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Number translation service

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A Number Translation Service (NTS) in the UK translates dialed non-geographic numbers, typically beginning with 08, to geographic numbers starting with 01 or 02. This allows organizations to maintain a consistent public phone number while directing calls to different destinations as needed.

Originally, NTS numbers enabled callers to dial a local number to reach a party regardless of their actual location, potentially reducing call costs. However, over time, the perception shifted, and many phone companies began charging higher rates for calls to 08 numbers compared to standard geographic numbers (01 or 02). For example, calls to 0845 and 0870 numbers can be more expensive than calls to 01, 02, or 03 numbers.

It’s important to note that call charges can vary depending on the specific 08 number range and the caller’s phone provider. For instance, calls to 0800 and 0808 numbers are typically free from both landlines and mobile phones, while calls to other 08 numbers, such as 0844 or 0871, may incur higher charges.


References

  1. "NT - Number Translation Services". 08Direct. 12 August 2010. Retrieved 22 December 2024.
  2. "Call charges and phone numbers". GOV.UK. Retrieved 22 December 2024.
  3. Carrot, Orbit (7 June 2023). "Which Numbers are Free to Call and Which Will Cost You? | NBC". National Business Communications. Retrieved 22 December 2024.

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