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• WP:PAIN

For editors who want a personal attack situation reviewed:

1. Consider that in most cases, ignoring the attack is better than requesting sanction against the attacker. Do not report people if you are likewise guilty of hostility towards them.
2. Make sure the user has actually commited a personal attack. (Please note that "personal attacks" are defined only under the WP:NPA policy. If a statement is not considered a personal attack under the intended spirit of this policy, it does not belong here.)
3. The editor must have been warned earlier. The {{npa2}}, and {{npa3}} templates may be appropriate for new users; for long-term editors, it's preferable to write something rather than using a standard template. Reports of unwarned editors may be removed.
4. If the behavior hasn't stopped, add the following header to the New Reports section of this page in the following format:

   ==={{User|NAME OF USER}}=== replacing NAME OF USER with the user name or IP address concerned, with a brief reason for listing below. Be sure to include diffs.

5. If an editor removes the IP or username and doesn't handle the matter to your satisfaction, take it to the editor's talk page or the administrators' noticeboard, but do not re-list the user here.
6. NB - Due to misunderstanding of these instructions and/or mis-use of this process, comments not in strict adhereance to these instructions WILL be removed. This page deals only with personal attacks under the policy WP:NPA. Reports deemed to be inappropriate for this page are liable to be moved to an appropriate venue where one exists.

For those reported on this page:

1. A reviewer or an administrator will review each report on this page. In dealing with the report, the contribution history of the reported user shall be checked along with the diffs provided in the report. Where no personal attack is evident, then no action will be taken - however, should an administrator see that another seperate issue is evident, appropriate action or advice for that issue may be taken/given at his or her discretion and in line with wiki policy.
2. Reports on this page stand on their own merits in accordance with Misplaced Pages's no personal attacks policy. As such, disputes and discussions over reports are not suitable for this page except for such comments left by admins or reviewers describing their actions and/or findings. If you notice your account reported at this page, please trust that the administrators and reviewers dealing with reports will deal with it in an even-handed and fair manner on the basis of policy alone. If you feel strongly that another "side to the story", issue, or another piece of information is missing from a report please refrain from posting here, and instead leave your comment on your talk page under the title NPA Report or another other clear and related title. The reviewing party will see this message and take it into account where applicable.

For users handling assistance requests:

1. For each of the users linked here, open their contributions and check for personal attacks. Also check if the users have been sufficiently warned for the current personal attack and whether they've continued to commit personal attacks after being warned.
2. Note that there is an important difference between a user who makes many good contributions and a few personal attacks, and a user whose last edits are (nearly) all personal attacks or other conflict.
3. Do nothing, warn them again, or, if you are an adminstrator, block the user in question as you think is required. Explain things carefully to the user who listed the attacker if you feel there's been a misunderstanding.
4. Move the report to the Open Reports section and give an update to the status of the report.
5. Delete old reports that have been dealt with.

Please consider adding this page to your watchlist to make life easier for non-administrator RC-patrollers.