In the hospitality industry, turndown service is the practice of staff entering a guest's room and "turning down" the bed linen of the bed, preparing the bed for use.
In multiple countries, an item of confectionery such as a chocolate or a mint is sometimes left on top of a pillow on the bed that has been turned down.
Some hotels have more elaborate turndown services, such as bed-time stories for children and cocktails served to couples.
References
- Shallcross, Juliana (July 8, 2011), Our Set List for the Ultimate Hotel Turndown Service, archived from the original on Jan 8, 2014, retrieved Jan 1, 2014
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: CS1 maint: unfit URL (link) - Sukel, Kayt (July 13, 2006). "Mozart played on kazoos? Welcome to Salzburg!". The Christian Science Monitor. Christian Science Publishing Society. Retrieved 7 May 2013.
- Lewis Grizzard (June 11, 1988). "'Voice' Of Motel 6 Believable". The Press-Courier. Thomson Newspapers. Retrieved 7 May 2013.
- Mack, Lauren (December 18, 2012). "7 Hotels With Extraordinary Nightly Turndown Services". The Huffington Post. Retrieved 7 May 2013.