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Jesse James Garrett

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Jesse James Garrett is an information architect and founder of Adaptive Path, an information architecture and user experience firm. Garrett also co-founded the Information Architecture Institute, and his essays have appeared in New Architect, Boxes and Arrows, and Digital Web Magazine.

Garrett authored The Elements of User Experience, a conceptual model of user-centered design first published as a diagram in 2000 and later as a book (ISBN 0-7357-1202-6) in 2002. Although originally intended for use in web design, the Elements model has since been adopted in other fields such as software development and industrial design. He also created the first standardized notation for information architecture, known as the Visual Vocabulary.

Garrett's other works include ia/recon, an influential essay on the evolution of the information architecture field, and The Nine Pillars of Successful Web Teams, a conceptual model similar to Elements for team structures and processes. In 2005 Garrett coined the term Ajax in his article Ajax: A New Approach to Web Applicatons, a term he used to describe a class of dynamic web applications which had been technologically possible since 1998 but hadn't yet gained a standardized name. This article generated criticism from web developers and information architects who felt that the technologies described in the article were not new, but rather had existed in Microsoft Internet Explorer since 1998 as IXmlHttpRequest and supported with IXMLDOMDocument/DOMDocument.

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