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'''Knowledge Management''' or '''KM''' is a term applied to techniques used for the collection, transfer, security and management of information within organisations, in particular tools and techniques designed to preserve the availability of information held by key individuals. It is both a software market and an area in consultancy practice, related to disciplines such as ]. | '''Knowledge Management''' or '''KM''' is a term applied to techniques used for the collection, transfer, security and management of information within organisations, in particular tools and techniques designed to preserve the availability of information held by key individuals. It is both a software market and an area in consultancy practice, related to disciplines such as ]. | ||
== Overview == | |||
The knowledge management process strives towards a two-fold result of: | |||
* organizing existing knowledge, and | |||
* facilitating the creation of new knowledge. | |||
Towards this end, KM has always existed on an informal basis i.e. brainstorming, colleagues chatting, ad hoc filing systems, mentoring etc. As an emergent business practice, KM has seen the introduction of the ], and the establishment of corporate ]s, ], and other knowledge and ] practices. | |||
== Theory == | |||
KM uses a specific ] to explain the dynamics of ]. For example in the last ten years, the Internet has seen groups establish discussions on the use of ] as a value ]; the meaning of tacit vs explicit knowledge; and more. | |||
], ] and ] (KID) are key terms, and a knowledge management strategy seeks to identify and categorise this information | |||
* Data is used to describe the world that extends between inorganic matter and biological forms i.e. ]. | |||
* Information is used to describe the world that extends between biological forms and social groups i.e. ]. | |||
* Knowledge is used to describe the world that extends between social groups and intellectual ideas i.e. ]. | |||
== Practice == | |||
KM seeks to leverage the ] that comes with improved or faster learning and new knowledge creation. Interest in knowledge management is being driven in part by: | |||
* speed of connectivity | |||
* increased knowledge content in products and services | |||
* shorter ] cycles | |||
Since its adoption by the mainstream population and business community, the Internet has led to an increase in creative collaboration, learning and research, e-commerce, and instant information. With improved technologies, gone are the days of dusty bookshelves, missed messages and snail mail. In many respects, the practice of KM is an in-step or mirrored evolution that coincides with the growth of both IT and the Internet. | |||
], ], and ] are examples of the knowledge management process. Each application can expand the level of inquiry available to an employee, while providing a platform to achieve specific goals or actions. | |||
===Data Mining=== | |||
] is the practice of automatically searching large stores of data for patterns. To do this, data mining uses computational techniques from statistics, machine learning and pattern recognition. | |||
== Related Definitions == | |||
* Knowledge management - an organizational process which transforms intellect into intellectual capital. | |||
* ] - the intangible assets of a company which contribute to its valuation. | |||
* ] - an executive responsible for maximizing the knowledge potential of an organisation. | |||
* ] - that which can be acted upon. | |||
*] - the organisation of an individual's thoughts and beliefs. | *] - the organisation of an individual's thoughts and beliefs. | ||
* Enterprise knowledge management - the strategy, process or technologies used to acquire, share and re-use an enterprise's knowledge and understanding. | * Enterprise knowledge management - the strategy, process or technologies used to acquire, share and re-use an enterprise's knowledge and understanding. | ||
==See also== | ==See also== |
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Knowledge Management or KM is a term applied to techniques used for the collection, transfer, security and management of information within organisations, in particular tools and techniques designed to preserve the availability of information held by key individuals. It is both a software market and an area in consultancy practice, related to disciplines such as competitive intelligence.
- Personal knowledge management - the organisation of an individual's thoughts and beliefs.
- Enterprise knowledge management - the strategy, process or technologies used to acquire, share and re-use an enterprise's knowledge and understanding.
See also
- Community-driven knowledge management
- Community of practice
- Competitive intelligence
- Corporate memory
- e-learning
- Enterprise content management
- Expert system
- KM concepts
- Knowledge
- Procedural knowledge
- Knowledge base
- Knowledge management for development
- Knowledge representation
- Knowledge transfer
- Knowledge visualization
- Personal_knowledge_management
- Self service software
- Semantic Web
- Organizational learning
- Morphological analysis
External links
- KmWiki - Collaborative KM repository
- The Knowledge Community - health and social care KM site
- KnowledgeBoard;
- Open Source KM Education, Consulting Methodology, Processes, Tools and Techniques
- Research on KM by the IMU unit;
- Knowledge in Action: Seminal Contributions to Practice and Research
- Knowledge Management for Higher Education. ERIC Digest.
- PNAS supplement: Mapping Knowledge Domains