more-act |url-status=dead |archive-url=https://web.archive.org/web/20240222232657/https://www.protocol.com/bulletins/google-silenced-more-act |archive-date=February 22, 2024 |access-date=2022-04-14 |website=] |language=en}}</ref> Apple added the language to their employment contracts,<ref>{{Cite web |last=Roth |first=Emma |date=2022-12-10 |title=Apple will let its employees talk about discrimination and abuse |url=https://www.theverge.com/2022/12/10/23503083/apple-employees-discrimination-abuse-ndas |access-date=2024-06-05 |website=The Verge |language=en}}</ref> after refusing to do so as part of Scarlett's separation agreement.<ref name=":10" /> | |||
=== Wage transparency === | |||
In 2022, Scarlett lobbied for SB 5761, a bill that requires employers with 15<ref name=":43">{{Cite web |last=Levitsky |first=Allison |date=2022-04-01 |title=Hiring in Washington state? You'll have to post a salary range. |url=https://www.protocol.com/bulletins/washington-salary-range-law |url-status=dead |archive-url=https://web.archive.org/web/20231209144931/https://www.protocol.com/bulletins/washington-salary-range-law |archive-date=December 9, 2023 |access-date=2022-04-01 |website=] |language=en}}</ref> or more employees to post salary information on its job postings, including for internal transfers for existing employees. Scarlett had relocated while she was at Apple and requests for her new compensation were unanswered until after she moved. Scarlett testified in support of the bill on February 16, 2022, and spoke about her own wages being suppressed during her career because her past employers asked for her salary expectations, instead of sharing what the role paid. She said that underrepresented groups are often not in a position to negotiate, and the "veil of secrecy" around compensation results in wage gaps. The bill was passed into law on March 1, 2022.<ref>{{Cite web |title=Washington State Legislature - SB 5761 - 2021-22 |url=https://app.leg.wa.gov/billsummary?BillNumber=5761&Initiative=false&Year=2021 |access-date=7 March 2022 |website=] |archive-date=March 7, 2022 |archive-url=https://web.archive.org/web/20220307161027/https://app.leg.wa.gov/billsummary?BillNumber=5761&Initiative=false&Year=2021 |url-status=live }}</ref><ref>{{Cite web |last=Rosenblatt |first=Lauren |date=6 March 2022 |title=All job postings in Washington will likely soon include salary information |url=https://www.seattletimes.com/business/all-job-postings-in-washington-will-likely-soon-include-salary-information/ |access-date=2022-03-07 |website=] |language=en-US |archive-date=March 7, 2022 |archive-url=https://web.archive.org/web/20220307161027/https://www.seattletimes.com/business/all-job-postings-in-washington-will-likely-soon-include-salary-information/ |url-status=live }}</ref><ref>{{Cite web |date=16 February 2022 |title=House Labor & Workplace Standards Committee - TVW |url=https://tvw.org/video/house-labor-workplace-standards-committee-2022021269/ |access-date=2022-03-07 |website=] |language=en-US |archive-date=March 7, 2022 |archive-url=https://web.archive.org/web/20220307161027/https://tvw.org/video/house-labor-workplace-standards-committee-2022021269/ |url-status=live }}</ref> It is effective as of January 1, 2023.<ref name=":43" /> | |||
=== Health data privacy === | |||
In 2023, Scarlett testified in favor of the My Health, My Data Act sponsored by ]. HB 1155, which was requested by Washington's Attorney General, ], prohibits the collection and sharing of digital health data, or data that can be used to infer health status, without consent. It also prohibits identifying or tracking consumers around healthcare services. It was the first law in the nation of its kind. Scarlett said the bill was weakened after an amendment allowed businesses to track location data within a 1,750 foot radius without permission.<ref>{{cite web |last1=SCHUBERT |first1=CHARLOTTE |title=Washington state lawmakers pass bill to protect privacy of consumer health data |url=https://www.geekwire.com/2023/washington-state-lawmakers-pass-bill-to-protect-privacy-of-consumer-health-data/ |website=GeekWire |date=April 18, 2023}}</ref> The bill was signed by the governor in April, effective March 31, 2024.<ref>{{cite web |last1=Maddeerra |first1=Michael |title=My Health My Data Act Rollout Begins March 31: What You Need to Know |url=https://www.jdsupra.com/legalnews/my-health-my-data-act-rollout-begins-5769775/ |website=JD Supra |language=en |date=April 1, 2024}}</ref> | |||
== Personal life == | == Personal life == | ||
Scarlett has ] and ].<ref name=":0" /><ref name=":1" /><ref name=":11" /> | |||
Scarlett grew up in ], ]. She did well in school and was interested in ] and ]. Scarlett experienced ], and when she was in high school began battling ], eventually dropping out. Scarlett has ].<ref name=":0" /> | |||
Scarlett |
Scarlett is active on Twitter, where she is known for her advocacy for ] groups.<ref name=":0" /> | ||
