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Revision as of 12:53, 3 April 2005
A phrase which has long been used to describe the set of shared reactions and behaviours of people who have survived an adverse event. It is now increasingly being used to describe the impact on the emotions and behaviours of employees who remain in organizations where large-scale redundancies have recently occurred.
Symptoms include:
• lower motivation and morale
• reduced loyalty to the organization
• lower trust and increased scepticism
• feelings of guilt
After effects include:
• lower productivity levels
• increased absences
• higher labour turnover