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{{short description|Flag-carrier airline of Pakistan}} {{Short description|Flag carrier of Pakistan}}
{{pp|small=yes}}
{{Use dmy dates|date=November 2019}} {{Use dmy dates|date=November 2019}}
{{EngvarB|date=April 2019}} {{Use Pakistani English|date=April 2019}}
{{Infobox airline {{Infobox airline
| airline = Pakistan International Airlines <br> {{Nastaliq|پاکستان انٹرنیشنل ایئر لائنز}} | airline = Pakistan International Airlines<br/><small>پاکستان انٹرنیشنل ایئر لائنز</small><br/>{{nobold|<small>{{translit|ur|pākistān antarnaishnal air lainz}}</small>}}
| logo = Pakistan International Airlines logo (2004).svg
| image =
| logo = PIA_Official_Logo_2014.png
| logo_size = 250 | logo_size = 250
| traded_as = {{karse|PIAA}} | traded_as = {{karse|PIAHCLA}}
| IATA = PK | IATA = PK
| ICAO = PIA | ICAO = PIA
| callsign = PAKISTAN | callsign = PAKISTAN
| aoc = | aoc =
| hubs = <div> | hubs = {{ubl|class=nowrap}}
| frequent_flyer = Awards Plus
* ]
* ]
* ]
</div>
| focus_cities =
| frequent_flyer = PIA Awards Plus
| alliance = | alliance =
| fleet_size = 31
| fleet_size = 30*<ref name="samaa.tv">{{cite web|url=https://www.samaa.tv/news/2019/11/pia-adds-new-airbus-to-its-fleet/ |title=PIA now has of 12 Airbus a320s. Airbus a320 has been bought on a dry lease of six years from aircraft-leasing company ALAFCO. |accessdate=21 November 2019}}</ref>
| destinations = 56<ref name="cms.piac.aero">https://cms.piac.aero/where-we-fly/destinations</ref> | destinations = ]
| parent = ], ]<ref>{{cite web| title=Annual Report 2006 (Part-I)| publisher=Pakistan International Airlines| date=3 April 2007| url=http://www.piac.com.pk/PIA_About/profiles/2006/PIA_Annual_Report_2006-P1.pdf| access-date=14 August 2007| archive-date=6 January 2019| archive-url=https://web.archive.org/web/20190106212109/https://www.piac.com.pk/| url-status=dead}}</ref>
| company_slogan = ''Great People To Fly With''
| assets = {{increase}} {{PKRConvert|160|b}} (2024)<ref name=AR2022/>
| parent = ], ]<ref>{{cite web| title=Annual Report 2006 (Part-I)| publisher=Pakistan International Airlines| date=3 April 2007| url=http://www.piac.com.pk/PIA_About/profiles/2006/PIA_Annual_Report_2006-P1.pdf| accessdate=14 August 2007}}</ref>
| num_employees = 14,800+ ({{small|2018}})<ref>{{cite web|url=http://www.piac.com.pk/PIA_About/pia-about_corpreport.asp|title=PIA – Corporate Reports}}</ref> | revenue = {{increase}} {{PKRConvert|165|b}} (2024)<ref name="AR2022">{{cite web|title=PIA Annual Report 2022|url=https://cloud.piac.com.pk/index.php/s/donDcssN4Cmi9t7/download/PIACL_Annual_Report_2022.pdf|website=piac.com.pk|access-date=26 November 2023}}</ref>
| net_income = {{increase}} {{PKRConvert|137|b}} (2024)<ref name=AR2022/>
| revenue = {{increase}} {{PKRConvert|147.5|b}} <br /><small>(''FY 2018-19'')</small><ref name="Govt’s efforts bear fruit as PIA losses drop significantly arynews.tv">{{Cite web | url=https://arynews.tv/en/govts-effort-pia-losses-drop-significantly/ | title=Govt's efforts bear fruit as PIA losses drop significantly| date=24 November 2019}}</ref>
| net_income = {{increase}} {{PKRConvert|-55.452|b}} <br><small>(''FY 2018-19'')</small><ref name="Govt’s efforts bear fruit as PIA losses drop significantly arynews.tv"/> | operating_income = {{increase}} {{PKRConvert|-112|b}} (2024)<ref name=AR2022/>
| founded = {{start date and age|1946|10|29|df=yes}}<br />{{small|(as '']'')}}
| operating_income = {{increase}} {{PKRConvert|-19.417|b}}<br><small>(''FY 2018-19'')</small><ref name="Govt’s efforts bear fruit as PIA losses drop significantly arynews.tv"/>
| founded = {{Start date and age|df=y|1946|10|29}}<small> (as '']'')</small> | commenced = {{start date and age|1955|03|11|df=yes}}<br />{{small|(as ''Pakistan International Airlines'')}}
| headquarters = ]<br />Karachi, Pakistan | headquarters = ], ]
| key_people = | key_people = {{bulleted list|
| Aslam R Khan (])
| subsidiaries = * ]
| Khurram Mushtaq (])}}
* Hotel The Scribe (Paris)
| subsidiaries = ]
* Skyrooms (Pvt) Limited
| num_employees = 7,000<ref>{{Cite web |last=Ahtesham |first=Fatima |date=2024-10-31 |title=PIA privatisation process begins with sole bidder |url=https://tribune.com.pk/story/2506504/pia-auction-to-take-place-today?amp=1 |access-date=2024-11-02 |website=The Express Tribune |language=en}}</ref> (2024)
* PIA Investments Limited
| website = | website = {{URL|www.piac.com.pk}}
}} }}


'''Pakistan International Airlines''' ({{lang-ur|{{Nastaliq|پاکستان انٹرنیشنل ایئر لائنز}}}}; abbreviated '''PIA''', {{lang-ur|{{Nastaliq|پی‌آئی‌اے}}}}) is the national ] of ] under the administrative control of the ]. Its central hub is Karachi's ], while ] in Lahore, and ] serve as secondary hubs. '''Pakistan International Airlines''' ({{langx|ur|پاکستان انٹرنیشنل ایئر لائنز}}; abbreviated '''PIA''', {{langx|ur|پی‌آئی‌اے}}) is an international airline which is the government-owned ] of ]. Its primary hub is Karachi's ], while ] in Lahore and ] serve as secondary hubs.


PIA was founded on 29 October 1946 as ], and was initially based in ], ], before shifting operations to the newly independent state of Pakistan in 1947. Orient Airways was ] to form the Pakistan International Airlines Corporation (PIAC).<ref>{{cite web|url=http://web.piac.com.pk/corporate/history/history.aspx|title=History – Pakistan International Airlines|website=web.piac.com.pk}}</ref> The new airline commenced international services in 1955 to London, via Cairo and Rome.<ref>{{Cite web|url=http://www.travels-agencies.com/airlines-in-pakistan/58-pia-history.html|title=PIA history|last=Administrator|website=travels-agencies.com|access-date=20 June 2016}}</ref> PIA became the first Asian airline to operate jet aircraft with the induction of the ] into commercial service on 7 March 1960,<ref name=":2">{{Cite web|url=http://digitool.library.mcgill.ca/webclient/StreamGate?folder_id=0&dvs=1573185917944~142|title=RCD Collaboration in Air Transport|date=July 1972|website=digitool.library.mcgill.ca|page=75|url-status=live|archive-url=|archive-date=|access-date=2019-11-08}}</ref><ref name=":4">{{Cite news|url=https://www.telegraph.co.uk/finance/newsbysector/transport/10867051/PIAs-flightpath-out-of-turbulent-times.html|title=PIA's flightpath out of turbulent times|work=Daily Telegraph|last=Crilly|first=Rob|date=31 May 2014|access-date=2019-11-08|issn=0307-1235|quote=It was the first Asian airline to operate jetliners (Boeing 707s),}}</ref><ref>{{Cite book|url=https://books.google.com/books?id=d_q7PMyhZ1AC&pg=PA215|title=Tourism in South and Southeast Asia|last=Hall|first=C. Michael|last2=Page|first2=Stephen|date=12 October 2012|publisher=Routledge|isbn=9781136002250|page=215}}</ref> and later in 1964 became the first non-communist airline to fly to China.<ref name=":0">{{Cite web|url=https://www.piac.com.pk/corporate/about-us/history|title=History|website=www.piac.com.pk|access-date=2019-11-08}}</ref> The airline played a vital role in the establishment of ] airlines in 1985.<ref name=":1">{{Cite web|url=https://www.flightglobal.com/pdfarchive/view/1987/1987%20-%202153.html|title=gulf air {{!}} boeing {{!}} airbus {{!}} 1987 {{!}} 2153 {{!}} Flight Archive|website=www.flightglobal.com|access-date=2019-11-08}}</ref> In 2004, PIA become the launch customer of the ]-200LR,.<ref>{{Cite web|url=http://www.historyofpia.com/firsts.htm|title=History of PIA – Pakistan International Airlines|website=historyofpia.com|access-date=20 June 2016}}</ref><ref>{{Cite web|url=https://boeing.mediaroom.com/2005-06-10-Boeing-777-200LR-Worldliner-Arrives-at-Paris-Air-Show|title=Boeing 777-200LR Worldliner Arrives at Paris Air Show - Jun 10, 2005|website=MediaRoom|access-date=2019-11-08}}</ref> On 10 November 2005 used the Boeing 777-200LR to complete the world's longest nonstop flight by a commercial airliner. This flight lasted 22 hours and 22 minutes on the eastbound route between ] and ].<ref name=":19">{{Cite news|url=https://www.telegraph.co.uk/news/1502648/Plane-lands-after-longest-non-stop-passenger-flight.html|title=Plane lands after longest non-stop passenger flight|work=Daily Telegraph|date=2005-11-10|access-date=2020-01-13|language=en-GB|issn=0307-1235}}</ref><ref name=":20">{{Cite web|url=https://www.traveller.com.au/qantas-nonstop-flights-from-new-york-to-sydney-final-project-sunrise-test-flight-touches-down-h1khwd|title=Qantas' final ultra-long haul test flight touches down after epic journey|last=Platt|first=Craig|date=2019-12-18|website=Traveller|language=en-au|url-status=live|archive-url=|archive-date=|access-date=2020-01-13|quote=Despite the long flight time, the last Project Sunrise test flight falls well short of the world record for the longest flight by a commercial airliner."<br><br>"That title belongs to Pakistan International Airline, which flew a Boeing 777-200LR test flight from Hong Kong to London eastward, taking a whopping 22 hours, 22 minutes to complete the 21,600 kilometre journey.}}</ref> PIA was founded on 29 October 1946 by ] and ] as ], and was initially based in ], ], before shifting operations to the newly independent state of Pakistan in 1947. Orient Airways was ] to form the Pakistan International Airlines Corporation (PIAC).<ref>{{cite web|url=http://web.piac.com.pk/corporate/history/history.aspx|title=History – Pakistan International Airlines|website=web.piac.com.pk|access-date=7 November 2021|archive-date=6 August 2020|archive-url=https://web.archive.org/web/20200806042607/http://web.piac.com.pk/corporate/history/history.aspx|url-status=dead}}</ref> The new airline commenced international services in 1955 to London, via Cairo and Rome.<ref>{{Cite web|url=http://www.travels-agencies.com/airlines-in-pakistan/58-pia-history.html|title=PIA history|last=Administrator|website=travels-agencies.com|access-date=20 June 2016}}</ref> In 1964 it became the first non-Communist airline to fly to China.<ref name=":0">{{Cite web|url=https://www.piac.com.pk/corporate/about-us/history|title=History|website=www.piac.com.pk|access-date=2019-11-08}}</ref> The airline assisted in the establishment of ] in 1985.<ref name=":1">{{Cite web|url=https://www.flightglobal.com/pdfarchive/view/1987/1987%20-%202153.html|title=gulf air {{!}} boeing {{!}} airbus {{!}} 1987 {{!}} 2153 {{!}} Flight Archive|website=www.flightglobal.com|access-date=2019-11-08}}</ref> In 2004, PIA became the launch customer of the ].<ref>{{Cite web|url=http://www.historyofpia.com/firsts.htm|title=History of PIA – Pakistan International Airlines|website=historyofpia.com|access-date=20 June 2016}}</ref><ref name="777-200launch">{{Cite web|url=https://boeing.mediaroom.com/2005-06-10-Boeing-777-200LR-Worldliner-Arrives-at-Paris-Air-Show|title=Boeing 777-200LR Worldliner Arrives at Paris Air Show Jun 10, 2005|website=MediaRoom|access-date=2019-11-08}}</ref> On 10 November 2005, PIA used the Boeing 777-200LR to complete the world's longest nonstop flight by a commercial airliner. This flight lasted 22 hours and 22 minutes on the eastbound route between ] and ].<ref name=":19">{{Cite news|url=https://www.telegraph.co.uk/news/1502648/Plane-lands-after-longest-non-stop-passenger-flight.html |archive-url=https://ghostarchive.org/archive/20220112/https://www.telegraph.co.uk/news/1502648/Plane-lands-after-longest-non-stop-passenger-flight.html |archive-date=12 January 2022 |url-access=subscription |url-status=live|title=Plane lands after longest non-stop passenger flight|work=Daily Telegraph|date=2005-11-10|access-date=2020-01-13|issn=0307-1235}}{{cbignore}}</ref><ref name=":20">{{Cite web|url=https://www.traveller.com.au/qantas-nonstop-flights-from-new-york-to-sydney-final-project-sunrise-test-flight-touches-down-h1khwd|title=Qantas' final ultra-long haul test flight touches down after epic journey|last=Platt|first=Craig|date=2019-12-18|website=Traveller|access-date=2020-01-13|quote=Despite the long flight time, the last Project Sunrise test flight falls well short of the world record for the longest flight by a commercial airliner."<br /><br />"That title belongs to Pakistan International Airline, which flew a Boeing 777-200LR test flight from Hong Kong to London eastward, taking a whopping 22 hours, 22 minutes to complete the 21,600 kilometre journey.}}</ref>


PIA is Pakistan's largest airline and operates a fleet of more than 30 aircraft. The airline operates nearly 100 flights daily, servicing 18 domestic destinations and 25 international destinations across Asia, Europe, the Middle East and North America.<ref name="cms.piac.aero"/> In addition to commercial flight operations, PIA also owns ] in New York City, and the ] Paris Scribe Hotel in Paris.<ref>{{Cite web|url=http://tribune.com.pk/story/702442/overseas-assets-sale-of-pia-hotels-likely-to-rake-in-700-million/|title=Overseas assets: Sale of PIA hotels likely to rake in $700 million – The Express Tribune|date=30 April 2014|access-date=25 June 2016}}</ref> The airline operates a frequent flier programme, PIA Awards +, and has several codeshare and interline agreements. However, it is not part of any airline alliance. PIA is Pakistan's largest airline and operates a fleet of 31 aircraft. The airline operates a frequent flyer program, Awards +Plus. It is not part of any airline alliance. The airline operates nearly 50 flights daily, servicing 20 domestic destinations and 27 international destinations across Asia, Europe, the Middle East and North America. It is under the administrative control of the ].


In addition to commercial flight operations, PIA also owns the ] Paris, The Scribe Hotel in Paris,<ref>{{Cite web |date=30 April 2014 |title=Overseas assets: Sale of PIA hotels likely to rake in $700 million – The Express Tribune |url=http://tribune.com.pk/story/702442/overseas-assets-sale-of-pia-hotels-likely-to-rake-in-700-million/ |access-date=25 June 2016}}</ref> and ] in New York City. The Roosevelt is now used as a ].<ref>{{Cite news |last=Goldstein |first=Joseph |date=September 21, 2023 |title=Inside the Manhattan Hotel That Is the New Ellis Island |work=The New York Times |url=https://www.nytimes.com/2023/09/21/nyregion/roosevelt-hotel-migrant-crisis.html |access-date=December 21, 2023}}</ref>
== History ==

The ]'s report in 2020 emphasized that after Air Marshals ] and ]—whose tenures were regarded in aviation circles as the "Golden Age of PIA"—departed from their leadership roles, the airline began a downward trajectory, suffering billions in losses. Its assets declined, disciplinary issues escalated, and unions indirectly took control of management. Aircraft capable of flying were grounded, and equipment that could have been repaired was neglected.<ref>{{cite news|url=https://www.dawn.com/news/1534769|title=Govt defends Arshad's appointment as PIA chief|publisher=]|first=Nasir|last=Iqbal|date=16 February 2020}}</ref><ref>{{cite web|url=https://www.piac.com.pk/corporate/about-us/pia-sports|title=New Planes, New Directions, New Management|publisher=Pakistan International Airlines}}</ref>

On 30 June 2020, PIA was banned from flying in European airspace initially for six months, starting on 1 July 2020, and then indefinitely after ] determined that the airline was not capable of certifying and overseeing its operators and aircraft in accordance with applicable international standards.<ref name="banned 6months">{{Cite news|last=Shahzad|first=Asif|date=2020-07-01|title=EU safety agency suspends Pakistani airlines' European authorisation for six months|url=https://www.reuters.com/article/idUSKBN2412LX/|access-date=2024-04-14|work=Reuters}}</ref><ref name="banned indefinitely">{{Cite news|last=Asghar|first=Mohammed|date=2021-04-08|title=European Union Aviation Safety Agency extends travel restrictions on PIA|url=https://www.dawn.com/news/1616978|access-date=2021-07-28|work=Dawn}}</ref> This decision was made soon after it was revealed that at least a fourth of all pilots' licences issued in Pakistan were not genuine.<ref>{{Cite web|last=Kaminski-Morrow|first=David|title=PIA banned from European operations after mounting safety concerns|url=https://www.flightglobal.com/safety/pia-banned-from-european-operations-after-mounting-safety-concerns/139069.article|website=Flight Global|date=30 June 2020|access-date=1 July 2020}}</ref> By 9 July 2020, the airline was also banned by the United Kingdom and the United States.<ref>{{Cite news|date=2020-07-10|title=U.S. bans Pakistan International Airlines flights over pilot concerns|language=en|work=Reuters|url=https://www.reuters.com/article/us-pakistan-airlines-usa-idUSKBN24A3HV|access-date=2020-07-19}}</ref>

On November 29, 2024, the ] lifted its ban on PIA and other Pakistani carriers, allowing travel between ] and Europe.<ref name="ban lifted">{{cite news |date=29 November 2024 |title=EASA Lifts Ban on PIA |url=https://www.reuters.com/business/aerospace-defense/european-aviation-safety-agency-lifts-pakistan-airlines-ban-minister-says-2024-11-29/ |access-date=29 November 2024 |work=]}}</ref>

== Early years ==
] on the occasion of the arrival of the Burmese High Commissioner to India at ], circa 1947]] ] on the occasion of the arrival of the Burmese High Commissioner to India at ], circa 1947]]


Pakistan International Airlines can trace its origins to the days when Pakistan had not gained independence and was still part of the ] until 1947. In the early 1930s, Imperial Airways operated its long-haul routes by creating a lot of small airports across Africa and Asia. The Handley Page H.P.42 aircraft was Imperial Airways' first major success, as it was specially designed to handle operations from unprepared ground.
=== Early years ===
Pakistan International Airlines can trace its origins to the days when Pakistan had not yet come into existence following the end of the ] and the ]. In 1945, the country's founder ] realized the need for a flag carrier for the prospective country and requested financial help from wealthy businessmen ] and ] for this purpose.<ref name=":3">{{Cite web|url=http://digitool.library.mcgill.ca/webclient/StreamGate?folder_id=0&dvs=1573185917944~142|title=RCD Collaboration in Air Transport|date=July 1972|website=digitool.library.mcgill.ca|pages=66–100|url-status=live|archive-url=|archive-date=|access-date=2019-11-08}}</ref> As a result, the new airline ], was registered in ] (then known as Calcutta) on 23 October 1946.<ref name=":3" /> Orient became the first and only Muslim owned airline in the British Raj.<ref> {{webarchive|url=https://web.archive.org/web/20090207071749/http://www.dawn.com/events/pml/review9.htm|date=7 February 2009}}</ref><ref>{{cite web|url=http://www.piac.com.pk/pia_about/pia-about_history.asp|title=Pakistani International Airlines: About PIA - History|access-date=20 March 2014}}</ref>


In 1945, the country's founder ] realised the need for a flag carrier for the prospective country and requested financial help from wealthy businessmen ] and ] for this purpose.<ref name=":3">{{Cite web|url=http://digitool.library.mcgill.ca/webclient/StreamGate?folder_id=0&dvs=1573185917944~142|title=RCD Collaboration in Air Transport|date=July 1972|website=digitool.library.mcgill.ca|pages=66–100|access-date=2019-11-08}}</ref> As a result, the new airline, ], was registered in ] (then known as Calcutta) on 23 October 1946.<ref name=":3" /> Orient became the first and only ]-owned airline in the British Raj.<ref>{{Cite web|url=http://www.dawn.com/events/pml/review9.htm|archive-url=https://web.archive.org/web/20090207071749/http://www.dawn.com/events/pml/review9.htm|url-status=dead|title=Formation of Muslim-owned economic institutions: 1940–1947|archive-date=7 February 2009}}</ref><ref>{{cite web|url=http://www.piac.com.pk/pia_about/pia-about_history.asp|title=Pakistani International Airlines: About PIA – History|access-date=20 March 2014|archive-date=4 December 2013|archive-url=https://web.archive.org/web/20131204115543/http://www.piac.com.pk/pia_about/pia-about_History.asp|url-status=dead}}</ref>
In February 1947, the airline bought three ] aircraft and obtained a licence to fly in May of the same year.<ref name=":3" /> The airline started its operations on 30 June 1947, offering services in British India from Calcutta to ] and Rangoon (present-day ]).


In February 1947, the airline bought three ] aircraft and obtained a licence to fly in May of the same year.<ref name=":3" /> The airline started its operations on 30 June 1947, offering services in British India from Calcutta to ] and Rangoon (present-day ]).<ref>{{cite web |title=History |url=https://www.piac.com.pk/corporate/about-us/history |website=www.piac.com.pk |access-date=28 July 2021}}</ref>
=== Post-independence ===
On 14 August 1947, Pakistan gained ] and Orient Airways started relief operations for the new country. The airline was entrusted with the task of servicing air routes between East and West Pakistan.<ref name=":3" /> By 1949, Orient acquired 3 ] to service the Karachi-Delhi-Calcutta-Dhaka route, and became the first Asian airline to operate Convair aircraft.<ref name=":3" />


===== 1950s ===== == Post-independence ==
On 14 August 1947, ] gained ] and Orient Airways started relief operations for the new country. The airline was entrusted with the task of servicing air routes between East and West ].<ref name=":3" /> By 1949, Orient acquired three ] to service the Karachi-Delhi-Kolkata-Dhaka route and became the first Asian airline to operate Convair aircraft.<ref name=":3" />

=== 1950s ===
{{Multiple image {{Multiple image
| align = right | align = right
| direction = vertical | direction = vertical
| image1 = PIA Convair CV-240 in late 50s. circa.jpg | image1 = PIA Convair CV-240 in late 50s. circa.jpg
| caption1 = A ] at ] ], circa 1950. | caption1 = A ] at ] ], circa 1950
| image2 = Lockheed L1049 AP-AFQ PIA LHR 08.04.55 edited-3.jpg | image2 = Lockheed L1049 AP-AFQ PIA LHR 08.04.55 edited-3.jpg
| caption2 = A ] at ] ], 8 April 1955. | caption2 = A ] at ] ], 8 April 1955
| width = | width =
}} }}


Orient's traffic continuously declined until 1953 as Britain's ] had been granted rights to carry passengers between the two wings of Pakistan, while two other local competitors also began serving Orient routes.<ref name=":3" /> As a result of losses, the Pakistani government began subsidizing Orient's operations through a 1952 contract for the purchase of 3 ]s registered to the government's newly established subsidiary, Pakistan International Airlines (PIA), at the cost of 25&nbsp;million rupees.<ref name=":3" /> PIA had been established as a department of Pakistan's ], and was tasked with operation and maintenance of the new Lockheed aircraft.<ref name=":3" /> Orient's traffic continuously declined until 1953 as Great Britain's ] had been granted rights to carry passengers between the two wings of ], while two other local competitors also began serving Orient routes.<ref name=":3" /> As a result of losses, the Pakistani government began subsidising Orient's operations through a 1952 contract for the purchase of three ]s registered to the government's newly established subsidiary, Pakistan International Airlines (PIA), at the cost of 25&nbsp;million rupees.<ref name=":3" /> PIA had been established as a department of ]'s ], and was tasked with operation and maintenance of the new Lockheed aircraft.<ref name=":3" />

Pakistan's government established the Pakistan International Airlines Corporation through the merger of Orient Airways with ] International Airlines on 1 October 1953 by an interim joint operating agreement in which the ] assumed financial control of the airline, while Orient's operations and ground assets could be complemented by the aircraft of Pakistan International Airlines – although Orient Airways continued to operate under its name for a few more years.<ref name=":3" />


Pakistan's ] took over operations from the ] in early 1954, while the chairman of Orient Airways became the CEO of PIA, and foreign staff brought in to help relaunch the airline.<ref name=":3" /> On 7 June 1954, Orient Airways began nonstop flight services between ] and ], with service from ] to ] using Pakistan International Airlines' Lockheed aircraft that had been ordered in 1952 and delivered in early 1954. The route was subsidised by the government so that middle-class Pakistanis could afford to fly the route, with rates that may have been the lowest in the world at the time.<ref name=":3" /> The airline also introduced two new domestic routes: Karachi–]–] and Karachi–]–Lahore.
Pakistan's government established the Pakistan International Airlines Corporation through the merger Orient Airways with Pakistan International Airlines on 1 October 1953 by an interim joint operating agreement in which the government assumed financial control of the airline, while Orient's operations and ground assets could be complemented by the aircraft of Pakistan International Airlines - although Orient Airways continued to operate under its name for a few more years.<ref name=":3" />


On 11 March 1955, Orient Airways and Pakistan International Airlines were formally merged as part of the ''Pakistan International Airlines Corporation Ordinance, 1955.'' Orient Airways ceased operations while the ] of ] took a majority holding in the airline.<ref name=":3" /> The new PIA had a fleet of three L-I049C Super Constellations, two Convair CV-240s, and eleven DC-3s.<ref name=":3" />
Pakistan's ] took over operations from the ] in early 1954, while the chairman of Orient Airways became the CEO of PIA, and foreign staff brought in to help relaunch the airline.<ref name=":3" /> On 7 June 1954, Orient Airways began nonstop flight services between ] and ], with service from ] to ] using Pakistan International Airlines' Lockheed aircraft that had been ordered in 1952 and delivered in early 1954. The route was subsidized by the government so that middle-class Pakistanis could afford to fly the route, with rates that may have been the lowest in the world at the time.<ref name=":3" /> The airline also introduced two new domestic routes: Karachi–]–] and Karachi–]–Lahore.


