Misplaced Pages

This article has multiple issues. Please help improve it or discuss these issues on the talk page. (Learn how and when to remove these messages) This article includes a list of general references, but it lacks sufficient corresponding inline citations. Please help to improve this article by introducing more precise citations. (April 2016) (Learn how and when to remove this message) This article needs to be updated. Please help update this article to reflect recent events or newly available information. (February 2020) (Learn how and when to remove this message)

TuVox, Inc.

Company type	Privately Held
Industry	Call Center Automation Solutions, IVR Solutions
Founded	2001
Headquarters	Cupertino, California, United States
Key people	CEO: Mark Lazar, Founders: Steven Pollock and Ashok Khosla
Products	speech recognition, speech synthesis, VXML
Website	www.tuvox.com

TuVox is a company that produces VXML-based telephone speech-recognition applications to replace DTMF touch-tone systems for their clients.

History

TuVox was founded in 2001 by Steven S. Pollock and Ashok Khosla, formerly of Apple Computer Corporation and Claris Corporation. Since then, TuVox has grown to over 150 employees and has US offices in Cupertino, California and Boca Raton, Florida as well as international offices in London, Vancouver and Sydney. In 2005, TuVox acquired the customers and hosting facilities of Net-By-Tel. In 2007, the company raised $20m for its speech recognition, and phone menu software.

On July 22, 2010, West Interactive — a subsidiary of West Corporation — announced its acquisition of TuVox.

Customers

TuVox clients include 1-800-Flowers.com, AMC Entertainment, American Airlines, British Airways, M&T Bank, Canon Inc., Gateway, Inc., Motorola, Progress Energy Inc., Telecom New Zealand, Time, Inc., BECU, Virgin America and USAA.

References

1. Dawson, Keith (2006-04-01). "Is Hosting the Future of Speech?". EDN.
2. "StartupJournal | Strategies and Trends". 2006-06-14. Archived from the original on 2006-06-14. Retrieved 2022-01-06.
3. "TuVox Acquires NetByTel's Hosted Speech". technews.tmcnet.com. Retrieved 2022-01-06.
4. "Steve Pollock, Co-founder and Executive Vice President, TuVox (on the NetByTel Acquisition)". Speech Technology Magazine. 2005-10-01. Retrieved 2022-01-06.
5. "destinationCRM.com: Winnowing Customer Care Woes". 2007-05-02. Archived from the original on 2 May 2007. Retrieved 2022-01-06.
6. "TuVox raises $20M for speech recognition and phone menu software". VentureBeat. 2007-12-05. Retrieved 2022-01-06.
7. "West Interactive Acquires TuVox". www.insidearm.com. 2010-07-26. Retrieved 2022-01-06.
8. "Speech Technology Magazine's 2006 Most Innovative Solutions Awards". Speech Technology Magazine. 2006-07-03. Retrieved 2022-01-06.

This United States corporation or company article is a stub. You can help Misplaced Pages by expanding it.

• v
• t
• e

• Telephony
• Speech processing
• Applications of artificial intelligence
• Companies established in 2001
• Companies based in Cupertino, California
• United States company stubs