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DreamHost's network consists of ]-based servers for customers running on ]-based servers.<ref>{{citeweb|url=http://www.debian.org/users/com/dreamhost | publisher=Debian | title=Debian: DreamHost Web Hosting, USA | accessdate=2009-04-04}}</ref><ref></ref> Customers have access to a control panel that includes integrated billing and support ticket systems. The majority of hosted domains exist within a ] environment, with a small percentage of customers on ] servers. Telephone-based support is not provided, instead DreamHost has support via ] and email. DreamHost's staff also contribute to an official blog and a wiki.<ref>{{cite news | url=http://blogs.zdnet.com/BTL/?p=3419 | title=Honesty, transparency can offset customer service disasters | publisher=ZDNet | date=August 3, 2006 | first=David | last=Berlind | accessdate=2009-03-30}}</ref>
DreamHost's network consists of ]-based servers for customers and ]-based servers for company sites.<ref></ref> Customers have access to a control panel that includes integrated billing and support ticket systems. The majority of hosted domains exist within a ] environment, with a small percentage of customers on ] servers. Telephone-based support is not provided, instead DreamHost has support via ] and email. DreamHost's staff also contribute to an official blog and a wiki.<ref>{{cite news | url=http://blogs.zdnet.com/BTL/?p=3419 | title=Honesty, transparency can offset customer service disasters | publisher=ZDNet | date=August 3, 2006 | first=David | last=Berlind | accessdate=2009-03-30}}</ref>
On ], ], DreamHost accidentally billed some users for an extra year's worth of services for an amount of $2.1M. <ref name="PC Pro">{{cite news
On ], ], DreamHost accidentally billed some users for an extra year's worth of services for an amount of $2.1M. <ref name="PC Pro">{{cite news
DreamHost is a Los Angeles-based web hosting provider and domain name registrar. It is the web hosting branch of New Dream Network, LLC, founded by 1996 by Dallas Bethune, Josh Jones, Michael Rodriguez and Sage Weil, undergraduate students at Harvey Mudd College in Claremont, California, and registered in 1999 by Michael Rodriguez. DreamHost began hosting customers' sites in 1997.
DreamHost's network consists of GNU/Linux-based servers for customers and F5 Networks Big IP-based servers for company sites. Customers have access to a control panel that includes integrated billing and support ticket systems. The majority of hosted domains exist within a shared hosting environment, with a small percentage of customers on dedicated servers. Telephone-based support is not provided, instead DreamHost has support via IRC and email. DreamHost's staff also contribute to an official blog and a wiki.
On January 15, 2008, DreamHost accidentally billed some users for an extra year's worth of services for an amount of $2.1M.
In June 2007 approximately 700 websites and 3,500 FTP accounts hosted on DreamHost's servers were compromised. In response to the hack, DreamHost made "numerous significant behind-the-scenes changes to improve internal security, including the discovery and patching to prevent a handful of possible exploits."