The newly relaunched airline also inaugurated its first international route, ]-] ]<ref> {{Webarchive|url=https://web.archive.org/web/20131204115543/http://www.piac.com.pk/pia_about/pia-about_History.asp |date=4 December 2013 }} PIA official website. Retrieved 1 August 2010.</ref> via Cairo and Rome, using the newly acquired ]. The airline continued using DC-3s on domestic routes in Pakistan. PIA carried 113,165 passengers in 1955 – 50% higher than in 1954.<ref name=":3" />
On 11 March 1955, Orient Airways and Pakistan International Airlines were formally merged as part of the ''Pakistan International Airlines Corporation Ordinance, 1955.'' Orient Airways ceased operations while the government of Pakistan took a majority holding in the airline.<ref name=":3" /> The new PIA had a fleet of 3 L-I049C Super Constellations, 2 Convair CV-240s, and 11 DC-3s.<ref name=":3" />


In May 1956, PIA ordered five ] 815s. The airline also entered into a partnership with ] to train PIA's personnel in 1956.<ref name=":3" /> In 1957–1958, passenger numbers rose to 208,000, necessitating the purchase of two additional Lockheed Super Constellations.<ref name=":3" /> The appointment of ] ] as the managing director of PIA in 1959 heralded an era of success for PIA.<ref>{{cite news |last1=Newspaper |first1=the |title=Nur Khan: a man of integrity |url=https://www.dawn.com/news/683641/nur-khan-a-man-of-integrity |access-date=28 July 2021 |work=DAWN.COM |date=28 December 2011 |language=en}}</ref>
The newly relaunched airline also inaugurated its first international route, Karachi-London ]<ref> PIA official website. Retrieved 1 August 2010.</ref> via Cairo and Rome, using the newly acquired ]. The airline continued using DC-3s on domestic routes in Pakistan. PIA carried 113,165 passengers in 1955 - 50% higher than in 1954.<ref name=":3" />


=== 1960s ===
In May 1956, PIA ordered five ] 815s. The airline also entered into a partnership with ] to train PIA's personnel in 1956.<ref name=":3" /> In 1957–1958, passenger numbers rose to 208,000, necessitating the purchase of 2 additional Lockheed Super Constellations.<ref name=":3" /> The appointment of ] ] as the managing director of PIA in 1959 heralded an era of success for PIA.
] at Heathrow Airport on 24 June 1962<ref>{{Cite web|url=https://www.airliners.net/photo/Pakistan-International-Airlines-PIA/Boeing-720-040B/2342874|title=Aviation Photo #2342874: Boeing 720-040B – Pakistan International Airlines – PIA|website=Airliners.net}}</ref>]]


In February 1960, PIA wet-leased a Boeing 707 from ] Airlines and introduced it onto the Karachi-London route on 7 March 1960 initially using Pan Am pilots,<ref name=":2">{{Cite web |date=July 1972 |title=RCD Collaboration in Air Transport |url=http://digitool.library.mcgill.ca/webclient/StreamGate?folder_id=0&dvs=1573185917944~142 |access-date=2019-11-08 |website=digitool.library.mcgill.ca |page=75}}</ref> thereby becoming the second Asian airline to induct and commercially operate a jet aircraft in its fleet after ].<ref name=":2" /><ref name=":4">{{Cite news |last=Crilly |first=Rob |date=31 May 2014 |title=PIA's flightpath out of turbulent times |work=Daily Telegraph |url=https://www.telegraph.co.uk/finance/newsbysector/transport/10867051/PIAs-flightpath-out-of-turbulent-times.html |url-status=live |url-access=subscription |access-date=2019-11-08 |archive-url=https://ghostarchive.org/archive/20220112/https://www.telegraph.co.uk/finance/newsbysector/transport/10867051/PIAs-flightpath-out-of-turbulent-times.html |archive-date=12 January 2022 |issn=0307-1235 |quote=It was the first Asian airline to operate jetliners (Boeing 707s),}}{{cbignore}}</ref><ref name=":0" /> An all-Pakistani crew began operation of the 707 from 20 June 1960 onwards.<ref name=":3" /> By the end of 1960, PIA, for the first time, entered financial profitability.<ref name=":3" />
==== 1960s ====
] at Heathrow Airport on 24 June 1962.<ref>{{Cite news|url=https://www.airliners.net/photo/Pakistan-International-Airlines-PIA/Boeing-720-040B/2342874?qsp=eJwtjTsKwzAQRK9itk6RD8Tgzu5SxUUusEiDI%2BJYYrWQCOO7eyPSPd4MMyu5uCi%2B%2BigJ1FEGi3vSgRILvzN1K71QPlG8MY23vhkiwjI17florRxFh2KJZ0XvHJLC//1dPOQXIbs6ONnByQAyVqbL1bwPOc1cN6AcZtq2HYi6MKI%3D |title=Delivered new to Pakistan International in December 1961. Leased to Air Malta in March 1974.}}</ref>]]
In February 1960, PIA wet-leased a Boeing 707 from ] airlines and introduced it onto the Karachi-London route on 7 March 1960 initially using PanAm pilots,<ref name=":2" /> thereby becoming the first Asian airline to induct and commercially operate a jet aircraft in its fleet.<ref name=":2" /><ref name=":4" /><ref name=":0" /> - ] took delivery of a 707 earlier on 21 February 1960, but did not induct the aircraft into commercial service until 19 April 1960.<ref>{{Cite web|url=https://airwaysmag.com/best-of-airways/air-india-part-1/|title=Air-India Part 1|date=4 May 2016|website=Airways Magazine|language=en-US|access-date=2019-11-08}}</ref> An all-Pakistani crew began operation of the 707 from 20 June 1960 onwards.<ref name=":3" /> By the end of 1960, PIA, for the first time, entered financial profitability.<ref name=":3" />


With the newly acquired aircraft, the airline introduced its first trans-Atlantic route Karachi-New York via London on 5 May 1961,<ref name=":3" /> which was suspended in February 1963.<ref name=":5">{{Cite book|url=https://books.google.com/books?id=n-fQAAAAMAAJ&pg=PA66|title=International Air Transportation Competition: Hearings Before the Committee on Interstate and Foreign Commerce, House of Representatives, and the Subcommittee on Transportation and Aeronautics, Ninety-third Congress, Second Session ...|last=Commerce|first=United States Congress House Committee on Interstate and Foreign|date=1974|publisher=U.S. Government Printing Office|pages=65–67}}</ref> In 1961, it expanded its fleet by placing orders for 3 Boeing 720s, which were delivered in 1962.<ref name=":3" /> On 2 January 1962, a PIA Boeing 720B flown by ] Abdullah Baig from London to Karachi established a world record for speed over a commercial airline route of 938.78&nbsp;km/h (582.98&nbsp;mph), a record which still holds to this day.<ref> {{webarchive|url=https://web.archive.org/web/20170922100915/http://www.fai.org/fai-record-file/?recordId=7679 |date=22 September 2017 }}</ref> ]s, and ] helicopters were also ordered and delivered in 1963, with the helicopters used to provide air service to 20 towns in East Pakistan until 1966.<ref name=":3" /><ref name="FlightIntl1969">{{cite news |last=Fricker |first=John |date=29 May 1969 |title=PIA Looks Ahead |url=http://www.flightglobal.com/pdfarchive/view/1969/1969%20-%200960.html |newspaper=] |page=867 |access-date=27 February 2015 }}</ref> With the newly acquired aircraft, the airline introduced its first trans-Atlantic route Karachi-New York JFK (then known as Idlewild) via London Heathrow on 5 May 1961,<ref name=":3" /> which was suspended in February 1963.<ref name=":5">{{Cite book|url=https://books.google.com/books?id=n-fQAAAAMAAJ&pg=PA66|title=International Air Transportation Competition: Hearings Before the Committee on Interstate and Foreign Commerce, House of Representatives, and the Subcommittee on Transportation and Aeronautics, Ninety-third Congress, Second Session ...|last=Commerce|first=United States Congress House Committee on Interstate and Foreign|date=1974|publisher=U.S. Government Printing Office|pages=65–67}}</ref> In 1961, it expanded its fleet by placing orders for 3 Boeing 720s, which were delivered in 1962.<ref name=":3" /> On 2 January 1962, a PIA Boeing 720B flown by ] Abdullah Beg from London to Karachi established a world record for speed over a commercial airline route of 938.78&nbsp;km/h (582.98&nbsp;mph), a record which still holds to this day.<ref>{{Cite web|url=http://www.fai.org/fai-record-file/?recordId=7679|archive-url=https://web.archive.org/web/20170922100915/http://www.fai.org/fai-record-file/?recordId=7679|url-status=dead|title=fai.org FAI Record File Number #7679|archive-date=22 September 2017}}</ref> ]s, and ] helicopters were also ordered and delivered in 1963, with the helicopters used to provide air service to 20 towns in East Pakistan until 1966.<ref name=":3" /><ref name="FlightIntl1969">{{cite news |last=Fricker |first=John |date=29 May 1969 |title=PIA Looks Ahead |url=http://www.flightglobal.com/pdfarchive/view/1969/1969%20-%200960.html |newspaper=] |page=867 |access-date=27 February 2015 }}</ref>


The helicopters were retired in 1966 and a reduced network of eight cities was served by Fokker F27 aircraft.<ref name=FlightIntl1969 /> Upon the establishment of ties between Pakistan and the People's Republic of China, PIA started flying the Dhaka-Canton-Shanghai route on 29 April 1964, becoming the first airline of a non-communist country flying to the People's Republic of China.<ref name="piahistory">{{cite web|url=http://www.piac.com.pk/pia_about/pia-about_history.asp |title=About PIA – History |publisher=PIA |accessdate=1 August 2010}}</ref><ref name=":3" /> On 10 May 1964, PIA became the first non-Soviet airline offering flights to Europe via Moscow.<ref name=":3" /> The helicopters were retired in 1966 and a reduced network of eight cities was served by Fokker F27 aircraft.<ref name=FlightIntl1969 /> Upon the establishment of ties between Pakistan and the People's Republic of China, PIA started flying the Dhaka-Guangzhou-Shanghai route on 29 April 1964, becoming the first airline of a non-communist country flying to the People's Republic of China.<ref name="piahistory">{{cite web |url=http://www.piac.com.pk/pia_about/pia-about_history.asp |title=About PIA – History |publisher=PIA |access-date=1 August 2010 |archive-date=4 December 2013 |archive-url=https://web.archive.org/web/20131204115543/http://www.piac.com.pk/pia_about/pia-about_History.asp |url-status=dead }}</ref><ref name=":3" /> On 10 May 1964, PIA became the first non-Soviet airline offering flights to Europe via Moscow.<ref name=":3" />


At the outbreak of ], the ] used PIA's services for logistics and transport purposes. The Viscounts were phased out in 1966 and were replaced by four ]s. At the outbreak of the ], the ] used PIA's services for logistics and transport purposes. The Viscounts were phased out in 1966 and were replaced by four ]s.


PIA's route grew rapidly in the mid to late 1960s: Dhahran was added in 1965, while Cairo services resumed. In 1966, Paris, Istanbul, Baghdad, Kuwait, Jeddah and Nairobi were added to PIA's routes. Bangkok was added in 1967, while Manila, Tokyo, and Damascus were added in 1969.<ref name=":3" /> PIA's route network grew rapidly in the mid to late 1960s: Dhahran was added in 1965, while Cairo services resumed. In 1966, Paris, Istanbul, Baghdad, Kuwait, Jeddah and Nairobi were added to PIA's routes. Bangkok was added in 1967, while Manila, Tokyo, and Damascus were added in 1969.<ref name=":3" />


==== 1970s ==== === 1970s ===
{{Multiple image {{Multiple image
| align = right | align = right
| direction = vertical | direction = vertical
| image1 = Fokker F27-200 Friendship, Pakistan International Airlines (PIA) JP12491.jpg | image1 = Fokker F27-200 Friendship, Pakistan International Airlines (PIA) JP12491.jpg
| caption1 = PIA ] at ] arrived from Peshawar on 1 August 1972.<ref>{{Cite news|url=https://www.airliners.net/photo/Pakistan-International-Airlines-PIA/Fokker-F-27-200-Friendship/58284?qsp=eJwtjDEKAkEMRa8iqW1EsNhu7azcwguE5KvLrM6QCeiw7N0Ng93j/c9bSfLb8fVbK6CBKtjkSXsqbPyqNKyU0D7ZNJimy7i755Rg8ajZ/NzCKjtGERSH/v3VND4xoUqPPSJ%2BCIBNnel4Cq9zLQv3BpznhbbtBwn1MBc%3D |title=Pakistan's state airline flight PK 660 arrived from Peshawar on August 1, 1972.}}</ref> | caption1 = PIA ] at ] arriving from Peshawar on 1 August 1972<ref>{{Cite web|url=https://www.airliners.net/photo/Pakistan-International-Airlines-PIA/Fokker-F-27-200-Friendship/58284|title=Aviation Photo #0058284: Fokker F-27-200 Friendship Pakistan International Airlines PIA|website=Airliners.net}}</ref>
| image2 = Douglas DC-10-30 AP-AYM PIA FRA 08.05.77.jpg | image2 = Douglas DC-10-30 AP-AYM PIA FRA 08.05.77.jpg
| caption2 = A PIA ] taking off from ], ], circa 1977. | caption2 = A PIA ] taking off from ], ], circa 1977
| width = | width =
}} }}


On 3 December 1971, a French national's attempt to hijack a PIA flight from Paris to Karachi was thwarted by French security forces.<ref name=":6">{{Cite news|url=https://www.nytimes.com/1971/12/04/archives/paris-police-thwart-airliner-hijacking.html|title=Paris Police Thwart Airliner Hijacking|last=Times|first=Henry Kamm;Special to The New York|date=4 December 1971|work=The New York Times|access-date=2019-11-08|issn=0362-4331}}</ref> Transatlantic flights to New York City were resumed in May 1972 with a stopover in Europe.<ref name=":5" /> With the establishment of cordial ties between the Libyan and Pakistani governments in the early '70s, PIA added ] to its network in 1972. PIA also signed an agreement with ] airline ] in 1972 to lease 2 PIA Boeing 707s to JAT.<ref>{{Cite book|url=https://books.google.com/books?id=TfYfAQAAIAAJ|title=Air Pictorial|date=1974|publisher=Air League of the British Empire.}}</ref> On 3 December 1971, a French national's attempt to hijack a PIA flight from Paris to Karachi was thwarted by French security forces.<ref name=":6">{{Cite news|url=https://www.nytimes.com/1971/12/04/archives/paris-police-thwart-airliner-hijacking.html|title=Paris Police Thwart Airliner Hijacking|last=Times|first=Henry Kamm;Special to The New York|date=4 December 1971|work=The New York Times|access-date=2019-11-08|issn=0362-4331}}</ref> Transatlantic flights to New York City were resumed in May 1972 with a stopover in Europe.<ref name=":5" /> With the establishment of cordial ties between the Libyan and Pakistani governments in the early 1970s, PIA added ] to its network in 1972. PIA also signed an agreement with ] airline ] (today known as ]) in 1972 to lease two PIA Boeing 707s to JAT.<ref>{{Cite book|url=https://books.google.com/books?id=TfYfAQAAIAAJ|title=Air Pictorial|date=1974|publisher=Air League of the British Empire.}}</ref>


PIA acquired ]s in 1973 to replace its remaining Boeing 707-300s. Nur Khan was appointed as PIA executive for the second term in 1974.<ref name=":5" /> In 1974, PIA launched '''Pakistan International Cargo''', offering air freight and cargo services. In 1975, PIA introduced new uniforms for air hostesses, which were chosen through an open competition, with the winning entry designed by ]. PIA acquired ]s in 1973 to replace its remaining Boeing 707-300s. Nur Khan was appointed as PIA executive for the second term in 1974.<ref name=":5" /> In 1974, PIA launched Pakistan International Cargo, offering air freight and cargo services.


The latter half of the decade witnessed a further expansion of PIA's fleet with the introduction of ]s, with its first two aircraft leased from ] in 1976.<ref>{{Cite book|url=https://books.google.com/books?id=Z1I8AQAAIAAJ&pg=PP10|title=Pakistan Affairs|date=1976|publisher=Information Division, Embassy of Pakistan.}}</ref> By 1976–7, PIA carried 2.2&nbsp;million passengers, compared to 698,000 in 1972–3.<ref>{{Cite book|url=https://books.google.com/books?id=xM9FAQAAIAAJ|title=Pakistan Year Book|date=1978|publisher=East & West Publishing Company}}</ref> Revenues in 1976 rose sharply compared to 1975, with the airline revenues of $134&nbsp;million in the July–December period of 1976.<ref>{{Cite web|url=https://www.google.com/search?q=PIA+1972+pakistan&hl=en&start=10&dpr=2|title=PIA 1972 pakistan - Google Search|website=www.google.com|access-date=2019-11-08}}</ref> On 20 January 1978, a PIA ] was hijacked en route to Karachi from Sukkur.<ref>{{Cite book|url=https://books.google.com/books?id=Xq9zCgAAQBAJ&pg=PA192|title=Aviation Security Management |last=Thomas|first=Andrew R.|date=30 October 2008|publisher=ABC-CLIO|isbn=9780313346538}}</ref> The latter half of the decade witnessed a further expansion of PIA's fleet with the introduction of ]s, with its first two aircraft leased from ] in 1976.<ref>{{Cite book|url=https://books.google.com/books?id=Z1I8AQAAIAAJ&pg=PP10|title=Pakistan Affairs|date=1976|publisher=Information Division, Embassy of Pakistan.}}</ref> By 1976–7, PIA carried 2.2&nbsp;million passengers, compared to 698,000 in 1972–3.<ref>{{Cite book|url=https://books.google.com/books?id=xM9FAQAAIAAJ|title=Pakistan Year Book|date=1978|publisher=East & West Publishing Company}}</ref> Revenues in 1976 rose sharply compared to 1975, with the airline revenues of $134&nbsp;million in the July–December period of 1976.<ref>{{Cite web|url=https://www.google.com/search?q=PIA+1972+pakistan&hl=en&start=10|title=PIA 1972 pakistan Google Search|website=www.google.com|access-date=2019-11-08}}</ref> On 20 January 1978, a PIA ] was hijacked en route to Karachi from Sukkur.<ref>{{Cite book|url=https://books.google.com/books?id=Xq9zCgAAQBAJ&pg=PA192|title=Aviation Security Management |last=Thomas|first=Andrew R.|date=30 October 2008|publisher=ABC-CLIO|isbn=9780313346538}}</ref>


For the first time since its inauguration, PIA started providing technical and administrative assistance or leased aircraft to foreign airlines including ],<ref name=":7">{{Cite book|url=https://books.google.com/?id=7AHYAAAAMAAJ&q=PIA+1977+pakistan&dq=PIA+1977+pakistan|title=International Directory of Company Histories|last=Grant|first=Tina|date=2002|publisher=St. James Press|isbn=9781558624641}}</ref> ],<ref name=":7" /> ],<ref>{{Cite book|url=https://books.google.com/?id=ji-5AAAAIAAJ&q=PIA+1977+pakistan&dq=PIA+1977+pakistan|title=Data Asia|date=1978|publisher=Press Foundation of Asia}}</ref> ],<ref>{{Cite book|url=https://books.google.com/?id=INBIDswr9PIC&q=PIA+pakistan+%22philippines+airlines%22&dq=PIA+pakistan+%22philippines+airlines%22|title=Pakistan Economist|date=July 1981|publisher=S. Akhtar Ali}}</ref> ],<ref name=":8">{{Cite book|url=https://books.google.com/?id=UbRIAAAAYAAJ&q=PIA+pakistan+somali+airlines&dq=PIA+pakistan+somali+airlines|title=The World's Major Airlines|last=Wragg|first=David|date=2007|publisher=Sutton|isbn=9780750944816}}</ref> and ].<ref name=":8" /> A subsidiary of PIA also started providing hotel management services in the ] towards the end of the decade. Political upheaval in Pakistan in the late 1970s began to impact PIA's operations negatively.<ref name=":9">{{Cite book|url=https://books.google.com/?id=WZOvCwAAQBAJ&pg=PA98&dq=PIA+pakistan+1980s#v=onepage&q=PIA%20pakistan%201980s&f=false|title=Airline Organization in the 1980s: An Industry Report on Strategies and Structures for Coping withChange|last=Lynch|first=James J.|date=11 November 1984|publisher=Springer|isbn=9781349076307}}</ref> For the first time since its inauguration, PIA started providing technical and administrative assistance or leased aircraft to foreign airlines including ],<ref name=":7">{{Cite book|url=https://books.google.com/books?id=7AHYAAAAMAAJ&q=PIA+1977+pakistan|title=International Directory of Company Histories|last=Grant|first=Tina|date=2002|publisher=St. James Press|isbn=9781558624641}}</ref> ],<ref name=":7" /> ] (today known as Air Koryo),<ref>{{Cite book|url=https://books.google.com/books?id=ji-5AAAAIAAJ&q=PIA+1977+pakistan|title=Data Asia|date=1978|publisher=Press Foundation of Asia}}</ref> ],<ref>{{Cite book|url=https://books.google.com/books?id=INBIDswr9PIC&q=PIA+pakistan+%22philippines+airlines%22|title=Pakistan Economist|date=July 1981|publisher=S. Akhtar Ali}}</ref> ],<ref name=":8">{{Cite book|url=https://books.google.com/books?id=UbRIAAAAYAAJ&q=PIA+pakistan+somali+airlines|title=The World's Major Airlines|last=Wragg|first=David|date=2007|publisher=Sutton|isbn=9780750944816}}</ref> and ].<ref name=":8" /> A subsidiary of PIA also started providing hotel management services in the ] towards the end of the decade. Political upheaval in Pakistan in the late 1970s began to impact PIA's operations negatively.<ref name=":9">{{Cite book|url=https://books.google.com/books?id=WZOvCwAAQBAJ&q=PIA+pakistan+1980s&pg=PA98|title=Airline Organization in the 1980s: An Industry Report on Strategies and Structures for Coping withChange|last=Lynch|first=James J.|date=11 November 1984|publisher=Springer|isbn=9781349076307}}</ref>


==== 1980s ==== === 1980s ===
The 1980s saw a continuation of PIA growth. The decade began with the opening of a cargo handling centre at Karachi airport, duty-free shops, the first C and D safety checks on its entire fleet, as well as the introduction of airline's first ] aircraft. In 1981, PIA had an employee workforce of almost 24,000, which despite being reduced to 20,000 by 1983 still resulted in PIA having the world's highest ratio of employees to aircraft.<ref name=":9" /> PIA's operations became increasingly de-centralized during the early 1980s, with responsibilities being split between new departments.<ref name=":9" /> Despite de-centralization, PIA reported its highest ever profits in 1981–2,<ref>{{Cite book|url=https://books.google.com/?id=NVU8AQAAIAAJ&pg=RA15-PA7&dq=PIA+pakistan+1982#v=onepage&q=PIA%20pakistan%201982&f=false|title=Pakistan Affairs|date=1982|publisher=Information Division, Embassy of Pakistan.}}</ref> followed by record profits again in 1983–4.<ref>{{Cite book|url=https://books.google.com/?id=Lr7whfyPqEcC&pg=PP7&dq=PIA+pakistan+1983#v=onepage&q=PIA%20pakistan%201983&f=false|title=Pakistan Affairs|date=1984|publisher=The Embassy.}}</ref> The 1980s saw a continuation of PIA growth. The decade began with the opening of a cargo handling centre at Karachi airport, duty-free shops, the first C and D safety checks on its entire fleet, as well as the introduction of the airline's first ] aircraft. In 1981, PIA had an employee workforce of almost 24,000, which despite being reduced to 20,000 by 1983 still resulted in PIA having the world's highest ratio of employees to aircraft.<ref name=":9" /> PIA's operations became increasingly de-centralised during the early 1980s, with responsibilities being split between new departments.<ref name=":9" /> Despite de-centralisation, PIA reported its highest ever profits in 1981-82,<ref>{{Cite book|url=https://books.google.com/books?id=NVU8AQAAIAAJ&q=PIA+pakistan+1982&pg=RA15-PA7|title=Pakistan Affairs|date=1982|publisher=Information Division, Embassy of Pakistan.}}</ref> followed by record profits again in 1983-84.<ref>{{Cite book|url=https://books.google.com/books?id=Lr7whfyPqEcC&q=PIA+pakistan+1983&pg=PP7|title=Pakistan Affairs|date=1984|publisher=The Embassy.}}</ref>


In 1984, the airline introduced Night-Coach service as a low-cost alternative to day-time domestic flights. In the following years, ] was inaugurated in Karachi which was followed by planetariums in ] and ]. These planetariums featured retired PIA aircraft on display for educational or observational purposes. Two more retired Boeing 720B aircraft were donated to the planetariums in Karachi and Lahore later on. PIA profits again rose in 1984–5.<ref>{{Cite book|url=https://books.google.com/?id=KJq5AAAAIAAJ&q=PIA+pakistan+1983&dq=PIA+pakistan+1983|title=Technology Policies and Planning--Pakistan|date=1986|publisher=Asian and Pacific Centre for Transfer of Technology}}</ref> In 1984, the airline introduced the Night Coach service as a low-cost alternative to day-time domestic flights. In the following years, ] was inaugurated in Karachi which was followed by planetaria in ] and ]. These planetariums featured retired PIA aircraft on display for educational and observational purposes. Two more retired Boeing 720B aircraft were donated to the planetaria in Karachi and later on Lahore. PIA profits again rose in 1984–5.<ref>{{Cite book|url=https://books.google.com/books?id=KJq5AAAAIAAJ&q=PIA+pakistan+1983|title=Technology Policies and Planning—Pakistan|date=1986|publisher=Asian and Pacific Centre for Transfer of Technology}}</ref>


In June 1985, PIA became the first Asian airline to operate the ] aircraft after 6 of the aircraft were delivered to the airline.<ref>{{Cite book|url=https://books.google.com/?id=8G_xZCHA6LgC&pg=PP53&dq=PIA+pakistan+737-300#v=onepage&q=PIA%20pakistan%20737-300&f=false|title=Pakistan Affairs|date=1985|publisher=Information Division, Embassy of Pakistan.}}</ref> Pakistan International Airlines also played a significant role in establishing UAE's ] airline in 1985 by providing technical and administrative assistance to the new carrier as well as leasing a new ] and an ].<ref name=":1" /> In late 1987 and early 1988, services to ], ], and ] were introduced.<ref>{{Cite book|url=https://books.google.com/?id=d3VCAAAAYAAJ&q=PIA+pakistan+1987&dq=PIA+pakistan+1987|title=Pakistan Year Book|date=1989|publisher=East & West Publishing Company}}</ref> In June 1985, PIA became the first Asian airline to operate the ] aircraft, after six of the aircraft were delivered.<ref>{{Cite book|url=https://books.google.com/books?id=8G_xZCHA6LgC&q=PIA+pakistan+737-300&pg=PP53|title=Pakistan Affairs|date=1985|publisher=Information Division, Embassy of Pakistan.}}</ref> Pakistan International Airlines also played a significant role in establishing UAE's ] airline in 1985 by providing technical and administrative assistance to the new carrier as well as leasing a new ] and an ].<ref name=":1" /> In late 1987 and early 1988, services to ], ], and ] were introduced.<ref>{{Cite book|url=https://books.google.com/books?id=d3VCAAAAYAAJ&q=PIA+pakistan+1987|title=Pakistan Year Book|date=1989|publisher=East & West Publishing Company}}</ref>


==== 1990s ==== === 1990s ===
{{Multiple image {{Multiple image
| align = right | align = right
| direction = vertical | direction = vertical
| image1 = Pakistan Airbus A300 Bidini.jpg | image1 = Pakistan Airbus A300 Bidini.jpg
| caption1 = A PIA ] at ], ] circa 1991. | caption1 = A PIA ] at ], ] circa 1991
| image2 = Boeing 747-240BM, Pakistan International Airlines - PIA AN1094848.jpg | image2 = Boeing 747-240BM, Pakistan International Airlines - PIA AN1094848.jpg
| caption2 = PIA ] Combi taxing at London's ] in June 1992. | caption2 = PIA ] ] taxiing at London's ] in June 1992
| width = | width =
}} }}


PIA began to sustain operating losses and liquidity problems throughout the 1990s due to frequent pilot strikes, issues with various vendors, over-staffing, and political interference in airline management.<ref name=":10">{{Cite book|url=https://books.google.com/?id=BFKogTkq1XEC&pg=PA63&dq=PIA+pakistan+1990#v=onepage&q=PIA%20pakistan%201990&f=false|title=Pakistan: Selected Issues and Statistical Appendix|last=Fund|first=International Monetary|date=2005|publisher=International Monetary Fund}}</ref> In 1990, First Officer Maliha Sami became the first female pilot of PIA when she took off on the Karachi-Panjgur-Turbat-Gwadar route. In June 1991, PIA took delivery of its first of six ] aircraft - with the new aircraft, the airline introduced flights to ] in 1992 and to Zürich in 1993. PIA began to sustain operating losses and liquidity problems throughout the 1990s due to frequent pilot strikes, issues with various vendors, over-staffing, and political interference in airline management.<ref name=":10">{{Cite book|url=https://books.google.com/books?id=BFKogTkq1XEC&q=PIA+pakistan+1990&pg=PA63|title=Pakistan: Selected Issues and Statistical Appendix|last=Fund|first=International Monetary|date=2005|publisher=International Monetary Fund}}</ref> In 1990, First Officer ] became the first female pilot of PIA when she took off on the Karachi-Panjgur-Turbat-Gwadar route.<ref>{{cite news |title=Breaking new ground at 30,000 feet |url=https://www.scmp.com/article/67743/breaking-new-ground-30000-feet |access-date=28 July 2021 |work=South China Morning Post |language=en}}</ref> In June 1991, PIA took delivery of its first of six ]s. With the new aircraft, the airline introduced flights to ] in 1992 and to Zürich in 1993.


In March 1993, AVM Farooq Umar became managing director of the airline. An ] agreement between Karachi to Dubai was agreed upon in 1993, and 12 private airlines were allowed to operate domestically in Pakistan. Both steps came simultaneously and put enormous pressure on PIA's financial performance, though PIA launched six new routes to the Persian Gulf and CIS countries, along with a tourist 'Air Safari' scenic flight over the ] in 1994. Non-stop flights from Lahore and Islamabad to JFK and Canada were launched, while PIA added Jakarta, ], ], and ] to its network in 1994. In addition, PIA became a client of three flight-reservation systems, namely: ], ], and ]. In March 1993, AVM Farooq Umar became managing director of the airline. An ] agreement between Karachi to Dubai was agreed upon in 1993, and 12 private airlines were allowed to operate domestically in Pakistan. Both steps came simultaneously and put enormous pressure on PIA's financial performance, though PIA launched six new routes to the Persian Gulf and CIS countries, along with a tourist 'Air Safari' scenic flight over the ] in 1994. Non-stop flights from Lahore and Islamabad to JFK and Canada were launched, while PIA added Jakarta, ], ], and ] to its network in 1994. In addition, PIA became a client of three flight reservation systems, namely: ], ], and ].


A ] aircraft was also leased briefly in 1996 to cope with a surge in passenger traffic during summer 1996. Flights to Beirut were resumed the same year as well before being discontinued a few years later. In 1999, PIA leased five Boeing 747-300 aircraft from ] to replace its Boeing 747-200M fleet. The aircraft were painted with a new livery, a handwork Pashmina tail, on white body and large Pakistan titles on the front fuselage. The livery was adopted in the early 90s but due to some copyright issues, it was dropped. The Boeing 747-300s continued to bear the new livery, but with a plain green tail with PIA titles. The other aircraft in the fleet were repainted in early 1990s livery. A ] aircraft was also leased briefly in 1996 to cope with a surge in passenger traffic during summer 1996. Flights to Beirut were resumed the same year as well before being discontinued a few years later. In 1999, PIA leased five Boeing 747–300 aircraft from ] to replace its Boeing 747-200M fleet. The aircraft were painted with a new livery, a handwork Pashmina tail, on white body and large Pakistan titles on the front fuselage. The livery was adopted in the early 90s but due to some copyright issues, it was dropped. The Boeing 747-300s continued to bear the new livery, but with a plain green tail with PIA titles. The other aircraft in the fleet were repainted in early 1990s livery.


==== 2000s ==== === 2000s ===
{{Multiple image {{Multiple image
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| image1 = Boeing 747-367, Pakistan International Airlines - PIA AN0367768.jpg | image1 = Boeing 747-367, Pakistan International Airlines - PIA AN0367768.jpg
| caption1 = PIA ] on short final to ], circa 2003. | caption1 = PIA ] on short final to ], circa 2003
| image2 = Boeing 777-240(ER), Pakistan International Airlines (PIA) JP5656886.jpg | image2 = Boeing 777-240(ER), Pakistan International Airlines (PIA) JP5656886.jpg
| caption2 = PIA ] taking off from ], circa 2006. | caption2 = PIA ] taking off from ], circa 2006
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The ] following the attacks on ] negatively impacted PIA's operations as Afghan airspace was closed.<ref name=":10" /> However, following the restructuring of the airline under new management in April 2001, the airline again became profitable.<ref name=":10" /> Cost per employee dropped 24% between 2000 and 2003, which lower engineering and maintenance costs lead to enhanced airline revenue.<ref name=":10" /> The ] following the attacks on ] negatively impacted PIA's operations as Afghan airspace was closed.<ref name=":10" /> However, following the restructuring of the airline under new management in April 2001, the airline again became profitable.<ref name=":10" /> Cost per employee dropped 24% between 2000 and 2003, and lower engineering and maintenance costs led to enhanced airline revenue.<ref name=":10" />


In July 2002, PIA purchased six ] aircraft from ], five of which were already on lease. The sixth one arrived shortly afterward and was used mainly on its North American and European routes. In October 2002, after ten years without any new orders, the airline placed an order for eight ] aircraft. The order included all three variants of 777, i.e. three 777-200ER (Extended Range), two 777-200LR (Longer Range) and three 777-300ER versions. PIA was the launch customer that revived the Boeing 777-200LR project that, until then, only had three orders. In July 2002, PIA purchased six ] aircraft from ], five of which were already on lease. The sixth one arrived shortly afterwards and was used mainly on its North American and European routes. In October 2002, after ten years without any new orders, the airline placed an order for eight ] aircraft. The order included all three variants of 777, i.e. three 777-200ER (Extended Range), two 777-200LR (Longer Range), and three 777-300ER versions. PIA was the launch customer that revived the Boeing 777-200LR project that, until then, only had three orders.