== See also == | == See also == | ||
* ] | * ] | ||
* ] | * ] | ||
* ] | |||
* ] | |||
* ] | |||
* ] | |||
== References == | == References == | ||
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== External links == | == External links == | ||
* {{Official website}} | * {{Official website}} | ||
* {{ |
* {{twitter}} | ||
* {{Commons category-inline}} | |||
{{authority control}} | {{authority control}} | ||
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Latest revision as of 08:34, 20 November 2024
American software engineer, writer, labor activist, and corporate whistleblower
Cher Scarlett | |
---|---|
Scarlett in 2021 | |
Born | (1985-04-06) April 6, 1985 (age 39) Walla Walla, Washington, U.S. |
Occupation | Software engineer |
Employer | ControlZee |
Known for | Workers' rights advocacy |
Notable work | #AppleToo movement Apple Together |
Cher Scarlett (born (1985-04-06)April 6, 1985) is an American software engineer, workers' rights activist, and writer who is known for starting #AppleToo. She has organized staff at Apple, Activision Blizzard, and Starbucks.
Scarlett, who has bipolar disorder, experienced struggles in her early life, leading her to drop out of high school and attempt to overdose. Self-taught web development skills from her adolescence in the late 1990s allowed her to overcome a lack of formal education and build a software engineering career after the birth of her child. Scarlett's experiences and observations in a male-dominated occupation led her to become a workers' rights advocate and critic of technology and corporations.
She was a leader of the #AppleToo movement, which gathered and shared stories of mistreatment from current and former Apple employees, and was a founder of Apple Together, a solidarity union, where she remains an advisor. Scarlett also filed complaints against Apple with the National Labor Relations Board (NLRB) and U.S. Securities and Exchange Commission. After months of activism at the company, Scarlett resigned with a now-defunct settlement after she says she was harassed, intimidated, and retaliated against. In October 2024, the NLRB prosecutor charged Apple with illegally terminating Scarlett through constructive dismissal.
Scarlett has successfully lobbied for labor laws in Washington state. She also advocated for Apple shareholder proposals regarding civil rights and concealment clauses, the first to be approved by the company's shareholders in more than 10 years. The audit into concealment clauses resulted in an overhaul of Apple's employment contracts.
Early life and education
Scarlett was born in Walla Walla, Washington, and grew up in Kirkland with her mother, who worked in construction. Her father and step-father were mostly absent from her life. She said she grew up poor, coming from generational poverty in a family of farm laborers that settled in Eastern Washington descended from the Volga Germans.
She attended Juanita High School in the early 2000s, and says she earned a nearly perfect score on the SAT. Scarlett was interested in science and video gaming, and says she wanted to be a scientist and go to space after being a junior astronaut and studying biotechnology while in school. She taught herself to code during middle school, creating a website for her guild in EverQuest and continued experimenting with web development on the blogging platform LiveJournal.
Scarlett experienced sexual abuse at a young age, and when she was in high school began battling drug addiction, eventually dropping out. She also experienced an incident of commercial sexual exploitation in 2005, which led her to a suicide attempt. Scarlett later provided information to federal authorities that led to the arrest of one of the perpetrators in 2018. Prior to starting her career, Scarlett worked as a stripper, but she says getting pregnant prompted her to change her life.
Scarlett also worked in the service industry, including working "overnights" at Krispy Kreme, while her daughter was young.
Career and activism
2007–2015
In 2007, Scarlett worked briefly in a web development position at a real-estate firm. She worked as a freelance developer until 2011, when she was recruited as a web developer at USA Today, where her manager referred to her as a "talented developer".
Activision Blizzard (2015–2016)
See also: California Department of Fair Employment and Housing v. Activision Blizzard and ABK Workers AllianceIn 2015, Scarlett was hired as a software engineer at Activision Blizzard and worked on their Battle.net platform. While there, she pressed the human resources department on gender-based pay discrimination and sexism she had observed. She said that her manager and she developed the games publisher's first interactive esports brackets and esports data API, and her manager told The Washington Post that she was an "incredibly driven" employee and "shows passion with every project she works on and she doesn't stop until she gets it right."
