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David Pogue
Pogue in October 2010
BornDavid Welch Pogue
(1963-03-09) March 9, 1963 (age 61)
Shaker Heights, Ohio, U.S.A.
Alma materYale University
Childrenson Kelly, daughter Tia, and son Jeffrey
Websitehttp://www.davidpogue.com/

David Welch Pogue (born March 9, 1963) is an American technology writer and TV science host. He is a personal technology columnist for the New York Times, an Emmy-winning tech correspondent for CBS News Sunday Morning, and a columnist for Scientific American. He is also the host of NOVA ScienceNow on PBS and was the host of the NOVA specials Making Stuff in 2011 and Hunting the Elements in 2012. Pogue has written or co-written seven books in the For Dummies series (including Macintosh computers, magic, opera, and classical music). In 1999, he launched his own series of computer how-to books called the Missing Manual series, which now includes over 100 titles covering a variety of Macintosh and Windows operating systems and applications. Among the dozens of books Pogue has authored is The World According to Twitter (2009), written in collaboration with around 500,000 of his Twitter followers.

Early life

Pogue was born in Shaker Heights, Ohio, the son of Richard Welch Pogue, an attorney and former Managing Partner at Jones, Day, Reavis & Pogue, and Patricia Ruth (née Raney). He is a grandson of aviation attorney L.Welch Pogue and Mary Ellen Edgerton. He is also a great nephew of Harold Eugene "Doc" Edgerton, a professor of electrical engineering at the Massachusetts Institute of Technology, and credited with transforming the stroboscope from an obscure laboratory instrument into a common device.

He graduated from Yale University in 1985, summa cum laude with Distinction in Music. He spent ten years working in New York, for a time in the office of Music Theatre International and also intermittently as a Broadway musical conductor. On August 29, 2007 he received an Honorary Degree (Doctor of Music) from Shenandoah Conservatory of Shenandoah University in Winchester, Virginia.

Career

Pogue wrote for Macworld Magazine from 1988-2000. His back-page column was called The Desktop Critic. Pogue got his start writing books when Macworld-owner IDG asked him to write Macs for Dummies to follow on the success of the first ...for Dummies book, DOS for Dummies, written by Dan Gookin.

Since November 2000, Pogue has served as the The New York Times personal-tech columnist; his column, "State of the Art," appears each Thursday on the front page of the Business section. He also writes "From the Desk of David Pogue," a tech-related opinion column that is sent to readers by e-mail. He also maintains a blog at nytimes.com called Pogue's Posts.

From 2007 to 2011, Pogue appeared on CNBC's Power Lunch in a taped, three-minute comic tech review, which then appeared on the New York Times website, nytimes.com, as well as iTunes, YouTube, TiVo, and JetBlue.

In 2007, the HD Theater and Science channels aired his six-episode series, It's All Geek to Me, a how-to show about consumer technology.

He hosted a four-part PBS NOVA miniseries about materials science called Making Stuff, which aired on four consecutive Wednesdays starting January 19, 2011 on PBS. It was followed by a two-hour special about the periodic table, Hunting the Elements, which aired April 4, 2012.

He also writes and hosts several segments each year for CBS News Sunday Morning.

Pogue is a frequent speaker at educational and government conferences, addressing such topics as disruptive technology, social media, digital photography, and why products fail. He has performed twice at TED, a conference in Monterey, CA: in 2006, a 20-minute talk about simplicity; and in 2007, a medley of high-tech song parodies at the piano (or, as Pogue joked, "a tedley,"). In 2008, he performed at the EG conference, also in Monterey, talking about cellphones, the tricks they can be made to do, and how the phones are often better than the companies that market them.

Consumer advocacy

In his New York Times columns and blog posts, Pogue has launched several high-profile consumer advocacy initiatives. His campaigns have caused corporations to change practices and marketing claims that Pogue said were unfair or misleading.

In July 2009, Pogue launched “Take Back the Beep.” The campaign was designed to raise consumer awareness about American cellphone carriers’ mandatory 15-second voice mail instructions. Pogue wrote that the instructions are unnecessary, as most everyone knows “what to do at the beep.” However, because consumers can’t easily turn the instructions off (if at all), the instructions eat into consumers’ voice plan minutes. “I calculated that if Verizon’s 87 million customers leave or check messages twice each business day, that comes out to $750 million of air time a year — your money and your time, listening to pointless instructions over and over again.”