Boeing delivered the first of three 777-200ER aircraft to PIA in January 2004, and PIA introduced a new livery for the 777-200ERs that was applied to most of its fleet. PIA also leased six more Airbus A310-300 aircraft directly from Airbus. On 3 November 2005, PIA placed an order to purchase seven ]-500 aircraft to replace its ageing fleet of Fokker F27 Friendships. On 10 November 2005, PIA used the 777-200LR to fly the world's longest flight by a commercial airliner, flying over 21,000 kilometers on an eastbound flight from Hong Kong to London for 22 hours and 22 minutes<ref name=":19" /> - a record which still stands as of late 2019.<ref name=":20" /> On 6 December 2005, PIA acquired another new Boeing 777-200ER on a ten-year lease. On 23 December 2006, PIA took delivery of its first ]-300ER. The remaining aircraft were delivered in January 2007. Boeing delivered the first of three 777-200ER aircraft to PIA in January 2004, and PIA introduced a new livery for the 777-200ERs that was applied to most of its fleet. PIA also leased six more Airbus A310-300 aircraft directly from Airbus. On 3 November 2005, PIA placed an order to purchase seven ]-500 aircraft to replace its ageing fleet of Fokker F27 Friendships. On 10 November 2005, PIA used the 777-200LR to fly the world's longest flight by a commercial airliner, flying over 21,000 kilometres on an eastbound flight from Hong Kong to London for 22 hours and 22 minutes<ref name=":19" /> a record which still stands as of late 2019.<ref name=":20" /> On 6 December 2005, PIA acquired another new Boeing 777-200ER on a ten-year lease. The same year, ] became the first woman to captain a scheduled commercial flight.<ref name=":21">{{Cite news|date=2017-05-15|title=Shukriya Khanum: Pakistan's first female commercial pilot dies|language=en-GB|work=BBC News|url=https://www.bbc.com/news/world-asia-39922670|access-date=2020-12-02}}</ref> The following year, she captained a flight with the first all-woman crew.<ref name=":21" /> On 23 December 2006, PIA took delivery of its first ]-300ER. The remaining aircraft were delivered in January 2007.


On 25 February 2006, Boeing delivered its first 777-200LR to PIA. ATR delivered two of the seven ordered ATR 42s to PIA in May and December 2006 respectively, following which the airline ceased using military ] for passenger services in northern areas of Pakistan. The military aircraft were being used after the ] accident. On 25 February 2006, Boeing delivered its first 777-200LR to PIA. ATR delivered two of the seven ordered ATR 42s to PIA in May and December 2006 respectively, following which the airline ceased using military ] for passenger services in northern areas of Pakistan. The military aircraft were being used after the ] accident.


Under the careful supervision and guidance of Mr. Syed Shah, who was serving as the Station Manager at the time, Pakistan International Airlines (PIA) initiated the induction of long-range 777 aircraft into its fleet. This pivotal move allowed PIA to offer non-stop flights from Toronto to Karachi, Islamabad, and Lahore, beginning on 3 March 2006.
With the induction of long-range 777 aircraft in its fleet, PIA started offering non-stop flights from ] to Karachi, Islamabad, and Lahore from 3 March 2006. PIA had also planned non-stop flights to New York City, Chicago, ], and ] but was not permitted by US authorities (unless the airline implemented a European stopover on the flight to American cities) due to security concerns after 9/11.


The introduction of the long-range 777 aircraft into PIA's fleet marked a significant milestone in the airline's history.
A PIA flight from Multan crashed in July 2006, killing 45. A government inquiry afterward blamed aging aircraft for the crash.<ref>{{Cite news|url=https://www.bbc.com/news/world-south-asia-10792774|title=Pakistan crash raises questions about air safety|last=Hasan|first=Syed Shoaib|date=28 July 2010|access-date=2019-11-08}}</ref> Houston services also ended in 2006. Following the crash, on 5 March 2007, the ] banned all but 9 of PIA's 42-strong fleet from flying to Europe, citing safety concerns over its ageing aircraft.<ref>{{cite web|url=http://archives.dawn.com/2007/02/22/nat20.htm |title=EC inspects CAA operation |work=Dawn|location=Pakistan |date=22 February 2007 |accessdate=11 September 2013}}</ref><ref>{{cite web|url=http://archives.dawn.com/2007/02/28/nat3.htm |title=Restrictions force PIA to suspend Frankfurt flight |work=Dawn|location=Pakistan |date=28 February 2007 |accessdate=11 September 2013}}</ref> The fleet of Boeing 777s was exempted from the ban,<ref name="BBC"> – BBC News – Obtained 5 March 2007. {{webarchive|url=https://web.archive.org/web/20070526062921/http://news.bbc.co.uk/2/hi/europe/6418891.stm |date=26 May 2007 }}</ref> but 15 aircraft were over 20 years old by this point.<ref>{{Cite book|url=https://books.google.com/?id=BpeQBAAAQBAJ&pg=PA167&dq=PIA+pakistan+1990#v=onepage&q=PIA%20pakistan%201990&f=false|title=State Responses to International Law|last=Stiles|first=Kendall|date=19 September 2014|publisher=Routledge|isbn=9781317652953}}</ref> PIA claimed that the ban was discriminatory and unjustifiable. On 26 March 2007, Tariq Saeed Kirmani was forced to resign after pressure from authorities because of the EU ban{{Citation needed|date=April 2010}}. Zafar Khan was then appointed as the new chairman of Pakistan International Airlines.


As a result of this strategic decision, PIA was able to offer a more efficient and seamless travel experience for its passengers, enabling them to travel non-stop to their desired destinations in Pakistan. This move also positioned PIA as a prominent player in the aviation industry, further cementing its reputation as a reliable and customer-centric airline. PIA had also planned non-stop flights to New York City, Chicago, ], and ] but was not permitted by US authorities (unless the airline implemented a European stopover on the flight to American cities) due to security concerns after 9/11.
The ban on some of the aircraft was lifted after four months on 5 July 2007, following an inspection by the European Union Air Safety Administration. Of the eleven aircraft allowed to resume operations to the EU, five were Boeing 747-300s, and the remaining six were Airbus A310-300s. On 29 November 2007, the EU completely removed the ban, and PIA's entire fleet was permitted to fly to Europe.<ref> ]. Retrieved 1 December 2007.</ref>


A PIA flight from Multan crashed in July 2006, killing 45. A government inquiry afterward blamed aging aircraft for the crash.<ref>{{Cite news|url=https://www.bbc.com/news/world-south-asia-10792774|title=Pakistan crash raises questions about air safety|last=Hasan|first=Syed Shoaib|date=28 July 2010|access-date=2019-11-08}}</ref> Houston services also ended in 2006. Following the crash, on 5 March 2007, the ] banned all but 9 of PIA's 42-strong fleet from flying to Europe, citing safety concerns over its ageing aircraft.<ref>{{cite web|url=http://archives.dawn.com/2007/02/22/nat20.htm |title=EC inspects CAA operation |work=Dawn|location=Pakistan |date=22 February 2007 |access-date=11 September 2013}}</ref><ref>{{cite web|url=http://archives.dawn.com/2007/02/28/nat3.htm |title=Restrictions force PIA to suspend Frankfurt flight |work=Dawn|location=Pakistan |date=28 February 2007 |access-date=11 September 2013}}</ref> The fleet of Boeing 777s was exempted from the ban,<ref name="BBC"> – BBC News – Obtained 5 March 2007. {{webarchive|url=https://web.archive.org/web/20070526062921/http://news.bbc.co.uk/2/hi/europe/6418891.stm |date=26 May 2007 }}</ref> but 15 aircraft were over 20 years old by this point.<ref>{{Cite book|url=https://books.google.com/books?id=BpeQBAAAQBAJ&q=PIA+pakistan+1990&pg=PA167|title=State Responses to International Law|last=Stiles|first=Kendall|date=19 September 2014|publisher=Routledge|isbn=9781317652953}}</ref> PIA claimed that the ban was discriminatory and unjustifiable.
==== 2010s ====

The ban on some of the aircraft was lifted after four months on 5 July 2007, following an inspection by the European Union Air Safety Administration. Of the eleven aircraft allowed to resume operations to the EU, five were Boeing 747-300s, and the remaining six were Airbus A310-300s. On 29 November 2007, the EU completely removed the ban, and PIA's entire fleet was permitted to fly to Europe.<ref> {{Webarchive|url=https://web.archive.org/web/20210227093139/http://www.brecorder.com/index.php?id=657501&currPageNo=1&query=&search=&term=&supDate= |date=27 February 2021 }} ]. Retrieved 1 December 2007.</ref>

=== 2010s ===
{{Multiple image {{Multiple image
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| image1 = ATR ATR-42-500, Pakistan International Airlines - PIA AN2034388.jpg | image1 = ATR ATR-42-500, Pakistan International Airlines - PIA AN2034388.jpg
| caption1 = PIA ] in a ] province tail livery on 14 November 2011. | caption1 = PIA ] in a ] province tail livery on 14 November 2011
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In 2010, PIA altered its livery. The tail design was replaced with a much larger version of the Pakistan national flag and added the text "Pakistan International" in gold writing underneath the large billboard-style PIA on the fuselage. The green stripe was modified to include gold and was extended to the rear of the fuselage. In 2010, PIA altered its livery. The tail design was replaced with a much larger version of the Pakistan national flag and added the text "Pakistan International" in gold writing underneath the large billboard-style PIA on the fuselage. The green stripe was modified to include gold and was extended to the rear of the fuselage.


By 2011, PIA began to be unprofitable again, requiring government subsidies.<ref name=":11">{{Cite web|url=http://www.sbp.org.pk/reports/annual/arFY12/complete.pdf|title=ANNUAL REPORT 2011 – 2012: THE STATE OF PAKISTAN'S ECONOMY|last=STATE BANK OF PAKISTAN|website=|page=21|url-status=live|archive-url=|archive-date=|access-date=}}</ref> A combination of increased competition from Middle Eastern airlines, rising fuel prices, corporate mismanagement, and over-staffing contributed to PIAs sharp decrease in revenues.{{citation needed|date=March 2020}} By 2011, PIA began to be unprofitable again, requiring government subsidies.<ref name=":11">{{Cite web|url=http://www.sbp.org.pk/reports/annual/arFY12/complete.pdf|title=ANNUAL REPORT 2011 – 2012: THE STATE OF PAKISTAN'S ECONOMY|last=STATE BANK OF PAKISTAN|page=21}}</ref>


In 2014, PIA leased four ]. PIA also issued a request for tender for four Boeing 777-300ERs, however, the bids for the 777s were not accepted. The airline did lease Airbus A320 aircraft and inducted two A320-214s in its fleet in 2014. Another wet-leased A320-211s joined PIA on 11 August 2014. In October 2014, the airline again wet-leased three Boeing 737-800s, and it also accepted bids to dry lease five ATR 72–500s for eight years. In 2015, after serving PIA for 16 years, the last of PIA's Boeing 747-300s were phased out. In 2014, PIA leased four ]. PIA also issued a request for tender for four Boeing 777-300ERs, however, the bids for the 777s were not accepted. The airline did lease Airbus A320 aircraft and inducted two A320-214s in its fleet in 2014. Another wet-leased A320-211s joined PIA on 11 August 2014. In October 2014, the airline again wet-leased three Boeing 737-800s, and it also accepted bids to dry lease five ATR 72–500s for eight years. In 2015, after serving PIA for 16 years, the last of PIA's Boeing 747-300s were phased out.


In early 2016, PIA was fundamentally grounded for an entire week as employees walked out en masse following the deaths of two employees in a demonstration against the airline's privatization.<ref name=":13">{{Cite web|url=https://www.npr.org/sections/parallels/2016/02/11/466280744/once-pakistans-pride-its-embattled-national-carrier-fights-to-survive|title=Once Pakistan's Pride, Its Embattled National Airline Fights To Survive|website=NPR.org|access-date=2019-11-08}}</ref> In August 2016, PIA launched a new "Premier Service" for flights to London, using an Airbus A330-300 wet-leased from ].<ref name="SriLank">{{cite news|last1=Chaudhry|first1=Javed|title=PIA acquires three aircraft from SriLankan Airlines for 'Premier Service'|url=http://www.dawn.com/news/1276428/pia-acquires-three-aircraft-from-srilankan-airlines-for-premier-service|accessdate=10 August 2016|work=Dawn |location=Pakistan |date=9 August 2016}}</ref> The wet-lease period ended after six months, and as a result, the A330-300 was returned to ],<ref>{{cite news|url=http://www.dailymirror.lk/article/SriLankan-CEO-says-wet-lease-with-PIA-most-profitable-deal-in-recent-past--123616.html |title=SriLankan CEO says wet lease with PIA 'most profitable' deal in recent past |accessdate=19 February 2017|website=DailyMirror|date=10 February 2017}}</ref> and the Premier Service discontinued. By the end of 2016, the airline was saddled with $3&nbsp;billion in debt.<ref name=":13" /> In early 2016, PIA was fundamentally grounded for an entire week as employees walked out en masse following the deaths of two employees in a demonstration against the airline's privatization.<ref name=":13">{{Cite web|url=https://www.npr.org/sections/parallels/2016/02/11/466280744/once-pakistans-pride-its-embattled-national-carrier-fights-to-survive|title=Once Pakistan's Pride, Its Embattled National Airline Fights To Survive|website=NPR.org|access-date=2019-11-08}}</ref> In August 2016, PIA launched a new "Premier Service" for flights to London, using an Airbus A330-300 wet-leased from ].<ref name="SriLank">{{cite news|last1=Chaudhry|first1=Javed|title=PIA acquires three aircraft from SriLankan Airlines for 'Premier Service'|url=http://www.dawn.com/news/1276428/pia-acquires-three-aircraft-from-srilankan-airlines-for-premier-service|access-date=10 August 2016|work=Dawn |location=Pakistan |date=9 August 2016}}</ref> The wet-lease period ended after six months, and as a result, the A330-300 was returned to SriLankan Airlines,<ref>{{cite news|url=http://www.dailymirror.lk/article/SriLankan-CEO-says-wet-lease-with-PIA-most-profitable-deal-in-recent-past--123616.html |title=SriLankan CEO says wet lease with PIA 'most profitable' deal in recent past |access-date=19 February 2017|website=DailyMirror|date=10 February 2017}}</ref> and the Premier Service discontinued. By the end of 2016, the airline was saddled with $3&nbsp;billion in debt.<ref name=":13" />


In January 2017, PIA retired all of the Airbus A310-300s from its fleet. For replacement, PIA leased four Boeing 737-800s from ], which were returned later on completion of the lease period. After over 50 years of service, PIA service to New York ended in October 2017 as a result of TSA regulation preventing nonstop flights from Pakistan and the US,<ref name=":18"/> leaving Toronto as PIA's only destination in North America - which continues to be served by nonstop flights from Karachi, Lahore, and Islamabad. In January 2017, PIA retired all of the Airbus A310-300s from its fleet. For replacement, PIA leased four Boeing 737-800s from ], which were returned later on completion of the lease period. After over 50 years of service, PIA service to New York ended in October 2017 as a result of TSA regulation preventing nonstop flights from Pakistan and the US,<ref name=":18"/> leaving Toronto as PIA's only destination in North America which continues to be served by nonstop flights from Karachi, Lahore, and Islamabad.


In 2017, PIA decided to replace its reservation and ticketing system "Sabre" with a Turkish origin system called "Hitit". Both PIA & Hitit signed an agreement and in September 2018, the airline successfully switched to the new system.<ref>{{cite web|url=https://propakistani.pk/2018/09/12/pia-finally-switches-to-a-new-airline-passenger-management-system/|title=PIA Finally Switches to a New Airline & Passenger Management System|website=propakistani.pk}}</ref><ref>{{cite web|url=https://www.t2rl.net/insight/display?ID=530|title=T2RL – Pakistan International Airlines chooses Hitit for PSS|last=T2RL|website=t2rl.net}}</ref> At the end of 2018, the airline was burdened with $3.3&nbsp;billion in debt, up from $2.97 the year before, and thus requiring government bailouts for continued operation.<ref name=":14">{{Cite web|url=https://www.arabnews.com/node/1404731/world|title=Pakistan injects Rs. 17bn to keep crashing airlines afloat|date=14 November 2018|website=Arab News|access-date=2019-11-08}}</ref> With the demise of ], PIA launched routes that had previously been served only by Shaheen.<ref name=":18">{{Cite web|url=https://www.ainonline.com/aviation-news/air-transport/2018-12-04/pakistan-airlines-struggles-overcome-structural-obstacles|title=Pakistan Airlines Struggles To Overcome Structural Obstacles|last=Shaw-Smith|first=Peter|website=Aviation International News|access-date=2019-11-08}}</ref> In 2017, PIA decided to replace its reservation and ticketing system "Sabre" with a Turkish-origin system called "Hitit". Both PIA & Hitit signed an agreement and in September 2018, the airline successfully switched to the new system.<ref>{{cite news|url=https://propakistani.pk/2018/09/12/pia-finally-switches-to-a-new-airline-passenger-management-system/|title=PIA Finally Switches to a New Airline & Passenger Management System|newspaper=Propakistani|date=12 September 2018 }}</ref><ref>{{cite web|url=https://www.t2rl.net/insight/display?ID=530|title=T2RL – Pakistan International Airlines chooses Hitit for PSS|last=T2RL|website=t2rl.net}}</ref> At the end of 2018, the airline was burdened with $3.3&nbsp;billion in debt, up from $2.97 the year before, and thus requiring government bailouts for continued operation.<ref name=":14">{{Cite web|url=https://www.arabnews.com/node/1404731/world|title=Pakistan injects Rs. 17bn to keep crashing airlines afloat|date=14 November 2018|website=Arab News|access-date=2019-11-08}}</ref> With the demise of ], PIA launched routes that had previously been served only by Shaheen.<ref name=":18">{{Cite web|url=https://www.ainonline.com/aviation-news/air-transport/2018-12-04/pakistan-airlines-struggles-overcome-structural-obstacles|title=Pakistan Airlines Struggles To Overcome Structural Obstacles|last=Shaw-Smith|first=Peter|website=Aviation International News|access-date=2019-11-08}}</ref>


New profitable routes were launched in 2019,<ref>{{Cite web|url=http://www.xinhuanet.com/english/2019-08/20/c_138323878.htm|title=PIA records 30 pct increase in revenue in 1st half of 2019: report - Xinhua {{!}} English.news.cn|website=www.xinhuanet.com|access-date=2019-11-08}}</ref> while profitable routes such as Karachi-Toronto saw increased frequencies.<ref>{{Cite journal|date=2019|title=Gender pay gap at LloydsPharmacy sees year-on-year increase|journal=The Pharmaceutical Journal|doi=10.1211/pj.2019.20206407|issn=2053-6186}}</ref> six unprofitable routes were discontinued in 2019.<ref>{{Cite news|url=https://www.thenews.com.pk/print/497069-pia-expects-rs5-bn-additional-revenue|title=PIA expects Rs 5 bn additional revenue|access-date=2019-11-08}}</ref> In April 2019, PIA claimed that its revenues almost matched operating costs.<ref name=":15">{{Cite web|url=https://www.dawn.com/news/1507266|title=PIA CEO touts revenues, but without any financial statements|last=Reporter|first=The Newspaper's Staff|date=25 September 2019|website=DAWN.COM|access-date=2019-11-08}}</ref> Later that year following a visit of ] officials to the Islamabad International Airport in July 2019, PIA expressed hope that non-stop flights to the US would be permitted.<ref>{{Cite web|url=https://www.travelpulse.com/news/airlines/pakistan-wants-to-resume-flights-to-the-us.html|title=Pakistan Wants to Resume Flights to the US|website=TravelPulse|access-date=2019-11-08}}</ref> In August 2019, PIA laid off 1,000 "redundant employees."<ref name=":16">{{Cite news|url=https://economictimes.indiatimes.com/news/international/business/pak-flag-carrier-pia-lays-off-nearly-1000-surplus-employees/articleshow/70923506.cms|title=Pak flag carrier PIA lays off nearly 1,000 surplus employees|date=31 August 2019|work=The Economic Times|access-date=2019-11-08}}</ref> In September, PIA announced that it would lease additional aircraft to increase the airline's fleet to 37 by 2020,<ref>{{Cite web|url=https://arynews.tv/en/pia-fleet-new-planes-business-plan/|title=PIA to induct seven new planes to its fleet under new business plan|date=13 September 2019|website=ARY NEWS|access-date=2019-11-08}}</ref> and 45 by 2023.<ref>{{Cite web|url=https://www.dawn.com/news/1505640|title=14 more aircraft being added to PIA fleet: minister|last=Iqbal|first=Amjad|date=17 September 2019|website=DAWN.COM|access-date=2019-11-08}}</ref> By the end of 2019, PIA reported a 41% increase in year-on-year revenue due to discontinuation of unprofitable routes, reintroduction of grounded aircraft, and a sharp increase in the airline cargo space utilization.<ref name=":17">{{Cite web|url=https://dailytimes.com.pk/497277/pia-finally-showing-signs-of-improvement/|title=PIA finally showing signs of improvement|date=8 November 2019|website=Daily Times|access-date=2019-11-08}}</ref> New profitable routes were launched in 2019,<ref>{{Cite web|url=http://www.xinhuanet.com/english/2019-08/20/c_138323878.htm|archive-url=https://web.archive.org/web/20190820161216/http://www.xinhuanet.com/english/2019-08/20/c_138323878.htm|url-status=dead|archive-date=20 August 2019|title=PIA records 30 pct increase in revenue in 1st half of 2019: report Xinhua {{!}} English.news.cn|website=www.xinhuanet.com|access-date=2019-11-08}}</ref> while profitable routes such as Karachi-Toronto saw increased frequencies.<ref>{{Cite journal|date=2019|title=Gender pay gap at LloydsPharmacy sees year-on-year increase|journal=The Pharmaceutical Journal|doi=10.1211/pj.2019.20206407|s2cid=239397136|issn=2053-6186}}</ref> six unprofitable routes were discontinued in 2019.<ref>{{Cite news|url=https://www.thenews.com.pk/print/497069-pia-expects-rs5-bn-additional-revenue|title=PIA expects Rs 5 bn additional revenue|access-date=2019-11-08}}</ref> In April 2019, PIA claimed that its revenues almost matched operating costs.<ref name=":15">{{Cite web|url=https://www.dawn.com/news/1507266|title=PIA CEO touts revenues, but without any financial statements|last=Reporter|first=The Newspaper's Staff|date=25 September 2019|website=DAWN.COM|access-date=2019-11-08}}</ref> Later that year following a visit of ] officials to the Islamabad International Airport in July 2019, PIA expressed hope that non-stop flights to the US would be permitted.<ref>{{Cite web|url=https://www.travelpulse.com/news/airlines/pakistan-wants-to-resume-flights-to-the-us.html|title=Pakistan Wants to Resume Flights to the US|website=TravelPulse|access-date=2019-11-08}}</ref> In August 2019, PIA laid off 1,000 "redundant employees".<ref name=":16">{{Cite news|url=https://economictimes.indiatimes.com/news/international/business/pak-flag-carrier-pia-lays-off-nearly-1000-surplus-employees/articleshow/70923506.cms|title=Pak flag carrier PIA lays off nearly 1,000 surplus employees|date=31 August 2019|work=The Economic Times|access-date=2019-11-08}}</ref> In September, PIA announced that it would lease additional aircraft to increase the airline's fleet to 37 by 2020,<ref>{{Cite web|url=https://arynews.tv/en/pia-fleet-new-planes-business-plan/|title=PIA to induct seven new planes to its fleet under new business plan|date=13 September 2019|website=ARY NEWS|access-date=2019-11-08}}</ref> and 45 by 2023.<ref>{{Cite web|url=https://www.dawn.com/news/1505640|title=14 more aircraft being added to PIA fleet: minister|last=Iqbal|first=Amjad|date=17 September 2019|website=DAWN.COM|access-date=2019-11-08}}</ref> By the end of 2019, PIA reported a 41% increase in year-on-year revenue due to discontinuation of unprofitable routes, reintroduction of grounded aircraft, and a sharp increase in cargo-space utilization.<ref name=":17">{{Cite web|url=https://dailytimes.com.pk/497277/pia-finally-showing-signs-of-improvement/|title=PIA finally showing signs of improvement|date=8 November 2019|website=Daily Times|access-date=2019-11-08}}</ref>


==== 2020s ==== === 2020s ===
{{See also|Pakistan International Airlines Flight 8303}} {{See also|Pakistan International Airlines Flight 8303}}
]


For the first time in its history, PIA operated a relief flight from ] to ], ], during the ].<ref name="PIA relief flight for Melbourne">{{Cite web|url=https://www.thenews.com.pk/print/649455-pia-relief-flight-leaves-for-melbourne/ |title=PIA relief flight for Melbourne, Australia|date=25 April 2020|website=The News International |access-date=2020-04-25}}</ref> For the first time in its history, PIA operated a relief flight from ] to ], ], during the ].<ref name="PIA relief flight for Melbourne">{{Cite web|url=https://www.thenews.com.pk/print/649455-pia-relief-flight-leaves-for-melbourne/ |title=PIA relief flight for Melbourne, Australia|date=25 April 2020|website=The News International |access-date=2020-04-25}}</ref>


On 22 May 2020, a PIA Airbus A320-214 AP-BLD, crashed near ] airport with 99 people on board. The flight was en route to ] from ]. ], carrying 91 passengers and 8 crew members on board, crashed while on the descent towards the runway of Jinnah International Airport, killing 97 while 2 passengers survived. The cause of the crash is unknown, pending an inquiry.<ref>https://edition.cnn.com/asia/live-news/pakistan-crash-latest-intl/index.html</ref> On 22 May 2020, a PIA Airbus A320-214 AP-BLD, crashed near ] airport with 99 people on board. The flight was en route to ] from ]. ], carrying 91 passengers and eight crew members on board, crashed while on the descent towards the runway of Jinnah International Airport, killing 97 while two passengers survived. The cause of the crash was due to the aircraft being badly damaged in the first belly landing, with both engines flaming out during the go-around. The final report listed following as the primary reasons: human error, non-adherence to SOPs and disregard of ATC instructions during the event flight, lack of communication between the ATC and the flight crew.<ref name="msn01">{{Cite web |title=MSN |url=https://www.msn.com/ |access-date=2024-04-14 |website=www.msn.com}}</ref><ref name=":23">{{Cite web |title=Crash: PIA A320 at Karachi on May 22nd 2020, impacted residential area during final approach, both engines failed as result of a gear up touchdown |url=https://www.avherald.com/h?article=4d7a6e9a |access-date=2024-04-14 |website=www.avherald.com}}</ref>

The ] (IATA) communicated concerns over the "serious lapse in licensing and safety oversight by the aviation regulator".<ref>{{Cite web |date=2020-06-26 |title='Dubious pilot licences' do not pertain to PIA alone, says national carrier |url=https://www.dawn.com/news/1565317 |access-date=2020-06-26 |website=Dawn}}</ref>

In November 2020, PIA shut down its courier arm, SpeedEx, whose infrastructure was scattered over 74 domestic destinations, and laid off its 320 employees.<ref name="auto">{{Cite web|url=https://www.dawn.com/news/1596199|title=Goal set to axe majority of PIA workers|first=Mohammad|last=Asghar|date=17 December 2020|website=DAWN.COM}}</ref>

In December 2020, PIA announced a plan to lay off half of its employees and transferred its engineering arm, Precision Engineering Complex (PEC), to the ].<ref name="auto"/>

==== Pilot licensing scandal ====
On 24 June 2020, Pakistani aviation minister Ghulam Sarwar Khan told Parliament that 262 of Pakistan's 860 active, licensed pilots had been found to have suspicious or fake licences. They were suspected of having paid someone else to take their certification examination on their behalf. PIA subsequently grounded 150 of its 434 pilots on suspicion of having a bogus license.<ref>{{Cite web|title=Pakistan airline suspends 150 pilots over alleged licence fraud|url=https://www.aljazeera.com/news/2020/06/pakistan-airline-suspends-150-pilots-alleged-licence-fraud-200625110028780.html|access-date=2020-06-27|website=www.aljazeera.com}}</ref><ref>{{Cite web|title=Almost 1 in 3 pilots in Pakistan have fake licenses, aviation minister says|url=https://www.cnn.com/2020/06/25/business/pakistan-fake-pilot-intl-hnk/index.html|access-date=2020-06-27|website=CNN|date=25 June 2020 }}</ref><ref>{{Cite news|date=2020-06-25|title=Pakistani pilots grounded over 'fake licences'|work=BBC News|url=https://www.bbc.com/news/world-asia-53182750|access-date=2020-06-27}}</ref> Later, the employment of seven pilots was terminated.<ref>{{Cite web|url=https://www.geo.tv/latest/298707-pia-sacks-seven-pilots-over-licensing-issue|title=PIA sacks seven pilots over licensing issue|website=www.geo.tv}}</ref>

On 30 June, the ] (EASA) revoked PIA's 'third part authorisation', subsequently banning PIA from flying in European airspace for six months from the following day,<ref>{{Cite web|date=2020-06-30|title=E.U. Bans PIA From Airspace for Six Months|url=https://www.newsweekpakistan.com/e-u-bans-pia-from-airspace-for-six-months/|access-date=2020-06-30|website=Newsweek Pakistan}}</ref> following multiple safety failings.