Scarlett left Blizzard in 2016, and in 2021, provided testimony to the California Department of Fair Employment and Housing as part of a lawsuit alleging systemic discrimination, sexual harassment, and retaliation. Scarlett encouraged others to come forward, helped direct them to the agency, and later supported a walkout. Scarlett alleged in the amended lawsuit she was groped by Alex Afrasiabi, a former developer of World of Warcraft (WoW), at a work event, who was named as "a blatant example" of Blizzard's "refusal to deal with a harasser because of his seniority/position," and that she had been told by a friend that he had done the same to her the year prior at BlizzCon. Afrasiabi was fired in 2020.
Scarlett spoke publicly about what she alleged to be poor treatment of female employees through underpayment, sexual harassment, and abuse. Scarlett alleged that she was unfairly reprimanded, touched inappropriately, and sexually harassed on a regular basis. Scarlett and others referred to the behavior described in the lawsuit as normalized at the company, Scarlett saying, "this behavior was normal and protected here". She outed the unnamed chief technology officer (CTO) from the lawsuit as Ben Kilgore in a series of tweets, claiming he had been the subject of numerous complaints about inappropriate behavior, some of which had also been reported to authorities years earlier. This was later corroborated by Bloomberg and The Wall Street Journal. Kilgore was terminated in 2018.
She also spoke about what she said was improper handling of a 2018 incident when she outed one of Overwatch League's unpaid moderators for previously hoarding and distributing revenge porn. The moderator was removed from his role without notice, and his public complaints about the company's treatment of volunteer workers went viral, gaining significant sympathy from the community. A few hours later, Scarlett wrote a Medium post about her history with the moderator, dating back to 2012 when Twitch was still small and she livestreamed WoW. The moderator initially denied the allegations, but later retracted his denial and apologized. Blizzard later dissolved community moderation teams.
Scarlett criticized working in a "dream job" like Blizzard. She said that because of the sacrifices employees make to get there, "you ignore everything that's happening because you want to be there so badly" and "you stop seeing things that are bad as bad." The company said it appreciated Scarlett's bravery in coming forward, and said they were prioritizing equity and safety in the workplace.
2016–2020
See also: Criticism of Starbucks and Starbucks unionsScarlett joined World Wide Technology in 2016, working there until 2017, when she was recruited at Starbucks as a lead software engineer, where she worked remotely from Greater St. Louis, Missouri. At Starbucks, she joined a successful campaign to address gender-based pay disparities. After leaving in 2019 to work at Webflow, she wrote about what she alleged to be a practice at Starbucks of paying lower wages to workers in areas that were predominantly Black or had high proportions of underrepresented groups. She continued to write, primarily advocating for equity in tech, and became a maintainer for a website that advocates for healthy work–life balance in tech, 1x.engineer, a play on the heavily stereotyped idea of a "10x engineer".
Apple (2020–2021)
See also: Criticism of Apple Inc. and Apple worker organizationsIn April 2020, Scarlett began working as a principal software engineer on Apple's software security team, where she worked remotely from St. Louis, and later, the Seattle metropolitan area.
A year into her employment, Scarlett got involved in workplace activism in the company's Slack, which was repeatedly leaked to the press. Scarlett became the most vocal, public-facing advocate for workplace issues at Apple, where employees previously rarely spoke to the media, especially about the company's "unprecedented" secretive culture. Scarlett was credited for inspiring others to speak out, but was also criticized for breaking the company's unwritten rules, such as not speaking unsolicited about Apple publicly. She said that while hundreds of people asked for help with concerns around pay equity, discrimination, and restrictive remote work policies, she was also accused of ruining the company's culture. Scarlett said that Apple's "cult-like" and "self-policing" culture of loyalty and secrecy has discouraged employees from speaking out, and told The New York Times, "Never have I met people more terrified to speak out against their employer".
