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The Essjay controversy is a term referring to a February 2007 incident where an English Misplaced Pages editor and administrator, known as Essjay (later self-identified as Ryan Jordan), was discovered to have made false claims on his Misplaced Pages user page and in a phone interview concerning his age, job, activities, background, and academic credentials.
Although Essjay, who was also employed at Wikia, had claimed to hold doctoral degrees in theology and canon law as a tenured professor at a private university, he was in fact a 24-year-old community college dropout from Kentucky in the United States. The discrepancy in credentials was brought to public attention in late February 2007 when The New Yorker attached an editorial note to a July 2006 article about Misplaced Pages, for which Essjay had been interviewed.
Reaction to the disclosure was broad-based, encompassing commentary and articles in the electronic, print and broadcast media. The Misplaced Pages community researched Essjay's article edits on the site to verify accuracy, along with creating and debating various proposals to improve the project's handling of identification and credentials.
Jimmy Wales, Misplaced Pages co-founder and president of Wikia who also has an ongoing role overseeing the workings of the Misplaced Pages community, initially showed support for Essjay's use of false credentials in creating a persona by stating, "I regard it as a pseudonym and I don’t really have a problem with it." Later, however, when it became clear that the false credentials were used in "content disputes," Wales withdrew his support and asked for Essjay's resignation from his positions of trust on the Misplaced Pages project, and from his paid job as Community Manager at Wikia. In March 2007, Essjay announced his retirement from Misplaced Pages.
The Courier-Journal of Louisville, Kentucky reported that Jordan had attended but never graduated from Centre College and Bluegrass Community and Technical College (formerly known as Lexington Community College). The paper also stated that despite his claim to have had a three-month special position with a United States bankruptcy trustee, the office had no record that Jordan ever worked there.
The New Yorker interview
Stacy Schiff, a Pulitzer Prize-winning journalist writing for The New Yorker, interviewed Essjay as a source for an article about Misplaced Pages ("Know It All" July 31, 2006) after he was recommended to her by a member of the Wikimedia Foundation. According to The New Yorker, Essjay "was willing to describe his work as a Misplaced Pages administrator but would not identify himself other than by confirming the biographical details that appeared on his user page." Describing his academic credentials as including two doctorates, the article said that Essjay was spending fourteen hours or more a day on Misplaced Pages but was careful to keep his online life a secret from his colleagues and friends. Essjay was portrayed as often taking his laptop to class, so he could be available to other Wikipedians while giving a quiz. Essjay later commented on his Misplaced Pages user page about having fooled Schiff by "doing a good job playing the part."
Identity revealed
When Ryan Jordan was hired by Wikia in January 2007, he made changes to his Wikia profile and "came clean on who he really was." Other Misplaced Pages editors questioned Essjay/Jordan on his Misplaced Pages talk page about the apparent discrepancy between his new Wikia profile and his previously claimed credentials. Social activist and Misplaced Pages critic Daniel Brandt then reported the identity discrepancy to The New Yorker. In late February 2007 The New Yorker updated its article with a correction indicating that "Essjay" had subsequently identified himself as Ryan Jordan and further stated, "he was described in the piece as 'a tenured professor of religion at a private university' with 'a Ph.D. in theology and a degree in canon law.' Essjay now says that his real name is Ryan Jordan, that he is twenty-four and holds no advanced degrees, and that he has never taught." According to Essjay, these credentials were part of an online persona he had created, in part, to avoid cyberstalking. When asked for an example of the resources he used when editing articles, he recommended sources such as Catholicism for Dummies, a book granted the nihil obstat and imprimatur by the Roman Catholic Church.
Reaction
Misplaced Pages community
Speaking personally about Jordan, Wales said, “Mr. Ryan was a friend, and still is a friend. He is a young man, and he has offered me a heartfelt personal apology, which I have accepted. I hope the world will let him go in peace to build an honorable life and reputation.”
Essjay had promptly responded to the controversy with a statement on his Misplaced Pages user talk page, in part reading:
…I *am* sorry if anyone in the Misplaced Pages community has been hurt by my decision to use disinformation to protect myself. I'm not sorry that I protected myself; I believed, and continue to believe, that I was right to protect myself, in light of the problems encountered on the internet in these trying times. I have spoken to all of my close friends here about this, and have heard resoundingly that they understand my position, and they support me. Jimbo and many others in Misplaced Pages's hierarchy have made thier support known as well…
Reaction from within the Misplaced Pages community was sharp, voluminous, and mixed. While most editors denounced at least some aspects of his behavior, responses ranged from offering complete support to accusing Jordan of "plain and simple fraud."
