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'''118 118 Money''' is the financial services business affiliate of ], a directory enquiries provider in the UK. The business is headquartered in London, with offices in Milton Keynes and Cardiff, Wales as well as an office in Manila, Philippines.<ref>{{Cite web |title=About us |url=https://www.118118money.com/about-us/ |access-date=2024-12-20 |website=118 118 Money |language=en-US}}</ref> |
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'''118 118 Money''' is the financial services business affiliate of ], a directory enquiries provider in the UK. The business is headquartered in London, with offices in Milton Keynes and Cardiff, Wales as well as an office in Manila, Philippines.<ref>{{Cite web |title=About us |url=https://www.118118money.com/about-us/ |access-date=2024-12-20 |website=118 118 Money |language=en-US}}</ref> |
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=== FCA regulations === |
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== FCA regulations == |
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118 118 Money is the trading name of Madison CF UK Limited. Madison CF UK Limited is authorized and regulated by the Financial Conduct Authority. The firm received its full authorisation from the FCA in March 2017. Madison CF UK Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services.<ref>{{Cite web |last= |first= |date=2017-03-24 |title=118 118 Money Receives Regulatory Authorization from FCA |url=https://medium.com/@118118money/118-118-money-receives-regulatory-authorization-from-fca-21504c79b930 |access-date=2024-12-20 |website=Medium |language=en}}</ref> |
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118 118 Money is the trading name of Madison CF UK Limited. Madison CF UK Limited is authorized and regulated by the Financial Conduct Authority. The firm received its full authorisation from the FCA in March 2017. Madison CF UK Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services.<ref>{{Cite web |last= |first= |date=2017-03-24 |title=118 118 Money Receives Regulatory Authorization from FCA |url=https://medium.com/@118118money/118-118-money-receives-regulatory-authorization-from-fca-21504c79b930 |access-date=2024-12-20 |website=Medium |language=en}}</ref> |
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The firm is now subject to the Consumer Duty regulation which came into force for open products and services on 31 July 2023. This regulation is designed to provide good customer outcomes for UK consumers.<ref>{{Cite web |date=2024-02-09 |title=Consumer Duty implementation: good practice and areas for improvement |url=https://www.fca.org.uk/publications/good-and-poor-practice/consumer-duty-implementation-good-practice-and-areas-improvement |access-date=2024-12-20 |website=FCA |language=en-GB}}</ref> |
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The firm is now subject to the Consumer Duty regulation which came into force for open products and services on 31 July 2023. This regulation is designed to provide good customer outcomes for UK consumers.<ref>{{Cite web |date=2024-02-09 |title=Consumer Duty implementation: good practice and areas for improvement |url=https://www.fca.org.uk/publications/good-and-poor-practice/consumer-duty-implementation-good-practice-and-areas-improvement |access-date=2024-12-20 |website=FCA |language=en-GB}}</ref> |
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=== Advertising === |
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== Advertising == |
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118 118 Money launched in October 2014 alongisde a television ad featuring its mascotts, two runners. The advertisement was directed by Watermill through Smersh.<ref>{{Cite web |last= |last2= |title=118 118 Money "forklift" by Watermill |url=https://www.campaignlive.co.uk/article/118-118-money-forklift-watermill/1318258 |access-date=2024-12-20 |website=www.campaignlive.co.uk |language=en}}</ref> |
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118 118 Money launched in October 2014 alongside a television ad featuring its mascotts, two runners. The advertisement was directed by Watermill through Smersh.<ref>{{Cite web |last= |last2= |title=118 118 Money "forklift" by Watermill |url=https://www.campaignlive.co.uk/article/118-118-money-forklift-watermill/1318258 |access-date=2024-12-20 |website=www.campaignlive.co.uk |language=en}}</ref> |
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== References == |
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== References == |
118 118 Money is the trading name of Madison CF UK Limited. Madison CF UK Limited is authorized and regulated by the Financial Conduct Authority. The firm received its full authorisation from the FCA in March 2017. Madison CF UK Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services.
The firm is now subject to the Consumer Duty regulation which came into force for open products and services on 31 July 2023. This regulation is designed to provide good customer outcomes for UK consumers.
118 118 Money launched in October 2014 alongside a television ad featuring its mascotts, two runners. The advertisement was directed by Watermill through Smersh.