| Revision as of 03:39, 27 December 2024 editNikkimaria (talk | contribs)Autopatrolled, Extended confirmed users233,124 edits re← Previous edit | Latest revision as of 02:16, 18 January 2025 edit undoDelectopierre (talk | contribs)Extended confirmed users524 edits →Can't login: ReplyTag: Reply | ||
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| ⚫ | == What happened to newspapers.com? == | ||
| == Wiley issues == | |||
| ⚫ | It's not on Misplaced Pages Library list anymore, and manually trying to access it gives me errors on search. What happened? ] (]) 03:28, 27 December 2024 (UTC) | ||
| For some time yet, the Wiley access does not seem to work properly. If you try to access the URL https://onlinelibrary.wiley.com/doi/10.1155/2015/398796 https://wikipedialibrary.idm.oclc.org/login?auth=production&url=https://onlinelibrary.wiley.com/ it just redirects to https://onlinelibrary.wiley.com/ and https://onlinelibrary.wiley.com/doi/10.1155/2015/398796 throws a redirect error. Only after a few reload attempts does it work. ] (]) 08:53, 30 September 2024 (UTC) | |||
| ⚫ | :{{ping|Chuterix}} See . ] (]) 03:39, 27 December 2024 (UTC) | ||
| :@] Sorry to hear about this issue. I can't reproduce the redirect error, but do see the redirection happening - this might be because it's an open access title and therefore doesn't require proxy-based access. Does this still happen when trying to open closed-access sources? ] (]) 10:25, 30 September 2024 (UTC) | |||
| ::Yes. https://onlinelibrary-wiley-com.wikipedialibrary.idm.oclc.org/doi/epdf/10.1002/asna.201311902 throws a redirect error as does https://onlinelibrary.wiley.com/doi/abs/10.1002/asna.201311902 unfortunately I can't filter the various broken URLs by access status. ] (]) 11:08, 30 September 2024 (UTC) | |||
| :::@] It seems like the redirection is intentional - Wiley seems to have their website set up so that the proxy just authenticates you, and then you get a cookie or something which follows you out of the proxy, so you can browse the website without needing to have a proxied URL anymore. I can't reproduce the redirect error, unfortunately. What is the specific error message you're seeing? ] (]) 14:46, 30 September 2024 (UTC) | |||
| ::::The "websites redirects the request in a manner that means it won't ever be complete" error, which I guess is a circular redirect. ] (]) 16:09, 30 September 2024 (UTC) | |||
| ::::FWIW, https://agupubs.onlinelibrary.wiley.com/doi/pdfdirect/10.1029/2023JB028371 is open source, but at first it shows a "the page isn't redirecting properly" error, then https://onlinelibrary.wiley.com/action/oidcCallback?idpCode=connect&error=login_required&error_description=Login+required&state=Dps2IO0LOrpSUAYYguc7KtNDqa48N0uOkiR8QSifxiQQyK3B4L0%2FehVWERqz25eAZMEVPYSEia%2BEFCWBOY%2FSK9zecolralF6tMAxsNoH1kazY2OCnGwQIFkQPBckn%2FM9kJxQBf9Rym%2F0WyXUkx972jrKQRMaZ4WZh3AjlZTGBJGb2gBLN2c%2Fv5eIEpHON8sKhMkygjQi3F2wiOg%2BZHkOwHaaS8XQqytF0lNkE3kGw%2Fe%2Fc8g6t7To%2BW%2F%2FNpUqy65s%2BJ5GOQKlzugqQTlJFCVEecVz15%2BQUQpSlcnbeyzsgxBxHQiDSmAG7WnYKk2egCfX and only on third try https://agupubs.onlinelibrary.wiley.com/doi/pdfdirect/10.1029/2023JB028371 shows up. ] (]) 08:00, 1 October 2024 (UTC) | |||
| ⚫ | |||
| ::::::Redirector and Snap Links are the only ones. ] (]) 13:57, 1 October 2024 (UTC) | |||
| ⚫ | :::: |
||
| ::::::::Not yet. It wouldn't solve the problem, anyway; I tend to access sources via Google Scholar and if I need to manually alter the URL then that's even worse. ] (]) 15:30, 1 October 2024 (UTC) | |||
| :::::::::@] Are you using the ], or using Redirector to proxy links from Scholar results? If the latter, I wonder if what's happening is you're getting redirected from no-proxy, to proxy, to no-proxy, and Firefox gets confused. ] (]) 15:47, 1 October 2024 (UTC) | |||
| ::::::::::The latter<s>, but I notice from and that the integration has the exact same issue.</s> ] (]) 16:07, 1 October 2024 (UTC) | |||
