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Kumbh Sah'AI'yak is an AI-powered multilingual chatbot developed to assist visitors during the Mahakumbh 2025, held in Prayagraj, India. Launched by Prime Minister Narendra Modi on December 13, 2024, this chatbot is designed to provide seamless assistance and enhance the pilgrimage experience for millions of devotees attending the Mahakumbh in Prayagraj between 13th January 2025 and 26th February 2025.

The chatbot is available in Hindi, English, and nine other Indian languages and is accessible via WhatsApp (+91-8887847135), browser (chatbot.kumbh.up.gov.in), the Mahakumbh 2025 mobile app, and the official website (kumbh.gov.in).

Home Page of Webapp of Kumbh Sah'AI'yak. Users can access it at chatbot.kumbh.up.gov.in

Features

Kumbh Sah'AI'yak offers the following services to address the needs of pilgrims:

  • Travel Assistance: Provides details on transportation options to and within Prayagraj, along with guidance on navigating the Kumbh Mela premises.
  • Key Attractions: Offers information on cultural, spiritual, and historical landmarks within and around Prayagraj, including maps and brochures.
  • Stay Planning: Assists with accommodation options and facilities available in and near the mela area.
  • Personalized Kumbh Image Creator: Users can upload their photograph, receive a personalized image with Mahakumbh backdrop, and share it online with their friends and community.

The chatbot will be available in Hindi, English, Tamil, Telugu, Kannada, Malayalam, Gujarati, Marathi, Punjabi, Bengali, and Urdu.

Technology and Development

The chatbot is helmed by the Prayagraj Mela Authority and UPDESCO with the support of multiple technology partners. Key partners involved are Samagra (anchor partner), Bhashini (translation services), and Krutrim (Open-source LLM infrastructure). The chatbot’s development is being supported by Punjab National Bank.

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  1. "Maha Kumbh Mela 2025". kumbh.gov.in. Retrieved 2024-12-26.
  2. Standard, Business. "AI firm Krutrim to power Kumbh Sahayak App for Maha Kumbh Mela 2025". www.business-standard.com. Archived from the original on 2024-12-13. Retrieved 2024-12-26. {{cite web}}: |first= has generic name (help)
  3. "Maha Kumbh 2025 | District Prayagraj, Government of Uttar Pradesh | India". Retrieved 2024-12-26.
  4. www.ETGovernment.com. "Mahakumbh 2025: AI Chatbot to become the memorable symbol of Mahakumbh - ET Government". ETGovernment.com. Retrieved 2024-12-26.
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  6. Network, Elets News (2024-12-13). "AI Chatbot Sah'AI'yak to assist Devotees in 11 Languages at Mahakumbh 2025". Elets eGov. Retrieved 2024-12-26.
  7. "अपनी तस्वीर लगाकर यादगार बनाएं महाकुम्भ". Hindustan. 17 Dec 2024. Retrieved 26 Dec 2024.{{cite news}}: CS1 maint: url-status (link)
  8. "PM launches AI chatbot for devotees". The Times of India. 2024-12-13. ISSN 0971-8257. Retrieved 2024-12-26.
  9. "Samagra | Transforming Governance on LinkedIn: #kumbhsahaiyak #bharatsahaiyak". www.linkedin.com. Retrieved 2024-12-26.
  10. "BHASHINI on LinkedIn: #kumbhsahaiyak #aiforindia #techforgood #digitalkumbh2025…". www.linkedin.com. Retrieved 2024-12-26.
  11. "Multi-lingual AI chatbot to assist visitors during Maha Kumbh Mela 2025". The Economic Times. 2024-12-13. ISSN 0013-0389. Retrieved 2024-12-26.