Misplaced Pages

ITIL v3: Difference between revisions

Article snapshot taken from Wikipedia with creative commons attribution-sharealike license. Give it a read and then ask your questions in the chat. We can research this topic together.
Browse history interactively← Previous editContent deleted Content addedVisualWikitext
Revision as of 15:48, 27 March 2006 editITServiceGuy (talk | contribs)24 editsm →Introduction to ITIL← Previous edit Latest revision as of 22:21, 4 July 2022 edit undoLe Deluge (talk | contribs)Extended confirmed users, Pending changes reviewers85,527 editsm Update section linkTag: Redirect target changed 
(421 intermediate revisions by more than 100 users not shown)
Line 1: Line 1:
#REDIRECT ]
The ] ('''ITIL''') is a customizable framework of best practices that promote quality computing services in the ] (IT) sector. ITIL addresses the organizational structure and skill requirements for an IT organization by presenting a comprehensive set of management procedures with which an organization can manage its IT operations.
{{R from merge}}

ITIL is currently undergoing a refresh and this page presents information that has been made public with regard to the new version 3. ] remains the current version of the Information Technology Infrastructure Library and the products of the refresh are not expected to be released until September 2006.

==Introduction to ITIL==
The proccesses identified and described within ITIL are supplier independent and apply to all aspects of IT infrastructure. Since the mid 1990's, ITIL has been promoted as a ] for ] and is similar to ] (ISPL), the ] (ASL), ] (DSDM), and ] (COBIT).

The ] (Version 2) of ITIL is published in a series of books, each of which covers one major discipline in IT:
* Service Support
* Service Delivery
* ICT Infrastructure Management
* Application Management
* Security
These are supported by three books which support the practical implementation of ITIL.
* The Business Perspective
* Planning to Implement Service Management
* ITIL® Small-scale Implementation

The names ''ITIL'' and ''IT Infrastructure Library'' are ] of the ] (OGC), which is an Office of the ]'s ]. The content of the books is protected by ].

==ITIL Refresh==
In December 2005, the OGC issued notice of an ITIL refresh {{ref|ITILrefresh}}, commonly known as ''Information Technology Infrastructure Library v3'' (''ITIL v3''), which is planned to be available in late 2006.

The introduction of ITIL v3 will begin with the publication of five new core texts namely:
*IT Service Strategies
*IT Service Design
*IT Service Introduction
*IT Service Operations
*IT Service Improvement


A key change to ITIL under version 3 has been a focus on the alignment of IT and 'the business' and on the management of IT throughout the complete lifecycle.

It is planned that this core material will be supported by additional complementary and web based materials. While the new core texts will draw heavily on the best practice described by ITIL v2, the complementary material will make it easier for ITIL to address specific vertical markets and industries (e.g. Public Sector, Financial Services) and will provide a venue for more rapidly changing guidance around the application and implementation of the best practice described in the core works.

==Current Status of v3==

14/12/05 - The call for authors was announced for version 3.
12/01/06 - The call for authors (previously extended) was closed.

27/02/06 - The successful authors for each of the five core books were announded

Each book has been initially assigned a pair of authors.

The next stage is for the authors to submit a plan (contents) for the material they are to produce together with a sample chapter for review and approval. The submitted materials are then reviewed by an editorial committee and, if there are no problems, the authors will be invited to complete their assigned book.

==References==
# {{note|ITILrefresh}} ''Office of Government Commerce''. . Retrieved February 13, 2006.

==External links==
*
*
*

Latest revision as of 22:21, 4 July 2022

Redirect to:

  • From a merge: This is a redirect from a page that was merged into another page. This redirect was kept in order to preserve the edit history of this page after its content was merged into the content of the target page. Please do not remove the tag that generates this text (unless the need to recreate content on this page has been demonstrated) or delete this page.