Scarlett was pressured into requesting medical leave in September 2021, and said that harassment from colleagues affected her mental health. She said that while discussing her request, Apple asked her to stop discussing the company publicly tweeting that executives said she was "giving them a lot of headaches". She said she felt forced to comply, and was subsequently granted paid time off (PTO) instead of medical leave. Scarlett described several incidents of harassment from colleagues at Apple, including a "nasty email" from a teammate she tried unsuccessfully to address with their manager, accusations of leaking confidential information, anonymous hateful messages on various platforms, obscene submissions to her compensation survey, and an incident of doxing on Blind. Though the company helped her take safety precautions, Scarlett said that Apple enabled the abuse by not condemning the behavior.
On November 19, 2021, after briefly returning to work, Scarlett quit, later alleging she was isolated, intimidated and retaliated against, after filing National Labor Relations Board (NLRB) and U.S. Securities and Exchange Commission (SEC) complaints against the company.
Antonio García Martínez
In May 2021, Scarlett tweeted that she was "gutted" by the hiring of Antonio García Martínez, and that she "believe in leadership to do the right thing". García Martínez had previously written in a book that women in the Bay Area were "soft and weak, cosseted and naive". Scarlett edited a letter that a group of employees had drafted to send to management, which spoke out against the hire as not being aligned with Apple's diversity and inclusion (D&I) policies and made a list of demands. After the letter leaked to the press, Scarlett's tweet about García Martínez appeared in Bloomberg, which she said triggered an onset of abuse, based on misconceptions that she had written the letter.
Scarlett said she was contacted by the company's public relations department, who seemed only interested in suppressing bad publicity. She gave a quote to CNN, saying she "trust in Apple's culture", but the hire was "starkly contradictory" of her feelings. Garcia Martinez was quickly fired, and Apple commented that "Behavior that demeans or discriminates against people for who they are has no place ."
Remote work advocacy
Around June 2021, during the COVID-19 pandemic, Apple announced they would be requiring most employees to return to working in the office several days a week. Scarlett helped to lead employees in organizing to be allowed to continue working remotely. Scarlett tweeted about the importance of remote work for disabled employees, caregivers, and workers from poverty. She encouraged some colleagues to request accommodations under the Americans with Disabilities Act of 1990 to continue working from home. She later tweeted a medical release form she was given, which gave the company access to medical records normally protected by Health Insurance Portability and Accountability Act, which made Scarlett and other employees uncomfortable.
Apple responded to the group's requests for more flexible remote work policies stating that "in-person collaboration is essential" to the company's culture and future. Scarlett criticized the company's response saying, "There's this idea that people skateboarding around tech campuses are bumping into each other and coming up with great new inventions. That's just not true," pointing to the company's already-distributed workforce.
Apple's return-to-work plans were later delayed several times due to surging COVID-19 cases.
#AppleToo movement and worker organizing
Main article: AppleTooScarlett was a leader of the #AppleToo movement. In August 2021, she launched a wage transparency survey at the company, after previous attempts by other employees were shut down. It gained over 3,000 submissions. Soon after, a group of employees created a website and Medium page, on which Scarlett and Janneke Parrish, a program manager at Apple, posted anonymous reports of mistreatment, including verbal and sexual abuse, retaliation, discrimination, poor working conditions, and unequal pay experienced by Apple employees and contractors. Scarlett said the group received over 600 stories from employees. Parrish was later fired, and the group started more formally organizing as Apple Together, a solidarity union which Scarlett and Parrish helped found and as of May 2022, were advisors for. Organizers said that they are not being paid fairly for the work they are doing, and that many are struggling to survive. Scarlett asked The Washington Post, "If the richest company in the world won't pay its workers enough to live, who will?"
Apple has said that they trust in their "framework for the implementation and oversight of human rights commitments", and that they have "always strived to create an inclusive, welcoming workplace where everyone is respected and accepted".
Scarlett's allegations with the NLRB, along with other employee activism around D&I, prompted SOC Investment Group (SOC), Trillium Asset Management (TAM), and Service Employees International Union (SEIU) to introduce a shareholder proposal for a "civil-rights audit." The proposal cited diversity statistics, and alleged that the company's public philanthropy in racial justice is not reflected in the company's own workforce, writing, "It is unclear how Apple plans to address racial inequality in its workforce," and Scarlett said the company's "behavior is not reflective of the mission and values they portray to their shareholders and the public." She said charts she tweeted showed "alarming" trends, alleging "white men have much more opportunities to advance within the company, and are more likely to be working in technical roles". She said her coworkers wanted "a third-party investigation into salary data, or an audit that have insight into." Apple recommended shareholders vote against the proposal, but on March 4, 2022, shareholders voted in favor of the proposal for the first time in 10 years.