On 9 July 2020, the United States banned the airline because of concerns about its certification of pilots.<ref>{{Cite web|date=2020-07-09|title=U.S. Bans Pakistan International Airlines Flights Over Pilot Concerns|url=https://www.usnews.com/news/world/articles/2020-07-09/us-bans-pakistan-international-airlines-flights-over-pilot-concerns#:~:text=SYDNEY%20(Reuters)%20%2D%20The%20U.S.,concerns%20over%20Pakistani%20pilot%20certifications.|access-date=2020-07-10|website=US News via Reuters}}</ref> By that date, PIA was also banned from flights in the ], and Pakistani pilots in ] and ] were grounded on a temporary basis.<ref>{{Cite web|date=2020-07-10|title=US bans Pakistan's PIA flights over pilots' fake license|url=https://www.laprensalatina.com/us-bans-pakistans-pia-flights-over-pilots-fake-license-scandal/#:~:text=Pakistan%20has%20grounded%20262%20pilots,parliament%2C%20on%20Jun.24.|access-date=2020-07-10|website=La Prensa Times}}</ref> Reports on 16 July 2020 stated that the US ] downgraded Pakistan's air safety rating to category 2. This decision "means no Pakistani airlines can establish new services to the United States or ] with US airlines".{{cn|date=January 2024}}

On 18 July, PIA dismissed seven pilots and one member of cabin crew whose licences had been revoked by the country's Civil Aviation Authority (CAA).<ref name="TheNews-sacked">{{cite news |title=PIA sacks seven pilots, an air hostess |url=https://www.thenews.com.pk/print/688947-pia-sacks-seven-pilots-an-airhostess |access-date=21 July 2020 |work=www.thenews.com.pk |language=en}}</ref>

On 28 December, the EU ban was extended for three more months, stating that an official inspection of the CAA would have to be performed first.{{cn|date=January 2024}} On 16 March 2021, the ban was extended to July.<ref name="banned until July">{{Cite news|last1=Asghar|first1=Mohammad|last2=Nazar|first2=Nuzhat|date=2021-03-16|title=EU, US and UK operations: PIA has to wait until July|url=https://www.brecorder.com/news/40073941|access-date=2021-03-18|work=Business Recorder}}</ref> Less than a month later, the ban was extended indefinitely, following another safety concern regarding the CAA that was made public by the ] (ICAO). ICAO has yet to perform safety audit of the CAA.<ref name="banned indefinitely"/> The European Union Aviation Safety Agency (EASA) stated that the ICAO's safety audit would be a sign of improvement.<ref name="sitiuationer">{{Cite news|last=ul-Ashfaque|first=Azfar|date=2021-07-24|title=SITUATIONER: One year on, hopes for lifting of EU curbs on PIA flights fade|url=https://www.dawn.com/news/amp/1636592|access-date=2021-07-28|work=Dawn}}</ref>

On 6 November 2021, the first sign of improvement appeared when the CAA received positive feedback from Europe's Safety Audit for Foreign-Origin Aircraft (SAFA).<ref>{{Cite web|date=2021-11-06|title=PIA gets SAFA's safety ratings|url=https://www.thenews.com.pk/print/906345-pia-gets-safa-s-safety-ratings|access-date=2021-12-01|website=www.thenews.com.pk}}</ref><ref>{{Cite web|date=2021-11-11|title=PCAA oversight brings positive results for PIA|url=https://www.thenews.com.pk/latest/907877-caa-dg-felicitate-pia-for-achieving-safas-safety-ratings|access-date=2021-12-01|website=www.thenews.com.pk}}</ref>

Further improvement was made on 8 March 2023, when PIA completed an online safety audit conducted by EASA.<ref>{{Cite web |author=Samaa Web Desk |date=2023-03-08 |title=PIA crosses first phase of online audit for EU flight revival |url=https://www.samaaenglish.tv/news/40028932 |access-date=2023-03-16 |website=Samaa}}</ref>

On 29 November 2024, EASA lifted the EU ban on PIA, citing improvements in the CAA's oversight.<ref>{{cite news |last1=Casey |first1=David |date=29 November 2024 |title=EASA Lifts Pakistan International Airlines Flight Ban |url=https://aviationweek.com/air-transport/safety-ops-regulation/easa-lifts-pakistan-international-airlines-flight-ban |url-status=live |archive-url=https://web.archive.org/web/20241129220719/https://aviationweek.com/air-transport/safety-ops-regulation/easa-lifts-pakistan-international-airlines-flight-ban |archive-date=29 November 2024 |access-date=3 December 2024 |work=]}}</ref> PIA subsequentially announced the resumption of flights to Europe.<ref>{{cite news |last1=Wilson |first1=Natalie |date=2 December 2024 |title=Pakistan's national airline plans to resume Europe flights after regulator lifts ban |url=https://www.independent.co.uk/travel/news-and-advice/pakistan-international-airlines-europe-flights-b2657306.html |url-status=live |archive-url=https://web.archive.org/web/20241203145626/https://www.independent.co.uk/travel/news-and-advice/pakistan-international-airlines-europe-flights-b2657306.html |archive-date=3 December 2024 |access-date=3 December 2024 |work=]}}</ref>

==== Canceled flights due to unpaid fuel bills ====
In late 2023, PIA was forced to cancel numerous flights due to unpaid fuel bills.<ref>{{Cite web |last=Livemint |date=2023-10-25 |title=Pakistan: PIA cancels over 300 flights in 10 days due to fuel crisis |url=https://www.livemint.com/news/world/pakistan-international-airlines-cancels-300-flights-in-10-days-due-to-fuel-crisis-11698216656827.html |access-date=2023-12-21 |website=mint |language=en}}</ref><ref>{{Cite news |last=Shahzad |first=Asif |date=October 26, 2023 |title=Pakistan national airline cancels 349 flights over fuel row |work=Reuters |url=https://www.reuters.com/article/pakistan-pia-flights/update-2-pakistan-national-airline-cancels-349-flights-over-fuel-row-idUSL1N3BW0YV/}}</ref> Resulting cancelations resulted in multiple instances of customer anger creating viral social media content.<ref>{{Cite web |date=2023-12-20 |title=Video of flyers' heated argument with Pakistan airline staff over flight delay goes viral |url=https://indianexpress.com/article/trending/trending-in-india/flyers-heated-argument-pakistan-airline-staff-over-flight-delay-goes-viral-9075907/ |access-date=2023-12-21 |website=The Indian Express |language=en}}</ref> State-owned ] suspended fueling of PIA aircraft after PIA's request for additional government funding was denied.<ref>{{Cite web |date=2023-10-22 |title=70 PIA flights canceled as Pakistan's national flag carrier grapples with fuel crisis |url=https://arab.news/8kvbs |access-date=2023-12-21 |website=Arab News |language=en}}</ref>

In late December 2023 Interim government planned to privatize the airline. During a question hour in Senate adviser to Prime Minister on Aviation Air Marshal (Retd) Farhat Hussain Khan that said privatization of Pakistan International Airlines is being carried out under the government's policy to privatize loss making entities.

The Adviser said that initially PIA will be privatized as a flight entity and the decision on its other properties will be decided later.<ref>{{Cite web |date=2023-12-26 |title=Interim govt decides to privatize PIA|url=https://www.radio.gov.pk/26-12-2023/privatization-of-pia-being-carried-out-under-govts-policy-senate-informed|access-date=2023-12-26 |website=] |language=en}}</ref>


== Corporate management == == Corporate management ==
=== Structure === === Structure ===
]]] ]]]
Pakistan International Airlines Corporation Limited (PIACL) is majority-owned by the ] (86%) while the remainder (14%) by private shareholders. The airline is under the administration of ] and is managed by President & chief executive officer as well as the board of directors.


Pakistan International Airlines Corporation Limited (PIACL) is majority-owned by the ] (86%) while the remainder (14%) is owned by private shareholders. The airline is under the administration of ] and is managed by a president and chief executive officer as well as the board of directors.
The Board consists of nine independent non-executive members and has four sub-committees: an Audit Committee, Brand and Advertising Committee, Finance Committee, and Human Resource Committee each having its charter and chairman. The ] leads the executive management of staff who run the airline. The airline's main headquarters are located at Karachi,<ref>{{cite web|url=http://www.piac.com.pk/PIA_PolicynTerms/pia-Contactus.asp|title=PIA – Customer Care}}</ref> while smaller subhead offices are located in several cities within Pakistan.


The board consists of nine independent non-executive members and has four sub-committees: an Audit Committee, Brand and Advertising Committee, Finance Committee, and Human Resource Committee, each having its charter and chairman. The president and ] leads the executive management of staff who run the airline. The airline's main headquarters are located at Karachi,<ref name="auto1">{{Cite web|url=https://www.piac.com.pk/|title=Pakistan International Airlines – Pakistan International Airlines – PIA|website=www.piac.com.pk|access-date=27 September 2018|archive-date=26 July 2014|archive-url=https://web.archive.org/web/20140726225316/http://www.piac.com.pk/PIA_About/intnetwork.asp|url-status=dead}}</ref> while smaller subhead offices are located in several cities within Pakistan.
=== Privatization ===
In the late 1990s, the Government of Pakistan considered selling the airline to the private sector due to the persistent losses suffered by the airline. The government announced its privatisation plans but they were never implemented. Several steps towards outsourcing of non-core business have been initiated. Catering units (starting with Karachi Flight Kitchen), ground handling (starting with ramp services) and engineering, are to be gradually carved out of the airline and operated as independent companies. During 1997, Pakistan called in a team from ] (IFC), the consulting arm of the ], to advise on restructuring and privatisation of Pakistan International Airlines (PIA). However, no agreement was reached.<ref> Flight International Magazine, printed 1 January 1997, assessed 9 March 2009</ref> The government has had many plans for the privatisation of the State-owned airline. However, no reasonable agreement or solution has been found to this day. On 18 February 2009, the carrier was dropped from the privatisation list.
<ref> The News, Jang Newspapers Published 18 February 2009, assessed 9 March 2009</ref>


Seven of PIA's ten departments are in Islamabad, viz, Marketing Department, Procedure Bureau, Central Reservation Control, Revenue Management, HR and Security and Vigilance Department.<ref name=":12">{{Cite web|date=2020-03-03|title=PIA Head Office being shifted to Islamabad|url=http://tribune.com.pk/story/2168840/1-pia-head-office-shifted-islamabad|access-date=2020-07-09|website=The Express Tribune|language=en}}</ref> The remaining three departments are in Karachi, namely finance, engineering and situation room.<ref name=":12" />
In 2013, the Government of Pakistan once again aimed to privatise the airline due to increased losses by selling twenty-six percent of shares & management control to the investor. This plan was dropped due to heavy protest by airline unions and associations in which two employees were killed when security forces were tasked to stop the protesters for their movement towards Jinnah International Airport terminal building.


=== Privatisation ===
In 2018, the newly elected government aimed not to privatise the entity and make it a profitable through the change in its top management.<ref>{{cite web|url=https://tribune.com.pk/story/1767120/2-ptis-promises-include-turning-around-pia-psm/|title=PTI's promises include turning around PIA, PSM – The Express Tribune|date=27 July 2018}}</ref>
In the late 1990s, the Government of Pakistan announced privatisation plans due to the persistent losses suffered by the airline, but they were never implemented; however, several steps towards the outsourcing of non-core businesses were initiated. Catering units (starting with Karachi Flight Kitchen), ground handling (starting with ramp services) and engineering, are to gradually leave the airline and operate as independent companies. In 1997, Pakistan called in a team from ] (IFC), the consulting arm of the ], to advise on restructuring and privatisation of Pakistan International Airlines (PIA). However, no agreement was reached.<ref> Flight International Magazine, printed 1 January 1997, assessed 9 March 2009</ref> Despite the government's multiple privatisation plans, on 18 February 2009, the carrier was dropped from the privatisation list.<ref>{{Dead link|date=October 2022 |bot=InternetArchiveBot |fix-attempted=yes }} The News, Jang Newspapers Published 18 February 2009, assessed 9 March 2009</ref>


In 2013, the Government of Pakistan once again aimed to privatise the airline due to increased losses by selling twenty-six percent of shares and management control to the investor. This plan was dropped due to protests by airline unions and associations after security forces killed two employees approaching the Jinnah International Airport terminal building.
=== Financial performance ===
In 2011, PIA began to be unprofitable, requiring government subsidies.<ref name=":11" /> A combination of increased competition from Middle Eastern airlines, rising fuel prices, corporate mismanagement, and over-staffing contributed to PIAs sharp decrease in revenues.{{citation needed|date=March 2020}} By the end of 2016, the airline was saddled with $3&nbsp;billion in debt.<ref name=":13" /> At the end of 2018, the airline was burdened with $3.3&nbsp;billion in debt, up from $2.97 the year before, and thus requiring government bail outs for continued operation.<ref name=":14" /> In April 2019, PIA claimed that its revenues almost matched operating costs.<ref name=":15" /> An audit in September 2019 revealed that PIA had operated 46 empty flights between 2016 and 2017, without any passengers causing a loss of $1.1&nbsp;million to the airline. Additionally, 36 Hajj flights were also running without any passengers.<ref>{{Cite news|url=https://economictimes.indiatimes.com/news/international/business/pia-operates-46-flights-without-passengers-audit-report/articleshow/71232186.cms|title=PIA operates 46 flights without passengers: Audit report|date=21 September 2019|work=The Economic Times|access-date=2019-09-23}}</ref> By the end of 2019, PIA reported a 41% increase in year-on-year revenue due to discontinuation of unprofitable routes, reintroduction of idle aircraft, and a sharp increase in the airline cargo space utilization.<ref name=":17" />


In 2018, the newly elected government aimed to not privatise the entity and instead achieve profitability through the change in its top management.<ref>{{cite web|url=https://tribune.com.pk/story/1767120/2-ptis-promises-include-turning-around-pia-psm/|title=PTI's promises include turning around PIA, PSM – The Express Tribune|date=27 July 2018}}</ref>
The airline faces many challenges to its profitability. PIA is considered one of the cheapest airlines.<ref>{{Cite web|url=https://gulf.asia/cheapest-airlines-in-gcc/|title=5 Cheapest Airlines in Gulf Cooperation Council (GCC)|website=Gulf Guide|language=en-US|access-date=2019-11-16}}</ref> Pakistan faces what has been termed "capacity dumping" by Middle East airlines, who operate numerous daily flights to every major city in Pakistan.<ref name=":18" /> Pakistan's Open Skies Agreement with the UAE, for example, allows Emirati airlines an unlimited number of seats into Karachi, with Emirates airlines alone operating up to seven daily flights to Karachi from Dubai on high-capacity Boeing 777s.<ref name=":18" /> PIA also discontinued previously profitable routes to the US, as the TSA forbade nonstop flights from Pakistan to the US, and instead required costly diversions to European airports for immigration clearance - resulting in flight times that were significantly longer than flights on Middle Eastern airlines.<ref name=":18" /> New routes such as to Najaf and Thailand also did not improve the airline's finances given the seasonality of those destinations.<ref name=":18" /> Further, staffing levels and overall management issues, including an employee count of 18,014 in 2010 for a fleet of 40 aircraft,<ref name="piac.com.pk">{{cite web|url=http://www.piac.com.pk/PIA_About/profiles/2010/Annual_Report_2010-06APR2011.pdf|title=PIA Annual Report 2010|accessdate=11 September 2013}}</ref><ref name="Report 2011">{{cite web|url=http://www.piac.com.pk/PIA_About/profiles/2011/PIA-AR-2012_11052012.pdf|title=PIA Annual Report 2011|accessdate=11 September 2013}}</ref> present further challenges - although in August 2019, PIA laid off 1,000 "redundant employees."<ref name=":16" />


On 6 February 2024, the Caretaker Cabinet of the interim Government decided to split different functions of Pakistan International Airlines into two entities to make it attractive for investors. These entities were named TopCo and HoldCo. TopCo was allocated basic functions, including engineering, ground handling, and flight kitchen and training. HoldCo was given Precision Engineering Complex, PIA Investment Limited and subordinate departments and properties.<ref>{{Cite web |title=Cabinet approves PIA restructuring |url=https://www.thenews.com.pk/print/1155301-cabinet-approves-pia-restructuring |access-date=2024-03-07 |website=www.thenews.com.pk |language=en}}</ref>
{| class="wikitable" style="margin:auto; text-align:center;"

|+ Revenues
On 4 June 2024, the government pre qualified 6 companies to bid for the privatization of Pakistan International Airlines. these companies were Air Blue, Arif Habib Corporation, Blue World City, Fly Jinnah, Pak Ethanol (Pvt) Consortiums, and YB Holdings Consortiums.<ref>{{Cite web |agency=Reuters |date=2024-06-04 |title=Six companies chosen to bid for PIA: minister |url=https://www.dawn.com/news/1837643 |access-date=2024-11-24 |website=DAWN.COM |language=en}}</ref>

=== Financial and operational performance ===
In 2011, PIA began to be unprofitable, requiring government subsidies.<ref name=":11" /> By the end of 2016, the airline was saddled with $3&nbsp;billion in debt.<ref name=":13" /> At the end of 2018, the airline was burdened with $3.3&nbsp;billion in debt, up from $2.97 the year before, and thus requiring government bailouts for continued operation.<ref name=":14" /> In April 2019, PIA claimed that its revenues almost matched operating costs.<ref name=":15" /> An audit in September 2019 revealed that PIA had operated 46 empty flights between 2016 and 2017, without any passengers causing a loss of $1.1&nbsp;million to the airline. Additionally, 36 Hajj flights were flown without any passengers.<ref>{{Cite news|url=https://economictimes.indiatimes.com/news/international/business/pia-operates-46-flights-without-passengers-audit-report/articleshow/71232186.cms|title=PIA operates 46 flights without passengers: Audit report|date=21 September 2019|work=The Economic Times|access-date=2019-09-23}}</ref> By the end of 2019, PIA reported a 41% increase in year-on-year revenue due to discontinuation of unprofitable routes, reintroduction of idle aircraft, and a sharp increase in the airline cargo space utilization.<ref name=":17" />

The airline faces many challenges to its profitability. PIA, along with Etihad, were once considered one of the cheapest airlines in the GCC.<ref>{{Cite web|url=https://gulf.asia/cheapest-airlines-in-gcc/|title=5 Cheapest Airlines in Gulf Cooperation Council (GCC)|website=Gulf Guide|date=2 November 2019|access-date=2019-11-16}}</ref> Pakistan faces what has been termed "capacity dumping" by Middle East airlines, who operate numerous daily flights to every major city in Pakistan.<ref name=":18" /> Pakistan's Open Skies Agreement with the UAE, for example, allows Emirati airlines an unlimited number of seats into Karachi, with ] airline alone operating up to seven daily flights to Karachi from Dubai on high-capacity Boeing 777s.<ref name=":18" /> PIA also discontinued previously profitable routes to the US, as the TSA forbade nonstop flights from Pakistan to the US, and instead required costly diversions to European airports for immigration clearance – resulting in flight times that were significantly longer than flights on Middle Eastern airlines.<ref name=":18" /> New routes such as to Najaf and Bangkok also did not improve the airline's finances given the seasonality of those destinations.<ref name=":18" /> Further, staffing levels and overall management issues, including an employee count of 18,014 in 2010 for a fleet of 40 aircraft,<ref name="piac.com.pk">{{cite web|url=http://www.piac.com.pk/PIA_About/profiles/2010/Annual_Report_2010-06APR2011.pdf|title=PIA Annual Report 2010|access-date=11 September 2013|archive-date=5 March 2016|archive-url=https://web.archive.org/web/20160305123232/http://www.piac.com.pk/PIA_About/profiles/2010/Annual_Report_2010-06APR2011.pdf|url-status=dead}}</ref><ref name="Report 2011">{{cite web|url=http://www.piac.com.pk/PIA_About/profiles/2011/PIA-AR-2012_11052012.pdf|title=PIA Annual Report 2011|access-date=11 September 2013|archive-date=28 December 2013|archive-url=https://web.archive.org/web/20131228161906/http://www.piac.com.pk/pia_about/profiles/2011/PIA-AR-2012_11052012.pdf|url-status=dead}}</ref> present further challenges, although in August 2019, PIA laid off 1,000 "redundant employees".<ref name=":16" />

{| class="wikitable"
|+Financial and operational performance
!Year
!Revenue (PKR million)
!Net income (PKR million)
!Passenger load factor (%)
!Revenue passengers (million)
!Employees (average)
|- |-
|2005<ref>{{Cite web |date=31 December 2005 |title=PIA Annual Report 2005 |url=https://www.piac.com.pk/corporate/images/corporate_reports/ANNUAL_REPORT_2005.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
!style="background:#004F30;" |<span style="color:#AB9214;"> Year </span>|| style="background:#004F30;" |<span style="color:#AB9214;">Revenues (PKR in Million) </span>|| style="background:#004F30;" |<span style="color:#AB9214;">Profit/(Loss) (PKR in Million) </span>|| style="background:#004F30;" |<span style="color:#AB9214;">Employees (Ave.)</span>
| align=right|{{increase}}64,074
| align=right|{{decrease}}(4,411)
| align=right|{{increase}}69
| align=right|{{increase}}5.499
| align=right|{{decrease}}19,263
|- |-
|2006<ref>{{Cite web |date=31 December 2006 |title=PIA Annual Report 2006 |url=https://www.piac.com.pk/corporate/images/corporate_reports/PIA_Annual_Report_2006-P1.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
|2019
| align=right|{{increase}}70,587
|94,738
| align=right|{{decrease}}(12,763)
|(32,746)
| align=right|{{decrease}}68
| <ref name="Report 1st Half 2019">{{cite web|url=https://arynews.tv/en/govts-effort-pia-losses-drop-significantly/ |title=PIA 1st half from Jan to Jun 2019 Report|accessdate=24 November 2019|date=24 November 2019}}</ref>
| align=right|{{increase}}5.732
| align=right|{{decrease}}18,282
|- |-
|2007<ref>{{Cite web |date=31 December 2007 |title=PIA Annual Report 2007 |url=https://www.piac.com.pk/corporate/images/corporate_reports/annualreportfull_05052008.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2018 ||65,723
| align=right|{{decrease}}70,480
| (48,000) || 13,000 approx.
| align=right|{{decrease}}(13,398)
| align=right|{{decrease}}67
| align=right|{{decrease}}5.415
| align=right|{{decrease}}18,149
|- |-
|2008<ref>{{Cite web |date=31 December 2008 |title=PIA Annual Report 2008 |url=https://www.piac.com.pk/corporate/images/corporate_reports/PIAAnnualReport_24042009.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2017 ||90,844
| align=right|{{increase}}89,201
| (44,110) ||
| align=right|{{decrease}}(35,880)
| align=right|{{increase}}71
| align=right|{{increase}}5.617
| align=right|{{decrease}}18,036
|- |-
| 2016 || 88,997 || (45,381) || 14,000 approx.<ref>{{Cite web | url=http://www4.piac.com.pk/pianew/wp-content/uploads/Financial%20Reports%202016/PIACL%20Unconsolidated%20FS%20Dec%202016%20-%20Signed.pdf |title = Pakistan International Airlines - Pakistan International Airlines - PIA}}</ref> |2009<ref>{{Cite web |date=31 December 2009 |title=PIA Annual Report 2009 |url=https://www.piac.com.pk/corporate/images/corporate_reports/AnnualReport2009_31032010.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| align=right|{{increase}}94,563
| align=right|{{increase}}(5,822)
| align=right|{{increase}}70
| align=right|{{decrease}}5.535
| align=right|{{decrease}}17,944
|- |-
|2010<ref>{{Cite web |date=31 December 2010 |title=PIA Annual Report 2010 |url=https://www.piac.com.pk/corporate/images/corporate_reports/Annual_Report_2010-06APR2011.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2015 || 104,515 || (34,995) || 15,000
| align=right|{{increase}}107,531
| align=right|{{decrease}}(20,785)
| align=right|{{increase}}74
| align=right|{{increase}}5.538
| align=right|{{increase}}18,019
|- |-
|2011<ref>{{Cite web |date=31 December 2011 |title=PIA Annual Report 2011 |url=https://www.piac.com.pk/corporate/images/corporate_reports/PIA-AR-2012_11052012.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2014 || 113,780 || (34,006) || 16,000
| align=right|{{increase}}116,550
| align=right|{{decrease}}(26,767)
| align=right|{{decrease}}72
| align=right|{{increase}}5.953
| align=right|{{decrease}}18,014
|- |-
|2012<ref>{{Cite web |date=31 December 2012 |title=PIA Annual Report 2012 |url=https://www.piac.com.pk/corporate/images/corporate_reports/PIA_Annual_Report2012_06052013.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2013 || 95,771 || (44,322) || 16,604
| align=right|{{decrease}}112,130
| align=right|{{decrease}}(33,181)
| align=right|{{decrease}}70
| align=right|{{decrease}}5.236
| align=right|{{decrease}}17,439
|- |-
|2013<ref>{{Cite web |date=31 December 2013 |title=PIA Annual Report 2013 |url=https://www.piac.com.pk/corporate/images/corporate_reports/PIA-Annual-Report-2013-27052014.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2012 || 97,438 || (33,844) || 17,439
| align=right|{{decrease}}95,771
| align=right|{{decrease}}(44,524)
| align=right|70
| align=right|{{decrease}}4.449
| align=right|{{decrease}}16,604
|- |-
|2014<ref>{{Cite web |date=31 December 2014 |title=PIA Annual Report 2014 |url=https://www.piac.com.pk/corporate/images/corporate_reports/PIA-Annual-Report-2014-23052015.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2011 || 116,551 || (26,767) || 18,014
| align=right|{{increase}}99,519
| align=right|{{increase}}(31,744)
| align=right|{{increase}}72
| align=right|{{decrease}}4.202
| align=right|{{decrease}}16,243
|- |-
|2015<ref name=":22">{{Cite web |date=31 December 2017 |title=PIA Annual Report 2017 |url=http://www3.piac.com.pk/downloads/Annual_CorporateReport_2017.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2010 || 107,532 || (20,785) || 18,019
| align=right|{{decrease}}91,268
| align=right|{{decrease}}(32,529)
| align=right|{{decrease}}70
| align=right|{{increase}}4.394
| align=right|{{increase}}16,271
|- |-
|2016<ref name=":22" />
| 2009 || 94,564 || (5,822) || 17,944
| align=right|{{decrease}}88,997
| align=right|{{decrease}}(44,900)
| align=right|N/A
| align=right|{{increase}}5.486
| align=right|{{decrease}}13,947
|- |-
|2017<ref name=":22" />
| 2008 || 88,863 || (36,139) || 18,036
| align=right|{{increase}}90,843
| align=right|{{decrease}}(47,760)
| align=right|{{increase}}73
| align=right|{{decrease}}5.342
| align=right|{{decrease}}13,592
|- |-
|2018<ref>{{Cite web |date=31 December 2018 |title=PIA Annual Report 2018 |url=http://www3.piac.com.pk/Downloads/AR_2018.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2007 || 70,481 || (13,399) || 18,149
| align=right|{{increase}}103,490
| align=right|{{decrease}}(67,327)
| align=right|{{increase}}77
| align=right|{{decrease}}5.203
| align=right|{{decrease}}12,437
|- |-
|2019<ref>{{Cite web |date=31 December 2019 |title=PIA Annual Report 2019 |url=http://www3.piac.com.pk/Downloads/PIA_ANNUAL_REPORT_2019.PDF |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2006 || 70,587 || (12,763) || 18,282
| align=right|{{increase}}147,500
| align=right|{{increase}}(55,451)
| align=right|{{increase}}81
| align=right|{{increase}}5.290
| align=right|{{decrease}}11,740
|- |-
|2020<ref>{{Cite web |date=31 December 2020 |title=PIA Annual Report 2020 |url=https://www3.piac.com.pk/Downloads/PIA_ANNUAL_REPORT_2020.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2005 || 64,074 || (4,412) || 19,263
| align=right|{{decrease}}94,989
| align=right|{{increase}}(34,642)
| align=right|{{decrease}}74
| align=right|{{decrease}}2.541
| align=right|{{decrease}}10,779
|- |-
|2021<ref>{{Cite web |date=31 December 2021 |title=PIA Annual Report 2021 |url=https://cloud.piac.com.pk/index.php/s/tWGS7HRgdZxmYDa/download/Final%20PDF_compressed.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
| 2004 || 57,788 || 2,307 || 19,634
| align=right|{{decrease}}94,989
|}
| align=right|{{decrease}}(50,101)

| align=right|{{decrease}}66
In 2010, PIA carried 1,454,000&nbsp;kg of mail - in 2013, PIA managed just 648,000&nbsp;kg of mail. Additionally, PIA's revenue from excess baggage, passenger load factor, and passenger kilometre flow have been declining steadily.<ref>{{cite web|url=http://www.piac.com.pk/pia_about/profiles/2014/PIA-Annual-Report-2014-23052015.pdf|title=Pakistan International Airlines – Pakistan International Airlines – PIA|website=piac.com.pk}}</ref>
| align=right|{{increase}}2.657

| align=right|{{decrease}}8,558
{| class="wikitable" style="margin:auto; text-align:center"
|+ Passenger Traffic
|- |-
|2022<ref>{{Cite web |date=31 December 2022 |title=PIA Annual Report 2022 |url=https://cloud.piac.com.pk/index.php/s/donDcssN4Cmi9t7/download/PIACL_Annual_Report_2022.pdf |access-date=29 November 2023 |website=Pakistan International Airlines}}</ref>
!style="background:#004F30;" |<span style="color:#AB9214;"> Year </span>|| style="background:#004F30;" |<span style="color:#AB9214;">Revenue Passengers (Million) </span>|| style="background:#004F30;" |<span style="color:#AB9214;">Passenger Load Factor </span>|| style="background:#004F30;" |<span style="color:#AB9214;">Average Passenger Stage Distance (Statute KM)</span>
| align=right|{{increase}}172,038
|-
| 2014 || {{decrease}}4,202 || 72 || 2,833 | align=right|{{decrease}}(88,008)
| align=right|{{increase}}80
|-
| align=right|{{increase}}4.281
| 2013 || {{decrease}}4,449 || 70 || 2,751
| align=right|{{decrease}}8,031
|-
| 2012 || {{decrease}}5.236 || 70 || 2,650
|-
| 2011 || {{increase}}5.953 || 72 || 2,631
|-
| 2010 || {{increase}}5.538 || 74 || 2,827
|-
| 2009 || {{decrease}}5.535 || 70 || 2,510
|-
| 2008 || {{increase}}5.617 || 71 || 2,479
|-
| 2007 || {{decrease}}5.415 || 67 || 2,527
|-
| 2006 || {{increase}}5.732 || 69 || 2,639
|-
| 2005 || 5.499 || 70 || 2,638
|} |}

In 2011, about 81% of revenue was from passenger traffic and only 5% from cargo. Another 7.8% was from food and beverage sales. The remaining 6% was from various sources such as excess baggage charges, ] services, aircraft maintenance engineering services, ground handling and related services, and carriage of mail.<ref name="Report 2011"/>


== Destinations == == Destinations ==
{{Main|List of Pakistan International Airlines destinations}} {{Main|List of Pakistan International Airlines destinations}}
As of November 2019, PIA serves 19 domestic and 24 international destinations in 16 countries across Asia, the Middle East, Europe and North America. ], ] and ] are major focus cities for the airline, with flights from ], ], ], ], ], ] and ]. As of November 2019, PIA serves 19 domestic and 28 international destinations in 20 countries across ], the ], ] and ].


PIA with its ]s and ] partner airlines, offers a wider choice of travel in 102 international destinations in 40 countries across the world with different flight connections. PIA with its ]s and ] partner airlines, offers a wider choice of travel in 102 international destinations in 40 countries across the world with different flight connections.


