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Passenger services are provided by West Midlands Trains as part of their Birmingham to Hereford service. As of May 2023, off-peak, one train per hour runs between Birmingham New Street, Worcester and Hereford on this route, calling at University, Bromsgrove, Droitwich Spa, Worcester Foregate Street, Malvern Link, Great Malvern, Colwall and Ledbury on its way to Hereford, with most Worcester trains continuing onwards to Hereford via the Cotswold Line. Some services run to Worcester Shrub Hill with those services running non-stop from Droitwich to Shrub Hill. A handful of trains per day also call at Barnt Green. On weekdays and Saturdays one northbound train per day runs via the Camp Hill line, missing the usual stop at University and approaching Birmingham New Street via Proof House Junction.