Apple has stated that they examine compensation annually and ensure that they maintain pay equity, that the company, through existing policies and practices, already meet the objectives of the civil-rights audit, and that "underrepresented communities represent nearly half of the U.S. workforce". The proposal was considered non-binding, but Apple agreed to follow through with the audit.
Also due to Scarlett's, Parrish's, and other Apple workers' charges over 2021 and 2022 with the NLRB against Apple, SOC, TAM, and SEIU introduced an additional shareholder proposal in September 2022 asking for a "workers' rights assessment."
Federal labor board charges
On September 1, 2021, Scarlett filed a charge with the National Labor Relations Board, alleging that Apple had violated the law in stopping employees from discussing their salaries and gathering data to examine racial or gender-based wage gaps.
Scarlett and the company reached a non-board settlement in November 2021, after nearly three months of what Scarlett referred to as "fighting" with the company in a tweet, which included a severance of one year's pay to be split with her attorneys, and withdrawal of the charge, under the condition that Apple make a "public, visible affirmation" that employees could freely discuss workplace conditions and pay. Scarlett tweeted that the affirmation was one of four demands she had sent to the company on September 2, 2021. In December, Scarlett said that Apple had not made changes to the settlement requested by the NLRB, and the withdrawal was subsequently denied by the agency. The company posted the stipulated notice, but only during the week of Thanksgiving, which Apple had given the entire company off. As a result, she said that Apple had not upheld the agreement, and she would not be making another request to withdraw the charge.
In January 2023, the NLRB determined 3 of Scarlett's charges had merit and charged Apple with unlawfully surveilling employees, suppressing worker organizing on social media, and hindering wage discussions in October 2024. The NLRB prosecutor also charged Apple with constructive dismissal, meaning that the company forced Scarlett to quit absent grounds for termination. The NLRB found that Apple told Scarlett to stop posting on social media about the company and pressured her to take medical leave. Participants in the survey were interrogated about their involvement with Scarlett and the wage survey, and according to the complaint, managers at Apple threatened participants in public activism and the wage survey with demotions. The NLRB also charged Apple with wrongful dismissal of Parrish, and for enforcing other unlawful rules, such as forcing employees to sign contracts with illegal NDAs, which Scarlett had been forced to sign as part of her departure.
Whistleblowing
Ifeoma Ozoma, a public policy specialist, along with the non-profit shareholder advocacy group Open MIC, and social impact investing firms Whistle Capital and Nia Impact Capital (Nia) filed a shareholder proposal at Apple on the use of concealment clauses. On October 25, 2021, Scarlett filed a whistleblower complaint with the SEC over Apple's statements in a no-action letter claiming that the company does not use non-disclosure agreements" (NDAs) in the context of harassment, discrimination, and other unlawful acts." Scarlett provided the SEC and, later, Nia, with the NDA that Apple had included as a part of a separation agreement, which she had refused to sign. In the complaint, Scarlett alleged that Apple had tried to stipulate that she describe her choice to "leav the company being a personal decision, rather than fleeing a hostile work environment". Apple's no-action request was subsequently denied by the SEC.
During the course of her settlement negotiations with Apple, Scarlett also asked for the company to add the language "Nothing in this agreement prevents you from discussing or disclosing information about unlawful acts in the workplace, such as harassment or discrimination or any other conduct that you have reason to believe is unlawful," which came from a law that would be effective in California a few months later in January 2022. The company refused at the time, but later said in a proxy statement to the SEC, which recommended that shareholders vote against the proposal, that it would add the language to all separation agreements in the United States. Shareholders voted to approve the proposal on March 4, 2022. In December 2022, Apple said the audit found limited instances where provisions would infringe on a person's ability to speak about unlawful conduct and agreed to remove all concealment clauses from all employment contracts. They also voluntarily committed to non-enforcement of previous restrictions.
Scarlett received one of five payments of a $213,000 severance package, and received notice Apple would not be paying her attorneys, or making future severance and COBRA payments, because she "repeatedly" breached her NDA. The letter also stated Apple was "preserving its right to seek liquidated damage for each separate breach", to which Scarlett said, "I don't have anything for them to take". In an essay for The Olympian, Scarlett, along with Gretchen Carlson and Julie Roginsky, who had both signed NDAs in settlements with Fox News, described a financial cost to speaking out and being driven from their careers and urged Washington to pass legislature making such NDAs illegal. Scarlett ran a GoFundMe campaign to pay her attorneys' fees.
