Misplaced Pages

Nordia Inc.

Article snapshot taken from Wikipedia with creative commons attribution-sharealike license. Give it a read and then ask your questions in the chat. We can research this topic together.
North American communications partnership
This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed.
Find sources: "Nordia Inc." – news · newspapers · books · scholar · JSTOR (November 2019) (Learn how and when to remove this message)

Nordia Inc. was created in 1999 as a joint partnership between two North American companies in communications and customer relationship management: Excell Global Services and Bell Canada. This happened after Bell Canada decided to stop processing calls for directory assistance. Bell has since bought out Excell's share in the company, making it a fully owned Bell subsidiary. Montreal-based Nordia contracts employees in Moncton, Saint John, Quebec City, Laval, Sherbrooke, Saguenay, Waterloo, Orillia, Peterborough, and Nanaimo's call centres for a total of over 5000 people.

In May 2015, Bell sold Nordia to Birch Hill Equity. However Bell continues to employ Nordia as its primary call center in Canada.

References

  1. "Frequently Asked Questions". Nordia, Inc. Retrieved 29 June 2018.
  2. "Bell vend Nordia". Retrieved 25 May 2015.


Stub icon

This article about a corporation in the service industry is a stub. You can help Misplaced Pages by expanding it.

Categories: