 | This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. Find sources: "Cirquent" – news · newspapers · books · scholar · JSTOR (February 2018) (Learn how and when to remove this message) |
 | |
| Company type | GmbH |
|---|---|
| Industry | IT, Consulting and Professional services |
| Founded | 1971 (as Softlab) |
| Headquarters | Munich, Germany |
| Key people | Thomas Balgheim, Chairman Bernd Stroppel |
| Products | Consultancy Services |
| Revenue |  €216 million (2009) |
| Number of employees | about 1.600 (2009) |
| Website | www.cirquent.com |
Cirquent (formerly Softlab Group) was a subsidiary of NTT Data that provides IT, consulting and professional services. The company's headquarters is in Munich, Germany, with offices in Austria, Switzerland and the UK. The company specializes in developing custom software solutions, integrating third-party systems, and providing consulting services to help organizations implement digital transformation initiatives. Customers include Allianz Germany, BMW Group, Deutsche Börse, Heidelberger Druckmaschinen, Kabel Deutschland, Munich Re, O2, and T-Mobile.
Cirquent UK
Cirquent Ltd, a fully owned subsidiary of Cirquent GmbH, was founded in the UK, as Softlab Ltd., in 1989, to sell and support the Maestro I product line. Initially based in Hammersmith, the company expanded with the launch of Maestro II, a software development environment used by British Gas plc and Barclays Bank.
Softlab was purchased by BMW AG in the 1990s and following the purchase of Rover Group by BMW, Softlab Ltd. acquired AT&T Istel's Rover Group services, increasing in size from about 60 staff to one of over 500. With the acquisition came a move of headquarters near Birmingham. The business moved from software tools to CRM and Contact center system integration. In 2001, BMW Group sold Rover, and soon after the automotive team was sold to Computer Sciences Corporation.
Softlab continued to focus on CRM software and contact centre projects, partnering with Microsoft (Dynamics CRM), Oracle (Siebel), Genesys, Interactive Intelligence, CDC (Pivotal) and BMC (Remedy). Following acquisitions, in 2008, Softlab was rebranded Cirquent.
In 2008, a majority 72.9% stake in Cirquent was taken by NTT Data.
References
- Siegner, T.; Sulzmaier, S. (2014). Reality Bites - Best Practices & Erfolgsfaktoren im B2B-Marketing: Best Practices & Erfolgsfaktoren im B2B-Marketing. Haufe Fachbuch (in German). Haufe Lexware. p. 74. ISBN 978-3-648-05698-1. Retrieved February 19, 2018.
- "NTT Data buys Dell's IT services business for $3.1bn". Financial Times. September 7, 2017. Retrieved February 19, 2018.
External links
- Cirquent's international site (in English)
- Cirquent's automotive site Archived 2018-03-07 at the Wayback Machine (in English)
- Cirquent's German site
- Cirquents UK Site (in English)