After leaving Apple in November 2021, Scarlett accepted a position with the nonprofit Seattle Cancer Care Alliance. During her background screening, it was discovered that Apple had furnished her job title incorrectly as "associate" to Equifax's employment verification databases, causing a delay in her hiring, and eventually the job offer being rescinded. A lawyer, Laurie Burgess, said the practice of reporting false job titles, which it follows for all past employees, may be illegal. Scarlett filed a retaliation complaint with the SEC, which is reportedly being investigated, along with her previous tip, after eight state officials urged the agency to look into Scarlett's allegations.
2021–present
Scarlett is on the Tech Worker Committee of The Solidarity Fund, an emergency fund for Apple and Netflix workers involved with organizing. The fund was created by Liz Fong-Jones and Coworker.org. Of the fund, Scarlett said, "There's a solidarity movement happening and there are hundreds of people from different parts of the company that are coming together to support the most vulnerable". In December 2021, Apple Together advertised the fund to encourage workers to strike in solidarity with workers at a retail store in Jacksonville, Florida. According to Jess Kutch, who co-founded Coworker.org, the call to action resulted in a real time increase of "significantly large" contributions from Apple employees.
In early 2022, Scarlett helped Starbucks baristas in the 2021–2022 unionization effort, partnering with Workers United (WU), a trade union affiliated with Service Employees International Union. While she was engaged in that effort, a Grand Central Terminal Apple retail employee reached out to her "distraught" after their union organizing committee had lost its partnership with their trade union. Scarlett connected the workers with her Starbucks WU contact, and on February 22, 2022, Fruit Stand Workers United voted to affiliate with WU. In April 2022, the workers went public with their organization effort to collect signatures to file for representation with the NLRB.
Scarlett joined game studio ControlZee in March 2022 to work on a game called dot big bang, a game creation platform that allows users to build multiplayer video games.
Scarlett was one of five expert researchers involved in a March 2022 Financial Times (FT) investigation into "Russia's Google", Yandex. Scarlett and the other researchers found that Yandex was harvesting and storing sensitive information such as a user's device fingerprint and IP address in Russia, which the Kremlin could legally demand access to. Yandex said the information obtained could "theoretically" be used by Russian officials to identify persons, but it would be "extremely hard". The team of researchers said that users of more than 52,000 applications, including applications like virtual private networks (VPNs) and secure messaging platforms launched during the 2022 Russian invasion of Ukraine, targeted at Ukrainians, would be unaware of the presence of Russian software because it was hidden in a software development kit (SDK) called AppMetrica, "piggybacking" on permissions granted to trusted applications. Scarlett said users were "trying to be proactive in being more safe, but actually making more vulnerable". The research started with Zach Edwards, a researcher at the nonprofit organization Me2B Alliance, as part of an application audit campaign. Opera, which operates a mobile web browser of the same name, and some other application developers said they disabled the software and were working on removing it entirely. Google acknowledged they could be doing more to inform users about SDKs and agreed to conduct an investigation into the researchers' findings. Apple denied any SDKs could leech data without user knowledge.
In April 2022, The Washington Post reported that Scarlett believed she may have been turned down for positions at Mozilla and Epic Games due to her labor organizing at Apple. She filed charges with the NLRB against both companies, which as of April 2022, were being investigated. Epic had provided her with a form called a "Request for Activities" she says explicitly stated was required to be returned when an offer is about to be made. Epic said that request for the form to be filled out is not indicative of a forthcoming offer, and that another candidate "scored higher" in interviewing. Scarlett said that she "let go of other prospects" because it was "such a great match". According to Epic, by the time Scarlett returned the form, with details of her work in Apple Together, on December 8, 2021, the same day it was sent to her, the position had already been filled by a more qualified applicant. Scarlett tweeted that claim was "absurd". Epic said that recruiters were aware of her labor advocacy work prior to interviewing her, but Scarlett later clarified in a tweet that the form was reviewed by senior leadership, and that's what her concern was. Scarlett clarified in a tweet that she originally wasn't sure whether or not Epic may have violated the law in refusing to hire her, but said that after she learned the same thing happened to another unnamed person, she decided to move forward with the charges.
On November 22, 2023, the NLRB filed a charge against Mozilla for "failure to hire" of Scarlett. The prosecutors cited a series of tweets Scarlett made during the course of her interview and demanded the company hire Scarlett or pay incurred damages to "otherwise make her whole."