As the controversy unfolded the Misplaced Pages community began a review of Essjay's previous edits and some felt he had relied upon his fictional professorship to influence editorial consideration of edits he made. "People have gone through his edits and found places where he was basically cashing in on his fake credentials to bolster his arguments," said Michael Snow, a Misplaced Pages administrator and founder of the Misplaced Pages community newspaper, The Misplaced Pages Signpost. "Those will get looked at again."
Wales was "...reported to be considering vetting all persons who adjudicate on factual disputes." "I don't think this incident exposes any inherent weakness in Misplaced Pages, but it does expose a weakness that we will be working to address," Wales added. He insisted that Misplaced Pages editors still would be able to remain anonymous if they wished. "We always prefer to give a positive incentive rather than absolute prohibition, so that people can contribute without a lot of hassle", Wales commented. However, he also warned that “It's always inappropriate to try to win an argument by flashing your credentials, and even more so if those credentials are inaccurate.” Wales reportedly "...expects contributors to the site who claim certain credentials will soon have to prove they really have them." However, Florence Devouard, chair of the Wikimedia Foundation, was not supportive of his credential proposal, saying, "I think what matters is the quality of the content, which we can improve by enforcing policies such as 'cite your source,' not the quality of credentials showed by an editor." Vigorous debate over how to improve Misplaced Pages continues.
As a followup to his initial comments to The New Yorker, Wales wrote this apology to the magazine, which appeared in its March 19, 2007 issue:
I am writing to apologize to The New Yorker and Stacy Schiff, and to give some follow-up concerning Ryan Jordan (Editors' Note, March 5th). When I last spoke to The New Yorker about the fact that a prominent Misplaced Pages community member had lied about his credentials, I misjudged the issue. It was not O.K. for Mr. Jordan, or Essjay, to lie to a reporter, even to protect his identity.
Wales expressed his regret that Essjay had "made a series of very bad judgements." He also commented that he hoped Misplaced Pages would improve as a result of the controversy.
Misplaced Pages critics
Larry Sanger, currently Editor-in-Chief of online encyclopedia Citizendium, and co-founder of Misplaced Pages who left the project in 2002, called Essjay's response "a defiant non-apology" and elsewhere characterized Essjay's actions as "identity fraud." Writer for The Register and Misplaced Pages critic Andrew Orlowski criticized Jimmy Wales for hiring Essjay at Wikia and appointing him to the Misplaced Pages arbitration committee after Essjay had apparently admitted his previously claimed academic and professional credentials were false. Orlowski wrote that Essjay's actions betrayed a dangerous community mindset within Misplaced Pages, quoting Sanger as saying, "Wikipedians have plainly become a very insular group: they have their own mores and requirements, which are completely independent of the real world. Indeed, that's what this story is about, after all: real-world identities and credentials are rejected as unnecessary by Misplaced Pages." Dan Blacharski of ITworld wrote, "Legitimate writers, scholars and industry experts have very little motivation to contribute to Misplaced Pages—leaving the project with wannabes and posers like Essjay with too much time on their hands to churn out content." Internet activist Seth Finkelstein said that Misplaced Pages "fundamentally runs by an extremely deceptive sort of social promise," of which he says Essjay is a product. Finkelstein later wrote in The Guardian, "Misplaced Pages is selling heavy contributors a dream that their donated effort will give them the prestige of an academic…But all that'll happen is they will work for free, while elsewhere the Wikia investors will reap the rewards." He described Essjay as "that dream’s poster child," who had been encouraged by Misplaced Pages to play out a detailed fantasy role along with "a cadre of acolytes willing to devote their lives (without payment) to the organisation’s projects."
Academics
On March 2, 2007, a report in The Chronicle of Higher Education commented "the incident is clearly damaging to Misplaced Pages's credibility – especially with professors who will now note that one of the site's most visible academics has turned out to be a fraud."
Ross Brann, a professor of Judeo-Islamic studies at Cornell University, said, "This is completely removed … They could make up your life if they wanted to." Brann said that Misplaced Pages "has no place in the University," and he believed the Essjay incident would do nothing to change the unfavorable opinion that academics generally hold about the online encyclopedia. Several students interviewed at Cornell indicated that they would continue to use Misplaced Pages as a quick source of information, though they would not cite it in scholarly work.
