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Avoid Restatement

The article should not include a re-statement of what ITIL is, contains, addresses, etc. The sources referenced will do this -- or the article won't stay. As an article, it ought to be an overview of what the framework provides but not by specific applications. There needs to be enough detail so that similarities and differences from other frameworks can be shown. Kernel.package (talk) 22:57, 14 September 2011 (UTC)

Missing article for Strategy Management topic

Under ITIL Service Strategy is a broken link for ... "Strategy Management". I fixed a link for ... "Financial management for IT services", as it was just a typo, but cannot find an article for this topic. I could just make a stub, but that would be a waste, if the real one is floating around somewhere. — Preceding unsigned comment added by Djwaustin-wiki (talk • contribs) 23:24, 25 October 2012 (UTC)

British English?

While ITIL was started in the UK it has since become an international standard adopted everywhere. Should the article be re-written to remove British English? I'm not sure of the arguments pro or con in this area. --Jasenlee (talk) 17:37, 16 November 2012 (UTC)

No. Why would any other variety of English be more suitable? --Michig (talk) 17:46, 16 November 2012 (UTC)
No; see MOS:RETAIN --hulmem (talk) 15:53, 18 November 2012 (UTC)
Most of the British English has been removed from the ITIL guidance already. The exams have had all of the language specific to the UK removed for some time now. The reason is very simple, and has already been stated -- it is used around the world. Keeping British colloquialisms and UK-specific spellings of words like "whilst" makes no sense.Flybd5 (talk) 12:55, 31 January 2013 (UTC)

Notability ? Usage and Case Studies

This article seems to be pure theory restating what ITIL is and says nothing to the extent that the framework has been adopted in practice and how widespread is its use. I think it needs some examples of notable organisations and details of how the best framework has been implemented and some factual statistics. Otherwise, on its own it is meaningless. It could be published by a government department but lots of documents are published by government departments that have zero notability or credibility. How many users are certified at least basic level ? For all readers know only Bob's bookstore in Tuvalu uses the thing .... --Technofish (talk) 01:24, 6 December 2012 (UTC)

I think, there shall be no examples, how to implement ITIL. Why? Every organisation have to do it's "own" ITIL implementation. For this, we can include some hint about the facts about implementing. The idea about information around certified persons is nice. For the we need sources about the numbers and at least an annually review. --Bernd F Dollinger (talk) 14:49, 15 December 2012 (UTC)
Considering ITIL cannot be "implemented" because it is not a methodology and does not contain enough detail to allow for implementation, this is really a moot point...Flybd5 (talk) 12:52, 31 January 2013 (UTC)
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