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Revision as of 04:36, 9 February 2004 by Alex756 (talk | contribs) (copyedit)(diff) ← Previous revision | Latest revision (diff) | Newer revision → (diff)A Guide to Advocacy is a publication of the Office of Members' Advocates
What is Advocacy?
Advocacy is that process in which an individual, not personally interested in the outcome of a dispute, presents the facts and the reasons related to a dispute from the point of view of a particular disputant or group of disputants in order to rationally convince others of the merits of that particular disputant's or group of disputants' perspective or perspectives on the dispute.
What is an Advocate?
Disputants, individually or in the group scenario mentioned above, may decide that their point of view is best represented by an "Advocate". The Advocate can work with the member to help them to better present themselves in mediation, or may speak for the disputant to help to present the disputants point of view in a clear, concise manner to help facilitate the discussion process in mediation. All decisions remain with the disputant(s) in such a case. The Advocate is just a facilitator, though unlike the mediator the Advocate does not have to encourage dispute resolution (though they may) but to help with the articulation of the dispute so it can be better understood by the mediator and the other party or parties. There are volunteers who are willing to serve in this capacity. They can be contacted through the voluntary association known as Office of Members' Advocates. Advocates may be anonymous when they privately help a member, or, if they appear in the mediation process they will formally become a "representant" of the disputant(s) and their usernames will then be publically announced.
Basic principles behind advocacy
Advocates must be faithful to their disputants, but they should try and present the disputant(s) point of view in a detached, rational and succinct manner. When disputants are having difficulty in formulating the problem the advocate can help them to find the proper expression to their problems so that the expression of that problem can be presented in an objective manner so that anyone can understand the perspective of disputant(s) and hopefully better appreciate the merits of the perpective of that individual or group thus facilitating a better articulated dispute resolution process.
Advocates are most useful to the dispute resolution process when they are able to provide authority to back up their disputant(s) perspective(s), and thus they should be knowledgeable in the following areas:
- Copyrights
- Warranty Disclaimers
- Policies
- Conflict resolution, mediation and arbitration rules and policies
- Customs, usages and conduct standards of Wikipedians
- Style conventions
and all such similar information that is available in the Misplaced Pages namespace.
Advocates can also help a member to navigate through the dispute resolution process that has become rather complex.
...to be continued...