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DreamHost is a Los Angeles-based web hosting provider and domain name registrar. It is the web hosting branch of New Dream Network, LLC, founded by 1996 by Dallas Bethune, Josh Jones, Michael Rodriguez and Sage Weil, undergraduate students at Harvey Mudd College in Claremont, California, and registered in 1999 by Michael Rodriguez. DreamHost began hosting customers' sites in 1997.

Web hosting

DreamHost's shared and dedicated hosting network consists of Apache and lighttpd web servers running on the Debian GNU/Linux operating system.Customers have access to a control panel that includes integrated billing and a support ticket system. Telephone-based support is unavailable , although DreamHost's staff contribute to an official blog and a customer support wiki. DreamHost recommends Google's Gmail for email services, although the company continues to offer standard email services.

Incidents

In July, 2006 DreamHost suffered two power outages that caused significant downtime for its customers. The outage was a result of a rolling blackout involving DreamHost's datacenter. Other providers such as Media Temple and MySpace were also affected. There was "a similar outage in September 2005." In July 2007, the company relocated servers to a different data center due to "space and power constraints."

In April 2007 a "severe Denial of Service outage" caused web sites to be "unreachable for several hours, and email service was unavailable for the duration of the attack."

In June, 2007 approximately 700 websites and 3,500 FTP accounts hosted on DreamHost's servers were compromised. In response to the incident, the company made "numerous significant behind-the-scenes changes to improve internal security, including the discovery and patching to prevent a handful of possible exploits."

On January 15, 2008, DreamHost accidentally billed some users for an extra year's worth of services, which they initially reported as $7.5 million in extra charges. The company later stated the final total was $2.1 million. In March 2008, "another costly typing error" caused "thousands of web sites" to go offline for "more than an hour."

References

1. ^ "WHOIS information for newdream.net". Retrieved 2009-04-04.
2. Marlowe, Chris (2002-08-09). "Webmasters Host Music Dreams And Live Streams". Retrieved 2009-04-02. {{cite web}}: Unknown parameter |publication= ignored (help)
3. "California LLC Registration Search". ca.gov. Retrieved 2009-04-01.
4. ^ Perez, Juan Carlos (2008-01-15). "Update: Billing nightmare for DreamHost customers". InfoWorld. Retrieved 2009-04-05.
5. Schroder, Carla (October 1, 2007). "Dreamhost Driven by Linux-Enhanced Economics". Enterprise Networking Planet. Retrieved 2009-04-11.
6. http://blogs.zdnet.com/BTL/?p=3419
7. Berlind, David (August 3, 2006). "Honesty, transparency can offset customer service disasters". ZDNet. Retrieved 2009-03-30.
8. "Use Gmail says DreamHost". The Whir. May 27, 2008. Retrieved 2009-04-01.
9. "Use Gmail Not Our Servers". Gadgetell. May 28, 2008. Retrieved 2009-04-01.
10. "MySpace Outage Pinpointed at LA Telecom Building". Netcraft. July 25, 2006. Retrieved 2009-04-05.
11. Miller, Rich (August 2, 2006). "LA Hosting Providers Slowed by Power Problems". Netcraft. Retrieved 2009-04-05.
12. Eagle, Liam (August 16, 2006). "Customers Rally Around DreamHost". Web Host Industry Review. Retrieved 2009-04-08.
13. Miller, Rich (August 2, 2006). "Power Woes Continue at LA's Garland Building". Data Center Knowledge. Retrieved 2009-04-08.
14. Miller, Rich (July 13, 2007). "Power Capacity Issues at DreamHost". Data Center Knowledge. Retrieved 2009-04-08.
15. "DreamHost Goes Offline With Packet Flood". Secure64 Software Corp. April 8, 2008. Retrieved 2009-04-08.
16. Leyden, John (June 7, 2007). "Hackers load malware onto Mercury music award site". The Register. Retrieved 2009-04-04.
17. Miller, Rich (June 6, 2007). "Mass Customer Site Hack at DreamHost". Netcraft. Retrieved 2009-04-04.
18. "iFrame used to spread Malware on prominent Legal and Music sites including Clintons and the Nationwide Mercury Prize". ScanSafe. 2007. Retrieved 2009-04-04.
19. Sparkes, Matthew (January 17, 2008). "Typo causes $7,500,000 mistake". PC Pro. Retrieved 2008-01-19.
20. Jones, Josh (January 17, 2008). "The Final Update". DreamHost. Retrieved 2008-01-18.
21. Miller, Rich (March 8, 2008). "Another Costly Typing Error at DreamHost". Data Center Knowledge. Retrieved 2009-04-08.

External links

• Official website
  • DreamHost Blog, official news
  • DreamHost Status, alerts on system status

• Employee-owned companies
• Web hosting