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Jackson is from Whitburn, West Lothian, Scotland, and formerly worked as a retail sales assistant. He auditioned for The X Factor in Glasgow, having only started singing properly when his friends entered him into a karaoke competition, which he won. Apart from his hobby of karate, in which he is a black belt, Jackson says that singing is the only thing that makes him happy. Before he made it through to the finals, Jackson had been planning to start a singing course at Napier University.
Wembley Performance
In December 2007, Jackson performed with Michael Bublé at Wembley Arena, singing Bublé's "Home". Jackson said this was the highlight of his life as Bublé is his idol.