=== Codeshare agreements === === Codeshare agreements ===
PIA has ]s with the following airlines:<ref name="PIA Codeshare and Interline">{{Cite web|url=https://www.piac.com.pk/interline-travel|title=INTERLINE AND CODESHARE TRAVEL|website=Pakistan International Airlines}}</ref><ref name="Etihad Airways and PIA relaunch codeshare partnership">{{Cite web|url=https://www.etihad.com/en/about-us/etihad-news/archive/2019/etihad-airways-and-pia-relaunch-codeshare-partnership/|title=Etihad Airways and PIA relaunch codeshare partnership|website=Etihad Airways}}</ref> PIA has ]s with the following airlines:<ref name="PIA Codeshare and Interline">{{Cite web|url=https://www.piac.com.pk/interline-travel|title=INTERLINE AND CODESHARE TRAVEL|website=Pakistan International Airlines|access-date=27 September 2018|archive-date=8 March 2022|archive-url=https://web.archive.org/web/20220308184637/https://www.piac.com.pk/interline-travel|url-status=dead}}</ref><ref name="Etihad Airways and PIA relaunch codeshare partnership">{{Cite web|url=https://www.etihad.com/en/about-us/etihad-news/archive/2019/etihad-airways-and-pia-relaunch-codeshare-partnership/|title=Etihad Airways and PIA relaunch codeshare partnership|website=Etihad Airways|access-date=14 November 2019|archive-date=5 January 2023|archive-url=https://web.archive.org/web/20230105174042/https://www.etihad.com/en/about-us/etihad-news/archive/2019/etihad-airways-and-pia-relaunch-codeshare-partnership/|url-status=dead}}</ref>


{{Div col|colwidth=14em}} {{Div col|colwidth=14em}}
* ] * ]
* ]
* ] * ]
* ] * ]
* ] * ]
* ]
{{Div col end}} {{Div col end}}


=== Interline agreements === === Interline agreements ===
PIA have ]s with the following airlines:<ref name="PIA Codeshare and Interline"/> PIA has ]s with the following airlines:<ref name="PIA Codeshare and Interline"/>

{{Div col|colwidth=14em}} {{Div col|colwidth=14em}}
* ] * ]
Line 303: Line 416:
* ] * ]
* ] * ]
* ]
* ]
* ]
* ] * ]
* ]
* ] * ]
* ] * ]
* ] * ]
* ] * ]

{{Div col end}}
{{Div col end}}


=== Cargo SPA agreements === === Cargo SPA agreements ===
PIA have Cargo Special Pro-rate Agreements agreements with the following airlines: PIA has cargo special pro-rate agreements with the following airlines:
<ref name="pia-cargo-spa-arrangementse">{{Cite web|url=https://www.piac.com.pk/corporate/business-units/cargo/about-cargo/32-pia-cargo/207-pia-cargo-spa-arrangements |title=PIA Cargo SPA Arrangements |website=Pakistan International Airlines}}</ref> <ref name="pia-cargo-spa-arrangementse">{{Cite web|url=https://www.piac.com.pk/corporate/business-units/cargo/about-cargo/32-pia-cargo/207-pia-cargo-spa-arrangements |title=PIA Cargo SPA Arrangements |website=Pakistan International Airlines}}</ref>

{{Div col|colwidth=14em}} {{Div col|colwidth=14em}}
* ] * ]
Line 320: Line 437:
* ] * ]
* ] * ]
* ] * ]
* ] * ]
* ] * ]
Line 330: Line 447:
* ] * ]
* ] * ]
* ] * ]
* ] * ]
* ] * ]
Line 336: Line 453:


== Fleet == == Fleet ==
{{unreferenced section|date=November 2022}}
=== Current fleet ===
] painted in a '60s retro livery at ], ]|thumb|right]]
]


=== Total owned fleet ===
{{As of|2020|05|df=}}, the Pakistan International Airlines fleet consists of the following aircraft:<ref name="planespotters.net">{{cite web|url=https://www.planespotters.net/airline/PIA-Pakistan-International-Airlines|title=PIA Pakistan International Airlines Fleet Details and History|last=|first=|date=4 December 2019|website=Planespotters.net|url-status=live|archive-url=|archive-date=|access-date=2 February 2019}}</ref><ref>{{Cite web|url=http://www.piac.com.pk/PIA_PolicynTerms/SeatCharts.asp|title=PIA – Aircraft Seating Configuration|website=piac.com.pk|access-date=3 January 2017}}</ref>


{{As of|2024|6}}, Pakistan International Airlines operates the following aircraft:
{| class="wikitable" border="1" cellpadding="4" style="border-collapse:collapse;text-align:center; margin: 1em auto;"
{| class="wikitable" style="border-collapse:collapse;text-align:center; margin: 1em auto;"
|+ Pakistan International Airlines fleet
! rowspan="2" |Aircraft
|-
! rowspan="2" |In service
!style="background:#004F30; width:150px;" rowspan="2"|<span style="color:#AB9214;">Aircraft</span>
! rowspan="2" |Orders
!style="background:#004F30; width:75px;" rowspan="2"|<span style="color:#AB9214;">In service</span>
! colspan="4" |Capacity
!style="background:#004F30; width:35px;" rowspan="2" |<span style="color:#AB9214;">Orders</span>
! rowspan="2" |Notes
!style="background:#004F30;" colspan="4" |<span style="color:#AB9214;">Passengers</span>
!style="background:#004F30;" rowspan="2" |<span style="color:#AB9214;">Notes</span>
|-
! style="background:#004F30;" |<abbr title="Business Plus"><span style="color:#AB9214;">B</span></abbr>
! style="background:#004F30;" |<abbr title="Executive Economy"><span style="color:#AB9214;">E+</span></abbr>
! style="background:#004F30;" |<abbr title="Economy"><span style="color:#AB9214;">E</span></abbr>
! style="background:#004F30;" |<span style="color:#AC8C12;">Total</span>
|- |-
!<abbr title="Business">C</abbr>
|rowspan="2"|]
!<abbr title="Economy Plus">Y+</abbr>
|rowspan="2"|11<ref name="samaatv">{{cite web|url=https://www.samaa.tv/news/2019/11/pia-adds-new-airbus-to-its-fleet/ |title=PIA now has of 11 Airbus a320s. Airbus a320 has been bought on a dry lease of six years from aircraft-leasing company ALAFCO. |accessdate=21 November 2019}}</ref>
!<abbr title="Economy">Y</abbr>
|rowspan="2"|1<ref name="Aeronautics">{{cite web |last1=Khalid |first1=Hassan |title=Pakistan International Airlines Reveals Expansion Plans |url=https://aeronauticsonline.com/pakistan-international-airlines-reveals-expansion-plans/ |website=Aeronautics |accessdate=30 October 2019}}</ref>
!Total
|—
|8
|161
|169
|rowspan="2"|Two aircraft painted in a 1960s retro livery.<br>Five new aircraft to be delivered in 2020.<ref name="Aeronautics"/>
|-
|—
|8
|162
|170
|- |-
|] |]
|3 |3
|&mdash;
|—
|&mdash;
|—
| |10
|38
|48 |48
|One aircraft parked.
|48
|
|- |-
|] |rowspan="2"|]
|rowspan="2"|17
|4
|rowspan="2"|&mdash;
|—
| |8
|rowspan="2"|&mdash;
|—
|70 |150
|70 |158
| rowspan="2" |Four aircraft parked.
|
|-
|&mdash;
|180
|180
|- |-
|rowspan="2"|] |rowspan="2"|]
|rowspan="2"|6 |rowspan="2"|5
|rowspan="2"| |rowspan="2"|&mdash;
|35 |35
| |45
|294 |240
|319
|rowspan="2"|One aircraft parked.
|-
|35
|54
|240
|329 |329
|rowspan="2"|One aircraft painted in a 1960s retro livery.
|-
|25
|—
|282
|307
|- |-
|] |]
|2 |2
|&mdash;
|—
|35 |35
| |60
|275 |215
|310 |310
|Launch customer. |Launch customer.
|- |-
|rowspan="2"|] |]
|3
|rowspan="2"|4
|5<ref>{{Cite web |date=31 July 2024 |title=Boeing Commercial Orders & Deliveries |url=https://public.tableau.com/app/profile/salesoperations/viz/BoeingCommercialOrdersDeliveries_16788064876590/OrdersandDeliveries |access-date=17 August 2024 |website=The Boeing Company}}</ref>
|rowspan="2"|—
|35 |35
| |54
|358 |304
|393 |393
|Two aircraft parked.
|rowspan="2"|
|-
|18
|40
|384
|442
|- |-
!Total !Total
!30 !31
!1 !5
!colspan="6" | ! colspan="5" |
|} |}

== Livery ==
]
In December 2003, PIA introduced a new image that was applied to its first Boeing 777-200ER and on two newly leased Airbus A310s, one of which was in service. The livery was white at the front and beige at the rear separated by a dark green stripe. The tail was painted white with a new typeface PIA acronym written in dark green. The Pakistan title was added to the front fuselage in all raised letters and the engine cowlings were painted in beige. The PIA logo written in calligraphic Urdu was added just behind the cockpit. However, due to criticism, the design was modified before the first Boeing 777 was delivered. The tail logo was replaced by a flowing Pakistan flag on a beige background. The "Pakistan" titles were removed and the PIA acronym was enlarged and moved onto the fuselage. The English and Urdu PIA titles remained the same. The leased A310s and most of the PIA fleet also adopted this livery at a later date.

]
In early 2006, the airline launched four new tail designs for its fleet. The tails represented the four provinces of Pakistan: ], ], ] and ]. The tails promoted the cultures of the four provinces of Pakistan by applying motifs to the tails and adding a city name to the rear of the fuselage corresponding to the province. The "Frontier" tail represented the "Phulkari" (flowering) pattern, which reflected a tradition of embroidery generally done on shawls, shirts, and linen. The "Punjab" tail was loosely related to the tile decoration of the ] in Lahore. The "Balochistan" tail showed the creativity seen in the local kilims, carpets, and rugs woven with wool, goat or camel hair and mixed yarn. The pattern was mostly bold geometric motifs in primary colours dominated by red. The "Sindh" tail was influenced by the Hala tile work with electric blue and white floral patterns. In 2009, management stopped the application of provincial tails, deeming them too costly.

PIA launched its new livery in early April 2010. An Airbus A310, Boeing 777-200 and Boeing 747-300 were the first aircraft to wear the new look. The livery was unveiled at the PIA headquarters on a Boeing 777 model. The livery consisted of a green and gold strip running around the bottom of the fuselage and continuing right up until the tail cone. The forward/upper portion was white and at the rear, it was an off-white/beige colour. The bottom part of the tail blended into the upper fuselage as it too is white, with the rest of the tail painted with a large wavy Pakistan flag, which takes up the whole tail, in a dark green colour. At the front of the fuselage, 'PIA' was written in a billboard style in dark green and underneath 'Pakistan' was written in golden colour. Just behind the cockpit, there is a stylised Urdu PIA logo as well as on the engines.

In July 2014, on the delivery of the first A320 series aircraft, PIA introduced a "crescent and star" on the aircraft engines' cowlings in place of the Urdu PIA logo. In 2015, after the completion of sixty years service, the 1960s livery was applied to three of the Airbus A320s and on one Boeing 777-200ER.

] took ''suo motu'' action and barred PIA from using the Markhor as brand identity, only one Airbus A320 was painted in the livery.]]
In April 2018, PIA formally launched a new brand identity and livery and added a portrait of the ] in a ceremony held at PIA Offices in Islamabad, presented by the then head of brand of PIA, having Pakistan's national animal represented on its aircraft, including a large one on the tail and two on the engines, describing the resilient nature of PIA Brand surviving under the onslaught of all the negativity associated with the brand. The symbol of animal was chosen for its universal recognition as the Urdu calligraphy logo of PIA could not be comprehended by non-Pakistani customers. In essence the idea was to make PIA a truly international brand based on the values of resilience, grace and fortitude, something which PIA had lost with increased focus on ethnic traffic. The tail had a forward leaping Markhor having long screw horns, which are the features of 'Kashmiri Markhor' endemic to Pakistan only. According to the initial plan, a euro-white style was chosen and existing green and golden strips were removed from the aircraft fuselage along with off-white/beige colour on the rear fuselage, but later a major rebranding was carried out. The font of the PIA logo was also changed and added to the fuselage. For the first time, legacy PIA colours (Pakistan green and mustard gold) were dropped and a blue texture was added in the "PIA" acronym expanding the colour palette for the brand. ] PIA logo colour was also changed from the yellow-green gradient texture. The airline's slogan was also changed to "''We Fly at the Right Attitude''" from "Great People to Fly With". The first aircraft with the redesigned livery was converted on 12 May 2018 and rolled out of Isphani Hangar by the method of decals to make a debut at the ].<ref>{{Cite news|url=https://www.dawn.com/news/1399780|title=First plane to land at new Islamabad airport tomorrow|last=Asghar|first=Mohammad|date=6 April 2018|work=Dawn}}</ref><ref>{{cite news|last1=Asghar|first1=Mohammad|title=PIA planes get a facelift|url=https://www.dawn.com/news/1400035|work=Dawn|date=7 April 2018}}</ref> The re-branding was halted on Suo Moto Notice taken by Supreme Court of Pakistan on fears of spending millions on the rebranding and not paying the salary of the staff on time. The ] ''suo motu'' notice barred PIA from using the Markhor logo as its brand identity. Supreme Court later gave orders to retain the flag on the tail and disposed off the case. However, with management change, the re-branding was abandoned altogether.<ref>{{cite web|url=https://www.ch-aviation.com/portal/news/67193-pia-secures-limited-govt-funding-but-barred-from-rebranding|title=PIA secures limited gov't funding but barred from rebranding}}</ref><ref>{{cite web|url=https://dailytimes.com.pk/258919/pia-rebranding-aims-to-rectify-errors-build-global-image/|title=PIA rebranding aims to rectify errors, build global image – Daily Times|date=27 June 2018}}</ref> Currently, the airline is operating a hybrid livery which features a euro-white fuselage and gold Urdu logo in-front of the front exits and engine cowling while the flag tail, English PIA (and Pakistan International in gold) titles in dark green and Pakistan titles in dark green on the belly have been retained from the 2010 livery. The PIA corporate website was also added ahead of the aft exits. Currently, five Boeing 777s and three A320s are sporting this livery.


=== Former fleet === === Former fleet ===
], leased in 1977-1978]] ] landed at ], ], 25 April 2004]]
] landed at ], ] on 25 April 2004.]] ] taking off from ] (2006)]]
] taking off from ] (2006)]] ] taking off from the ] for a ] flight, 28 October 2010]]
] taking off from the ] for a ] flight on 28 October 2010.]]


{| class="wikitable" border="1" cellpadding="4" style="border-collapse:collapse;text-align:center; margin: 1em auto;" {| class="wikitable" style="border-collapse:collapse;text-align:center; margin: 1em auto;"
|+ |+
|- |-
!Aircraft
!style="background:#004F30; width:150px;" |<span style="color:#AB9214;">Aircraft</span>
!Total
!style="background:#004F30; width:150px;" |<span style="color:#AB9214;">Total</span>
!Introduced
!style="background:#004F30; width:150px;" |<span style="color:#AB9214;">Introduced</span>
!Retired
!style="background:#004F30; width:150px;" |<span style="color:#AB9214;">Retired</span>
!Notes
|- |-
|] |rowspan="2"|]
|11 |10
|1980 |1980
|2005 |2005
|
|-
|1
|1986
|1992
|Crashed as ]
|- |-
|] |]
Line 468: Line 559:
|1991 |1991
|2016 |2016
|
|-
|]
|1
|2014
|2020
|Crashed as ]
|- |-
|] |]
Line 473: Line 571:
|2006 |2006
|2007 |2007
|
|- |-
|] |]
|3 |1
|2016 |2016
|2017<ref name="SriLank" /> |2017<ref name="SriLank" />
|
|- |-
|] |]
|13 |1
|2007
|1960
|2016
|1998
|Crashed as ]
|- |-
|] |]
|9 |3
|2015
|1962
|2020<ref>{{Cite web|last=INP|date=2020-12-12|title=PIA excludes ATR-72 airplanes from its fleet|url=https://profit.pakistantoday.com.pk/2020/12/12/pia-excludes-atr-72-airplanes-from-its-fleet/|access-date=2020-12-12|website=Profit by Pakistan Today|language=en-US}}</ref>
|Two aircraft in storage.<ref>{{Cite web |title=PIA operational fleet status - Page 14 - History of PIA - Forum |url=https://historyofpia.com/forums/viewtopic.php?p=214772&sid=063784761aa69f40d157351c0518a7e6#p214772 |access-date=2022-07-14 |website=historyofpia.com}}</ref> One aircraft transferred to ].<ref>{{cite web|url=https://www.bolnews.com/latest/2023/12/pakistan-navy-inducts-5th-atr-aircraft/|title=Pakistan Navy inducts 5th ATR Aircraft|date=5 December 2023|access-date=21 December 2023}}</ref>
|-
|rowspan="2"|]
|12
|rowspan="2"|1960
|1999
|
|-
|1
|1979
|Crashed as ]
|-
|rowspan="2"|]
|8
|rowspan="2"|1962
|1986 |1986
|
|-
|1
|1965
|Crashed as ]
|- |-
|] |]
|8 |8
|1985 |1985
|2014 |2014
|
|- |-
|] |]
|2 |2
|2004 |2004
|2005 |2005
|
|- |-
|] |]
|4 |4
|2014 |2014
|2015 |2015
|
|- |-
|] |]
Line 508: Line 633:
|1976 |1976
|2005 |2005
|
|- |-
|] |]
Line 513: Line 639:
|1979 |1979
|2011 |2011
|
|- |-
|] |]
Line 518: Line 645:
|1999 |1999
|2015 |2015
|Bought from ]
|- |-
|] |]
|4 |4
|1947
|1955
|1959 |1959
|
|- |-
|] |]
Line 528: Line 657:
|1970 |1970
|2001 |2001
|
|- |-
|] |]
|15 |15
|1947
|1955
|1967 |1967
|
|- |-
|] |]
Line 538: Line 669:
|1977 |1977
|1978 |1978
|
|- |-
|] |]
Line 543: Line 675:
|1977 |1977
|1978 |1978
|
|- |-
|] |rowspan="3"|]
|24 |22
|1961 |rowspan="3"|1961
|2006 |2006
|
|-
|1
|1989
|Missing as ]
|-
|1
|2006
|Crashed as ]
|- |-
|] |]
Line 553: Line 695:
|1961 |1961
|2003 |2003
|
|- |-
|] |]
Line 558: Line 701:
|1966 |1966
|1986 |1986
|
|- |-
|] |]
Line 563: Line 707:
|1963 |1963
|1971 |1971
|
|- |-
|] |]
Line 568: Line 713:
|1966 |1966
|1970 |1970
|
|- |-
|] |]
Line 573: Line 719:
|1966 |1966
|1966 |1966
|
|- |-
|] |]
Line 578: Line 725:
|1954 |1954
|1969 |1969
|
|- |-
|] |]
Line 583: Line 731:
|1958 |1958
|1969 |1969
|
|- |-
|] |]
Line 588: Line 737:
|1974 |1974
|1986 |1986
|
|- |-
|] |]
Line 593: Line 743:
|1995 |1995
|1997 |1997
|
|- |-
|] |rowspan="2"|]
|4 |3
|1963 |rowspan="2"|1963
|1967 |1967
|
|- |-
|1
|1966
|Crashed as ]
|-
|] |]
|4 |4
|1996 |1996
|1997 |1997
|
|- |-
|] |]
Line 608: Line 765:
|1956 |1956
|1966 |1966
|
|} |}
{{clear}}


== Services == == Livery ==
]
=== Cabin ===
PIA operates a three-class configuration on its domestic routes: ], ] and ]. On international flights, a two-class configuration (Executive Economy and Economy class) has been introduced since January 2019. PIA has retained Business class-only on domestic flights operated by Boeing 777s. PIA Business and Executive Economy passengers are offered recliner seats on all Boeing 777 aircraft. Seats with more legroom and vacant middle seat are offered in Executive Economy on board the Airbus A320 aircraft. In Economy class, all passengers on the Boeing 777 are offered seats with 30-inch legroom and personal entertainment screens in a 3-3-3 configuration. On the Airbus A320, fabric-covered seats in a 3–3 configuration are offered.


In December 2003, PIA introduced a new image that was applied to its first Boeing 777-200ER and on two newly leased Airbus A310s, one of which was in service. The livery was white at the front and beige at the rear separated by a dark green stripe. The tail was painted white with a new typeface PIA acronym written in dark green. The Pakistan title was added to the front fuselage in all raised letters and the engine cowlings were painted in beige. The PIA logo written in calligraphic Urdu was added just behind the cockpit. However, due to criticism, the design was modified before the first Boeing 777 was delivered. The tail logo was replaced by a flowing Pakistan flag on a beige background. The "Pakistan" titles were removed and the PIA acronym was enlarged and moved onto the fuselage. The English and Urdu PIA titles remained the same. The leased A310s and most of the PIA fleet also adopted this livery at a later date.

]

In early 2006, the airline launched four new tail designs for its fleet. The tails represented the four provinces of Pakistan: ], ], ] and ]. The tails promoted the cultures of the four provinces of Pakistan by applying motifs to the tails and adding a city name to the rear of the fuselage corresponding to the province. The "Frontier" tail represented the "Phulkari" (flowering) pattern, which reflected a tradition of embroidery generally done on shawls, shirts, and linen. The "Punjab" tail was loosely related to the tile decoration of the ] in Lahore. The "Balochistan" tail showed the creativity seen in the local kilims, carpets, and rugs woven with wool, goat or camel hair and mixed yarn. The pattern was mostly bold geometric motifs in primary colours dominated by red. The "Sindh" tail was influenced by the Hala tile work with electric blue and white floral patterns. In 2009, management stopped the application of provincial tails, deeming them too costly.

PIA launched its new livery in mid April 2010. An Airbus A310, Boeing 777–200 and Boeing 747–300 were the first aircraft to wear the new look. The livery was unveiled at the PIA headquarters on a Boeing 777 model. The livery consisted of a green and gold strip running around the bottom of the fuselage and continuing right up until the tail cone. The forward/upper portion was white and at the rear, it was an off-white/beige colour. The bottom part of the tail blended into the upper fuselage as it too is white, with the rest of the tail painted with a large wavy Pakistan flag, which takes up the whole tail, in a dark green colour. At the front of the fuselage, 'PIA' was written in a billboard style in dark green and underneath 'Pakistan' was written in golden colour. Just behind the cockpit, there is a stylised Urdu PIA logo as well as on the engines.

In July 2014, on the delivery of the first A320 series aircraft, PIA introduced a "crescent and star" on the aircraft engines' cowlings in place of the Urdu PIA logo. In 2015, after the completion of sixty years service, the 1960s livery was applied to three of the Airbus A320s and on one Boeing 777-200ER.

] took '']'' action and barred PIA from using the Markhor as brand identity; only one Airbus A320 was painted in the livery.]]

In April 2018, PIA formally launched a new brand identity and livery and added a portrait of the ] in a ceremony held at PIA Offices in Islamabad, presented by the then head of brand of PIA, having Pakistan's national animal represented on its aircraft, including a large one on the tail and two on the engines, describing the resilient nature of PIA Brand surviving under the onslaught of all the negativity associated with the brand.

] depicted, used in 2018]]

The symbol of animal was chosen for its universal recognition as the Urdu calligraphy logo of PIA could not be comprehended by non-Pakistani customers. In essence the idea was to make PIA a truly international brand based on the values of resilience, grace and fortitude, something which PIA had lost with increased focus on ethnic traffic. The tail had a forward leaping Markhor having long screw horns, which are the features of 'Kashmiri Markhor' endemic to Pakistan only. According to the initial plan, a euro-white style was chosen and existing green and golden strips were removed from the aircraft fuselage along with off-white/beige colour on the rear fuselage, but later a major rebranding was carried out. The font of the PIA logo was also changed and added to the fuselage. For the first time, legacy PIA colours (Pakistan green and mustard gold) were dropped and a blue texture was added in the "PIA" acronym expanding the colour palette for the brand. ] PIA logo colour was also changed from the yellow-green gradient texture. The airline's slogan was also changed to "''We Fly at the Right Attitude''" from "Great People to Fly With". The first aircraft with the redesigned livery was converted on 12 May 2018 and rolled out of Isphani Hangar by the method of decals to make a debut at the ].<ref>{{Cite news|url=https://www.dawn.com/news/1399780|title=First plane to land at new Islamabad airport tomorrow|last=Asghar|first=Mohammad|date=6 April 2018|work=Dawn}}</ref><ref>{{cite news|last1=Asghar|first1=Mohammad|title=PIA planes get a facelift|url=https://www.dawn.com/news/1400035|work=Dawn|date=7 April 2018}}</ref> The re-branding was halted on Suo Moto Notice taken by Supreme Court of Pakistan on fears of spending millions on the rebranding and not paying the salary of the staff on time. The ] ''suo motu'' notice barred PIA from using the Markhor logo as its brand identity. The Supreme Court later gave orders to retain the flag on the tail and disposed of the case. However, with a management change, the re-branding was abandoned altogether.<ref>{{Cite web|url=https://www.ch-aviation.com/portal/news/67193-pia-secures-limited-govt-funding-but-barred-from-rebranding|title=PIA secures limited gov't funding but barred from rebranding|website=ch-aviation}}</ref><ref>{{cite web|url=https://dailytimes.com.pk/258919/pia-rebranding-aims-to-rectify-errors-build-global-image/|title=PIA rebranding aims to rectify errors, build global image – Daily Times|date=27 June 2018}}</ref> Currently, the airline is operating a hybrid livery which features a euro-white fuselage and gold Urdu logo in-front of the front exits and engine cowling while the flag tail, English PIA (and Pakistan International in gold) titles in dark green and Pakistan titles in dark green on the belly have been retained from the 2010 livery. The PIA corporate website was also added ahead of the aft exits. Currently, five Boeing 777s and three A320s are sporting this livery.

== Services ==
=== Catering === === Catering ===
] of Pakistan International Airlines.]]


PIA Catering is the main supplier of meals for the airline at Islamabad and Karachi. It can produce 15,000 passenger meals each day. In 2006, the management of the flight kitchens was given to ] (SATS). This agreement ended in 2011 and PIA is managing the Flight Kitchens in Karachi and Islamabad itself. As of April 2019, an MOU was signed between PIA and ] for the airlines catering. PIA Catering provides special meals to allow for passengers' dietary and religious needs. No ] and pork are served on board due to ].<ref name="About ShawnVoyage">{{cite web|url=http://shawnvoyage.com/airlines-that-don-t-serve-alcohol/ |title=Major Airlines that Don't Serve Alcohol |publisher= ShawnVoyage|date=7 April 2014 }}</ref> PIA Catering is the main supplier of meals for the airline at Islamabad and Karachi. It can produce 15,000 passenger meals each day. In 2006, the management of the flight kitchens was given to ] (SATS). This agreement ended in 2011 and PIA is managing the Flight Kitchens in Karachi and Islamabad itself. As of April 2019, an MOU was signed between PIA and ] for the airlines catering. PIA Catering provides special meals to allow for passengers' dietary and religious needs. No ] or pork are served on board due to ].<ref name="About ShawnVoyage">{{cite web|url=http://shawnvoyage.com/airlines-that-don-t-serve-alcohol/ |title=Major Airlines that Don't Serve Alcohol |publisher= ShawnVoyage|date=7 April 2014 }}</ref>


=== PIA Premier service === === PIA Premier service ===
PIA Premier was launched as a luxury air service on 14 August 2016. An ] aircraft was initially wet-leased from ] to operate the service.<ref name=SriLank/> There were six weekly flights to London, three each from Islamabad and Lahore.<ref>{{Cite web|url=http://www.dawn.com/news/1277503/pm-nawaz-inaugurates-pia-premier-on-pakistans-70th-independence-day|title=PM Nawaz inaugurates PIA Premier on Pakistan's 70th Independence Day|last=APP|date=14 August 2016|access-date=14 August 2016}}</ref> PIA ended the service due to losses and the A330 was returned to SriLankan.{{citation needed|date=June 2017}} PIA Premier was launched as a luxury air service on 14 August 2016. An ] aircraft was initially wet-leased from ] to operate the service.<ref name=SriLank/> There were six weekly flights to London, three each from Islamabad and Lahore.<ref>{{Cite web|url=http://www.dawn.com/news/1277503/pm-nawaz-inaugurates-pia-premier-on-pakistans-70th-independence-day|title=PM Nawaz inaugurates PIA Premier on Pakistan's 70th Independence Day|last=APP|date=14 August 2016|access-date=14 August 2016}}</ref> However, it was soon diminished due to a loss of 2.1 billion rupees.<ref>{{Cite web |date=2017-10-28 |title=PIA's 'Premier Service' incurs Rs 2.1 billion loss |url=http://www.brecorder.com/news/4548385 |access-date=2024-07-14 |website=Brecorder |language=en}}</ref>


=== In-flight Magazine === === In-flight entertainment ===
Pakistan International Airlines was the first international airline to introduce entertainment system showing a regularly scheduled film on board in the year 1962.<ref>{{Cite report|last=Garros|first=Roland|year=2012|orig-year=John Norman White (1994)|title=A History of INFLIGHT ENTERTAINMENT|url=https://www.academia.edu/5023683}}</ref><ref>{{Cite web|url=https://tedium.co/2017/02/23/in-flight-entertainment-system-history/|title=In-Flight Entertainment System History: Are You Not Entertained?|website=Tedium: The Dull Side of the Internet.|access-date=2019-04-18}}</ref>
The PIA in-flight magazine, ''Humsafar'' (Urdu for "travel companion"), is provided to all passengers on all flights. ''Humsafar'' was introduced in 1980 and is printed and published bi-monthly.

=== In-flight Entertainment ===
Pakistan International Airlines was the first international airline to introduce entertainment system showing a regularly scheduled film on board in the year 1962.<ref>{{Cite report|last=Garros|first=Roland|year=2012|orig-year=John Norman White (1994)|title=A History of INFLIGHT ENTERTAINMENT|url=https://www.academia.edu/5023683}}</ref><ref>{{Cite web|url=https://tedium.co/2017/02/23/in-flight-entertainment-system-history/|title=In-Flight Entertainment System History: Are You Not Entertained?|website=Tedium: The Dull Side of the Internet.|access-date=2019-04-18}}</ref> Up to date, most of PIA's long haul fleet in-flight entertainment is currently unusable and the system went haywire. PIA is currently repairing it.