Facial recognition software criticism
Scarlett has called for scrutiny and regulation of facial recognition software (FRS). In January 2022 Scarlett tweeted a photograph that Facebook's FRS had thought was her, but was really her great-great-great-grandmother, and indicated that such activities were dangerous and off-putting. Andrew Bosworth, the chief technology officer of Meta, and Jerome Pesenti, Meta's head of artificial intelligence, responded to Scarlett's tweet that the FRS had been turned off "a while back" and that they "never tagged people in random photos of people they weren't connected to".
A month later, Rachel Metz of CNN reached out to Scarlett about the tweet to discuss FRS, and directed Scarlett to PimEyes, a FRS website that allows users to search the internet for photos matching a face in an uploaded photo. Curious if the site would also give images of her relatives, Scarlett found some photos of her and matches to similar-looking individuals such as Britney Spears and Jamie Lynn Spears, but no photographs of any of her relatives. However, some of the photos of her turned out to be from a 2005 incident in which she was forced to perform sexual acts on camera. Despite an opt-out request being approved, Scarlett and Metz discovered that the images were not actually removed from the service. Scarlett filed complaints with the Washington State Attorney General's office in January 2023. After PimEyes removed more than 400 matching images, searches still found her images on the website.
A Vice News Tonight investigation found that PimEyes primary use was for stalking and warned it could be the end of privacy. The implications of Scarlett's experience with facial recognition software raised questions about privacy and control over one's own face. She called the technology leap to using a picture of someone's face to find out everything about them "Star Trek stuff."
Select publications
- Carlson, Gretchen; Roginsky, Julie; Scarlett, Cher (February 6, 2022). "Washington can be a leader on protecting sexual harassment, assault survivors". The Olympian. Retrieved June 7, 2022.
- Scarlett, Cher (March 12, 2019). "Creating A Spotify-Powered App Using Nuxt.js". Smashing Magazine. Retrieved June 7, 2022.
- Scarlett, Cher (February 17, 2022). "A practical guide to mentoring (and being mentored)". Polywork. Retrieved June 7, 2022.
Legislation
Whistleblower protection
In 2021, Scarlett led efforts in Washington state to reform employer secrecy practices. She lobbied for legislation in her home state of Washington similar to the Silenced No More Act, a bill in California that prevents employers from silencing whistleblowers. After seeking advice from Ifeoma Ozoma, a former Pinterest public policy employee who had led California's advocacy, Scarlett worked with Senator Karen Keiser and House Representative Liz Berry on bills in the 2022 Washington State Legislature session. Scarlett and Chelsey Glasson, a former Google employee, testified in support of the house bill (HB 1795) they inspired, which was passed into law on March 3, 2022. It was effective with retroactive coverage as of June 9, 2022. Due to their secrecy reform work, Ozoma and Scarlett became leaders of tech accountability.
Google committed to Silenced No More protections for all employees following passage of the Washington legislation. Apple added the language to their employment contracts, after refusing to do so as part of Scarlett's separation agreement.
Wage transparency
In 2022, Scarlett lobbied for SB 5761, a bill that requires employers with 15 or more employees to post salary information on its job postings, including for internal transfers for existing employees. Scarlett had relocated while she was at Apple and requests for her new compensation were unanswered until after she moved. Scarlett testified in support of the bill on February 16, 2022, and spoke about her own wages being suppressed during her career because her past employers asked for her salary expectations, instead of sharing what the role paid. She said that underrepresented groups are often not in a position to negotiate, and the "veil of secrecy" around compensation results in wage gaps. The bill was passed into law on March 1, 2022. It is effective as of January 1, 2023.
Health data privacy
In 2023, Scarlett testified in favor of the My Health, My Data Act sponsored by Vandana Slatter. HB 1155, which was requested by Washington's Attorney General, Bob Ferguson, prohibits the collection and sharing of digital health data, or data that can be used to infer health status, without consent. It also prohibits identifying or tracking consumers around healthcare services. It was the first law in the nation of its kind. Scarlett said the bill was weakened after an amendment allowed businesses to track location data within a 1,750 foot radius without permission. The bill was signed by the governor in April, effective March 31, 2024.
Personal life
Scarlett has Bipolar I disorder and ADHD.
Scarlett is active on Twitter, where she is known for her advocacy for marginalized groups.
See also
References
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{{cite web}}
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