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Lucy Suchman is Professor of Anthropology of Science and Technology in the Department of Sociology at Lancaster University. Before coming to Lancaster, she held the positions of Principal Scientist and manager of the Work Practice and Technology area at Xerox's Palo Alto Research Center. She is a graduate of the University of California at Berkeley, obtaining her BA in 1972, MA in 1977 and a Doctorate in Social and Cultural Anthropology in 1984.

Research

Suchman's book, Plans and Situated Actions: The Problem of Human-machine Communication (1987), provided intellectual foundations for the field of human-computer interaction (HCI). She challenged common assumptions behind the design of interactive systems with a cogent anthropological argument that human action is constantly constructed and reconstructed from dynamic interactions with the material and social worlds. The theory of situated cognition emphasizes the importance of the environment as an integral part of the cognitive process. She has made fundamental contributions to ethnographic analysis, conversational analysis and Participatory Design techniques for the development of interactive computer systems.

A second updated version of the book was published in 2007. This second edition, called Human-Machine Reconfigurations: Plans and Situated Action, included developments in the field of computing and social studies technology since the mid-1980’s. Specifically, Suchman addressed the relationship and interactions between humans and machines with a focus on the new humanlike machines.

Lucy Suchman's research focus is on ethnographies behind technology and how technology has led to re-thinking of the relationship between feminist theory, anthropology and science.

Professional Affiliations

In 1988, Suchman served as the Program Chair for the Second Conference on Computer-Supported Cooperative Work. She also served as the Program Chair for the first Conference on Participatory Design of Computer Systems. Between 1982 and 1990, Suchman was on the Board of Directors of the Computer Professionals for Social Responsibility, a group she helped to form. Suchman is currently a member of the International Committee for Robot Arms Control. In addition, she serves as a Collaborating Editor for Social Studies of Science.

Suchman is also affiliated with numerous academic institutions. She has served as a Visiting Senior Research Fellow with King's College London's Work, Interaction and Technology Research Group and as an Adjunct Professor for the Interaction Design and Work Practice Laboratory at Sydney's University of Technology. Suchman currently serves as an Adjunct Professor at the Information Technology University in Copenhagen, Denmark.

Publications

• Suchman, L. (1987) Plans and situated actions : The Problem of Human-Machine Communication. Cambridge University Press, New York.
• Suchman, L. (1993) Response to Vera and Simon's Situated Action: A Symbolic Interpretation. Cognitive Science, 17:71—75, 1993.
• Suchman, L. (2000) Embodied Practices of Engineering Work. Mind, Culture and Activity, 7 (1&2). pp. 4-18.
• Suchman, L. (2000, October) Located Accountabilities in Technology Production Paper presented at the Sawyer Seminar on Heterarchies, Santa Fe Institute.
• Suchman, L. (2000) Making a case: knowledge and routine work in document production. In: Workplace studies : recovering work practice and informing system design. Cambridge University Press, Cambridge, pp. 29-45.
• Suchman, L. (2000) Organising alignment : a case of bridge-building. Organization, 7 (2). pp. 311-327.
• Suchman, L. and Bishop, L. (2000) Problematizing 'Innovation' as a Critical Project. Technology Analysis & Strategic Management, 12 (3). pp. 327-333.
• Suchman, L. (2002) Practice-based design of information systems : notes from the hyperdeveloped world. The Information Society, 18 (2). pp. 139-144.
• Suchman, L. A. and Blomberg, J. and Trigg, R. (2002) Working Artefacts: Ethnomethods of the prototype. British Journal of Sociology, 53 (2). pp. 163-179.
• Suchman, L. (2003) Figuring service in discourses of ICT: the case of software agent. In: Global and Organizational Discourses about Information Technology. International Federation for Information Processing . Kluwer, Dordrecht, The Netherlands, pp. 15-32.
• Suchman, L. (2003) Organising allignment. In: Knowing in organizations : a practice-based approach. M. E. Sharpe, London, pp. 187-203.
• Suchman, L. (2004) Decentring the manager/designer. In: Managing as designing. Stanford Business Books, Stanford, pp. 169-73.
• Suchman, L. (2004) Methods and madness. In: First person : new media as story, performance, and game. MIT Press, London, pp. 95-98.
• Suchman, L. (2004) Talking things. In: First person : new media as story, performance, and game. MIT Press, London, pp. 262-265.
• Suchman, L. (2005) Affiliative Objects. Organization, 12 (3). pp. 379-399.
• Suchman, L. (2007, February) Anthropology as 'Brand': Reflections on Corporate Anthropology. Paper presented at the Colloquium on Interdisciplinarity and Society, Oxford University.
• Suchman, L. (2007) Feminist STS and the Sciences of the Artificial. In: New Handbook of Science and Technology Studies. MIT Press.
• Suchman, L. (2007) Human-Machine Reconfigurations. Cambridge University Press, New York.

Awards

1988 Xerox Corporate Research Group's Excellence in Science and Technology Award

2002 Benjamin Franklin Medal in Computer and Cognitive Science

2005 Outstanding Contribution to Research Award from the Communication and Information Technologies Section of the American Sociological Association

2010 Lifetime Research Award from the Association of Computing Machinery (ACM) Special Interest Group on Computer-Human Interaction

See also

• Science studies
• Cognition
• Philosophy of mind
• Ethnography

External links

• Her Website at Lancaster University
• A 1999 Interview
• Lucy Suchman: Philosophy of Technology

References

1. http://www.media.mit.edu/events/2009/05/11/agencies-interface-colloquium-lucy-suchman
2. "Professor Lucy Suchman". Lancaster University.
3. "Professor Lucy Suchman". Lancaster University.
4. Suchman, Lucy (1987). Plans and Situated Actions: The Problem of Human-machine Communication. Cambridge: Cambridge University Press. p. 203.
5. Suchman, Lucy (2007). Human-machine reconfigurations : plans and situated actions. Cambridge: Cambridge University Press. p. 314.
6. "Invited Speakers". OOPSLA Conference.
7. "Professor Lucy Suchman". Lancaster University.
8. "Professor Lucy Suchman". Lancaster University.
9. "Professor Lucy Suchman". Lancaster University.
10. "Professor Lucy Suchman". Lancaster University.
11. "Professor Lucy Suchman". Lancaster University.
12. "Professor Lucy Suchman". Lancaster University.
13. "Professor Lucy Suchman". Lancaster University.
14. "Professor Lucy Suchman". Lancaster University.
15. "Professor Lucy Suchman". Lancaster University.
16. "2010 SIGCHI Awards". SIGCHI.

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• British sociologists
• British anthropologists
• Living people
• Academics of Lancaster University