Pogue explained how consumers could bypass the voice mail instructions, encouraged readers to complain about the practice to their carriers, and provided links where they could file complaints. Other media outlets reported on the “Take Back the Beep” campaign, including radio stations and blogs such as Gizmodo, Engadget, The Consumerist, and Technologizer. As a result of the “Take Back the Beep” campaign, AT&T shortened its voicemail instructions to eight seconds down from 12 or 15, though no other carriers followed suit and Verizon Wireless didn’t respond to the campaign.

In November 2009, Pogue reported on a Verizon customer’s complaint that the wireless carrier charged $1.99 a pop for “bogus data downloads,” a practice validated by another reader who said he works for Verizon. The charge resulted whenever a Verizon customer touched the up-arrow key on some Verizon phones. The key is easy to accidentally hit and is preprogrammed by Verizon to launch the mobile Web, causing the consumer to incur a $1.99 data charge each time the key is pressed.

As a result of Pogue’s reportage, the Federal Communications Commission (FCC) asked Verizon to explain the data charge. In October 2010, in response to the FCC inquiry, Verizon agreed to pay up to $90 million in refunds to 15 million customers “wrongly charged for data sessions or Internet use,” one of the largest refunds by a telecommunications company.

In January 2010, Pogue reported that Barnes & Noble claimed its Nook e-reader weighed 11.2 ounces, though Pogue found it weighed 12.1 ounces. He wrote that the discrepancy was “a rather important fib in a product that you have to hold in your hand for hours at a time.” Barnes & Noble claimed that “higher than anticipated demand” for the Nook created “minor variances in the manufacturing process” resulting in a “marginal weight difference…making Nook 12.1 ounces.” The company said it would update all references to the weight.

Pogue took Barnes & Noble to task again in November 2011 for claiming that its Nook Color Tablet allowed users to view movies and TV shows in high definition. However, the device’s screen resolution is 1,024 x 600 pixels, below the lowest-quality HD format of 720p, which has a screen resolution of 1,280 x 720 pixels. In response, Barnes & Noble agreed that consumers might be misled by the HD video claims and eliminated nine such references from its Web site and from its marketing literature.

Awards

In 2004, Pogue won a Business Emmy as the correspondent for two CBS News Sunday Morning stories about Google and spam. Pogue received the award for taking “complex technological applications such as Google or Spam and (making) them comprehensible to the ordinary, non-technophile viewer.”

Shenandoah Conservatory awarded Pogue an honorary doctorate in music in 2007 for his “lifelong interests (that) have explored the boundary, the interface, between classical music in performance and computer applications.”

In 2008, Pogue received a Society of Business Editors and Writers Best in Business Journalism award for his New York Times video "The iPhone Challenge: Keep it Quiet."

On May 5, 2009, Pogue won two Webby Awards. His New York Times online video series “was the only winner in multiple categories, earning nods for Best Reality/Variety Host and Technology.”

His New York Times blog “Pogue’s Posts” received the 2010 Gerald Loeb Award for Online Commentary & Blogging.

On Feb. 3, 2011, Pogue became the second winner of the “Golden Mouth Organ” award on The Late Late Show With Craig Ferguson. Pogue received the award for being only the second person on the show who, when presented with a harmonica, could actually play it.

Controversy

In a 2005 New York Times review of a hard drive recovery service, Pogue noted that the service, which can cost from $500 to $2,700, was provided to him at no charge for the purposes of the review; but when describing the service for National Public Radio's Morning Edition program on September 12, 2005, he neglected to mention this. NPR's Vice President of News Bill Marimow later stated that NPR should have either not aired the review or paid for the services itself. Ultimately, the Times paid for the service.

In September 2009, Pogue’s New York Times review of the Snow Leopard Macintosh operating system, a product for which he had also authored a Missing Manual book, was the subject of a column by The Times’ Public Editor Clark Hoyt. Hoyt wrote that Pogue’s “multiple interests and loyalties raise interesting ethical issues." Of three ethicists Hoyt consulted, each agreed Pogue's position created a "clear conflict of interest" and placed the paper on "tricky ethical terrain." In response, Pogue posted a statement of ethics on his Times Topics page and a disclosure was added to his Snow Leopard review on The Times’ web site.

