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Dali Everyday Grocery

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Swiss international discount retail chain Not to be confused with Dali Foods Group.

Dali Everyday Grocery
A branch of Dali Everyday Grocery in Cavite
Company typeAktiengesellschaft (AG)
IndustryRetail
Founded2020; 4 years ago (2020)
HeadquartersZug, Switzerland
Number of locations630 (2024)
Area servedPhilippines
Key peopleAndreas Höfner (chairman)
Joerg Gruenewald (CFO, HDPI)
Products
SubsidiariesHDPM Sin Pte. Ltd.
Hard Discount Philippines Inc.
Websitedali-discount.com
dali.ph

Dali Discount AG, doing business as Dali Everyday Grocery or simply Dali (stylized in all caps), is a Swiss international hard discount retail chain with a primary focus on Southeast Asia, particularly the Philippines. Its Singapore-based subsidiary, HDPM Sin Pte. Ltd., operates a local subsidiary known as Hard Discount Philippines Inc. (HDPI), which is headquartered in Carmona, Cavite.

It is organized as an Aktiengesellschaft (AG), a German word that is roughly equivalent to a joint-stock company, and is headquartered in Zug, Switzerland. As of 2024, Dali has at least 630 stores in the Philippines, all located in Luzon.

History

Dali opened its first store in February 2020 in Santa Rosa, Laguna, and by the end of 2022, it had at least 250 stores in the Philippines. In March 2023, the Asian Development Bank (ADB) invested US$15 million to support the retail chain's expansion. Earlier that year, Malaysian-based private equity firm Creador invested US$50 million in Dali's expansion. This followed Philippine-based private equity firm Navegar's undisclosed investment into Dali, which began in August 2022. In 2024, Singapore-based equity firm Venturi Partners invested US$25 million in Dali, while DEG, the investment arm of the German state-owned development bank KfW, invested another US$8.4 million.

In April 2024, the number of stores increased to 630 (all in Luzon), with plans have a total of 950 stores by the end of the year.

In July 2024, Hard Discount Philippines Inc. (HDPI) reported cumulative losses of 3.26 billion over three years since opening its first store in the Philippines, according to a financial statement filed with the Securities and Exchange Commission (SEC). HDPI recorded a ₱1.88 billion loss, a 110% increase from the ₱894.68 million loss in 2022. By the end of 2023, Dali's capital deficit was ₱1.29 billion.

Business model

Dali is the first company in the Philippines to pioneer hard discount retailing in the country, with a focus on underprivileged communities as its primary market. Its stores are leanly staffed, often with just two cashiers and no baggers, which helps reduce labor and stocking costs. They display products in their original boxes and avoid elaborate interiors and extensive advertising costs, akin to a supermarket model originating from Germany. Typically, they are small and located in rural, peri-urban, and lower-income areas rather than city centers.

Products

Dali's range of products includes everyday household items such as snacks, kitchen staples, and cleaning supplies. While it retails some popular branded items, the majority of its products are proprietary brands that closely resemble well-known ones, bordering on copyright infringement. Dali claims that the quality of their private label products "meets or exceeds the equivalent national brands sold in other national retail chains" while being significantly more affordable. Around 60–70% of its products are sourced locally in the Philippines and the remainder are imported from Malaysia, China, South Korea, and Europe.

Reactions

Writing in The Philippine Star, author and businessman Joey Concepcion described the entry of Dali, a hard discounter, into the Philippine market as a "disruption" to sari-sari stores, which he called "the very symbol of micro-entrepreneurship in the Philippines".

Controversies

Alleged unfair business practices

On May 16, 2024, consumer advocacy group Malayang Konsyumer filed a complaint with the Fair Trade and Enforcement Bureau of the Department of Trade and Industry (DTI) concerning Dali's alleged unfair business practices, which include inaccurate pricing and weighing of chicken, as well as the erroneous inclusion of items in invoices. In response, the DTI stated that it has opened an investigation and reported that 82 monitored Dali branches complied with the suggested retail price (SRP) and Price Tag Law during routine checks between January and April 2024.

On May 29, the DTI issued a show cause order to Dali, addressing 13 instances of complaints by Malayang Konsyumer, and stated that they would seek the help of the Department of the Interior and Local Government (DILG) to identify the localities where Dali has sanitary issues. However, the DTI noted that the consumer group did not submit a formal complaint but only sent letters expressing their grievances, which lacked the necessary evidence to support their claims against Dali.

Intellectual property rights case

Comparison photos of products from Dali (Kulina and Rajah Puro) and NutriAsia (UFC and Datu Puti)

In June 2024, the Intellectual Property Office of the Philippines (IPOPHL) disclosed that NutriAsia, a Philippine food processing company, initiated legal action against Hard Discount Philippines Inc., the local operator of Dali, alleging trademark infringement, unfair competition, and copyright infringement. According to IPOPHL documents, the case registered under number V/2023/10 also petitioned the Bureau of Legal Affairs of IPOPHL for the issuance of a writ of preliminary injunction. The following month, Dali was ordered by IPOPHL to remove three products from their shelves that bore a striking resemblance to those of NutriAsia, particularly the condiment brands "Kulina" and "Rajah Puro", whose trade dress and names bear intentional similarities to NutriAsia's UFC and Datu Puti, respectively.

