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Shaygan Kheradpir is a business and technology executive. He holds a bachelors, masters and doctorate degree in electrical engineering from Cornell University.

Kheradpir started his career at GTE Corporation, which was acquired by Verizon in 2000. Kheradpir served as the CIO/CTO at Verizon for eleven years. He led a team of 7,000 that supported IT systems and developed new products, such as Verizon One and Iobi. Kheradpir also reduced the company's technology spending about 30 percent by negotiating with vendors, outsourcing to India, and improving utilization of IT assets. Kheradpir was at Barclays from 2011 to 2013, before holding the position of Chief Executive Officer at Juniper Networks from January to November 2014.

Early life and education

Shaygan Kheradpir was born in London (1961) and grew up in Iran. His father was an ear, throat and nose doctor. Kheradpir moved to the United States, then earned a bachelors, masters and doctorate degree in electrical engineering from Cornell University.

Career

In 2007, Kheradpir was named to CIO Magazine’s Hall of Fame for early adoption of consumer IT both within the enterprise and for the external market. In 2010, he was appointed to the board of the United States National Institute of Standards and Technology (NIST), known as the Visiting Committee on Advanced Technology. Kheradpir is a member of the Cornell University Engineering Council.

Early work

Shaygan Kheradpir's first job out of college was at GTE Corporation, where he became the Chief Information Officer (CIO). According to The Wall Street Journal he " respect for delivering new products on schedule." Verizon Communications acquired GTE in 2000. Kheradpir served as the president of Verizon's e-business division, before becoming the company's first CIO/CTO.

Verizon

Shaygan Kheradpir contributed to Verizon's diversification into a broader range of telecommunications services. He controlled a budget of approximately $1.5 billion and led new product development from the IT department in collaboration with research and development. In 2001 he formed small teams that were each responsible for coming up with and developing new product ideas. Kheradpir implemented a 30-day prototype cycle to rapidly test and modify new technologies in development. His team of approximately 7,000 staff often worked late hours, but getting a job at Verizon was still in high demand, due to the department's rapid pace of new product development.

In 2003 his team created iobi, which manages address books, caller ID and other features across devices. The Verizon One, a combination phone, router, modem and portable device, was developed from his department the following year. Kheradpir's group also supported expansion of FIOS service, which extends fiber optic cabling to individual homes. Kheradpir's division supported Verizon's call center, website, automated customer service system, as well as integration efforts between separate customer record systems from GTE, Bell Atlantic and Nynex.

During Kheradpir's tenure at Verizon, the company reduced its information technology budget from six percent of revenue (the industry average) to four percent. From 2000 to 2003, he reduced IT staff by 20 percent and reduced purchasing from technology vendors by 30 percent. He negotiated aggressively with vendors to reduce prices and lobbied Verizon to eliminate its policy against purchasing IT equipment being auctioned on eBay by failed dot-com businesses. Many contract programming positions were out-sourced to lower-cost labor in India. Additionally, new software was installed that improved Verizon's utilization of IT hardware.

Barclays

Kheradpir began working for Barclays in January 2011 as the chief operations and technology officer for Barclays Global Retail & Business Banking reporting to Anthony Jenkins, then CEO of that division. Kheradpir focused its IT efforts on industrialization and customer service. He was appointed to the position of global chief operations and chief technology officer for all of Barclays in March 2013 shortly after Anthony Jenkins took the overall helm of Barclays.

Juniper Networks

Shaygan Kheradpir's appointment to the CEO position at Juniper Networks was announced in November 2013. He officially moved into the position the following January. Kheradpir began implementing a restructuring plan, which was aligned with the recommendations provided by activist investors, to reduce expenses, buyback stocks and increase dividends. In November 2014, Kheradpir unexpectedly resigned following a review by Juniper's board of directors regarding his conduct in a negotiation with an unnamed Juniper customer.

References

1. ^ Bulkeley, William (March 19, 2003). "For Clues to Why the Tech Sector Is Still Down, See Mr. Kheradpir". The Wall Street Journal. Retrieved October 31, 2014.
2. Reardon, Marguerit (August 25, 2010). "Cisco, Verizon push for 3D video and more". CNET News. Retrieved October 31, 2014.
3. ^ Boulton, Clint (September 2, 2014). "Juniper CEO: From CIO to CEO in Three Steps". The Wall Street Journal. Retrieved October 31, 2014.
4. C. G. Lynch, et al, "The Revenue Generator", CIO Magazine, September 2007
5. "NIST Visiting Committee on Advanced Technology (VCAT)"
6. "Cornell University School of Electrical and Computer Engineering, Advisory Council"
7. ^ Margulius, David (December 4, 2006). "Entrepreneurial IT". InfoWorld.
8. ^ Sam Trendall (November 13, 2013). "Juniper banks on Barclays man Kheradpir for CEO role". CRN ChannelWeb.
9. Varon, Elana (April 1, 2005). "Reality Check". CIO Magazine. Retrieved October 30, 2014.
10. ^ Dragoon, Alice (April 1, 2005). Sleepless In Manhattan; The pressure to develop new products and services for Verizon never lets up. And neither does its CIO. p. 52. {{cite book}}: |newspaper= ignored (help)
11. Handy, Alex (November 15, 2006). "Dialing Into Verizon's Development". Software Development Times.
12. Koch, Christopher (March 1, 2005). "Enterprise architecture is not just about mapping and standardizing hardware and software anymore. Now it's about services, events and- get this-good old ROI". Retrieved October 30, 2014.
13. Carr, Nicholas (August 16, 2004). "As market power shifts to users, companies need to change the way they buy and manage IT to reap savings, says Nicholas Carr". Financial Times.
14. ^ Mustoe, Howard (March 7, 2013). "Barclays Names Kheradpir Operating Chief Amid Jenkins Revamp". Bloomberg. Retrieved October 31, 2014.
15. Duffy, Jim (November 13, 2013). "Juniper taps new CEO with CIO roots". Network World. Retrieved October 30, 2014.
16. Burt, Jeffrey (October 3, 2014). "Juniper Spin-Off Pulse Secure Eyes Mobile Management". eWeek. Retrieved October 30, 2014.
17. Livesey, Ben (October 10, 2014). "Juniper Slides After Preliminary Results Miss Forecast". Bloomberg. Retrieved October 30, 2014.
18. Konrad, Alex (November 10, 2014). "Mysterious Customer Negotiation Leads To Sudden Ouster Of Juniper Networks CEO". Forbes. Retrieved November 11, 2014.

External links

• Shaygan Kheradpir's personal website

Further reading

• A summary of Kheradpir's comments at an MIT Sloan CIO Symposium
• A Q&A with Kheradpir in Forbes on his work at Verizon

• Living people