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Company type | Private |
---|---|
Industry | Industrial Supply |
Founded | 1901 |
Headquarters | Elmhurst, Illinois |
Key people | CEO Sean M. Mckeown
President James A. Delaney III CFO Larry Leive |
Website | www.mcmaster.com |
McMaster-Carr Supply Company is a major supplier to industrial and commercial facilities worldwide, specializing in convenient delivery of Maintenance, Repair and Operations (MRO) materials and supplies. The company is based in Elmhurst, Illinois, and has distribution branches in or near New Jersey, Los Angeles, Atlanta, and Cleveland.
McMaster grew to be a supplier to thousands of businesses by always placing the customer's needs first. Other than the 435,000 products in stock, standard next day delivery, McMaster will take return of any product, regardless of condition, date of sale, receipt, or elsewise. Perhaps the best known symbol of McMaster is the large, yellow catalog containing the bulk of its product selection.
Catalog
Perhaps the best known symbol of McMaster is the large, yellow catalog containing the bulk of its product selection. This catalog is released yearly, currently in the 112th edition (November 2006).
Website
The McMaster-Carr website has been used as a positive example of link rich design and good user interface. Even though the site allows access to over 400,000 products, it is easy to penetrate directly to the desired categories and compare alternatives. The website also includes useful design tips and expanations of material properties as well as a categorical search engine. Combined with the absence of order minimums, this makes McMaster-Carr a common source for parts used in prototyping and experimentation, since often the customer has only a vague idea of what part they are looking for, or need to find available alternatives to custom made parts.
References
- "McMaster Supply Company Information". Retrieved 2007-01-09.
- "McMaster help page". Retrieved 2006-08-23.
- "The McMaster-Carr Way". Retrieved 2006-08-23.
- "Lifestyles of the Link-Rich Home Pages". Retrieved 2006-08-23.
- "Examples of good and bad user interface". Retrieved 2006-08-23.
See also
- Competitors
External links
- McMaster-Carr homepage.
- The McMaster-Carr Way article.
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