=== In-flight Internet === === In-flight Internet ===
In January 2017, the airline began trials on an on-board internet system to deliver in-flight entertainment on some domestic flights. The system allows passengers to access a selection of in-flight entertainment content using their own mobile devices.<ref>{{Cite web|url=http://dailytimes.com.pk/business/15-Jan-17/pia-launches-new-inflight-system|title=PIA launches new inflight system|date=15 January 2017 |website=Daily Times |access-date=17 January 2017 }}</ref> PIA offers personal screens on Boeing 777 flights with in-flight movies, music and TV shows. The Boeing 777 IFE also features an inflight map and air show. Selected A320s feature drop-down screens with in-flight map and air-show. In January 2017, the airline began trials on an on-board internet system to deliver in-flight entertainment on some domestic flights. The system allows passengers to access a selection of in-flight entertainment content using their own mobile devices.<ref>{{Cite web|url=http://dailytimes.com.pk/business/15-Jan-17/pia-launches-new-inflight-system|title=PIA launches new inflight system|date=15 January 2017 |website=Daily Times |access-date=17 January 2017 }}</ref> PIA offers personal screens on Boeing 777 flights with in-flight movies, music and TV shows. The Boeing 777 IFE also features an inflight map and air show. Selected A320s feature drop-down screens with in-flight map and air-show.


=== Frequent Flyer Program === === Precision Engineering Complex ===
PIA Awards Plus+ is the ]. The program allows passengers to get free tickets, excess baggage vouchers, cabin upgrades, and a variety of rewards, special deals, and discounts. Awards Plus+ has three tiers of membership – Emerald, Sapphire, and Diamond. Awards Plus+ miles can be earned by flying PIA and by using the products and services of PIA's partners.

=== Precision Engineering Complex (PEC) ===
The Precision Engineering Complex (PEC) includes the following facilities: The Precision Engineering Complex (PEC) includes the following facilities:


Line 641: Line 809:
* Binocular Assembly * Binocular Assembly
* Calibration Facility * Calibration Facility
* Glass Fiber Composite Manufacturing * Glass Fibre Composite Manufacturing
* Investment Casting Facility * Investment Casting Facility
* Machine Shop * Machine Shop
Line 659: Line 827:
* ] * ]
* ] * ]
* ]
* ] * ]
* ]
* ] * ]
* ] * ]
Line 667: Line 835:


== Cargo operations == == Cargo operations ==
]C operating Cargo aircraft taxiing at ], ] on 14-Aug-1994.]] ]C operating Cargo aircraft taxiing at ], ] on 14 August 1994]]


PIA operates a cargo delivery system within Pakistan. PIA Cargo transports goods across Pakistan as well as to international destinations. These include meat and vegetables, textiles, paper products, laboratory equipment and postal mail. PIA operates a cargo delivery system within Pakistan. PIA Cargo transports goods across Pakistan as well as to international destinations. These goods include meat and vegetables, textiles, paper products, laboratory equipment and postal mail.


During the early 1970s, PIA operated a service called "Air Express" that delivered documents and parcels within Pakistan. In 1974, PIA launched a dedicated cargo division within its organisation using two ]-320C. This division was known as "Pakistan International Cargo". The airline operated several cargo flights to the Middle East such as Dubai and Europe especially London. The operations ended in the late 1990s when both aircraft were phased out. During 2004 to 2007, the airline did again operate two Airbus A300 Freighter aircraft chartered through ] to ]. ], Amsterdam, Basel and Cologne. However again the contract ended and PIA discontinued this service. During the early 1970s, PIA operated a service called Air Express that delivered documents and parcels within Pakistan. In 1974, PIA launched a dedicated cargo division within its organisation using two ]-320C. This division was known as Pakistan International Cargo. The airline operated several cargo flights to the Middle East such as Dubai and Europe, especially London. The operations ended in the late 1990s when both aircraft were phased out. During 2004 to 2007, the airline again operated two Airbus A300 Freighter aircraft chartered through ] to ]. ], Amsterdam, Basel and Cologne. However, again the contract ended and PIA discontinued this service.


In 2003, the airline launched "PIA Speedex", a courier service in Karachi, Lahore, Rawalpindi and Islamabad initially. This later expanded twelve cities within a year. Today, the airline offers over 70 locations within Pakistan, with shipments collected and delivered from customers homes. In 2003, the airline launched PIA Speedex, a courier service initially in Karachi, Lahore, Rawalpindi and Islamabad. This expanded to twelve cities within a year. Today, the airline serves over 70 locations within Pakistan, with shipments collected and delivered from customers homes.


In 2019, the PIA new management has sharp increase in the airline's cargo space utilization from 20 percent to almost 80 percent. In 2019, the new PIA management experienced a sharp increase in the airline's cargo space utilization, from 20 percent to almost 80 percent.<ref name=":17"/>

<ref name=":17"/>
PIA currently offers ]/ service for these international destinations ], ], ], ], ] - ], ], ], ], ], ], ], ], ], ], ], ], ], ], ], ], ], ], ], ], ] - ] and ] - ].<ref name="PIA International Stations for Cargo">{{Cite web|url=https://www.piac.com.pk/corporate/business-units/cargo/about-cargo/31-about-speed-ex/206-international-station |title=PIA International Stations for Cargo |website=Pakistan International Airlines}}</ref> PIA currently offers ] service for these international destinations: ], ], ], ], ] ], ], ], ], ], ], ], ], ], ], ], ], ], ], ], ], ], ] ] and ] ].<ref name="PIA International Stations for Cargo">{{Cite web|url=https://www.piac.com.pk/corporate/business-units/cargo/about-cargo/31-about-speed-ex/206-international-station |title=PIA International Stations for Cargo |website=Pakistan International Airlines}}</ref>


== Corporate sponsorship == == Corporate sponsorship ==
{{Multiple image
| align = right
| direction = vertical
| image1 = Entrance to Roosevelt Hotel in NYC IMG 0888.JPG
| caption1 = PIA owns the ] ], ].
| image2 = Pearl Continental Hotel, Karachi.jpg
| caption2 = ] in ].
| image3 = Hotel Scribe, Paris July 2014.jpg
| caption3 = PIA purchased the Scribe ] in ] in 2002.
| width =
}}

The airline has sponsored events, both within Pakistan and in its overseas markets. The airline has sponsored events, both within Pakistan and in its overseas markets.


In the 1990s, the airline launched the three green stripe livery to represent its support for sports. The airline supports the ] ] team that plays in the ] and ]. PIA sponsors the ], and the ] in the ] open-wheel auto racing series when it was initially launched. The airline also promotes the ], that takes place every year in the ] and ] regions of ] during the summer period.<ref>{{cite web|url=http://www.piac.com.pk/PIA_About/pia-about_ShandurPolo.asp |title=Enjoy the spectacular shandur Polo Gala 2007-07-07 |publisher=Piac.com.pk |accessdate=11 September 2013}}</ref> PIA also has its own Sports Division since 1958 promoting sports within Pakistan such as cricket, hockey, football, squash, polo, tennis, bridge, chess, table tennis, cycling, and bodybuilding. PIA has its own Boy Scouts Association (PIA-BSA) working in partnership with ]. After a ], PIA-BSA worked in partnership with other charity organisations to provide relief help. In the 1990s, the airline launched the three green stripe livery to represent its support for sports. The airline supports the ] ] team that plays in the ] and ]. PIA sponsors the ], and the ] in the ] motorsports championship series of open-wheel auto racing series when it was initially launched. The airline also promotes the ], that takes place every year in the ] and ] regions of ] during the summer period.<ref>{{cite web |url=http://www.piac.com.pk/PIA_About/pia-about_ShandurPolo.asp |title=Enjoy the spectacular shandur Polo Gala 2007-07-07 |publisher=Piac.com.pk |access-date=11 September 2013 |archive-date=2 March 2017 |archive-url=https://web.archive.org/web/20170302094352/http://www.piac.com.pk/PIA_About/pia-about_ShandurPolo.asp |url-status=dead }}</ref> PIA has had its own sports division since 1958, promoting sports within Pakistan such as cricket, hockey, football, squash, polo, tennis, bridge, chess, table tennis, cycling, and bodybuilding.


PIA has its own Boy Scouts Association (PIA-BSA), working in partnership with ]. After a ], PIA-BSA worked in partnership with other charity organisations to provide relief help.
PIA was one of the official sponsors of the "Destination Pakistan 2007" festivals. The official logo was added to a select number of aircraft during the year<ref>{{cite web|url=http://www.piac.com.pk/PIA_About/pia-about_DestinationPak.asp |title=PIA: Make Pakistan Your Next Destination, 2007 |publisher=Piac.com.pk |accessdate=11 September 2013}}</ref> In 2008, PIA teamed up with mobile phone provider, ] to provide ] to passengers who used the mobile network. ] and PIA launched Credit Cards allowing passengers to earn air miles for use of their credit cards.<ref>{{YouTube|fXR-eT9lZjc|Standard Charted – PIA Credit Card}}. Retrieved 7 January 2007.</ref> In 2009, PIA was the gold sponsor for Logistics Pakistan, an Exhibition and Conference poised to highlight the emerging opportunities for the Logistics sector in Pakistan. In 2009, PIA and ] (PRI) formed a strategic alliance to promote world money transfers.<ref> {{webarchive|url=https://web.archive.org/web/20120401181816/http://www.app.com.pk/en_/index.php?option=com_content&task=view&id=92864&Itemid=2 |date=1 April 2012 }} – Accessed 29 December 2009. Associated Press of Pakistan.</ref>


PIA was one of the official sponsors of the "Destination Pakistan 2007" festivals. The official logo was added to a select number of aircraft during the year.<ref>{{cite web |url=http://www.piac.com.pk/PIA_About/pia-about_DestinationPak.asp |title=PIA: Make Pakistan Your Next Destination, 2007 |publisher=Piac.com.pk |access-date=11 September 2013 |archive-date=7 September 2018 |archive-url=https://web.archive.org/web/20180907014131/http://www.piac.com.pk/PIA_About/pia-about_DestinationPak.asp |url-status=dead }}</ref> In 2008, PIA teamed up with mobile phone provider, ] to provide ] to passengers who used the mobile network. ] and PIA launched credit cards allowing passengers to earn air miles.<ref>{{YouTube|fXR-eT9lZjc|Standard Charted – PIA Credit Card}}. Retrieved 7 January 2007.</ref> In 2009, PIA was the gold sponsor for Logistics Pakistan, an exhibition and conference poised to highlight the emerging opportunities for the Logistics sector in Pakistan. In 2009, PIA and the ] (PRI) formed a strategic alliance to promote world money transfers.<ref> {{webarchive|url=https://web.archive.org/web/20120401181816/http://www.app.com.pk/en_/index.php?option=com_content&task=view&id=92864&Itemid=2 |date=1 April 2012 }} – Accessed 29 December 2009. Associated Press of Pakistan.</ref>
PIA has ]s in Karachi and Lahore that enable the public to see static aircraft as well as astronomy shows. PIA Horticulture, set up in 1996, provides flowers for display in PIA's offices and events, winning awards and accolades at flower exhibitions across the country. The airline supports non-profit organisations within Pakistan such as Al-Shifa Trust; ]; ]; and Sindh Institute of Urology and Transplantation (SIUT).<ref>{{cite web |url=http://www.piac.com.pk/PIA_About/pia-about_CSResp.asp |title=Corporate Social Responsibility within PIA |publisher=Piac.com.pk |accessdate=11 September 2013 |url-status=dead |archiveurl=https://web.archive.org/web/20110306070442/http://www.piac.com.pk/pia_about/pia-about_CSResp.asp |archivedate=6 March 2011 }}</ref> In 2009, PIA teamed up with the fast-food franchise McDonald's, to offer passengers discounts on meals and upgrades.<ref>{{cite web|url=http://i402.photobucket.com/albums/pp110/cashy997/M2.gif|title=PIA & McDonalds Alliance Deal for Ramadan|website=photobucket.com|accessdate=22 April 2018}}</ref> PIA also owns three hotels, the ], the Scribe Hotel and Skyrooms (Private) Limited.<ref name="PIA Annual Report 2008-2009"> PIA Press Releases. Retrieved 2 May 2009.</ref> The airline also has an agreement with ] for its ] based passengers.<ref> ]. Retrieved 2 May 2009.</ref>

PIA has ]s in Karachi and Lahore that enable the public to see static aircraft as well as astronomy shows. PIA Horticulture, set up in 1996, provides flowers for display in PIA's offices and events, winning awards and accolades at flower exhibitions across the country. The airline supports non-profit organisations within Pakistan such as Al-Shifa Trust, ], ], and Sindh Institute of Urology and Transplantation.<ref>{{cite web |url=http://www.piac.com.pk/PIA_About/pia-about_CSResp.asp |title=Corporate Social Responsibility within PIA |publisher=Piac.com.pk |access-date=11 September 2013 |url-status=dead |archive-url=https://web.archive.org/web/20110306070442/http://www.piac.com.pk/pia_about/pia-about_CSResp.asp |archive-date=6 March 2011 }}</ref> In 2009, PIA teamed up with the fast-food franchise McDonald's, to offer passengers discounts on meals and upgrades.<ref>{{cite web|url=http://i402.photobucket.com/albums/pp110/cashy997/M2.gif|title=PIA & McDonalds Alliance Deal for Ramadan|website=photobucket.com|access-date=22 April 2018}}</ref> PIA also owns three hotels, the ], the Scribe Hotel and Skyrooms (Private) Limited.<ref name="PIA Annual Report 2008-2009"> {{Webarchive|url=https://web.archive.org/web/20171012204006/http://www.piac.com.pk/pia_about/profiles/2008/PIAAnnualReport_24042009.pdf |date=12 October 2017 }} PIA Press Releases. Retrieved 2 May 2009.</ref> The airline also has an agreement with ] for its ] based passengers.<ref> {{Dead link|date=November 2021 |bot=InternetArchiveBot |fix-attempted=yes }} ]. Retrieved 2 May 2009.</ref>


== Charter and special services == == Charter and special services ==
=== State officials transportation ===
]. Photographed at ] in West Germany, circa 1961.]]

PIA has been continuously serving government officials of Pakistan and has always transported the President and Prime Minister on overseas visits. During the late 1990s, a PIA Boeing 737–300<ref>{{cite web|url=http://www.airliners.net/open.file/058787/M/|title=Photos: Boeing 737-33A Aircraft Pictures - Airliners.net|access-date=24 April 2015}}</ref>{{better source needed|reason=An image caption is not a reliable source|date=March 2019}} was used for official visits by the ] and ] governments. The aircraft wore official government colours but was later repainted in the airline official colours at the end of the decade. When the government changed after a ], the Boeing 737–300 was transferred to PIA permanently. The President and Prime Minister then resorted to using two of PIA's Airbus A310-300s for official visits, while rare trips were done on regular commercial flights of the airline. In February 2007 the ] gifted an Airbus A310 from its VIP fleet<ref>{{cite web|url=http://www.airliners.net/open.file/1201966/M/|title=Photos: Airbus A310-304 Aircraft Pictures - Airliners.net|access-date=24 April 2015}}</ref>{{better source needed|reason=An image caption is not a reliable source|date=March 2019}} to the Pakistani government; this ended the need for the use of PIA aircraft. However, from time to time the government uses one of the airline's Airbus A320s, or occasionally a Boeing 777, for official trips.<ref>{{cite web|url=http://pakistanpressclub.net/pia-pakistan-international-air-lines/|title=PIA – Pakistan International|work=Pakistan News|access-date=24 April 2015|archive-date=5 January 2016|archive-url=https://web.archive.org/web/20160105010126/http://pakistanpressclub.net/pia-pakistan-international-air-lines/|url-status=dead}}</ref>


=== Charter services === === Charter services ===
Line 706: Line 868:


=== Hajj and Umrah operations === === Hajj and Umrah operations ===
PIA operates a two-month (pre- and post-) ] operation each year to and from Saudi Arabia. PIA transported over 100,000 intending pilgrims each year to the Kingdom of Saudi Arabia until its fleet shrank to 25 aircraft in 2011–2012. Since then, the airline's Hajj quota was reduced to 60,00 to 70,000 pilgrims by the then government. PIA operates a two-month (pre- and post-) ] operation each year to and from Saudi Arabia. PIA transported over 100,000 intending pilgrims each year to the Kingdom of Saudi Arabia until its fleet shrank to 25 aircraft in 2011–2012. Since then, the airline's Hajj quota was reduced to 60,000 to 70,000 pilgrims by the then government.


'''Special services'''
=== State officials transportation ===
]. Photographed at ] in West Germany, circa 1961]]
PIA has been continuously serving government officials of Pakistan and has always transported the President and Prime Minister on overseas visits. During the late 1990s, a PIA Boeing 737-300<ref>{{cite web|url=http://www.airliners.net/open.file/058787/M/|title=Photos: Boeing 737-33A Aircraft Pictures - Airliners.net|accessdate=24 April 2015}}</ref>{{better source|reason=An image caption is not a reliable source|date=March 2019}} was used for official visits by the ] and ] governments. The aircraft wore official government colours but was later repainted in the airline official colours at the end of the decade. When the government changed after a ], the Boeing 737-300 was transferred to PIA permanently. The President and Prime Minister then resorted to using two of PIA's Airbus A310-300s for official visits, while rare trips were done on regular commercial flights of the airline. In February 2007 the ] gifted an Airbus A310 from its VIP fleet<ref>{{cite web|url=http://www.airliners.net/open.file/1201966/M/|title=Photos: Airbus A310-304 Aircraft Pictures - Airliners.net|accessdate=24 April 2015}}</ref>{{better source|reason=An image caption is not a reliable source|date=March 2019}} to the Pakistani government; this ended the need for the use of PIA aircraft. However, from time to time the government uses one of the airline's Airbus A320s, or occasionally a Boeing 777, for official trips.<ref>{{cite web|url=http://pakistanpressclub.net/pia-pakistan-international-air-lines/|title=PIA – Pakistan International|work=Pakistan News|accessdate=24 April 2015}}</ref>


A PIA plane carrying desperately needed medical supplies landed in Afghanistan on Monday,{{when|date=May 2022}} the World Health Organisation said, the first such flight since the Taliban took control of the country two weeks prior. He{{who|date=May 2022}} further thanked Pakistan for providing the Boeing 777 plane for the delivery. It was the first of three flights planned with PIA, and the WHO said it was working to ensure "this week's shipment is the first of many". PIA Chief Executive Officer (CEO) Arshad Malik said it was the national flag carrier's "moral responsibility" to help people in Afghanistan. "PIA will continue humanitarian missions on the instructions of the Pakistan government and the aviation minister," he said in a statement.<ref>Dawn News: August 31, 2021</ref>
==PIA Township==

{{Infobox settlement
==Awards and recognition==
| name = PIA Township
On 27 September 2024, PIA received Pakistan's first National Tourism Award for Promoting Travel and Tourism. The award was given to PIA in recognition of its outstanding work promoting domestic travel. At Pakistan's First National Tourism Awards, organized by ], Air Vice Marshal Amir Hayat, CEO of PIA, received the award.<ref>{{cite web | title=PIA wins National Tourism Award for promoting domestic tourism | website=The Nation | date=September 28, 2024 | url=https://www.nation.com.pk/28-Sep-2024/pia-wins-national-tourism-award-for-promoting-domestic-tourism | access-date=December 16, 2024}}</ref>
| native_name = پی آئی اے ٹاؤن شپ
| native_name_lang = ur
| settlement_type = Township
| other_name = PIA Colony
| image_skyline = PIA Township front south entrance.jpg
| imagesize =
| image_caption = Front south entrance
| image_map =
| pushpin_map =
| pushpin_label_position =
| pushpin_mapsize =
| pushpin_map_caption = Location in Pakistan
| subdivision_type = ]
| subdivision_name = ]
| subdivision_type1 = ]
| subdivision_name1 = ]
| subdivision_type2 = ]
| subdivision_name2 = ]
| subdivision_type3 = ]
| subdivision_name3 = ]
| subdivision_type4 = Neighbourhood
| subdivision_name4 = ]
| government_footnotes =
| government_type =
| leader_title =
| leader_name =
| leader_title1 =
| leader_name1 =
| established_title = Established
| established_date = 1969{{citation needed|date=May 2020}}
| area_total_km2 = 0.20
| area_metro_km2 =
| population_as_of =2020
| population_footnotes ={{citation needed|date=May 2020}}
| population_note =
| population_total = ~5000
| population_density_km2 = 25,000
| population_urban =
| population_density_urban_km2 =
| coordinates = {{coord|24|53|25.5|N|67|08|27.8|E|display=inline}}
| elevation_footnotes =
| elevation_m = 20.4
| elevation_ft = 66.8
| timezone =]
| utc_offset = +5
| timezone_DST =
| utc_offset_DST =
| postal_code_type = ]
| postal_code = 75290
| area_code = 34
| blank_name =
| blank_info =
| website =
| footnotes =
}}
PIA Township ({{lang-ur|پی آئی اے ٹاؤن شپ}}) also known as PIA Colony is Pakistan International Airlines flat complex which is a major ] ] located in ] in ], ], ]. The township was built for the employees working in PIA. The township has at least 1100 flats. The township is next to the ].


== Accidents and incidents == == Accidents and incidents ==
The airline has lost more than 30 aircraft in crashes and other events, including 20 fatal crashes. There have also been at least eight hijacking incidents involving the airline's aircraft between 1971 and 2017.
Pakistan International Airlines experienced its first recorded ] in 1956: a ] flew into a mountain on 25 February that year while on a cargo flight from Gilgit to Islamabad in poor weather, killing the three crew members on board.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19560225-0 |title=Accident description, Douglas C-47B-40-DK (DC-3) AP-ACZ |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=12 February 2017}}</ref> Since then the airline has lost more than thirty aircraft in crashes and other events, including another twenty fatal crashes.<ref name=ASN_PIA>{{cite web|url=http://aviation-safety.net/database/dblist.php?sorteer=datekey_desc&kind=%&cat=%&page=1&field=Operatorkey&var=4931 |title=Pakistan International Airlines occurrences |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=12 February 2017}}</ref> There have also been at least eight hijacking incidents involving the airline's aircraft between 1971 and 2017.


* In October 1952, an Orient Airways flight carrying cargo from Karachi to Dacca crashed. One of three was killed in this crash.
* On 1 July 1957, a Douglas DC-3 registered AP-AJS, operating a domestic flight from Chittagong to Dhaka in East Pakistan (now Bangladesh), crashed on a mudflat in the Bay of Bengal, killing all twenty passengers and four crew members on board.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19570701-0 |title=Accident description, Douglas C-47A-10-DK (DC-3) AP-AJS |website=] |publisher=] |access-date=25 January 2017}}</ref>
* On Monday 3 August 1953, the ] registered AP-AAD was operating on a hajj flight, carrying pilgrims from ] to ] via ] and ]. The leg to Bahrain was to be flown by the first officer from the left-hand seat. Shortly after takeoff the aircraft entered a steep descending turn. The captain took over control but could not recover the aircraft. The Douglas DC-3 struck the ground. One of 25 was killed in this crash. "The accident resulted from the loss of control of the aircraft by the first officer shortly after taking off on a dark night when instrument flying was necessary. This loss of control was due to the inability of the first officer to fly on instruments. The responsibility for the accident is attributed to the captain for failing to supervise the piloting of the aircraft by the first officer."
* On 15 May 1958, a ] with the registration AP-AEH, operating as Flight 205 from Delhi to Karachi, crashed and caught fire moments after it took off from Delhi's ] on a moonless night in dusty conditions. The investigation attributed the crash to the captain experiencing a ], resulting in the aircraft descending shortly after it became airborne. Four of the six crew members and twenty-one of the thirty-eight passengers on board were killed; two people on the ground were also killed.<ref name=ASNConvair>{{cite web|url=http://aviation-safety.net/database/record.php?id=19580515-0 |title=Accident description, Convair CV-240-7 AP-AEH |website=Aviation Safety Network |publisher=Flight Safety Foundation |accessdate=25 January 2017}}</ref>
* Pakistan International Airlines experienced its first recorded ] in 1956: a ] flew into a mountain on 25 February while on a cargo flight from Gilgit to Islamabad in poor weather, killing the three crew members on board.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19560225-0 |title=Accident description, Douglas C-47B-40-DK (DC-3) AP-ACZ |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=12 February 2017}}</ref>
* On 1 July 1957, a Douglas DC-3 registered AP-AJS, operating a domestic flight from Chittagong to Dhaka in East Pakistan (now Bangladesh), crashed on a mudflat in the Bay of Bengal, killing all 20 passengers and four crew members on board.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19570701-0 |title=Accident description, Douglas C-47A-10-DK (DC-3) AP-AJS |website=] |publisher=] |access-date=25 January 2017}}</ref>
* On 15 May 1958, a ] with the registration AP-AEH, operating as Flight 205 from Delhi to Karachi, crashed and caught fire moments after it took off from Delhi's ] on a moonless night in dusty conditions. The investigation attributed the crash to the captain experiencing a ], resulting in the aircraft descending shortly after it became airborne. Four of the six crew members and 21 of the 38 passengers on board were killed; two people on the ground were also killed.<ref name=ASNConvair>{{cite web|url=http://aviation-safety.net/database/record.php?id=19580515-0 |title=Accident description, Convair CV-240-7 AP-AEH |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=25 January 2017}}</ref>
* On 18 May 1959, a four-month-old ] with the registration AP-AJC was damaged beyond economic repair in a landing accident at ]. The aircraft ran off the runway into a rainwater channel; there were no fatalities.<ref name=ASN180559>{{cite web|url=http://aviation-safety.net/database/record.php?id=19590518-0 |title=Accident description, Vickers 815 Viscount AP-AJC |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=11 September 2009}}</ref> * On 18 May 1959, a four-month-old ] with the registration AP-AJC was damaged beyond economic repair in a landing accident at ]. The aircraft ran off the runway into a rainwater channel; there were no fatalities.<ref name=ASN180559>{{cite web|url=http://aviation-safety.net/database/record.php?id=19590518-0 |title=Accident description, Vickers 815 Viscount AP-AJC |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=11 September 2009}}</ref>
* Three months after the first Viscount crash, the airline lost another on 14 August 1959. The Viscount (registered AP-AJE) crashed at ] during a ], while attempting an ] with two engines inoperative. Two of the three people on board were killed.<ref name=ASN140859>{{cite web|url=http://aviation-safety.net/database/record.php?id=19590814-0 |title=Accident description, Vickers 815 Viscount AP-AJE |website=Aviation Safety Network |publisher=Flight Safety Foundation |accessdate=11 September 2009}}</ref> * Three months after the first Viscount crash, the airline lost another on 14 August 1959. The Viscount (registered AP-AJE) crashed at ] during a ], while attempting an ] with two engines inoperative. Two of the three people on board were killed.<ref name=ASN140859>{{cite web|url=http://aviation-safety.net/database/record.php?id=19590814-0 |title=Accident description, Vickers 815 Viscount AP-AJE |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=11 September 2009}}</ref>
* On 26 March 1965 a Douglas DC-3 registered AP-AAH crashed in mountainous terrain near the ] on a domestic flight from Peshawar to Chitral, killing the four crew members and eighteen of the twenty-two passengers on board.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19650326-1 |title=Accident description, Douglas C-47A-1-DK (DC-3) AP-AAH |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=12 February 2017}}</ref> * On 26 March 1965 a Douglas DC-3 registered AP-AAH crashed in mountainous terrain near the ] on a domestic flight from Peshawar to Chitral, killing the four crew members and 18 of the 22 passengers on board.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19650326-1 |title=Accident description, Douglas C-47A-1-DK (DC-3) AP-AAH |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=12 February 2017}}</ref>
] ]
* Eight weeks later on 20 May 1965, a ] operating as ] crashed while descending to land on Runway 34 at ], resulting in 121 fatalities. * Eight weeks later, on 20 May 1965, a ] operating as ] crashed while descending to land on Runway 34 at ], resulting in 121 fatalities.
* On 8 October 1965 a ], with less than 500 hours' flying time since it was delivered new to the airline earlier in the year, crashed while on a domestic cargo flight from Rawalpindi to Skardu. The aircraft (registered AP-ATT) hit a ridge near the village of ] and slid down its side, the remains coming to rest more than {{convert|1000|ft}} below the impact point. The four crew members on board were killed.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19651008-0 |title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 200 AP-ATT |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=12 February 2017}}</ref> * On 8 October 1965 a ], with less than 500 hours' flying time since it was delivered new to the airline earlier in the year, crashed while on a domestic cargo flight from Rawalpindi to Skardu. The aircraft (registered AP-ATT) hit a ridge near the village of ] and slid down its side, the remains coming to rest more than {{convert|1000|ft}} below the impact point. The four crew members on board were killed.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19651008-0 |title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 200 AP-ATT |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=12 February 2017}}</ref>
* On 2 February 1966 ], operated by a ] helicopter, crashed on a scheduled domestic flight in ] after the main gearbox failed, killing 23 of the 24 passengers and crew on board. * On 2 February 1966 ], operated by a ] helicopter, crashed on a scheduled domestic flight in ] after the main gearbox failed, killing 23 of the 24 passengers and crew on board.
* On 6 August 1970, a Fokker F27 Friendship registered AP-ALM, operating a domestic flight from Rawalpindi to Lahore, crashed at high speed a few minutes after taking off from Lahore in stormy weather. All twenty-six passengers and four crew members on board were killed.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19700806-0 |title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 200 AP-ALM |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=17 February 2017}}</ref> * On 6 August 1970, a Fokker F27 Friendship registered AP-ALM, operating a domestic flight from Rawalpindi to Lahore, crashed at high speed a few minutes after taking off from Rawalpindi in stormy weather. All 26 passengers and four crew members on board were killed.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19700806-0 |title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 200 AP-ALM |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=17 February 2017}}</ref>
*On 3 December 1971, a French national's attempt to hijack a PIA flight (Boeing 720B) from Paris to Karachi was thwarted by French security forces.<ref name=":6" /> *On 3 December 1971, a French national's attempt to hijack a ] from Paris to Karachi was thwarted by French security forces.<ref name=":6" />
* On 6 December 1972, a Fokker F27 Friendship registered AP-AUS, operating a domestic flight between Gilgit and Rawalpindi in rainy weather as Flight 631, crashed in mountainous terrain. There were no survivors among the twenty-two passengers and four crew members on board.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19721208-2 |title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 600 AP-AUS |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=10 February 2017}}</ref> * On 8 December 1972, a Fokker F27 Friendship registered AP-AUS, operating a domestic flight between Gilgit and Rawalpindi in rainy weather as Flight 631, crashed in mountainous terrain. There were no survivors among the 22 passengers and four crew members on board.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=19721208-2 |title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 600 AP-AUS |website=Aviation Safety Network |publisher=Flight Safety Foundation |access-date=10 February 2017}}</ref>
*On 20 January 1978, a PIA Fokker F27 (registered AP-ALW) aircraft at Karachi with 22 passengers on board was hijacked by a gunman who asked to be flown to India. The then chairman of PIA, Air Marshal (Retd) Nur Khan boarded the aircraft to negotiate with the hijacker. He received a gunshot wound while trying to disarm the hijacker but still managed to overpower him.<ref>{{cite news|date=7 September 1986|title=Hijacking in Karachi; Hijacking wasn't first try|newspaper=]|url=https://www.nytimes.com/1986/09/07/world/hijacking-in-karachi-hijacking-wasn-t-first-try.html|accessdate=7 December 2011}}</ref><ref>{{cite book|last=Mishra|first=Sidharth|title=Where Gallantry is Tradition: Saga of Rashtriya Indian Military College|publisher=]|year=1997|isbn=978-81-7023-649-8|page=153}}</ref> *On 20 January 1978, a PIA Fokker F27 (registered AP-ALW) aircraft at Karachi with 22 passengers on board was hijacked by a gunman who asked to be flown to India. The then chairman of PIA, Air Marshal (Retd) Nur Khan boarded the aircraft to negotiate with the hijacker. He received a gunshot wound while trying to disarm the hijacker but still managed to overpower him.<ref>{{cite news|date=7 September 1986|title=Hijacking in Karachi; Hijacking wasn't first try|newspaper=]|url=https://www.nytimes.com/1986/09/07/world/hijacking-in-karachi-hijacking-wasn-t-first-try.html|access-date=7 December 2011}}</ref><ref>{{cite book|last=Mishra|first=Sidharth|title=Where Gallantry is Tradition: Saga of Rashtriya Indian Military College|publisher=Allied Publishers|year=1997|isbn=978-81-7023-649-8|page=153}}</ref>
*On 26 November 1979 ] was a Boeing 707-320C that crashed after takeoff from ] for a flight to Karachi, resulting in 156 fatalities. *On 26 November 1979 ] was a Boeing 707-320C that crashed after takeoff from ] for a flight to Karachi, resulting in 156 fatalities.
* On 2 March 1981 Flight 326 was hijacked by three gunmen and flown to Kabul. For almost two weeks, more than 100 passengers were held captive on the Boeing 720 until Pakistan released 55 prisoners. One passenger, Pakistani diplomat Tariq Rahim, was murdered during the ordeal.<ref>{{cite web|title=History of PIA – Pakistan International Airlines|url=http://www.historyofpia.com/hijackings.htm|accessdate=24 April 2015}}{{Self-published source|date=January 2017}}</ref>{{better source|reason=This is a self-published fan site|date=March 2019}} * On 2 March 1981 Flight 326 was hijacked by three gunmen and flown to Kabul. For almost two weeks, more than 100 passengers were held captive on the Boeing 720 until Pakistan released 55 prisoners. One passenger, Pakistani diplomat Tariq Rahim, was murdered during the ordeal.<ref>{{cite web|title=History of PIA – Pakistan International Airlines|url=http://www.historyofpia.com/hijackings.htm|access-date=24 April 2015}}{{Self-published source|date=January 2017}}</ref>{{better source needed|reason=This is a self-published fan site|date=March 2019}}
* On 4 February 1986, a Boeing 747 registered as AP-AYW made a belly landing at Islamabad Airport around 9:00&nbsp;am. The aircraft was operating Flight 300 from Karachi with 247 passengers and 17 crew members on board. Everyone survived this accident caused by pilot error.<ref>{{cite web|title=History of PIA – Pakistan International Airlines|url=http://www.historyofpia.com/acciphoto.htm|website=historyofpia.com|accessdate=22 April 2018}}</ref>{{better source|reason=This is a self-published fan site|date=March 2019}} * On 4 February 1986, a Boeing 747 registered as AP-AYW made a belly landing at Islamabad Airport around 9:00&nbsp;am. The aircraft was operating Flight 300 from Karachi with 247 passengers and 17 crew members on board. Everyone survived this accident caused by pilot error.<ref>{{cite web|title=History of PIA – Pakistan International Airlines|url=http://www.historyofpia.com/acciphoto.htm|website=historyofpia.com|access-date=22 April 2018}}</ref><ref>{{cite web|title=ASN Aircraft accident Boeing 747-282B AP-AYW Islamabad, Pakistan|url=https://aviation-safety.net/database/record.php?id=19860204-0|website=aviation-safety.net|access-date=6 July 2023}}</ref>
* On 23 October 1986, a Fokker F27 aircraft crashed during approach to Peshawar Airport. Of the 54 passengers and crew on board, 13 were killed in the accident.<ref>{{cite web|title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 600 AP-AUX|url=http://aviation-safety.net/database/record.php?id=19861023-1|website=Aviation Safety Network|publisher=Flight Safety Foundation|accessdate=24 April 2015}}</ref> * On 23 October 1986, a Fokker F27 aircraft crashed during approach to Peshawar Airport. Of the 54 passengers and crew on board, 13 were killed in the accident.<ref>{{cite web|title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 600 AP-AUX|url=http://aviation-safety.net/database/record.php?id=19861023-1|website=Aviation Safety Network|publisher=Flight Safety Foundation|access-date=24 April 2015}}</ref>
* On 25 August 1989, a Fokker F27 operating as ] disappeared shortly after taking off from ]. All 54 passengers and crew on board are presumed killed.<ref>{{cite web|title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 200 AP-BBF|url=http://aviation-safety.net/database/record.php?id=19890825-1|website=Aviation Safety Network|publisher=Flight Safety Foundation|accessdate=24 April 2015}}</ref> * On 25 August 1989, a Fokker F27 operating as ] disappeared shortly after taking off from ]. All 54 passengers and crew on board were presumed killed.<ref>{{cite web|title=Accident description, Fokker {{sic|nolink=y|F-27}} Friendship 200 AP-BBF|url=http://aviation-safety.net/database/record.php?id=19890825-1|website=Aviation Safety Network|publisher=Flight Safety Foundation|access-date=24 April 2015}}</ref>
] crash site in ]'s ] on 28 September 1992]]