| == What email address for newspapers.com application? == | |||
| == Newspapers.com renewed access not working? == | |||
| The application for newspapers.com asks for: | |||
| Per what {{u|Samwalton9 (WMF)}} stated above, I requested renewed access to Newspapers.com through the TWL Applications system. I was just granted it yesterday, but in trying to use it right now, it says "Upgrade to a Publisher Extra Subscription to view this page". Which, if I remember, was an issue we were having with the old system where it wasn't considering us to have an actual account. I notice the "Go to site" link through the TWL isn't taking me to the version where it says "Welcome to Wikimedia Foundation" at the top. | |||
| "The email for your account on the partner's website" | |||
| What is the correct format in this case? ] (]) 09:36, 1 January 2025 (UTC) | |||
| ⚫ | :@] You need to head over to Newspapers.com, , and then provide the email address you used to sign up. ] (]) 12:53, 2 January 2025 (UTC) | ||
| So this is taking me to the regular Newspapers.com and not the https://www-newspapers-com.wikipedialibrary.idm.oclc.org/ version. But when I manually go to that one, it doesn't show me as logged in to my account and I can't clip without that. But when I try to log in through that version, it causes an error and won't log me in. I suppose I should also ping {{u|VSj (WMF)}}. ]]<sup>]</sup> 01:27, 1 October 2024 (UTC) | |||
| :Oh, good news. The proxy duping method we've been using this whole time still works. So I can get access to clip things that way. But, Samwalton9, didn't you say it would stop working after getting access through this old system? ]]<sup>]</sup> 01:29, 1 October 2024 (UTC) | |||
| :The email I received said that my application has been approved (on TWL side), but it'll take a week or two to actually get access (on newspapers.com side). When I go to https://wikipedialibrary.wmflabs.org/users/ and click "My applications", it says "Sent to partner". <span style="background:#16171c; font-family:monospace; font-weight:600; padding:2px; box-shadow:#9b12f0 2px -2px">] ]</span> 01:52, 1 October 2024 (UTC) | |||
| ::Ah, that must be why. Alright. Looks like I can still use the proxy duping method in the meantime. ]]<sup>]</sup> 02:49, 1 October 2024 (UTC) | |||
| :::But ... newspapers.com does not appear in the list of available databases. Am I missing something? --User:Ceyockey (<small>'']''</small>) 01:42, 2 October 2024 (UTC) | |||
| ::::Have you checked the "Available Collections" tab? <span style="background:#16171c; font-family:monospace; font-weight:600; padding:2px; box-shadow:#9b12f0 2px -2px">] ]</span> 02:08, 2 October 2024 (UTC) | |||
| :::::It was in there and I've put in a request for renewal of my access. User:Ceyockey (<small>'']''</small>) 01:48, 3 October 2024 (UTC) | |||
| ::::I believe that some mechanism will be required to gain access to the database, similar to what was previously mandated. Once granted, all problems should disappear. ] (]) 13:53, 2 October 2024 (UTC) | |||
| :My access has just come back! I didn't have to do anything myself, when I went to my account today they'd upgraded it to "Complimentary Publisher Extra Annual", and I've just successfully made a clipping. cheers, ] (]) 12:49, 10 October 2024 (UTC) | |||
| :Working now for me. Happy to take requests for clips. ] (] / ]) 12:59, 10 October 2024 (UTC) | |||
| :The first batch of Newspapers.com accounts should now be activated! ] (]) 14:13, 10 October 2024 (UTC) | |||
| ::Yes they have. A pleasant surprise! Thanks for your hard work on this. ] (]) 14:32, 10 October 2024 (UTC) | |||
| ::Access granted – thank you very much! ] (]) 19:59, 10 October 2024 (UTC) | |||
| ::Access granted, thanks. But I'm still having the issue with the Cloudflare captcha when using Safari on macOS. Unable to log in at all with this browser. | |||
| ::Do you have any contacts there that could look into this? | |||
| ::*] | |||
| ⚫ | |||
| ⚫ | |||
| ⚫ | :: |
