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DreamHost is a Los Angeles-based web hosting provider and domain name registrar. It is the web hosting branch of New Dream Network, LLC, founded by 1996 by Dallas Bethune, Josh Jones, Michael Rodriguez and Sage Weil, undergraduate students at Harvey Mudd College in Claremont, California, and registered in 1999 by Michael Rodriguez. DreamHost began hosting customers' sites in 1997.

Web hosting

DreamHost's network consists of Debian GNU/Linux-based servers for customers running on F5 Networks Big IP-based servers. Customers have access to a control panel that includes integrated billing and support ticket systems. The majority of hosted domains exist within a shared hosting environment, with a small percentage of customers on dedicated servers. Telephone-based support is not provided, instead DreamHost has support via IRC and email. DreamHost's staff also contribute to an official blog and a wiki.

In July, 2006 DreamHost suffered two power outages that caused significant downtime for its customers. The outage was a result of a rolling blackout in the building in which DreamHost's datacenter was located. Other providers were also affected".

In June, 2007 approximately 700 websites and 3,500 FTP accounts hosted on DreamHost's servers were compromised. In response to the incident, the company made "numerous significant behind-the-scenes changes to improve internal security, including the discovery and patching to prevent a handful of possible exploits."

On January 15, 2008, DreamHost accidentally billed some users for an extra year's worth of services, totaling 2.1 million dollars worth of extra charges. Dreamhost has since reimbursed their customers for the erroneous charges.

References

1. ^ "WHOIS information for newdream.net". Retrieved 2009-04-04.
2. Marlowe, Chris (2002-08-09). "Webmasters Host Music Dreams And Live Streams". Retrieved 2009-04-02. {{cite web}}: Unknown parameter |publication= ignored (help)
3. "California LLC Registration Search". ca.gov. Retrieved 2009-04-01.
4. "DreamHost: Our Past". DreamHost. Retrieved 2009-04-04.
5. "Debian: DreamHost Web Hosting, USA". Debian. Retrieved 2009-04-04.
6. Netcraft's Top Sites List
7. Berlind, David (August 3, 2006). "Honesty, transparency can offset customer service disasters". ZDNet. Retrieved 2009-03-30.
8. "MySpace Outage Pinpointed at LA Telecom Building". Netcraft. July 25, 2006. Retrieved 2009-04-05.
9. Miller, Rich (August 2, 2006). "LA Hosting Providers Slowed by Power Problems". Netcraft. Retrieved 2009-04-05.
10. Leyden, John (June 7, 2007). "Hackers load malware onto Mercury music award site". The Register. Retrieved 2009-04-04.
11. Miller, Rich (June 6, 2007). "Mass Customer Site Hack at DreamHost". Netcraft. Retrieved 2009-04-04.
12. "iFrame used to spread Malware on prominent Legal and Music sites including Clintons and the Nationwide Mercury Prize". ScanSafe. 2007. Retrieved 2009-04-04.
13. Sparkes, Matthew (January 17, 2008). "Typo causes $7,500,000 mistake". PC Pro. Retrieved 2008-01-19.
14. Jones, Josh (January 17, 2008). "The Final Update". DreamHost. Retrieved 2008-01-18.
15. Perez, Juan Carlos (2008-01-15). "Update: Billing nightmare for DreamHost customers". InfoWorld. Retrieved 2009-04-05.

External links

• Official website
  • DreamHost Blog, official news
  • DreamHost Discussion Forum for customers
  • DreamHost Status, alerts on system status
  • Wiki.Dreamhost.com, the Community DreamHost Documentation Project

• Employee-owned companies
• Web hosting