Nicola Pratt, a lecturer in international relations at the University of East Anglia stated, "The ethos of Misplaced Pages is that anyone can contribute, regardless of status… What's relevant is their knowledge as judged by other readers, not whether they are professors or not – and the fact the student was exposed shows it works."
Notes
- "Who is Essjay?, Probably he's Ryan Jordan"
- ^ Ratcliffe, Mitch (March 5, 2007), Misplaced Pages: Why does Essjay need to "protect himself"?, Zdnet.com. Retrieved March 7, 2007
- ^ Zaharov-Reutt, Alex (March 2 2007). "Misplaced Pages: did one of its admins lie?". iTWire. Retrieved 2007-03-06.
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(help) - Farrell, Nick (March 1 2007). "Misplaced Pages 'expert' lied about qualifications". The Inquirer. Retrieved 2007-03-06.
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(help) - ^ Schiff, Stacy (July 24 2006). "Can Misplaced Pages conquer expertise?". Know It All. The New Yorker. Retrieved 2007-03-06.
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(help) Cite error: The named reference "newyorker" was defined multiple times with different content (see the help page). - ^ Cohen, Noam (March 12 2007). "After False Claim, Misplaced Pages to Check Degrees". Technology. The New York Times. Retrieved 2007-03-12.
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(help) - ^ Finkelstein, Seth (March 8, 2007). "Read me first". Technology. The Guardian. Retrieved 2007-03-18.
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(help) At some point, Essjay claimed he had sent a letter to a real-life college professor using his invented persona's credentials, vouching for Misplaced Pages's accuracy. In the letter he wrote in part, "It is never the case that known incorrect information is allowed to remain in Misplaced Pages." Cite error: The named reference "Guardian" was defined multiple times with different content (see the help page). - ^ Wolfson, Andrew (March 6, 2007). "Misplaced Pages editor who posed as professor is Ky. dropout". Local News. The Courier-Journal. Archived from the original on 2007-05-17. Retrieved 2007-03-06.
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(help) - "Archived copy of Essjay's Misplaced Pages user page". The Internet Archive.
- "ABC News broadcast on Essjay". 2007-03-06. Retrieved 2007-06-10. See other references for many Internet and print stories on the controversy.
- Peter Meyers (September 20, 2001). "Fact-Driven? Collegial? This Site Wants You". New York Times. Retrieved 2007-04-27.
It's kind of surprising that you could just open up a site and let people work," said Jimmy Wales, Misplaced Pages's co-founder and the chief executive of Bomis, a San Diego search engine company that donates the computer resources for the project. "There's kind of this real social pressure to not argue about things." Instead, he said, "there's a general consensus among all of the really busy volunteers about what an encyclopedia article needs to be like.
- McNichol, Tom (February 27 2007). "Misplaced Pages founder hunts for gold". CNN. Retrieved 2007-03-13.
Bono's e-mail messages in with the junk? That's just one sign that Wales has arrived. Being the founder of one of the signature Web 2.0 applications - a user-generated encyclopedia that's now 42 times bigger than the Encyclopaedia Britannica and viewed 7 billion times every month - can open a lot of doors.
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(help) - Cohen, Noam (March 6 2007). "Misplaced Pages ire turns against ex-editor". International Herald Tribune. Retrieved 2007-03-22.
By Saturday, Wales had changed his mind about the episode. He cleared off the 'talk' section of his own Misplaced Pages user page — usually cluttered with personal requests, policy debates and compliments — so that 'this statement gets adequate attention' and announced that he had 'asked Essjay to resign his positions of trust within the community.' He said 'that my past support of Essjay in this matter was fully based on a lack of knowledge about what has been going on.'
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(help) - ^ Goldman, Russell (March 6 2007). "Wikiscandal: A Prominent Editor at the Popular Online Encyclopedia Is a Fraud". ABC News. Retrieved 2007-03-06.
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(help) - ^ Williams, Martyn (2007-03-09). "Misplaced Pages Founder Addresses User Credentials". PC World. Retrieved 2007-03-09.
- "Template:User:Essjay". Wikia. 2007-01-07. Retrieved 2007-03-29.
- Michael Snow (2007-03-05). "New Yorker correction dogs arbitrator into departure". Misplaced Pages Signpost. Retrieved 2007-04-29.