In June 2011, Pogue gave a presentation at the Media Relations Summit sponsored by Ragan Communications in which he offered advice to PR professionals on how to successfully pitch him. Arthur S. Brisbane, The New York Times’ reader representative, subsequently wrote that the paper’s ethics policy states staff members and freelancers on assignment “may not advise individuals or organizations how to deal successfully with the news media.” Though Pogue is not a Times staff member and was not on assignment, an internal review determined that his presentation wasn’t appropriate. In an email to Brisbane about the matter, Pogue wrote that in the future, “my speaking agent will now present every offer to my (Times) editor and me simultaneously.”

Works

Non-fiction

  • Classical Music for Dummies (ISBN 978-0764550096)
  • Crossing Platforms: A Macintosh/Windows Phrasebook (with Adam C. Engst) (ISBN 978-1565925397)
  • CSS: the Missing Manual (ISBN 978-0596802448)
  • David Pogue's Digital Photography: The Missing Manual (ISBN 978-0596154035)
  • The Flat-Screen iMac for Dummies (ISBN 978-0764516634)
  • GarageBand: the Missing Manual (ISBN 978-0596006952)
  • GarageBand 2: the Missing Manual (ISBN 978-0596100353)
  • The Great Macintosh Easter Egg Hunt (ISBN 978-0425160060)
  • The iBook for Dummies (ISBN 978-0764506475)
  • iLife '04: The Missing Manual (ISBN 978-0596006945)
  • iLife '05: The Missing Manual (ISBN 978-0596100360)
  • The iMac for Dummies (ISBN 0764504959)
  • iMovie: The Missing Manual (ISBN 1565928598)
  • iMovie 2: The Missing Manual (ISBN 978-0596001049)
  • iMovie 3 & iDVD: The Missing Manual (ISBN 978-0596005078)
  • iMovie 4 & iDVD: The Missing Manual (ISBN 978-0596006938)
  • iMovie HD & iDVD 5: The Missing Manual (ISBN 978-0596100339)
  • iMovie 6 & iDVD: The Missing Manual (ISBN 978-0596527266)
  • iMovie '08 & iDVD: The Missing Manual (ISBN 978-0596516192)
  • iMovie '09 & iDVD: The Missing Manual (ISBN 978-0596801410)
  • iMovie '11 & iDVD: The Missing Manual (ISBN 978-1449393274)
  • iPhoto: The Missing Manual (ISBN 978-0596003654)
  • iPhoto 2: The Missing Manual (ISBN 978-0596005061)
  • iPhoto 4: The Missing Manual (ISBN 978-0596006921)
  • iPhoto 5: The Missing Manual (ISBN 978-0596100346)
  • iPhoto 6: The Missing Manual (ISBN 978-0596527259)
  • iPhoto '08: The Missing Manual (ISBN 978-0596516185)
  • iPhoto '09: The Missing Manual (ISBN 978-0596801441)
  • iPhoto '11: The Missing Manual (ISBN 978-1449393236)
  • Mac OS 9: The Missing Manual (ISBN 978-1565928572)
  • Mac OS X: The Missing Manual (ISBN 0596000820)
  • Mac OS X Hints (with Rob Griffiths) (ISBN 978-0596004514)
  • Macs for Dummies (ISBN 978-0764503986)
  • Macworld Mac Secrets (with Joseph Schorr) (ISBN 978-0764534157)
  • Magic for Dummies (ISBN 978-0764551017)
  • The Microsloth Joke Book: A Satire (editor) (ISBN 978-0425160541)
  • More Macs for Dummies (ISBN 978-0764502675)
  • Opera for Dummies (with Scott Speck) (ISBN 978-0764550102)
  • PalmPilot: The Ultimate Guide (ISBN 1565926005)
  • Switching to the Mac: The Missing Manual (ISBN 978-0596004521)
  • Tales from the Tech Line: Hilarious Strange-But-True Stories from the Computer Industry's Technical-Support Hotlines (editor) (ISBN 978-0425163634)
  • The Weird Wide Web (with Erfert Fenton) (ISBN 978-0614262995)
  • Windows Me: The Missing Manual (ISBN 978-0596000097)
  • Windows Vista: The Missing Manual (ISBN 978-0596528270)
  • Windows Vista for Starters: The Missing Manual (ISBN 978-0596528263)
  • Windows XP Home Edition: The Missing Manual (ISBN 978-0596008970)
  • Windows XP Pro: The Missing Manual (ISBN 978-0596008987)
  • The World According to Twitter (ISBN 978-1579128272)