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| == JSTOR paging == | |||
| == Oxford Classical Dictionary unavailable == | |||
| Hi there -- JSTOR paging stopped working a couple of days ago, ie it gives the first page of hits but won't provide any subsequent pages. It was working fine previously. Is anyone else experiencing this problem, because it's difficult to work around. Cheers, ] <small>(])</small> 19:50, 5 January 2025 (UTC) | |||
| It seems that the Misplaced Pages Library account for ''Oxford Research Encyclopedias'' is no longer giving access to articles such as Badian's "equites, origins and republic". Did something change? Or is this just an error? ] (]) 23:26, 8 October 2024 (UTC) | |||
| : Eg https://oxfordre-com.wikipedialibrary.idm.oclc.org/classics/display/10.1093/acrefore/9780199381135.001.0001/acrefore-9780199381135-e-2473?rskey=mhnc3g&result=3. ] (]) 15:28, 9 October 2024 (UTC) | |||
| :Also opened a Phab ticket: https://phabricator.wikimedia.org/T376816. ] (]) 16:44, 21 October 2024 (UTC) | |||
| ⚫ | :@] It seems to be working for me - can you reproduce the issue today? If so, have you tried using it with any extensions you might have turned off? Or in a different browser? ] (]) 11:47, 6 January 2025 (UTC) | ||
| ⚫ | == newspapers.com == | ||
| ::Page navigation is working for me too (). The proxy has been super slow lately but that's another story. <span style="background:#F3F3F3; color:inherit; padding:3px 9px 4px">]</span> 19:53, 6 January 2025 (UTC) | |||
| ::Thanks, {{u|Samwalton9 (WMF)}} -- I got my OH to update my drivers and it seems to be working now, touch wood. Cheers, ] <small>(])</small> 18:17, 9 January 2025 (UTC) | |||
| ⚫ | == newspapers.com again? == | ||
| Hi there, I had an email around three weeks ago saying that my access to newspapers.com had been restored, however the button for that database just shows "go to site", which when clicked just takes me to the generic front page of the site. Is it possible that my access is still being processed, three weeks on? -- ] (]) 08:05, 16 October 2024 (UTC) | |||
| Is anybody else having problems? I keep getting "Application error: a client-side exception has occurred (see the browser console for more information)" when I go to https://www-newspapers-com.wikipedialibrary.idm.oclc.org/ ] ] 18:19, 7 January 2025 (UTC) | |||
| :Hello there, sounds like your application is already approved and the "Go to Site" button is normal. Have you tried to login in Newspapers.com with your account? (make sure to use an account you listed in your application) If you see the Subscriber below your Newspapers.com username, it's done. Remember to renew your Newspapers.com access in a year. <span style="background:#202122;font-family:monospace;padding:4px 3px 3px">]<span style="color:#8DFF1A">❯❯❯</span>]</span> 08:23, 16 October 2024 (UTC) | |||
| ::Ah yes, that seems to work now. It didn't when I last tried to log in. Thanks! -- ] (]) 09:01, 16 October 2024 (UTC) | |||
| :::You are welcome! <span style="background:#202122;font-family:monospace;padding:4px 3px 3px">]<span style="color:#8DFF1A">❯❯❯</span>]</span> 10:31, 16 October 2024 (UTC) | |||
| :That's the old access method, which is no longer in use - see . ] (]) 05:59, 9 January 2025 (UTC) | |||
| Once again I seem to have lost access to Newspapers.com. I have sent a note to their tech support, but have a search I really wanted to complete. Any suggestions? --] | ] 01:36, 6 November 2024 (UTC) | |||
| ⚫ | ::Ah, thanks. ] ] 16:14, 9 January 2025 (UTC) | ||
| == Bad request == | |||
| :@] It seems like you haven't yet received a login after we moved back to the old method of access, but I can see that you've filed an application as of today, so we'll get that processed and you should get set up with individual subscription access. ] (]) 15:43, 6 November 2024 (UTC) | |||
| ::It's been taken care of, apparently. I can get in now. --] | ] 18:47, 6 November 2024 (UTC) | |||
