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Concursive

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(Redirected from Centric CRM) American software company
Concursive
IndustrySoftware
Founded2000
HeadquartersNorfolk, Virginia
Productscustomer relationship management application
ConcourseConnect
Websitewww.concursive.com

Concursive, until October 2007 named Centric CRM, is a software company located in Norfolk, Virginia, that offers the ConcourseSuite product, a customer relationship management application, and ConcourseConnect, a social software application, both based on Java/J2EE. Concursive supplies products under a software as a service (SaaS) model or a license model.

The company was founded in 2000. It competes with major CRM vendors such as Salesforce.com, RightNow Technologies and Oracle’s Siebel.

History

In June 2007, the Open Source Initiative (OSI) president, Michael Tiemann announced plans to crack down on software vendors that claim to be open source without using an OSI-approved license. Although Concursive described their CRM product as "open source", as of July 2007 it was not certified as such by the OSI. However, Concursive quickly announced that they were releasing their Team Elements software components under Larry Rosen's Open Software License.

In August 2007, the company announced a partnership with Loopfuse, a company that provides software to track and rate the activity of customers online, useful in scoring sales leads and rating / segmenting prospects.

In October 2007 the company released a new version of their CRM product with improved support for third party developers including a JSR 168 plug-in architecture. The company changed its name to "Concursive" and its product name to "ConcourseSuite" on 12 December 2007.

Software

On March 27, 2009, the company released the ConcourseConnect product.

References

  1. "Concursive Launches CRM and Software as a Service Price War" Archived 2009-02-08 at the Wayback Machine MSPmentor.net
  2. "Centric CRM and SocialText respond to open source hard line" CBR online 26 June 2007
  3. "CentricCRM to go open source next week" cnet news June 22, 2007
  4. "Loopfuse integrates open-source demand generation into CentricCRM" cnet news August 22, 2007
  5. "CentricCRM to Update Open Source CRM Package" Archived 2008-10-31 at the Wayback Machine Linux Insider 09/11/07
  6. "Centric CRM Changes Name to Concursive" eWeek.com 2007-12-13
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