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Revision as of 00:16, 5 July 2007 by Jmax- (talk | contribs) (sp)(diff) ← Previous revision | Latest revision (diff) | Newer revision → (diff) "HSN" redirects here. For other uses, see HSN (disambiguation). Television channelOwnership | |
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Owner | IAC/InterActiveCorp |
History | |
Founder | Lowell Paxson and Roy Speer |
The Home Shopping Network (HSN) is a mostly 24-hour shopping network that is seen on cable, satellite, and some terrestrial channels in the United States.
History
Launched by Lowell 'Bud' Paxson and Roy Speer in 1982 as the Home Shopping Club, a local cable channel seen on Vision Cable and Group W Cable in Pinellas County, Florida, and expanded into the first national shopping network three years later on July 1, 1985, HSN (its initials forming its alternate name) pioneered the concept of the viewer shopping for items in the comfort of their own home.
HSN has its roots from a radio station managed by Paxson which in 1977; due to an advertiser's liquidity problem, the employees were paid in can openers. Left with having to raise the funds, on-air personality Bob Circosta went on the radio and sold the can openers for $9.95 each. Lo and behold, the can openers sold out and an industry was born. Bob Circosta later became the new network's first ever home shopping host and would eventually sell 75,000 different products in over 20,000 hours of live, on-air television.
It is now owned by IAC/InterActiveCorp with broadcasts in Europe, Asia, and the Indian subcontinent.
HSN, one of the leading shopping channels on television, has built its reputation with daily specials, theme blocks, and personalities. HSN begins each calendar day with a "Today's Special," a featured item at a special sale price. Every item that they sell can be reviewed by an individual on their website (one star to 5 stars), and every product that has an average of 4 stars or higher is considered to be a "Customer Pick".
In 1986, HSN began a second network that broadcast over the air on a number of TV stations it had acquired under the name Silver King Broadcasting. In 1999, the stations were sold to IAC founder Barry Diller and changed its name to USA Broadcasting. In 2001, they were sold again, this time to Univision, and HSN programs ceased on those channels; however, HSN continues to air on low-power stations as well as on WQEX in Pittsburgh, Pennsylvania.
Hosts
Past and present home shopping hosts on HSN and America's Store include:
- Allison Waggoner
- Bob Circosta
- Alan Skantz
- Alice Cleveland
- Alyce Caron
- Barbara Marville
- Bobbi Ray Carter
- Brian Hyder
- British Ford
- Bill Green
- Callie Northagen
- Chris Scanlon
- Colleen Lopez
- Connie Craig
- Diana Perkovic
- Emeril Lagasse
- John Cremeans
- Kathy Wolf
- Kellie Olver
- Kelly Repassy
- Liz Benbrook
- Lori Leland
- Lynn Murphy
- Michele Lau
- Mindy McCourtney
- Marlo Tejera
- Michelle Ragland
- Paul Deasy
- Perry Slater
- Rachel Huber
- Rich Hollenberg
- Shannon Smith
- Shivan Sarna
- Suzanne Runyan
- Tina Berry
Product Categories
- Jewelry
- Fashion
- Beauty
- Health & Fitness
- For Home Decoration
- Kitchen & Dining
- Electronics
- Crafts & Sewing
- Toys
- NFL items
- Collectables
- Personalized gifts
Operations
HSN runs 24 hours a day, although programming hours vary between each region, based upon the local TV provider.
United States
HSN's U.S. operations are based in St. Petersburg, Florida, which houses its corporate headquarters, studio and broadcasting facilities. Additional call center facilities are located in Roanoke, Virginia. Distribution centres are situated in Roanoke, Salem, Virginia, Piney Flats, Tennessee, and Fontana, California in order to ensure the fastest possible delivery of items.
HSN also operates a series of outlet stores in Florida and Tennessee. HSN broadcasts 24 hours a day, 364 days a year. On Christmas, a mix of Christmas music performed by children from schools in the Tampa-St. Petersburg area, holiday wishes from HSN staff, and public service announcements air from Christmas Eve afternoon until midnight on December 26. For the first twelve years, a looping Yule log was aired.
In 1997, HSN formally launched its second nationwide electronic retail venture, a 24 hour network under the America's Store name (it had operated similar concepts of more limited scale since 1988). This station took advantage of HSN's already extensive network of low-power transmitters located in many major metropolitan markets throughout the United States. Eventually, the network was also picked up by some cable and satellite providers. While America's Store closely mirrored HSN's programming strategy and schedule format, it functioned primarily as an outlet for distressed and discontinued HSN merchandise in various categories. Occasionally however, new merchandise would be showcased concurrently on both channels at varying schedules. Like it's sister network, America's Store also had a full service internet website that shared most of it's functionality with the HSN parent site. In April, 2007, America's Store ceased operating permanently. Most of the America's Store hosts (some of which were already splitting hosting duties between networks) were absorbed into the HSN programming schedule.
UK
HSN had a UK sister network called HSE, which has ceased trading. On the 18 April 2005, the falling price auction channel iBuy, was created by the ex-senior management figure of Auction World.tv, Andy Sheldon.
It has since been reported in St Petersburg Times that the iBuy shopping channel, is to close sometime in May 2007, and 85 jobs will be lost. The reasons for the channel's closure are cited to be connected to financial difficulties at the channel, due to their failure to successfully break into a market already dominated by shopping channels such as QVC UK, sit-up Ltd, Ideal World and Gems TV. It has also been suggested, that there is a growing number of customer complaints over products, and mounting controversy over the channel allegedly selling fake products, in particular Tiffany jewellery.
On 18 March 2007, iBuy Senior Presenter Adam Freeman, revealed while on air, that it was to be his final shift. It was also revealed, that unlike many of the other staff at iBuy, he wasn't to be out of a job. As like the previous iBuy Head of Broadcasting, Andy Sheldon, Freeman will in fact be moving over to HSN for employment in the USA.
On 27 March 2007, it was officially announced on the iBuy website that the channel has now ceased live broadcasting. In its slots, iBuy will be offering a variety of programming over the coming weeks, which include pre-recorded iBuy Unique, and Rye by Post Collectibles.
Germany
HSN has a sister network in Europe called HSE24.
Japan
HSN's sister network in Japan is known as The Shop Channel.
Canada
The Shopping Channel was launched in 1987 as Canadian Home Shopping Network (CHSN), HSN's sister network in Canada. In 1999, the station was sold to Rogers Communications and is no longer affiliated with HSN.
Technology
HSN pioneered many concepts used today for electronic commerce. An automated phone answering system for taking orders (the original system was called Tootie) was implemented in 1986 by then vendor Precision Software. The original computer system used for the local Home Shopping Channel was an IBM System/36. Once HSN decided to go national, a new mainframe called the "A Series" from Burroughs (now Unisys) was used. This new system, named the A3, went live on July 1, 1985 and by April 1986, HSN was on an A15j (the largest commercial business processor available at the time). The main order entry system was written in a 4GL code generator called the Logic and Information Network Compiler (LINC)—since renamed EAE by Unisys.
Criticisms
An investigative report in the infotainment program Inside Edition claimed that some items - such as a highly touted collection of collectable coins - seen on shopping channels like HSN and QVC are not as valuable as some of the hosts claim it to be.
Competitors
- America's Store (co-owned, ceased broadcasting in 2007)
- Jewelry Television
- QVC
- ShopNBC
- Shop at Home
References
- A Man. A Plan. A Can Opener. ClickZ Network
- "Can You Believe This Price?" Time Magazine
- Bob Circosta Interview about HSN Media Talk
- It started with 112 can openers St. Petersburg Times