| When attempting to login at using the "Login via Misplaced Pages" button, I get a Bad Request error message.] (]) 17:17, 9 January 2025 (UTC) | |||
| == ProQuest Central == | |||
| :@] This was a temporary error which we believe we've now fixed - please try again and let me know if you're still getting the error. ] (]) 18:18, 9 January 2025 (UTC) | |||
| ::It's working now - thanks.] (]) 18:47, 9 January 2025 (UTC) | |||
| :Can you tell us which articles you're trying to access? I just tried two that I found on ft.com and both loaded fine (in ProQuest), with full text. <span style="background:#16171c; font-family:monospace; font-weight:600; padding:2px; box-shadow:#9b12f0 2px -2px">] ]</span> 18:00, 10 November 2024 (UTC) | |||
| ::I'm trying to access by ]. ] (]) 04:11, 11 November 2024 (UTC) | |||
| :::In meanwhile, you can . <span style="background:#16171c; font-family:monospace; font-weight:600; padding:2px; box-shadow:#9b12f0 2px -2px">] ]</span> 11:26, 11 November 2024 (UTC) | |||
| :At least some of the Financial Times (ft.com) articles may be full text— log in to and , then . Then bring up the listing for FT.Com issues, click on . That site indicates that "Full text coverage" is available for issues "from Oct 29, 2001 - present (delayed 1 month)." You can scroll down and select the contents of specific issues. However, there's disclaimer, "This publication may be subject to restrictions within certain markets, including corporations, non-profits, government institutions, and public libraries. In those cases records will be visible to users, but not full text." ] (]) 21:32, 10 November 2024 (UTC) | |||
| ::Ah, is there a one month delay? That would explain it. ] (]) 04:16, 11 November 2024 (UTC) | |||
| == |
== Can't login == | ||
| {{Tracked| |
{{Tracked|T383891|resolved}} | ||
| Hi, | |||
| At this URL https://wikipedialibrary.wmflabs.org/ login is not working as it normally did. Gives error message "You tried to log in but presented an invalid access token." <span style="text-shadow:#000 0em 0em 1em">]</span> 18:05, 18 November 2024 (UTC) | |||
| I can't log in to the library, no matter what I try. I click 'Login via Misplaced Pages', my browser tab spins as though it's working, the page reloads, and all I see is the same button. I've never logged in before as I only became eligible today. | |||
| :Same issue here. ] (]) 18:07, 18 November 2024 (UTC) | |||
| :This issue is affecting all users, and is being tracked at ]. ] (]) 18:35, 18 November 2024 (UTC) | |||
| ::@] @] This issue should be resolved for now. ] (]) 20:01, 18 November 2024 (UTC) | |||
| :::Can confirm, thanks! ] (]) 20:29, 18 November 2024 (UTC) | |||
| ⚫ | Thanks! ] (]) 08:37, 14 January 2025 (UTC) | ||
| ⚫ | == What happened to newspapers.com? == | ||
| Hello, I'm also having issues logging in. ] <span style="border: 1px dotted; font-size: 0.75em; padding: 1px 5px 1px 5px">]┊]</span> 08:07, 16 January 2025 (UTC) | |||
| ⚫ | It's not on Misplaced Pages Library list anymore, and manually trying to access it gives me errors on search. What happened? ] (]) 03:28, 27 December 2024 (UTC) | ||
| :@] @] | |||
| ⚫ | :{{ping|Chuterix}} See . ] (]) 03:39, 27 December 2024 (UTC) | ||
| :That's odd. I can reproduce the error, it seems to just be affecting new logins. I've filed ] if you want to follow our progress in fixing the issue. ] (]) 14:44, 16 January 2025 (UTC) | |||
| ::Got it, thank you for letting me know. I will follow it. ] (]) 03:38, 17 January 2025 (UTC) | |||
| ⚫ | :::@] @] This issue should now be resolved! ] (]) 15:34, 17 January 2025 (UTC) | ||
| ::::Yes, it works now. Thank you! {{smiley}} ] <span style="border: 1px dotted; font-size: 0.75em; padding: 1px 5px 1px 5px">]┊]</span> 17:02, 17 January 2025 (UTC) | |||
| ::::Worked for me too! Thank you! ] (]) 02:16, 18 January 2025 (UTC) | |||
Latest revision as of 02:16, 18 January 2025
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What happened to newspapers.com?