]'s ] on 28 September 1992]] * On 28 September 1992 ], an ] B4-200 registration AP-BCP, crashed on approach to Kathmandu's ]. All 167 on board were killed.
* On 27 December 1997, a ] Boeing 747 plane from Karachi to London, crashed when landing at Dubai international airport. It overshot the runway and went through the perimeter wall before coming to rest. No one was killed.<ref>{{Cite web|url=https://gulfnews.com/today-history/december-28-1997-pia-flight-careens-off-runway-in-dubai-1.2147924|title = December 28, 1997: PIA flight careens off runway in Dubai| date=27 December 2017 }}</ref>
* On 28 September 1992 ], an ]B4-200 registration AP-BCP, crashed on approach to Kathmandu's ]. All 167 on board were killed.
* On 25 May 1998 a Fokker F27 Friendship operating as ] was hijacked. All passengers and crew escaped unhurt during the incident. * On 25 May 1998 a Fokker F27 Friendship operating as ] was hijacked. All passengers and crew escaped unhurt.
* On 17 October 2001, Pakistan International Airlines Flight 231, an ], from ] via ] veered off the side of the runway after the right hand main landing gear collapsed as it touched down. The aircraft skidded and eventually came to rest in sand 50 meters from the runway. The aircraft sustained damage to its right wing structure and right engine, which partly broke off the wing. All 205 crew and passengers (which included high profile American political commentator and talk show host ] and his father ]) evacuated safely.<ref name=Aviation-Safety-Network>{{cite web| url=https://aviation-safety.net/database/record.php?id=20011017-0| title=Aviation Safety Network Report| work=Aviation Safety Network| date=17 October 2001}}</ref><ref name="The-Washington-Post">{{cite news| url=https://www.washingtonpost.com/archive/lifestyle/2001/10/18/the-reliable-source/2a168c52-1c76-49aa-adfd-41e448e7c539/| title=The Reliable Source| newspaper=The Washington Post| date=18 October 2001}}</ref> However, Tucker Carlson has erroneously claimed that the plane was flying over the ] when it had a probable explosion in the cargo hold followed by a wing detachment resulting in its crashing into a sand dune in ].
* On 10 July 2006 ], a Fokker F27 operating from Multan to Lahore and then to Islamabad, crashed in a field.<ref>{{cite news|date=10 July 2006|title=All 45 on Pakistani plane killed in crash|publisher=]|url=https://news.yahoo.com/s/ap/20060710/ap_on_re_as/pakistan_air_crash|accessdate=10 July 2006|archiveurl=https://web.archive.org/web/20060712232037/http://news.yahoo.com/s/ap/20060710/ap_on_re_as/pakistan_air_crash <!-- Bot retrieved archive -->|archivedate=12 July 2006}}</ref> after bursting into flames a few minutes after ]<ref>{{cite news|date=10 July 2006|title=Pakistan police: Crash kills 45|publisher=]|url=http://www.cnn.com/2006/WORLD/asiapcf/07/10/pakistan.aircrash.reut/index.html|accessdate=10 July 2006|archiveurl=https://web.archive.org/web/20060721014646/http://www.cnn.com/2006/WORLD/asiapcf/07/10/pakistan.aircrash.reut/index.html <!-- Bot retrieved archive -->|archivedate=21 July 2006}}</ref> from ]. All 41 passengers and 4 crew members on board were killed.
* On 1 March 2004, Pakistan International Airlines Flight 2002, ]B4-203 registration AP-BBA, burst two tires whilst taking off from ]. Fragments of the tire were ingested by the engines, which caused the engines to catch fire and an aborted takeoff was performed. Due to the fire, substantial damage to the engine and the left wing caused the aircraft to be written off. All 261 passengers and 12 crew survived.<ref>{{cite web|url=http://aviation-safety.net/database/record.php?id=20040301-0 |title=PIA Flight 2002 accident |publisher=Aviation-safety.net |access-date=16 March 2010}}</ref><ref>{{Cite web|url=https://historyofpia.com/accidents5.htm|title=History of PIA – Pakistan International Airlines|website=historyofpia.com}}</ref>
* On 31 August 2012, ]–500 registration AP-BHJ, operating Flight 653 from Islamabad to Lahore, was landing at ] when it undershot the runway and came to rest on a grassy area on the right side of Runway 36R. There were no fatalities among the 42 passengers and 4 crew members. The aircraft was damaged beyond repair and withdrawn from service.<ref name="historyofpia.com">{{cite web|title=History of PIA – Pakistan International Airlines|url=http://www.historyofpia.com/accidents5.htm|accessdate=24 April 2015}}{{Self-published source|date=January 2017}}</ref>{{better source|reason=This is a self-published fan site|date=March 2019}}
* In March 2005 Pakistan International Airlines experienced several minor accidents. This includes the wrong grease being used for the undercarriages in Pakistan airports leading to small fuselage fires.<ref name="bbc escape">{{cite news | url=http://news.bbc.co.uk/1/hi/england/manchester/4307511.stm | title=Passengers escape aircraft fire | date=March 2005 }}</ref> Poor maintenance in Pakistan had previously led to insufficient fuel in tanks and an engine falling onto the runway at Manchester Airport.<ref name="bbc escape"/>
* On 11 February 2013, a ] aircraft registered AP-BEH was operating Flight 259 from Islamabad to Muscat via Sialkot when its port side main landing gear collapsed during landing at ]. There were no fatalities among the 107 passengers and 7 crew members on board the aircraft. The aircraft was damaged beyond repair and withdrawn from service
* On 10 July 2006 ], a Fokker F27 operating from Multan to Lahore and then to Islamabad, crashed in a field<ref>{{cite news|date=10 July 2006|title=All 45 on Pakistani plane killed in crash|publisher=]|url=https://news.yahoo.com/s/ap/20060710/ap_on_re_as/pakistan_air_crash|access-date=10 July 2006|archive-url=https://web.archive.org/web/20060712232037/http://news.yahoo.com/s/ap/20060710/ap_on_re_as/pakistan_air_crash <!-- Bot retrieved archive -->|archive-date=12 July 2006}}</ref> after bursting into flames a few minutes after ]<ref>{{cite news|date=10 July 2006|title=Pakistan police: Crash kills 45|publisher=]|url=http://www.cnn.com/2006/WORLD/asiapcf/07/10/pakistan.aircrash.reut/index.html|access-date=10 July 2006|archive-url=https://web.archive.org/web/20060721014646/http://www.cnn.com/2006/WORLD/asiapcf/07/10/pakistan.aircrash.reut/index.html <!-- Bot retrieved archive -->|archive-date=21 July 2006}}</ref> from ]. All 41 passengers and four crew members on board were killed.
* On 24 June 2014 ]-300 registration AP-BGN was operating Flight 756 from Riyadh to Peshawar with 178 passengers and 12 crew members on board when hit by gunfire during its landing approach at ], Peshawar. The aircraft landed safely but one passenger was killed and two crew members were injured. The aircraft was damaged but it was later ferried to Karachi for repair.<ref>{{cite web|title=Accident: PIA A313 at Peshawar on Jun 24th 2014, aircraft under gun fire on final approach|url=http://avherald.com/h?article=476566da|date=24 June 2014|website=The Aviation Herald|access-date=24 April 2015}}</ref>
* On 25 September 2010, a PIA Boeing 777-200LR registered AP-BGY, flying from ] to ], made an emergency landing at ] after a phone call was made claiming a passenger on board was armed with explosives. After the plane landed in Stockholm, it was parked at an emergency stand and the suspected passenger was removed from the plane by Swedish authorities. The rest of the passengers were also removed and the empty aircraft was searched. The plane and passengers were allowed to depart Sweden while the suspect was detained in the country for further investigation, but was later released after no evidence was found of the allegation made against him.<ref>{{cite web | url=https://www.oneindia.com/2010/09/25/planemakes-emergency-landing-in-sweden-after-bombthreat.html | title=Plane makes emergency landing in Sweden after bomb threat | date=25 September 2010 }}</ref><ref>{{cite news | url=https://www.thestar.com/news/world/2010/09/25/rcmp_anonymous_caller_said_man_had_explosives_on_plane.html | title=RCMP: Anonymous caller said man had explosives on plane | newspaper=The Toronto Star | date=25 September 2010 }}</ref><ref>{{cite news | url=https://www.thetimes.co.uk/article/plane-makes-emergency-landing-in-sweden-after-bomb-threat-9pfntm8z3tx | title=Plane makes emergency landing in Sweden after bomb threat }}</ref>
* On 31 August 2012, ]–500 registration AP-BHJ, operating Flight 653 from Islamabad to Lahore, was landing at ] when it undershot the runway and came to rest on a grassy area on the right side of Runway 36R. There were no fatalities among the 42 passengers and four crew members. The aircraft was damaged beyond repair and withdrawn from service.<ref name="aviation-safety.net">{{cite web|title=SN Aircraft accident ATR 42–500 AP-BHJ Lahore Airport (LHE)|url=https://aviation-safety.net/database/record.php?id=20120831-0|access-date=17 January 2021}}</ref>
* On 11 February 2013, a ] aircraft registered AP-BEH was operating Flight 259 from Islamabad to Muscat via Sialkot when its port side main landing gear collapsed during landing at ]. There were no fatalities among the 107 passengers and seven crew members on board. The aircraft was damaged beyond repair and withdrawn from service.<ref>{{Cite web |title=Accident Boeing 737-33A AP-BEH, Monday 11 February 2013 |url=https://asn.flightsafety.org/wikibase/320807 |access-date=2024-08-11 |website=asn.flightsafety.org}}</ref>
* On 8 June 2014, there was ] on Jinnah International Airport. Several aircraft were damaged and ], including a PIA Boeing 747-367, registered as AP-BFV, and a PIA Airbus A310-308, registered as AP-BDZ. In total, there were 36 fatalities, including the 10 attackers.<ref>{{Cite web |title=Incident Airbus A310 , Sunday 8 June 2014 |url=https://asn.flightsafety.org/wikibase/197625 |access-date=2024-08-11 |website=asn.flightsafety.org}}</ref><ref>{{Cite web |title=Unlawful Interference Boeing 747-367 AP-BFV, Sunday 8 June 2014 |url=https://asn.flightsafety.org/wikibase/320510 |access-date=2024-08-11 |website=asn.flightsafety.org}}</ref><ref>{{Cite web |title=AP-BDZ - All Pakistan Aircraft Registration Marks |url=https://aparm.net/ap-baa_ap-bzz/ap-bda_ap-bdz/ap-bdz.htm |access-date=2024-08-11 |website=aparm.net}}</ref>
* On 24 June 2014, an ]-300 registered as AP-BGN was operating ] from Riyadh to Peshawar with 178 passengers and 12 crew members on board when it was hit by gunfire during its landing approach at ], Peshawar. The aircraft landed safely, but one passenger was killed and two crew members were injured. The aircraft was damaged but it was later ferried to Karachi for repair.<ref>{{cite web|title=Accident: PIA A313 at Peshawar on Jun 24th 2014, aircraft under gun fire on final approach|url=http://avherald.com/h?article=476566da|date=24 June 2014|website=The Aviation Herald|access-date=24 April 2015}}</ref>
* On 7 December 2016, ], operated by an ATR 42–500 aircraft registered AP-BHO, crashed in ], Pakistan while en route from ] to Islamabad, killing all 47 on board.<ref>{{cite web|title=Crash: PIA AT42 near Havelian on Dec 7th 2016, engine failure|url=http://www.avherald.com/h?article=4a1c2ee4&opt=6144|date=7 December 2016|website=The Aviation Herald|access-date=8 December 2016}}</ref> * On 7 December 2016, ], operated by an ATR 42–500 aircraft registered AP-BHO, crashed in ], Pakistan while en route from ] to Islamabad, killing all 47 on board.<ref>{{cite web|title=Crash: PIA AT42 near Havelian on Dec 7th 2016, engine failure|url=http://www.avherald.com/h?article=4a1c2ee4&opt=6144|date=7 December 2016|website=The Aviation Herald|access-date=8 December 2016}}</ref>
*On 22 May 2020, ], operated by an ], crashed while on final approach to ], Karachi, arriving from Lahore. According to ] sources, PIA Airbus A320 from Lahore was about to land in Karachi when it crashed at the Jinnah Garden area near ] in Malir. CAA sources said that its communication with the plane had been cut off one minute prior to the landing. 99 people were on board, 2 passengers survived while 97 on board including 8 crew members were killed. Additional fatalities on ground are unconfirmed.The Aviation Herald reports the pilots had aborted the approach to Karachi due to landing gear issues and performed a go-around. Attempting to make a second approach, the crew requested to turn left moments before touch down, immediately reporting they had lost both engines and declared Mayday. Soon after, the aircraft lost height and crashed into flames in the Model Colony residential area at about 14:40 local time. A ground observer reported the aircraft suddenly became silent in its final seconds of flight.<ref>{{Cite web|title=PIA plane crashes near Karachi airport|url=https://www.geo.tv/latest/289217-pia-aircraft-crashes-near-karachi-airport|website=www.geo.tv|language=en-US|access-date=2020-05-22}}</ref><ref>{{Cite web|title=Pakistan International Airlines plane crash - horrible scenes as Airbus 320 'hits houses'|url=https://www.express.co.uk/news/world/1285706/PIA-crash-Pakistan-International-airlines-karachi-accident-Jinnah-International-Airport|last=Hawker|first=Luke|date=2020-05-22|website=Express.co.uk|language=en|access-date=2020-05-22}}</ref> *On 22 May 2020, ], operated by an ], AP-BLD crashed while on final approach to ], Karachi, arriving from Lahore. According to ] sources, PIA Airbus A320 from Lahore was about to land in Karachi when it crashed at the Jinnah Garden area near ] in Malir. CAA sources said that its communication with the plane had been cut off one minute prior to the landing. The pilots attempted an unstabilized landing which resulted in a belly landing as the landing gear was not lowered due to high workload in the cockpit. This badly damaged both the engines which suffered from oil leaks due to the heavy scraping on the runway. The pilots then tried to perform a go-around attempting to make a second approach, they requested to turn left for a direct route to the runway as they were losing altitude. The pilots then declared mayday reporting they had lost both engines (both engines had flamed out due to damage). Soon after, the aircraft lost altitude and crashed into flames in the Model Colony residential area at about 14:40 local time. A ground observer reported that the aircraft suddenly became silent in its final seconds of flight.<ref>{{Cite web|title=PIA plane crashes near Karachi airport|url=https://www.geo.tv/latest/289217-pia-aircraft-crashes-near-karachi-airport|website=www.geo.tv|access-date=2020-05-22}}</ref><ref>{{Cite web|title=Pakistan International Airlines plane crash horrible scenes as Airbus 320 'hits houses'|url=https://www.express.co.uk/news/world/1285706/PIA-crash-Pakistan-International-airlines-karachi-accident-Jinnah-International-Airport|last=Hawker|first=Luke|date=2020-05-22|website=Express.co.uk|access-date=2020-05-22}}</ref><ref name=":23" /> 99 people were on board; two passengers survived while 97 on board, including eight crew members, were killed. Additional casualties on the ground were one fatality and seven injured.<ref name="msn01"/>
*

== Bibliography ==
{{refbegin}}
* {{citation |author1=Laurence Urdang|author2=Ceila Dame Robbins|url=https://books.google.com/books?id=veDfAAAAMAAJ|title=Slogans|date=1984|publisher=Gale Research Company|p=36|isbn=978-0-81-031549-5|ref={{sfnref|Urdang|Robbins|1984}}}}
{{refend}}

== External links ==
{{Commons category-inline|Pakistan International Airlines}}


== See also == == See also ==
{{Portal|Pakistan|Aviation}}
* ] * ]
* ] * ]


{{clear}} {{clear}}

==References== ==References==
{{Reflist}} {{Reflist}}


== Bibliography ==
{{refbegin}}
* {{citation |author1=Laurence Urdang|author2=Ceila Dame Robbins|url=https://books.google.com/books?id=veDfAAAAMAAJ|title=Slogans|date=1984|publisher=Gale Research Company|page=36|isbn=978-0-81-031549-5|ref={{sfnref|Urdang|Robbins|1984}}}}
{{refend}}

==External links==
{{Commons cat}}
* {{official website|http://www.piac.com.pk}}

{{Portalbar|Pakistan|Aviation}}
{{Pakistan International Airlines}}
{{Airlines of Pakistan}} {{Airlines of Pakistan}}
{{Cabinet Secretariat of the Government of Pakistan |state=collapsed}}
{{IATA members|asia}}

{{authority control}}


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Latest revision as of 12:18, 27 December 2024

Flag carrier of Pakistan

Pakistan International Airlines
پاکستان انٹرنیشنل ایئر لائنز
pākistān antarnaishnal air lainz
IATA ICAO Call sign
PK PIA PAKISTAN
Founded29 October 1946; 78 years ago (1946-10-29)
(as Orient Airways)
Commenced operations11 March 1955; 69 years ago (1955-03-11)
(as Pakistan International Airlines)
Frequent-flyer programAwards Plus
SubsidiariesRoosevelt Hotel (New York)
Fleet size31
Destinations60
Parent companyAviation Division, GoP
Traded asPSXPIAHCLA
HeadquartersJinnah International Airport, Karachi
Key people
RevenueIncrease Rs. 165 billion (US$570 million) (2024)
Operating incomeIncrease Rs. -112 billion (US$−390 million) (2024)
Net incomeIncrease Rs. 137 billion (US$470 million) (2024)
Total assetsIncrease Rs. 160 billion (US$550 million) (2024)
Employees7,000 (2024)
Websitewww.piac.com.pk

Pakistan International Airlines (Urdu: پاکستان انٹرنیشنل ایئر لائنز; abbreviated PIA, Urdu: پی‌آئی‌اے) is an international airline which is the government-owned flag carrier of Pakistan. Its primary hub is Karachi's Jinnah International Airport, while Allama Iqbal International Airport in Lahore and Islamabad International Airport serve as secondary hubs.

PIA was founded on 29 October 1946 by Mirza Ahmad Ispahani and Adamjee Haji Dawood as Orient Airways, and was initially based in Calcutta, British India, before shifting operations to the newly independent state of Pakistan in 1947. Orient Airways was nationalised to form the Pakistan International Airlines Corporation (PIAC). The new airline commenced international services in 1955 to London, via Cairo and Rome. In 1964 it became the first non-Communist airline to fly to China. The airline assisted in the establishment of Emirates in 1985. In 2004, PIA became the launch customer of the Boeing 777-200LR. On 10 November 2005, PIA used the Boeing 777-200LR to complete the world's longest nonstop flight by a commercial airliner. This flight lasted 22 hours and 22 minutes on the eastbound route between Hong Kong and London.

PIA is Pakistan's largest airline and operates a fleet of 31 aircraft. The airline operates a frequent flyer program, Awards +Plus. It is not part of any airline alliance. The airline operates nearly 50 flights daily, servicing 20 domestic destinations and 27 international destinations across Asia, Europe, the Middle East and North America. It is under the administrative control of the Secretary to the Government of Pakistan for Aviation.

In addition to commercial flight operations, PIA also owns the Sofitel Paris, The Scribe Hotel in Paris, and The Roosevelt Hotel in New York City. The Roosevelt is now used as a homeless shelter.

The Government of Pakistan's report in 2020 emphasized that after Air Marshals Nur Khan and Asghar Khan—whose tenures were regarded in aviation circles as the "Golden Age of PIA"—departed from their leadership roles, the airline began a downward trajectory, suffering billions in losses. Its assets declined, disciplinary issues escalated, and unions indirectly took control of management. Aircraft capable of flying were grounded, and equipment that could have been repaired was neglected.

On 30 June 2020, PIA was banned from flying in European airspace initially for six months, starting on 1 July 2020, and then indefinitely after EASA determined that the airline was not capable of certifying and overseeing its operators and aircraft in accordance with applicable international standards. This decision was made soon after it was revealed that at least a fourth of all pilots' licences issued in Pakistan were not genuine. By 9 July 2020, the airline was also banned by the United Kingdom and the United States.

On November 29, 2024, the EASA lifted its ban on PIA and other Pakistani carriers, allowing travel between Pakistan and Europe.

Early years

Passengers and bystanders with an Orient Airways Douglas DC-3 on the occasion of the arrival of the Burmese High Commissioner to India at Calcutta, circa 1947

Pakistan International Airlines can trace its origins to the days when Pakistan had not gained independence and was still part of the British Raj until 1947. In the early 1930s, Imperial Airways operated its long-haul routes by creating a lot of small airports across Africa and Asia. The Handley Page H.P.42 aircraft was Imperial Airways' first major success, as it was specially designed to handle operations from unprepared ground.

In 1945, the country's founder Muhammed Ali Jinnah realised the need for a flag carrier for the prospective country and requested financial help from wealthy businessmen Mirza Ahmad Ispahani and Adamjee Haji Dawood for this purpose. As a result, the new airline, Orient Airways, was registered in Kolkata (then known as Calcutta) on 23 October 1946. Orient became the first and only Muslim-owned airline in the British Raj.

In February 1947, the airline bought three Douglas DC-3 aircraft and obtained a licence to fly in May of the same year. The airline started its operations on 30 June 1947, offering services in British India from Calcutta to Sittwe and Rangoon (present-day Yangon).

Post-independence

On 14 August 1947, Pakistan gained independence and Orient Airways started relief operations for the new country. The airline was entrusted with the task of servicing air routes between East and West Pakistan. By 1949, Orient acquired three Convair CV-240s to service the Karachi-Delhi-Kolkata-Dhaka route and became the first Asian airline to operate Convair aircraft.

1950s

A Convair CV-240 at Jinnah International Airport Karachi, circa 1950A Lockheed 1049C Super Constellation at London Heathrow International Airport London, 8 April 1955

Orient's traffic continuously declined until 1953 as Great Britain's BOAC had been granted rights to carry passengers between the two wings of Pakistan, while two other local competitors also began serving Orient routes. As a result of losses, the Pakistani government began subsidising Orient's operations through a 1952 contract for the purchase of three Lockheed L-1049 Super Constellations registered to the government's newly established subsidiary, Pakistan International Airlines (PIA), at the cost of 25 million rupees. PIA had been established as a department of Pakistan's Civil Aviation Authority, and was tasked with operation and maintenance of the new Lockheed aircraft.

Pakistan's government established the Pakistan International Airlines Corporation through the merger of Orient Airways with Pakistan International Airlines on 1 October 1953 by an interim joint operating agreement in which the government assumed financial control of the airline, while Orient's operations and ground assets could be complemented by the aircraft of Pakistan International Airlines – although Orient Airways continued to operate under its name for a few more years.

Pakistan's Ministry of Defence took over operations from the Civil Aviation Authority in early 1954, while the chairman of Orient Airways became the CEO of PIA, and foreign staff brought in to help relaunch the airline. On 7 June 1954, Orient Airways began nonstop flight services between East and West Pakistan, with service from Karachi to Dhaka using Pakistan International Airlines' Lockheed aircraft that had been ordered in 1952 and delivered in early 1954. The route was subsidised by the government so that middle-class Pakistanis could afford to fly the route, with rates that may have been the lowest in the world at the time. The airline also introduced two new domestic routes: Karachi–LahorePeshawar and Karachi–Quetta–Lahore.

On 11 March 1955, Orient Airways and Pakistan International Airlines were formally merged as part of the Pakistan International Airlines Corporation Ordinance, 1955. Orient Airways ceased operations while the Government of Pakistan took a majority holding in the airline. The new PIA had a fleet of three L-I049C Super Constellations, two Convair CV-240s, and eleven DC-3s.

The newly relaunched airline also inaugurated its first international route, Karachi-London Heathrow Airport via Cairo and Rome, using the newly acquired Lockheed L-1049C Super Constellations. The airline continued using DC-3s on domestic routes in Pakistan. PIA carried 113,165 passengers in 1955 – 50% higher than in 1954.

In May 1956, PIA ordered five Vickers Viscount 815s. The airline also entered into a partnership with PanAm to train PIA's personnel in 1956. In 1957–1958, passenger numbers rose to 208,000, necessitating the purchase of two additional Lockheed Super Constellations. The appointment of Air Marshal Nur Khan as the managing director of PIA in 1959 heralded an era of success for PIA.

1960s

A Boeing 720 at Heathrow Airport on 24 June 1962

In February 1960, PIA wet-leased a Boeing 707 from Pan American Airlines and introduced it onto the Karachi-London route on 7 March 1960 initially using Pan Am pilots, thereby becoming the second Asian airline to induct and commercially operate a jet aircraft in its fleet after Air India. An all-Pakistani crew began operation of the 707 from 20 June 1960 onwards. By the end of 1960, PIA, for the first time, entered financial profitability.

With the newly acquired aircraft, the airline introduced its first trans-Atlantic route Karachi-New York JFK (then known as Idlewild) via London Heathrow on 5 May 1961, which was suspended in February 1963. In 1961, it expanded its fleet by placing orders for 3 Boeing 720s, which were delivered in 1962. On 2 January 1962, a PIA Boeing 720B flown by Captain Abdullah Beg from London to Karachi established a world record for speed over a commercial airline route of 938.78 km/h (582.98 mph), a record which still holds to this day. Fokker F27 Friendships, and Sikorsky helicopters were also ordered and delivered in 1963, with the helicopters used to provide air service to 20 towns in East Pakistan until 1966.

