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In September 2018, ACBF was "slammed" by the interim report of the ] for potentially misleading Indigenous customers.<ref name=slam>https://www.abc.net.au/news/2019-04-08/funeral-insurer-slammed-at-royal-commission-rebrands/10980470</ref> Many had signed up believing they were contributing to a fund, while they were actually only paying non-refundable insurance premiums.<ref>https://www.abc.net.au/news/2022-03-16/all-youpla-acbf-funds-in-liquidation-call-on-government-step-up/100907774</ref> | In September 2018, ACBF was "slammed" by the interim report of the ] for potentially misleading Indigenous customers.<ref name=slam>https://www.abc.net.au/news/2019-04-08/funeral-insurer-slammed-at-royal-commission-rebrands/10980470</ref> Many had signed up believing they were contributing to a fund that would be paid out in full, while they were actually only paying non-refundable insurance premiums.<ref>https://www.abc.net.au/news/2022-03-16/all-youpla-acbf-funds-in-liquidation-call-on-government-step-up/100907774</ref> | ||
Two months later, Pattenden sold ACBF to Rhyn Jones and Isaac Simon. The company was rebranded as Youpla and hired Simon's brother, retired ] star ], as its spokesperson.<ref name=slam/> However, ACBF continued to send money to it's underwriter, ]-based Crown Insurance Services, which is owned by Pattenden.<ref name=abc2/> '']'' alleged that Pattenden employed a complex web of offshore companies to make over $20m in tax-free profit from ACBF's customers.<ref>https://www.theguardian.com/australia-news/2022/may/24/yachts-and-mansions-founder-of-company-that-left-thousands-of-aboriginal-people-out-of-pocket-made-more-than-20m-tax-free</ref> | Two months later, Pattenden sold ACBF to Rhyn Jones and Isaac Simon. The company was rebranded as Youpla and hired Simon's brother, retired ] star ], as its spokesperson.<ref name=slam/> However, ACBF continued to send money to it's underwriter, ]-based Crown Insurance Services, which is owned by Pattenden.<ref name=abc2/> '']'' alleged that Pattenden employed a complex web of offshore companies to make over $20m in tax-free profit from ACBF's customers.<ref>https://www.theguardian.com/australia-news/2022/may/24/yachts-and-mansions-founder-of-company-that-left-thousands-of-aboriginal-people-out-of-pocket-made-more-than-20m-tax-free</ref> |
Revision as of 04:31, 27 December 2024
The Aboriginal Community Benefit Fund (ACBF), also known as Youpla, was an Australian company offering funeral insurance targeting at Indigenous Australians. The company collapsed in March 2022, leaving 14,500 customers an estimated A$66 million out of pocket in what was described by the ABC as a "slow-moving disaster".
History
Funerals, known as sorry business, are an expensive social obligation for Indigenous Australians.
In 1992, UK-born businessman Ron Pattenden and Armidale-based healthcare workers Dudley Duncan and Richard Widders came up with the idea of an insurance fund that would cover funerals. The initial fund was 40% owned by Pattenden, while its successor ACBF 2 was 90% owned by him. By 1997, Duncan and Widders had resigned their directorships.
In 1999, the Australian Securities and Investments Commission (ASIC) launched legal action against ACBF, alleging they had been "unconscionable, misleading and deceptive" to Indigenous customers. The case was settled out of court and ACBF was allowed to continue to operate.
ASIC launched a second legal challenge in 2003, which resulted in Funds 1 and 2 being closed to new members. However, ACBF was allowed to launch a new Fund 3 (Aboriginal Community Funeral Plan) as well as a non-Indigenous Community Funeral Plan.
In 2017, ACBF was prohibited from deducting its insurance premiums directly from Centrelink welfare payments.
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In September 2018, ACBF was "slammed" by the interim report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry for potentially misleading Indigenous customers. Many had signed up believing they were contributing to a fund that would be paid out in full, while they were actually only paying non-refundable insurance premiums.
Two months later, Pattenden sold ACBF to Rhyn Jones and Isaac Simon. The company was rebranded as Youpla and hired Simon's brother, retired NRL star Jamal Idris, as its spokesperson. However, ACBF continued to send money to it's underwriter, Vanuatu-based Crown Insurance Services, which is owned by Pattenden. The Guardian alleged that Pattenden employed a complex web of offshore companies to make over $20m in tax-free profit from ACBF's customers.
After the commission's report, in 2020 Youpla was prohibited from taking on new customers until it obtained a financial services license, but its two applications to obtain one were unsuccessful. Fund 2 went into administration in November 2021 and all four funds followed by March 2022. Liquidators SV Partners found that while Fund 1 still had $12 million in funds, the others had few or negative assets.
In February 2024, the Australian federal government announced a $97 million scheme to compensate ACBF/Youpla customers with up to 60% of premiums paid.
References
- https://www.abc.net.au/news/2022-03-16/all-youpla-acbf-funds-in-liquidation-call-on-government-step-up/100907774
- ^ https://www.abc.net.au/news/2022-05-26/aboriginal-community-benefit-fund-youpla-and-missing-millions/101003884
- https://www.abc.net.au/news/2022-06-16/centrepay-centrelink-payments-behind-acbf-youpla-growth/101109642
- ^ https://www.abc.net.au/news/2019-04-08/funeral-insurer-slammed-at-royal-commission-rebrands/10980470
- https://www.abc.net.au/news/2022-03-16/all-youpla-acbf-funds-in-liquidation-call-on-government-step-up/100907774
- https://www.theguardian.com/australia-news/2022/may/24/yachts-and-mansions-founder-of-company-that-left-thousands-of-aboriginal-people-out-of-pocket-made-more-than-20m-tax-free
- https://www.abc.net.au/news/2020-04-29/funeral-insurer-youpla-coverage-babies-barred-new-customers/12197934
- https://www.abc.net.au/news/2024-02-08/government-gives-youpla-funeral-fund-members-resolution-package/103442350