 | |
| Company type | Public |
|---|---|
| Traded as | Nasdaq: ICTG |
| Industry | Business process outsourcing |
| Founded | 1983; 42 years ago (1983) |
| Defunct | 2010; 15 years ago (2010) |
| Headquarters | Newtown, Pennsylvania, United States |
| Number of locations | 40 centers (2009) |
| Area served | Worldwide |
| Services | Call centers |
| Revenue |  US$453,621,000 (2007) |
| Operating income |  US$-$7,053,000 (2007) |
| Net income | US$-11,809,000 (2007) |
| Total assets | US$225,600,000 (2007) |
| Total equity | US$167,189,000 |
| Number of employees | 18,000 (2009) |
ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown.
During the Great Recession, it closed call centers in the United States and Canada, and reduced staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.
On February 2, 2010, ICT was acquired by Sykes Enterprises, Inc., a Tampa-based company.
References
- ^ "ICT closing call centers, seeking lower-cost sites". American City Business Journals. January 5, 2009.
- ^ Laid-off worker sues ICT Group | GoErie.com/Erie Times-News
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