Jordan's real identity first became known when Wikia hired him as a community manager. His name and a photo appeared on his Wikia user page when he started work in January... On Misplaced Pages, however, the new persona began to prompt questions about how to square it with the old.
- King, Ian (March 2 2007). "A Wiki web they've woven". King’s Corner. 24 Hours. Retrieved 2007-03-06.
Veteran Wikipeida critic Daniel Brandt of wikipedia-watch.org first dug up details of Jordan's bamboozling of both Wikipedians and the New Yorker, leading to the magazine running a correction this week, admitting it had been had.
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(help) - Trigilio, John (2003-04-28). Catholicism for Dummies. Indianapolis, IN: Wiley Publishing. ISBN 0-7645-5391-7.
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(help) - "Fake professor in Misplaced Pages storm". BBC News. March 6, 2007. Retrieved 2007-03-16.
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(help) - ^ Doran, James (March 6, 2007). "Misplaced Pages chief promises change after 'expert' exposed as fraud". Tech & Web. The Times. Retrieved 2007-03-18.
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(help) - Keen, Andrew (March 7, 2007). "Laughter and forgetting on Misplaced Pages". ZDNet. Retrieved 2007-03-13.
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(help) - ^ Cohen, Noam (March 5 2007). "A Contributor to Misplaced Pages Has His Fictional Side". Technology. The New York Times. Retrieved 2007-03-06.
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(help) - Staff (March 7 2007). "Misplaced Pages's 'bogus' editor ousted". Freelance UK.
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(help) - Bergstein, Brian (March 7 2007). "After flap over phony professor, Misplaced Pages wants some writers to share real names". Associated Press.
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(help) - Wales, Jimmy (2007-03-19), "Making amends", The New Yorker, p. 24
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(help)CS1 maint: date and year (link). - Bergstein, Brian (March 25, 2007). "Citizendium aims to be better Misplaced Pages". USA Today. Retrieved 2007-03-25.
This week, Sanger takes the wraps off a Misplaced Pages alternative, Citizendium. His goal is to capture Misplaced Pages's bustle but this time, avoid the vandalism and inconsistency that are its pitfalls.
— Brian Bergstein. - Bergstein, Brian (March 25, 2007). "Sanger says he co-started Misplaced Pages". ABC News. Associated Press. Retrieved 2007-03-26.
The nascent Web encyclopedia Citizendium springs from Larry Sanger, a philosophy Ph.D. who counts himself as a co-founder of Misplaced Pages, the site he now hopes to usurp. The claim doesn't seem particularly controversial - Sanger has long been cited as a co-founder. Yet the other founder, Jimmy Wales, isn't happy about it.
- "More than just a war of words". The Sydney Morning Herald. April 21, 2007. Retrieved 2007-04-23.
Misplaced Pages is suffering from a credibility crisis. Some - such as the Misplaced Pages co-founder Larry Sanger, who left the organisation in 2002 - say the malaise goes even deeper. He describes the organisation as "completely dysfunctional" and is heading for a reckoning.
- Orlowski, Andrew (March 6, 2007). "Farewell, Misplaced Pages?". Music and Media. The Register. Retrieved 2007-03-18.
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(help) - ^ Orlowski, Andrew (March 2, 2007). "Bogus Misplaced Pages Prof. was blessed then promoted". Music and Media. The Register. Retrieved 2007-03-18.
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(help) - Blacharski, Dan (March 6, 2007). "Blog Insights: Misplaced Pages's great fraud". ITworld. Retrieved 2007-03-18.
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(help) - Finkelstein, Seth (March 1, 2007). "What The New Yorker Article Fraud Tells Us About Misplaced Pages". Infothought. Seth Finkelstein. Retrieved 2007-03-18.
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(help) - Read, Brock (March 2 2007). "Essjay, the Ersatz Academic". The Chronicle of Higher Education.
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(help) - Albanes, John (March 15, 2007). "Misplaced Pages Stays Popular Despite False Sources". The Cornell Daily Sun. Retrieved 2007-03-18.
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(help) - MacLeod, Donald (March 7, 2007). "Students marked on writing in Misplaced Pages". The Guardian. Retrieved 2007-03-18.
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References
- Claburn, Thomas (March 8, 2007). "Misplaced Pages Mulls Proof Of Credentials". InformationWeek. Retrieved 2007-03-18.
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