It's not on Misplaced Pages Library list anymore, and manually trying to access it gives me errors on search. What happened? Chuterix (talk) 03:28, 27 December 2024 (UTC)
What email address for newspapers.com application?
The application for newspapers.com asks for:
"The email for your account on the partner's website"
What is the correct format in this case? Humpster (talk) 09:36, 1 January 2025 (UTC)
- @Humphrey Tribble You need to head over to Newspapers.com, register an account, and then provide the email address you used to sign up. Samwalton9 (WMF) (talk) 12:53, 2 January 2025 (UTC)
JSTOR paging
Hi there -- JSTOR paging stopped working a couple of days ago, ie it gives the first page of hits but won't provide any subsequent pages. It was working fine previously. Is anyone else experiencing this problem, because it's difficult to work around. Cheers, Espresso Addict (talk) 19:50, 5 January 2025 (UTC)
- @Espresso Addict It seems to be working for me - can you reproduce the issue today? If so, have you tried using it with any extensions you might have turned off? Or in a different browser? Samwalton9 (WMF) (talk) 11:47, 6 January 2025 (UTC)
- Page navigation is working for me too (example). The proxy has been super slow lately but that's another story. czar 19:53, 6 January 2025 (UTC)
- Thanks, Samwalton9 (WMF) -- I got my OH to update my drivers and it seems to be working now, touch wood. Cheers, Espresso Addict (talk) 18:17, 9 January 2025 (UTC)
newspapers.com again?
Is anybody else having problems? I keep getting "Application error: a client-side exception has occurred (see the browser console for more information)" when I go to https://www-newspapers-com.wikipedialibrary.idm.oclc.org/ RoySmith (talk) 18:19, 7 January 2025 (UTC)
- That's the old access method, which is no longer in use - see Phab. Nikkimaria (talk) 05:59, 9 January 2025 (UTC)
- Ah, thanks. RoySmith (talk) 16:14, 9 January 2025 (UTC)
Bad request
When attempting to login at using the "Login via Misplaced Pages" button, I get a Bad Request error message.Nigel Ish (talk) 17:17, 9 January 2025 (UTC)
- @Nigel Ish This was a temporary error which we believe we've now fixed - please try again and let me know if you're still getting the error. Samwalton9 (WMF) (talk) 18:18, 9 January 2025 (UTC)
- It's working now - thanks.Nigel Ish (talk) 18:47, 9 January 2025 (UTC)
Can't login
Tracked in PhabricatorTask T383891
Resolved
Hi,
I can't log in to the library, no matter what I try. I click 'Login via Misplaced Pages', my browser tab spins as though it's working, the page reloads, and all I see is the same button. I've never logged in before as I only became eligible today.
Thanks! Delectopierre (talk) 08:37, 14 January 2025 (UTC)
Hello, I'm also having issues logging in. CarbonLollipop talk┊contribs 08:07, 16 January 2025 (UTC)
- @CarbonLollipop @Delectopierre
- That's odd. I can reproduce the error, it seems to just be affecting new logins. I've filed T383891 if you want to follow our progress in fixing the issue. Samwalton9 (WMF) (talk) 14:44, 16 January 2025 (UTC)
- Got it, thank you for letting me know. I will follow it. Delectopierre (talk) 03:38, 17 January 2025 (UTC)
- @CarbonLollipop @Delectopierre This issue should now be resolved! Samwalton9 (WMF) (talk) 15:34, 17 January 2025 (UTC)
- Yes, it works now. Thank you!
CarbonLollipop talk┊contribs 17:02, 17 January 2025 (UTC)
- Worked for me too! Thank you! Delectopierre (talk) 02:16, 18 January 2025 (UTC)
- Yes, it works now. Thank you!
- @CarbonLollipop @Delectopierre This issue should now be resolved! Samwalton9 (WMF) (talk) 15:34, 17 January 2025 (UTC)
- Got it, thank you for letting me know. I will follow it. Delectopierre (talk) 03:38, 17 January 2025 (UTC)