Notes

  1. Sometimes also referred to as Dali Stores.

References

  1. Höfner, Andreas (March 14, 2022). "Invitation to the Extraordinary General Meeting of DALI DISCOUNT AG (the Company)" (PDF). Zug, Switzerland.
  2. ^ Mercurio, Richmond (February 7, 2024). "DALI gears up for expansion". The Philippine Star. Retrieved May 22, 2024.
  3. "Equity Investment HDPM Sin Pte. Ltd. Dali Modern Food Retail Expansion Project (Philippines)" (PDF). Asian Development Bank. March 2023. Retrieved May 22, 2024.
  4. Cordero, Ted (March 9, 2023). "ADB invests $15M in DALI 'hard discount' grocery chain in Philippines". GMA Integrated News. Retrieved May 22, 2024.
  5. Nguyen, Thi Bich Ngoc (February 1, 2023). "Malaysia's Creador invests $55m in Philippines-focused DALI Stores". DealStreetAsia. Retrieved May 23, 2024 – via Nikkei Asia.
  6. Cao, Sean (March 27, 2024). "Philippines' grocery retailer Dali Discount bags $25 million investment". Inside Retail Asia. Retrieved May 23, 2024.
  7. Mosqueda Jr., Mars W. (June 28, 2024). Rai, Joymitra (ed.). "DEG commits $8.4m to Philippine grocery chain DALI Stores". DealStreetAsia. Retrieved July 15, 2024.
  8. Arcalas, Jasper Emmanuel (April 11, 2024). "DALI targets 950 stores by year-end". The Philippine Star. Retrieved May 23, 2024.
  9. Ochave, Revin Mikhael D. (June 30, 2024). "DALI Everyday Grocery operator widens net loss". BusinessWorld. Retrieved July 5, 2024.
  10. Bajo, Anna Felicia (July 1, 2024). "Dali reports P3.26 billion in losses over 3 years". GMA Integrated News. Retrieved July 5, 2024.
  11. Diela, Tabita (March 8, 2023). "ADB to invest $15m in Philippines-focused grocery chain DALI". DealStreetAsia. Retrieved May 23, 2024 – via Nikkei Asia.
  12. ^ Yu, Lance Spencer (January 28, 2024). "LOOK: How hard discount grocery DALI wins over value shoppers". Rappler. Retrieved May 23, 2024.
  13. Cruz, Beatriz Marie D. (April 10, 2024). "DALI targets to expand presence in Luzon with 950 stores by yearend". BusinessWorld. Retrieved May 23, 2024.
  14. Ordinario, Cai U. (April 11, 2024). "Demand for affordable items drives Dali rapid expansion". BusinessMirror. Retrieved May 23, 2024.
  15. Concepcion, Joey (February 19, 2024). "The sari-sari store disruption". Go Negosyo Pilipinas Angat Lahat!. The Philippine Star. Retrieved May 23, 2024.
  16. Romero, Maria Bernadette (May 19, 2024). "Consumer group wants probe on alleged unfair grocery chain practice". Daily Tribune. Retrieved May 23, 2024.
  17. "DTI asked to look into complaints vs supermarket chain". Malaya. May 19, 2024. Retrieved May 23, 2024.
  18. Ayeng, Raffy (May 31, 2024). "DTI: DALI Everyday plea under probe". Daily Tribune. Retrieved May 31, 2024.
  19. Monzon, Alden M. (May 31, 2024). "BIZ BUZZ: DTI probes 'deceptive' retailer". Philippine Daily Inquirer. Retrieved May 31, 2024.
  20. Bajo, Anna Felicia (June 3, 2024). "DTI issues show cause order vs. Dali over alleged sanitary issues". GMA Integrated News. Retrieved June 11, 2024.
  21. "DTI quizzes complaint vs Dali grocery". ABS-CBN News. June 3, 2024. Retrieved June 11, 2024.
  22. Campos, Othel V. (June 3, 2024). "Complainant against Dali fails to present evidence — DTI". Manila Standard. Retrieved June 11, 2024.
  23. Isip, Irma (June 3, 2024). "Gov't hearing IP rights case vs supermarket chain". Malaya. Retrieved June 11, 2024.
  24. Monzon, Alden M. (July 9, 2024). "Dali grocery chain ordered to stop sale of suspected rip off products". Philippine Daily Inquirer. Retrieved July 10, 2024.
  25. Miguel, Janine Alexis (July 8, 2024). "DALI ordered to remove knockoff products from grocery shelves". The Manila Times. Retrieved July 10, 2024.
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