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| There are no known technical problems with the Xbox 360. The Playstation 3, however, is expected to have several technical problems. | |||
| ==Technical difficulties== | |||
| ===Diagnosing errors and troubleshooting=== | |||
| ] kiosk]] | |||
| The ] will display a "]" if the system experiences a serious error. In such instances the user is prompted to contact . | |||
| In the case of certain specific errors the Xbox 360 system will display a diagnostic pattern of red lighting in place of the standard green "Ring of Light" around the power button. These patterns indicate the following: | |||
| {|class="wikitable" style="font-size:90%;" | |||
| !Quadrants lit in red | |||
| !Indicated error | |||
| !Troubleshooting | |||
| |- | |||
| |4 | |||
| |The ] is either not properly connected to the Xbox 360 system, or is not being detected.<ref>, Microsoft, ] ]</ref> | |||
| |Check cable and connector. | |||
| |- | |||
| |3 | |||
| |Console is experiencing a hardware failure | |||
| |Contact | |||
| |- | |||
| |2, left | |||
| |Console is overheating | |||
| |Turn console off, unplug power supply | |||
| |- | |||
| |1, bottom left | |||
| |General hardware failure | |||
| |Contact | |||
| |} | |||
| ===Overheating=== | |||
| Because of its high power consumption, the Xbox 360 console poses a moderate risk of overheating if users do not follow the guidelines prescribed by the user manual. Users are advised not to obstruct air flow to the enclosure vents or power supply. Problems associated with overheating include reduced system performance and instability that may result in ] or hardware failure. Some Xbox 360 owners have even installed custom cooling solutions in their consoles to prevent this from happening. It has been reported by IGN Games that if the heating vents are blocked for a prolonged period of time, black smoke may disperse from the rear of the Xbox unit and it could possibly catch fire.{{fact}} | |||
| Microsoft has been working with a ]-based company, ], to create new ] chips. These new ] will have reduced power consumption and in turn, will run cooler. They will also be cheaper to manufacture than the current ] chips. Because the logic design and clock speed will remain unchanged, performance will not be affected. | |||
| ===Disc scratching=== | |||
| When a user moves the Xbox 360 from a vertical position to a horizontal position, or vice-versa, the inserted disc may brush against the drive's pickup-assembly and incur scratches to its reflective coating. The Xbox 360 owner's manual specifically warns against moving the system while a disc is inserted. However, some users also reported that their disc got scratched without moving their consoles, until questioned about moving it with a disc inside the DVD ROM drive.<ref></ref> Microsoft does not replace scratched game discs, by simply replacing the media, because they do not own the rights to some games. Until recently, they offered a free copy of a ] Xbox 360 title as a replacement for scratched disks. Microsoft conducted its own research into this topic, and concluded that without moving the console, discs cannot be scratched, and therefore no longer issues replacements. <ref>, gameshout.com, ] ]</ref> | |||
| Note: Consoles equipped with the Toshiba-Samsung manufactured drive may experience dislodging of the disc when the console is tilted with a game inserted. This could damage the disc as well as the drive. Users with drives manufactured by Hitachi-LG have only reported damaged discs. The most sensible advice is to not risk it and simply not move the console while it is in a powered-up state, or with a disc inserted. Also, on an interesting note, turning a general ] on its side while the CD-ROM drive is running, can cause disc scratching. | |||
| ===Game Recognition Issues=== | |||
| On rare occasions when a User inserts a Game Disc the Game will not load and a prompt will appear on screen saying "This game can only be played on an Xbox 360" despite the fact that the console is in fact an Xbox 360. The best way to fix this is to either restart your console or eject the disc and re-insert it. | |||
| This could, however, be the initial symptoms of a hardware failure. (Note: This problem sometimes arises when no Xbox 360 controller either wired or wireless is connected to the console when loading a disc.) | |||
| ==References== | |||
| <div class="references-small"> | |||
| <references/> | |||
| </div> | |||
| ==External links== | |||
| * | |||
| * | |||
| ] | |||
Revision as of 23:29, 9 October 2006
There are no known technical problems with the Xbox 360. The Playstation 3, however, is expected to have several technical problems.