Misplaced Pages

Taibi Kahler

Article snapshot taken from Wikipedia with creative commons attribution-sharealike license. Give it a read and then ask your questions in the chat. We can research this topic together.
This article has multiple issues. Please help improve it or discuss these issues on the talk page. (Learn how and when to remove these messages)
This biography of a living person relies too much on references to primary sources. Please help by adding secondary or tertiary sources. Contentious material about living persons that is unsourced or poorly sourced must be removed immediately, especially if potentially libelous or harmful.
Find sources: "Taibi Kahler" – news · newspapers · books · scholar · JSTOR (April 2015) (Learn how and when to remove this message)
The neutrality of this article is disputed. Relevant discussion may be found on the talk page. Please do not remove this message until conditions to do so are met. (April 2015) (Learn how and when to remove this message)
(Learn how and when to remove this message)

Taibi Kahler (born 1943) is an American author and communications consultant. He added the concepts of the Mini-script and Drivers to Transactional analysis theory.

Early life and education

Kahler was born June 30, 1943 in Kewanna, Indiana. He was the only child of George Kahler, a farmer, and Madelyn Kahler. His father died in combat in April, 1945 while serving in the United States Army in the European Theater, resulting in Kahler being raised by his single mother in Hammond, Indiana.  He has indicated that it was a financially poor, but loving upbringing. Kahler attended Hope College, in Holland, Michigan, before transferring to Purdue University where he graduated with B.A. in English Literature, an M.S., and a Ph.D. in Child Development and Family Life (1972).

Kahler developed the Personality Pattern Inventory (PPI). In 1977, he received the Eric Berne Memorial Scientific Award from the International Transactional Analysis Association. Kahler's targues that any population can be divided into six different personality types (denoted thinker, harmoniser, persister, rebel, imaginer, promoter) and that by modifying how we say what we say, according to the personalities of those we interact with, we can become more effective communicators.

PCM has been applied to call centre interactions.

Authored books

  • The Mastery of Management (2006), ISBN 978-0970118523
  • The Process Therapy Model: The Six Personality Types with Adaptations (2008), ISBN 978-0981656502
  • Transactional analysis revisited (1978), Little Rock, AR: Human Development Publications
  • Process therapy in brief: the clinical application of miniscript (1979), Little Rock, Ark, Human Development Publications
  • NoTAtions: A guide to TA literature (1978), with Brown, M. Dexter, Mich: Huron Valley Institute

References

  1. "About the Founder". PCM. Retrieved 2024-08-14.
  2. "Kahler's Drivers".
  3. Kahler, Taibi. (1978). The annual Eric Berne memorial scientific award acceptance speech. Transactional Analysis Journal, 8(1), 2-4
  4. Boyd, E.B. "How a Personality Test Designed to Pick Astronauts is Taking the Pain Out of Customer Support." FastCompany. December 2, 2010. http://www.fastcompany.com/1706766/how-personality-test-designed-pick-astronauts-taking-pain-out-customer-support
  5. Conway, Kelly (2008). "Methods and systems for determining customer hang-up during a telephonic communication between a customer and a contact center". US Patent Office.
  6. Steiner, Christopher (2012). “Automate This: How Algorithms Came to Rule Our World”. Penguin Group (USA) Inc., New York. ISBN 9781101572153.
Categories: