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Revision as of 17:33, 15 June 2006 editOhnoitsjamie (talk | contribs)Edit filter managers, Autopatrolled, Administrators260,839 edits rv; removed info about individual lawsuits (there are hundreds against any number of insurance companies), corrected criticism section (CR did not rank them as Poorest Performer, another group did);← Previous edit Revision as of 00:28, 16 June 2006 edit undoRouter~enwiki (talk | contribs)253 edits External links: Add critical site back in.Next edit →
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Revision as of 00:28, 16 June 2006

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The Farmers Insurance Group of Companies was founded in 1928 as the Farmers Insurance Exchange in Los Angeles, CA. The company started out offering only automobile insurance but home and commercial insurance was added as the company grew. Farmers Group is the country's third-largest writer of both private passenger automobile and homeowners insurance. Farmers Group is managed but not owned by Zurich Financial Services. Farmers Insurance Group of Companies is based in Los Angeles, California, and operates in 41 states across the country through the efforts of approximately 18,000 employees. Foremost Insurance Company, located in Michigan, was acquired by Farmers in March 2000.

Praise

  • Farmers ranks 4th behind Allstate, State Farm, and Progressive in auto insurance net written premium.
  • Farmers Insurance was the first auto insurer in the United States to offer a discount for owners of hybrid vehicles.
  • The Farmers Insurance Group HelpPoint was recognized as a certified Call Center for providing an Outstanding Customer Service experience. This was recognized by industry leader J.D. Power and Associates.
  • Farmers Insurance Group has an A (Excellent) rating from industry analyst A.M. Best. This is noted because of it is "...a dominant personal lines insurer with strong brand name recognition and the ability to provide the overall organization (Zurich) with cross-marketing opportunities and best practices expertise."

Criticism

In 2003, Consumer Reports rated Farmers Insurance Homeowners "Worse" for both "Problems with Claim" and "Delayed Payments". In March 2006, the Auto-Owners Insurance Company rated Farmers Insurance one of the “Poorest Performers” amongst 27 insurance companies in terms of paying off (auto) claims in 30 days or less.


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