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Vertex (company)

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For other companies called "Vertex", see Vertex (disambiguation) § Businesses.
VERTEX
Company typeLimited Company
IndustryUtilities, call centers
Founded1996
HeadquartersLondon, UK
Key peopleAndrew Jornod, CEO, Vertex North America (Utilities)
ProductsBusiness Process Outsourcing, Customer Management Outsourcing

Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.

Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996. In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital, GenNx360, Knox Lawrence International) for £217m.

Vertex services include:

References

  1. Dey, Iain (17 September 2006). "Liberata joins £400m contest for Vertex". Retrieved 1 April 2012.
  2. "Vertex Group Limited". Hoover's. Retrieved 1 April 2012.
  3. "United Utilities - Our recent history".
  4. "Oak Hill Capital, GenNx360 and Knox Lawrence to Acquire Vertex from United Utilities – Oak Hill". Retrieved 2024-10-16.
  5. "United Utilities announces the sale of Vertex to Oak Hill Capital, GenNx360 and Knox Lawrence International".
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