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Lone worker monitoring

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Lone worker monitoring is the practice of monitoring the safety of lone workers who may be exposed to unique risks, due to work conditions in which they are isolated from people who might be able to offer aid in the event of an emergency.

Legislation

In some areas including the United Kingdom, Australian States, Ireland, New Zealand and certain Provinces in Canada, legislation has driven the adoption of lone worker policies as well as methods of monitoring the safety of these employees. In the United States, no explicit legislation exists regarding an employer's obligation to monitor the safety of its lone or isolated employees except in the shipbuilding industry.

Methods of Monitoring Lone Worker Safety

Numerous methods have been developed and are currently in use by companies world-wide. These methods include:

  • Phone-based check-in systems. Employees are required to call in to a designated receiver after a predetermined time. Check-ins are often performed hourly or bi-hourly. The two approaches to phone-based check-in systems are call center-driven and cloud-based automated monitoring, which may use a software-as-a-service (SaaS) model.
  • Buddy systems. Employees may be paired up to perform certain tasks. Theoretically, should an emergency occur and one of the employees be rendered incapacitated, the other would remain available to call for help and provide aid.
  • Safety monitoring smartphone applications. With the widespread adoption of smart phones, the deployment of a dedicated application allowing employees to quickly request aid has become more feasible. These applications may provide a panic button or allow for prompt check-in without requiring a phone call to be made. Some smartphone apps allow for hands-free triggers as well, like pulling a tether from the phone's headphone jack, so that the lone worker can signal for help without having to unlock their phone.
  • Safety monitoring devices. Dedicated monitoring devices for monitoring local environmental conditions, such as dangerous levels of gases, that smartphone-based lone worker monitoring solutions are unable to account for. These devices are often worn rather than carried, clipped to either the lone worker's safety suit, ID badge, or some other piece of vital equipment.

See also

References

  1. BSIA Lone Workers guide for Employers
  2. "Queensland - Managing the work environment and facilities Code of Practice 2011" (PDF). Archived from the original (PDF) on 2015-04-05.
  3. "Western Australia - Guidance Note Working Alone 2009" (PDF).
  4. "Victoria - Working Alone Information Sheet" (PDF). Archived from the original (PDF) on 2013-07-05.
  5. Alone, Ok (2019-09-12). "Legislation and Regulations for Lone Workers in Ireland". Ok Alone. Retrieved 2020-12-15.
  6. Alone, Ok (2019-02-28). "Lone Worker Legislation & Policy for New Zealand". Ok Alone. Retrieved 2020-12-15.
  7. "Archived copy" (PDF). Archived from the original (PDF) on 2013-06-04. Retrieved 2013-11-04.{{cite web}}: CS1 maint: archived copy as title (link), Working Alone (Part 28 of the Occupational Health and Safety Code)
  8. , WorkSafeBC OHS Regulations General Conditions Part 4
  9. Archived 2013-11-04 at the Wayback Machine, Workplace Health and Safety Regulation
  10. "Regulation of lone work in Canada - The NEOVIGIE solution". NEOVIGIE. August 2023.
  11. , The Occupational Health and Safety Regulations
  12. , OSHA Shipbuilding Factsheet
  13. "Why A Panic Button App Isn't Enough". AlertMedia. 2018-12-04. Retrieved 2019-04-24.
  14. "A How-To Guide On How To Improve Lone Worker Safety". AlertMedia. 2018-09-06. Retrieved 2019-04-24.
  15. "Lone Worker Safety Devices: A Complete Overview". AlertMedia. 2018-12-11. Retrieved 2019-04-24.

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