Fiction

  • Hard Drive (1993), a techno-thriller (ISBN 978-0441002559)
  • "Abby Carnelia's One and Only Magical Power" (2010, novel for middle-schoolers) (ISBN 978-1596433847)

References

  1. "Jennifer O'Sullivan, David W. Pogue - New York Times". The New York Times. September 17, 1995.
  2. ^ "Making Stuff: Series Overview". NOVA. PBS.org. Retrieved 27 November 2011.
  3. ^ "Hunting the Elements". NOVA. PBS.org. Retrieved 25 May 2012.
  4. The Bradford Family Compact bulletin - Google Books
  5. http://www.pbs.org/wgbh/nova/tech/making-stuff-stronger.html 16 minutes into program discusses Edgerton
  6. ^ David Pogue. "David Pogue's Bio". Retrieved 2007-06-28.
  7. Pogue, David. "Pogue's Pages". Speaking Inquiries. David Pogue. Retrieved 27 November 2011.
  8. TED. "David Pogue on the music wars".
  9. ^ Pogue, David (30 July 2009). "'Take Back the Beep' Campaign". The New York Times. Retrieved 23 May 2012.
  10. Pogue, David (18 February 2010). "Will Carriers Offer a Better Way to Get Voice Mail?". The New York Times. Retrieved 23 May 2012.
  11. ^ Pogue, David (31 July 2009). "Take Back The Beep, Part II". The New York Times. Retrieved 23 May 2012.
  12. Pogue, David (9 September 2009). "AT&T Relents, Drops Paging Instructions from Voicemail". The New York Times. Retrieved 23 May 2012.
  13. Pogue, David (12 November 2009). "Verizon: How Much Do You Charge Now?". The New York Times. Retrieved 23 May 2012.
  14. ^ Pogue, David (12 November 2009). "Verizon: How Much Do You Charge Now?". The New York Times. Retrieved 23 May 2012.
  15. Pogue, David (4 October 2010). "Verizon Comes Clean". The New York Times. Retrieved 23 May 2012.
  16. Wyatt, Edward (3 October 2010). "Verizon Wireless to Pay Millions in Refunds". The New York Times. Retrieved 23 May 2012.
  17. ^ Pogue, David (21 January 2010). "Bogus Tech Measurements". The New York Times. Retrieved 23 May 2012.
  18. ^ Pogue, David (17 November 2011). "Nook's Specs Are Exaggerated, Again". The New York Times. Retrieved 23 May 2012.
  19. Pogue, David (1 December 2011). "Nook's Advertising Is Corrected". The New York Times. Retrieved 23 May 2012.
  20. "The National Television Academy Announces the Winners of the Second Annual Emmy Awards for Business and Financial Reporting". National Television Academy. Retrieved 23 May 2012.
  21. Kaptain, Dean Laurence. "David Pogue receives honorary doctorate from Shenandoah Conservatory". Conservatory Dean's Blog. Retrieved 23 May 2012.
  22. "SABEW Announces Winners in its 13th Annual Best in Business Journalism Contest". The Free Library. Retrieved 23 May 2012.
  23. "13th Annual Webby Awards Announce Online Film & Video Winners". Press Releases. The Webby Awards. Retrieved 25 May 2012.
  24. "CNBC, NYT, Vanity Fair each take two Loeb Awards". BusinessJournalism.com. Retrieved 23 May 2012.
  25. "Pogue Wins Craig Ferguson Mouth Organ". YouTube. Retrieved 23 May 2012.
  26. ^ David Pogue (September 1, 2005). "Can You Save a Hard Drive?". The New York Times. Retrieved May 1, 2010.
  27. ^ Jeffrey A. Dvorkin. "The Cost of a Story: Who Pays?". Retrieved 2007-07-05.
  28. ^ Hoyt, Clark (5 September 2009). "He Works for The Times, Too". The New York Times. Retrieved 6 December 2011.
  29. Pogue, David. "A Note About Ethics and Disclosure". The New York Times. The New York Times. Retrieved 6 December 2011.
  30. ^ Brisbane, Arthur S. (6 July 2011). "Times curbs Pogue's P.R. appearances". The New York Times. Retrieved 1 December 2011.

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