The helicopters were retired in 1966 and a reduced network of eight cities was served by Fokker F27 aircraft. Upon the establishment of ties between Pakistan and the People's Republic of China, PIA started flying the Dhaka-Guangzhou-Shanghai route on 29 April 1964, becoming the first airline of a non-communist country flying to the People's Republic of China. On 10 May 1964, PIA became the first non-Soviet airline offering flights to Europe via Moscow.

At the outbreak of the Indo-Pakistani War of 1965, the Pakistani Armed Forces used PIA's services for logistics and transport purposes. The Viscounts were phased out in 1966 and were replaced by four Hawker Siddeley Tridents.

PIA's route network grew rapidly in the mid to late 1960s: Dhahran was added in 1965, while Cairo services resumed. In 1966, Paris, Istanbul, Baghdad, Kuwait, Jeddah and Nairobi were added to PIA's routes. Bangkok was added in 1967, while Manila, Tokyo, and Damascus were added in 1969.

1970s

PIA Fokker F27 Friendship at Chitral Airport arriving from Peshawar on 1 August 1972A PIA McDonnell Douglas DC-10-30 taking off from Frankfurt Airport, West Germany, circa 1977

On 3 December 1971, a French national's attempt to hijack a PIA flight from Paris to Karachi was thwarted by French security forces. Transatlantic flights to New York City were resumed in May 1972 with a stopover in Europe. With the establishment of cordial ties between the Libyan and Pakistani governments in the early 1970s, PIA added Tripoli to its network in 1972. PIA also signed an agreement with Yugoslav airline JAT (today known as Air Serbia) in 1972 to lease two PIA Boeing 707s to JAT.

PIA acquired McDonnell Douglas DC-10s in 1973 to replace its remaining Boeing 707-300s. Nur Khan was appointed as PIA executive for the second term in 1974. In 1974, PIA launched Pakistan International Cargo, offering air freight and cargo services.

The latter half of the decade witnessed a further expansion of PIA's fleet with the introduction of Boeing 747s, with its first two aircraft leased from TAP Air Portugal in 1976. By 1976–7, PIA carried 2.2 million passengers, compared to 698,000 in 1972–3. Revenues in 1976 rose sharply compared to 1975, with the airline revenues of $134 million in the July–December period of 1976. On 20 January 1978, a PIA Fokker 27 was hijacked en route to Karachi from Sukkur.

For the first time since its inauguration, PIA started providing technical and administrative assistance or leased aircraft to foreign airlines including Air China, Air Malta, Choson Minhang (today known as Air Koryo), Philippine Airlines, Somali Airlines, and Yemenia. A subsidiary of PIA also started providing hotel management services in the United Arab Emirates towards the end of the decade. Political upheaval in Pakistan in the late 1970s began to impact PIA's operations negatively.

1980s

The 1980s saw a continuation of PIA growth. The decade began with the opening of a cargo handling centre at Karachi airport, duty-free shops, the first C and D safety checks on its entire fleet, as well as the introduction of the airline's first Airbus A300B4-200 aircraft. In 1981, PIA had an employee workforce of almost 24,000, which despite being reduced to 20,000 by 1983 still resulted in PIA having the world's highest ratio of employees to aircraft. PIA's operations became increasingly de-centralised during the early 1980s, with responsibilities being split between new departments. Despite de-centralisation, PIA reported its highest ever profits in 1981-82, followed by record profits again in 1983-84.

In 1984, the airline introduced the Night Coach service as a low-cost alternative to day-time domestic flights. In the following years, PIA Planetarium was inaugurated in Karachi which was followed by planetaria in Lahore and Peshawar. These planetariums featured retired PIA aircraft on display for educational and observational purposes. Two more retired Boeing 720B aircraft were donated to the planetaria in Karachi and later on Lahore. PIA profits again rose in 1984–5.

In June 1985, PIA became the first Asian airline to operate the Boeing 737-300 aircraft, after six of the aircraft were delivered. Pakistan International Airlines also played a significant role in establishing UAE's Emirates airline in 1985 by providing technical and administrative assistance to the new carrier as well as leasing a new Boeing 737–300 and an Airbus A300B4-200. In late 1987 and early 1988, services to Malé, Manchester, and Toronto were introduced.

1990s

A PIA Airbus A300 at Leonardo da Vinci-Fiumicino, Italy circa 1991PIA Boeing 747 Combi taxiing at London's London Heathrow International Airport in June 1992

PIA began to sustain operating losses and liquidity problems throughout the 1990s due to frequent pilot strikes, issues with various vendors, over-staffing, and political interference in airline management. In 1990, First Officer Maliha Sami became the first female pilot of PIA when she took off on the Karachi-Panjgur-Turbat-Gwadar route. In June 1991, PIA took delivery of its first of six Airbus A310-300s. With the new aircraft, the airline introduced flights to Tashkent in 1992 and to Zürich in 1993.

In March 1993, AVM Farooq Umar became managing director of the airline. An Open Skies agreement between Karachi to Dubai was agreed upon in 1993, and 12 private airlines were allowed to operate domestically in Pakistan. Both steps came simultaneously and put enormous pressure on PIA's financial performance, though PIA launched six new routes to the Persian Gulf and CIS countries, along with a tourist 'Air Safari' scenic flight over the Karakoram Mountains in 1994. Non-stop flights from Lahore and Islamabad to JFK and Canada were launched, while PIA added Jakarta, Fujairah, Baku, and Al-Ain to its network in 1994. In addition, PIA became a client of three flight reservation systems, namely: SABRE, Galileo, and Amadeus.

A Tupolev Tu-154 aircraft was also leased briefly in 1996 to cope with a surge in passenger traffic during summer 1996. Flights to Beirut were resumed the same year as well before being discontinued a few years later. In 1999, PIA leased five Boeing 747–300 aircraft from Cathay Pacific to replace its Boeing 747-200M fleet. The aircraft were painted with a new livery, a handwork Pashmina tail, on white body and large Pakistan titles on the front fuselage. The livery was adopted in the early 90s but due to some copyright issues, it was dropped. The Boeing 747-300s continued to bear the new livery, but with a plain green tail with PIA titles. The other aircraft in the fleet were repainted in early 1990s livery.

2000s

PIA Boeing 747–300 on short final to London Heathrow International Airport, circa 2003PIA Boeing 777-200ER taking off from Manchester Airport, circa 2006

The War in Afghanistan following the attacks on 11 September 2001 negatively impacted PIA's operations as Afghan airspace was closed. However, following the restructuring of the airline under new management in April 2001, the airline again became profitable. Cost per employee dropped 24% between 2000 and 2003, and lower engineering and maintenance costs led to enhanced airline revenue.

In July 2002, PIA purchased six Boeing 747–300 aircraft from Cathay Pacific, five of which were already on lease. The sixth one arrived shortly afterwards and was used mainly on its North American and European routes. In October 2002, after ten years without any new orders, the airline placed an order for eight Boeing 777 aircraft. The order included all three variants of 777, i.e. three 777-200ER (Extended Range), two 777-200LR (Longer Range), and three 777-300ER versions. PIA was the launch customer that revived the Boeing 777-200LR project that, until then, only had three orders.

Boeing delivered the first of three 777-200ER aircraft to PIA in January 2004, and PIA introduced a new livery for the 777-200ERs that was applied to most of its fleet. PIA also leased six more Airbus A310-300 aircraft directly from Airbus. On 3 November 2005, PIA placed an order to purchase seven ATR 42-500 aircraft to replace its ageing fleet of Fokker F27 Friendships. On 10 November 2005, PIA used the 777-200LR to fly the world's longest flight by a commercial airliner, flying over 21,000 kilometres on an eastbound flight from Hong Kong to London for 22 hours and 22 minutes – a record which still stands as of late 2019. On 6 December 2005, PIA acquired another new Boeing 777-200ER on a ten-year lease. The same year, Ayesha Rabia Naveed became the first woman to captain a scheduled commercial flight. The following year, she captained a flight with the first all-woman crew. On 23 December 2006, PIA took delivery of its first Boeing 777-300ER. The remaining aircraft were delivered in January 2007.

On 25 February 2006, Boeing delivered its first 777-200LR to PIA. ATR delivered two of the seven ordered ATR 42s to PIA in May and December 2006 respectively, following which the airline ceased using military Lockheed C-130 Hercules for passenger services in northern areas of Pakistan. The military aircraft were being used after the PIA Flight 688 accident.

Under the careful supervision and guidance of Mr. Syed Shah, who was serving as the Station Manager at the time, Pakistan International Airlines (PIA) initiated the induction of long-range 777 aircraft into its fleet. This pivotal move allowed PIA to offer non-stop flights from Toronto to Karachi, Islamabad, and Lahore, beginning on 3 March 2006.

The introduction of the long-range 777 aircraft into PIA's fleet marked a significant milestone in the airline's history.

As a result of this strategic decision, PIA was able to offer a more efficient and seamless travel experience for its passengers, enabling them to travel non-stop to their desired destinations in Pakistan. This move also positioned PIA as a prominent player in the aviation industry, further cementing its reputation as a reliable and customer-centric airline. PIA had also planned non-stop flights to New York City, Chicago, Washington, and Houston but was not permitted by US authorities (unless the airline implemented a European stopover on the flight to American cities) due to security concerns after 9/11.

A PIA flight from Multan crashed in July 2006, killing 45. A government inquiry afterward blamed aging aircraft for the crash. Houston services also ended in 2006. Following the crash, on 5 March 2007, the European Commission banned all but 9 of PIA's 42-strong fleet from flying to Europe, citing safety concerns over its ageing aircraft. The fleet of Boeing 777s was exempted from the ban, but 15 aircraft were over 20 years old by this point. PIA claimed that the ban was discriminatory and unjustifiable.

The ban on some of the aircraft was lifted after four months on 5 July 2007, following an inspection by the European Union Air Safety Administration. Of the eleven aircraft allowed to resume operations to the EU, five were Boeing 747-300s, and the remaining six were Airbus A310-300s. On 29 November 2007, the EU completely removed the ban, and PIA's entire fleet was permitted to fly to Europe.

2010s

PIA ATR 42-500 in a Balochistan province tail livery on 14 November 2011

In 2010, PIA altered its livery. The tail design was replaced with a much larger version of the Pakistan national flag and added the text "Pakistan International" in gold writing underneath the large billboard-style PIA on the fuselage. The green stripe was modified to include gold and was extended to the rear of the fuselage.

By 2011, PIA began to be unprofitable again, requiring government subsidies.

In 2014, PIA leased four Boeing 737-800s. PIA also issued a request for tender for four Boeing 777-300ERs, however, the bids for the 777s were not accepted. The airline did lease Airbus A320 aircraft and inducted two A320-214s in its fleet in 2014. Another wet-leased A320-211s joined PIA on 11 August 2014. In October 2014, the airline again wet-leased three Boeing 737-800s, and it also accepted bids to dry lease five ATR 72–500s for eight years. In 2015, after serving PIA for 16 years, the last of PIA's Boeing 747-300s were phased out.

In early 2016, PIA was fundamentally grounded for an entire week as employees walked out en masse following the deaths of two employees in a demonstration against the airline's privatization. In August 2016, PIA launched a new "Premier Service" for flights to London, using an Airbus A330-300 wet-leased from SriLankan Airlines. The wet-lease period ended after six months, and as a result, the A330-300 was returned to SriLankan Airlines, and the Premier Service discontinued. By the end of 2016, the airline was saddled with $3 billion in debt.

In January 2017, PIA retired all of the Airbus A310-300s from its fleet. For replacement, PIA leased four Boeing 737-800s from Pegasus Airlines, which were returned later on completion of the lease period. After over 50 years of service, PIA service to New York ended in October 2017 as a result of TSA regulation preventing nonstop flights from Pakistan and the US, leaving Toronto as PIA's only destination in North America – which continues to be served by nonstop flights from Karachi, Lahore, and Islamabad.

In 2017, PIA decided to replace its reservation and ticketing system "Sabre" with a Turkish-origin system called "Hitit". Both PIA & Hitit signed an agreement and in September 2018, the airline successfully switched to the new system. At the end of 2018, the airline was burdened with $3.3 billion in debt, up from $2.97 the year before, and thus requiring government bailouts for continued operation. With the demise of Shaheen Air, PIA launched routes that had previously been served only by Shaheen.

New profitable routes were launched in 2019, while profitable routes such as Karachi-Toronto saw increased frequencies. six unprofitable routes were discontinued in 2019. In April 2019, PIA claimed that its revenues almost matched operating costs. Later that year following a visit of TSA officials to the Islamabad International Airport in July 2019, PIA expressed hope that non-stop flights to the US would be permitted. In August 2019, PIA laid off 1,000 "redundant employees". In September, PIA announced that it would lease additional aircraft to increase the airline's fleet to 37 by 2020, and 45 by 2023. By the end of 2019, PIA reported a 41% increase in year-on-year revenue due to discontinuation of unprofitable routes, reintroduction of grounded aircraft, and a sharp increase in cargo-space utilization.

2020s

See also: Pakistan International Airlines Flight 8303
A scale model on display at Karachi Airport

For the first time in its history, PIA operated a relief flight from Lahore to Melbourne, Australia, during the COVID-19 pandemic.

On 22 May 2020, a PIA Airbus A320-214 AP-BLD, crashed near Karachi airport with 99 people on board. The flight was en route to Karachi from Lahore. Flight PK8303, carrying 91 passengers and eight crew members on board, crashed while on the descent towards the runway of Jinnah International Airport, killing 97 while two passengers survived. The cause of the crash was due to the aircraft being badly damaged in the first belly landing, with both engines flaming out during the go-around. The final report listed following as the primary reasons: human error, non-adherence to SOPs and disregard of ATC instructions during the event flight, lack of communication between the ATC and the flight crew.

The International Air Transport Association (IATA) communicated concerns over the "serious lapse in licensing and safety oversight by the aviation regulator".

In November 2020, PIA shut down its courier arm, SpeedEx, whose infrastructure was scattered over 74 domestic destinations, and laid off its 320 employees.

In December 2020, PIA announced a plan to lay off half of its employees and transferred its engineering arm, Precision Engineering Complex (PEC), to the Pakistan Air Force.

Pilot licensing scandal

On 24 June 2020, Pakistani aviation minister Ghulam Sarwar Khan told Parliament that 262 of Pakistan's 860 active, licensed pilots had been found to have suspicious or fake licences. They were suspected of having paid someone else to take their certification examination on their behalf. PIA subsequently grounded 150 of its 434 pilots on suspicion of having a bogus license. Later, the employment of seven pilots was terminated.

On 30 June, the European Union Aviation Safety Agency (EASA) revoked PIA's 'third part authorisation', subsequently banning PIA from flying in European airspace for six months from the following day, following multiple safety failings.

On 9 July 2020, the United States banned the airline because of concerns about its certification of pilots. By that date, PIA was also banned from flights in the United Kingdom, and Pakistani pilots in Vietnam and Malaysia were grounded on a temporary basis. Reports on 16 July 2020 stated that the US Federal Aviation Administration downgraded Pakistan's air safety rating to category 2. This decision "means no Pakistani airlines can establish new services to the United States or codeshare with US airlines".

On 18 July, PIA dismissed seven pilots and one member of cabin crew whose licences had been revoked by the country's Civil Aviation Authority (CAA).

On 28 December, the EU ban was extended for three more months, stating that an official inspection of the CAA would have to be performed first. On 16 March 2021, the ban was extended to July. Less than a month later, the ban was extended indefinitely, following another safety concern regarding the CAA that was made public by the International Civil Aviation Organization (ICAO). ICAO has yet to perform safety audit of the CAA. The European Union Aviation Safety Agency (EASA) stated that the ICAO's safety audit would be a sign of improvement.

On 6 November 2021, the first sign of improvement appeared when the CAA received positive feedback from Europe's Safety Audit for Foreign-Origin Aircraft (SAFA).

Further improvement was made on 8 March 2023, when PIA completed an online safety audit conducted by EASA.

On 29 November 2024, EASA lifted the EU ban on PIA, citing improvements in the CAA's oversight. PIA subsequentially announced the resumption of flights to Europe.

Canceled flights due to unpaid fuel bills

In late 2023, PIA was forced to cancel numerous flights due to unpaid fuel bills. Resulting cancelations resulted in multiple instances of customer anger creating viral social media content. State-owned Pakistan State Oil suspended fueling of PIA aircraft after PIA's request for additional government funding was denied.

In late December 2023 Interim government planned to privatize the airline. During a question hour in Senate adviser to Prime Minister on Aviation Air Marshal (Retd) Farhat Hussain Khan that said privatization of Pakistan International Airlines is being carried out under the government's policy to privatize loss making entities.

The Adviser said that initially PIA will be privatized as a flight entity and the decision on its other properties will be decided later.

Corporate management

Structure

Pakistan International Airlines' regional office, located in Lahore

Pakistan International Airlines Corporation Limited (PIACL) is majority-owned by the Government of Pakistan (86%) while the remainder (14%) is owned by private shareholders. The airline is under the administration of Aviation Division and is managed by a president and chief executive officer as well as the board of directors.

The board consists of nine independent non-executive members and has four sub-committees: an Audit Committee, Brand and Advertising Committee, Finance Committee, and Human Resource Committee, each having its charter and chairman. The president and chief executive officer leads the executive management of staff who run the airline. The airline's main headquarters are located at Karachi, while smaller subhead offices are located in several cities within Pakistan.

Seven of PIA's ten departments are in Islamabad, viz, Marketing Department, Procedure Bureau, Central Reservation Control, Revenue Management, HR and Security and Vigilance Department. The remaining three departments are in Karachi, namely finance, engineering and situation room.

Privatisation

In the late 1990s, the Government of Pakistan announced privatisation plans due to the persistent losses suffered by the airline, but they were never implemented; however, several steps towards the outsourcing of non-core businesses were initiated. Catering units (starting with Karachi Flight Kitchen), ground handling (starting with ramp services) and engineering, are to gradually leave the airline and operate as independent companies. In 1997, Pakistan called in a team from International Finance (IFC), the consulting arm of the World Bank, to advise on restructuring and privatisation of Pakistan International Airlines (PIA). However, no agreement was reached. Despite the government's multiple privatisation plans, on 18 February 2009, the carrier was dropped from the privatisation list.

In 2013, the Government of Pakistan once again aimed to privatise the airline due to increased losses by selling twenty-six percent of shares and management control to the investor. This plan was dropped due to protests by airline unions and associations after security forces killed two employees approaching the Jinnah International Airport terminal building.

In 2018, the newly elected government aimed to not privatise the entity and instead achieve profitability through the change in its top management.

On 6 February 2024, the Caretaker Cabinet of the interim Government decided to split different functions of Pakistan International Airlines into two entities to make it attractive for investors. These entities were named TopCo and HoldCo. TopCo was allocated basic functions, including engineering, ground handling, and flight kitchen and training. HoldCo was given Precision Engineering Complex, PIA Investment Limited and subordinate departments and properties.

On 4 June 2024, the government pre qualified 6 companies to bid for the privatization of Pakistan International Airlines. these companies were Air Blue, Arif Habib Corporation, Blue World City, Fly Jinnah, Pak Ethanol (Pvt) Consortiums, and YB Holdings Consortiums.

Financial and operational performance

In 2011, PIA began to be unprofitable, requiring government subsidies. By the end of 2016, the airline was saddled with $3 billion in debt. At the end of 2018, the airline was burdened with $3.3 billion in debt, up from $2.97 the year before, and thus requiring government bailouts for continued operation. In April 2019, PIA claimed that its revenues almost matched operating costs. An audit in September 2019 revealed that PIA had operated 46 empty flights between 2016 and 2017, without any passengers causing a loss of $1.1 million to the airline. Additionally, 36 Hajj flights were flown without any passengers. By the end of 2019, PIA reported a 41% increase in year-on-year revenue due to discontinuation of unprofitable routes, reintroduction of idle aircraft, and a sharp increase in the airline cargo space utilization.

The airline faces many challenges to its profitability. PIA, along with Etihad, were once considered one of the cheapest airlines in the GCC. Pakistan faces what has been termed "capacity dumping" by Middle East airlines, who operate numerous daily flights to every major city in Pakistan. Pakistan's Open Skies Agreement with the UAE, for example, allows Emirati airlines an unlimited number of seats into Karachi, with Emirates airline alone operating up to seven daily flights to Karachi from Dubai on high-capacity Boeing 777s. PIA also discontinued previously profitable routes to the US, as the TSA forbade nonstop flights from Pakistan to the US, and instead required costly diversions to European airports for immigration clearance – resulting in flight times that were significantly longer than flights on Middle Eastern airlines. New routes such as to Najaf and Bangkok also did not improve the airline's finances given the seasonality of those destinations. Further, staffing levels and overall management issues, including an employee count of 18,014 in 2010 for a fleet of 40 aircraft, present further challenges, although in August 2019, PIA laid off 1,000 "redundant employees".

Financial and operational performance
Year Revenue (PKR million) Net income (PKR million) Passenger load factor (%) Revenue passengers (million) Employees (average)
2005 Increase64,074 Decrease(4,411) Increase69 Increase5.499 Decrease19,263
2006 Increase70,587 Decrease(12,763) Decrease68 Increase5.732 Decrease18,282
2007 Decrease70,480 Decrease(13,398) Decrease67 Decrease5.415 Decrease18,149
2008 Increase89,201 Decrease(35,880) Increase71 Increase5.617 Decrease18,036
2009 Increase94,563 Increase(5,822) Increase70 Decrease5.535 Decrease17,944
2010 Increase107,531 Decrease(20,785) Increase74 Increase5.538 Increase18,019
2011 Increase116,550 Decrease(26,767) Decrease72 Increase5.953 Decrease18,014
2012 Decrease112,130 Decrease(33,181) Decrease70 Decrease5.236 Decrease17,439
2013 Decrease95,771 Decrease(44,524) 70 Decrease4.449 Decrease16,604
2014 Increase99,519 Increase(31,744) Increase72 Decrease4.202 Decrease16,243
2015 Decrease91,268 Decrease(32,529) Decrease70 Increase4.394 Increase16,271
2016 Decrease88,997 Decrease(44,900) N/A Increase5.486 Decrease13,947
2017 Increase90,843 Decrease(47,760) Increase73 Decrease5.342 Decrease13,592
2018 Increase103,490 Decrease(67,327) Increase77 Decrease5.203 Decrease12,437
2019 Increase147,500 Increase(55,451) Increase81 Increase5.290 Decrease11,740
2020 Decrease94,989 Increase(34,642) Decrease74 Decrease2.541 Decrease10,779
2021 Decrease94,989 Decrease(50,101) Decrease66 Increase2.657 Decrease8,558
2022 Increase172,038 Decrease(88,008) Increase80 Increase4.281 Decrease8,031

Destinations

Main article: List of Pakistan International Airlines destinations

As of November 2019, PIA serves 19 domestic and 28 international destinations in 20 countries across Asia, the Middle East, Europe and North America.

PIA with its Interline agreements and codeshare partner airlines, offers a wider choice of travel in 102 international destinations in 40 countries across the world with different flight connections.

Codeshare agreements

PIA has codeshare agreements with the following airlines:

Interline agreements

PIA has interline agreements with the following airlines:

Cargo SPA agreements

PIA has cargo special pro-rate agreements with the following airlines:

Fleet

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Total owned fleet

As of June 2024, Pakistan International Airlines operates the following aircraft:

Aircraft In service Orders Capacity Notes
C Y+ Y Total
ATR 42-500 3 10 38 48 One aircraft parked.
Airbus A320-200 17 8 150 158 Four aircraft parked.
180 180
Boeing 777-200ER 5 35 45 240 319 One aircraft parked.
35 54 240 329
Boeing 777-200LR 2 35 60 215 310 Launch customer.
Boeing 777-300ER 3 5 35 54 304 393 Two aircraft parked.
Total 31 5

Former fleet

PIA Airbus A310-300 landed at Germany, Frankfurt Airport, 25 April 2004
PIA Airbus A321 taking off from Islamabad Airport (2006)
PIA Boeing 747–300 taking off from the Multan International Airport for a Hajj flight, 28 October 2010
Aircraft Total Introduced Retired Notes
Airbus A300B4-200 10 1980 2005
1 1986 1992 Crashed as flight PK268
Airbus A310-300 12 1991 2016
Airbus A320-200 1 2014 2020 Crashed as flight PK8303
Airbus A321-200 2 2006 2007
Airbus A330-300 1 2016 2017
ATR 42-500 1 2007 2016 Crashed as flight PK661
ATR 72-500 3 2015 2020 Two aircraft in storage. One aircraft transferred to Pakistan Naval Air Arm.
Boeing 707-320C 12 1960 1999
1 1979 Crashed as flight PK740
Boeing 720B 8 1962 1986
1 1965 Crashed as flight PK705
Boeing 737–300 8 1985 2014
Boeing 737–400 2 2004 2005
Boeing 737–800 4 2014 2015
Boeing 747-200B 6 1976 2005
Boeing 747-200B Combi 2 1979 2011
Boeing 747-300 6 1999 2015 Bought from Cathay Pacific
Convair CV-240 4 1947 1959
de Havilland Canada DHC-6 Twin Otter 8 1970 2001
Douglas DC-3 15 1947 1967
Douglas DC-8-21F 1 1977 1978
Douglas DC-61CF 1 1977 1978
Fokker F27-200 Friendship 22 1961 2006
1 1989 Missing as flight PK404
1 2006 Crashed as flight PK688
Fokker F27-400 Friendship 1 1961 2003
Fokker F27-600 Friendship 5 1966 1986
Hiller UH-12E4 1 1963 1971
Hawker Siddeley Trident 1E 4 1966 1970
Lockheed L-100-382B-4C Hercules 2 1966 1966
Lockheed L-1049C Super Constellation 3 1954 1969
Lockheed L-1049H Super Constellation 2 1958 1969
McDonnell Douglas DC-10-30 5 1974 1986
Mil Mi-8 MTV-1 1 1995 1997
Sikorsky S-61N 3 1963 1967
1 1966 Crashed as flight PK17
Tupolev Tu-154 4 1996 1997
Vickers Viscount 815 5 1956 1966

Livery

PIA's 1980s legacy tail, which became an identity for the airline

In December 2003, PIA introduced a new image that was applied to its first Boeing 777-200ER and on two newly leased Airbus A310s, one of which was in service. The livery was white at the front and beige at the rear separated by a dark green stripe. The tail was painted white with a new typeface PIA acronym written in dark green. The Pakistan title was added to the front fuselage in all raised letters and the engine cowlings were painted in beige. The PIA logo written in calligraphic Urdu was added just behind the cockpit. However, due to criticism, the design was modified before the first Boeing 777 was delivered. The tail logo was replaced by a flowing Pakistan flag on a beige background. The "Pakistan" titles were removed and the PIA acronym was enlarged and moved onto the fuselage. The English and Urdu PIA titles remained the same. The leased A310s and most of the PIA fleet also adopted this livery at a later date.

A PIA Boeing 747–300 painted in a Frontier livery

In early 2006, the airline launched four new tail designs for its fleet. The tails represented the four provinces of Pakistan: Sindh, Punjab, Khyber Pakhtunkhwa and Balochistan. The tails promoted the cultures of the four provinces of Pakistan by applying motifs to the tails and adding a city name to the rear of the fuselage corresponding to the province. The "Frontier" tail represented the "Phulkari" (flowering) pattern, which reflected a tradition of embroidery generally done on shawls, shirts, and linen. The "Punjab" tail was loosely related to the tile decoration of the Wazir Khan Mosque in Lahore. The "Balochistan" tail showed the creativity seen in the local kilims, carpets, and rugs woven with wool, goat or camel hair and mixed yarn. The pattern was mostly bold geometric motifs in primary colours dominated by red. The "Sindh" tail was influenced by the Hala tile work with electric blue and white floral patterns. In 2009, management stopped the application of provincial tails, deeming them too costly.

PIA launched its new livery in mid April 2010. An Airbus A310, Boeing 777–200 and Boeing 747–300 were the first aircraft to wear the new look. The livery was unveiled at the PIA headquarters on a Boeing 777 model. The livery consisted of a green and gold strip running around the bottom of the fuselage and continuing right up until the tail cone. The forward/upper portion was white and at the rear, it was an off-white/beige colour. The bottom part of the tail blended into the upper fuselage as it too is white, with the rest of the tail painted with a large wavy Pakistan flag, which takes up the whole tail, in a dark green colour. At the front of the fuselage, 'PIA' was written in a billboard style in dark green and underneath 'Pakistan' was written in golden colour. Just behind the cockpit, there is a stylised Urdu PIA logo as well as on the engines.

In July 2014, on the delivery of the first A320 series aircraft, PIA introduced a "crescent and star" on the aircraft engines' cowlings in place of the Urdu PIA logo. In 2015, after the completion of sixty years service, the 1960s livery was applied to three of the Airbus A320s and on one Boeing 777-200ER.

In 2018, Pakistan's national animal Markhor was chosen to be introduced as the brand identity on aircraft tail. However, later the Supreme Court of Pakistan took suo motu action and barred PIA from using the Markhor as brand identity; only one Airbus A320 was painted in the livery.

In April 2018, PIA formally launched a new brand identity and livery and added a portrait of the Markhor in a ceremony held at PIA Offices in Islamabad, presented by the then head of brand of PIA, having Pakistan's national animal represented on its aircraft, including a large one on the tail and two on the engines, describing the resilient nature of PIA Brand surviving under the onslaught of all the negativity associated with the brand.

Logo of PIA with Kashmiri Markhor depicted, used in 2018

The symbol of animal was chosen for its universal recognition as the Urdu calligraphy logo of PIA could not be comprehended by non-Pakistani customers. In essence the idea was to make PIA a truly international brand based on the values of resilience, grace and fortitude, something which PIA had lost with increased focus on ethnic traffic. The tail had a forward leaping Markhor having long screw horns, which are the features of 'Kashmiri Markhor' endemic to Pakistan only. According to the initial plan, a euro-white style was chosen and existing green and golden strips were removed from the aircraft fuselage along with off-white/beige colour on the rear fuselage, but later a major rebranding was carried out. The font of the PIA logo was also changed and added to the fuselage. For the first time, legacy PIA colours (Pakistan green and mustard gold) were dropped and a blue texture was added in the "PIA" acronym expanding the colour palette for the brand. Urdu PIA logo colour was also changed from the yellow-green gradient texture. The airline's slogan was also changed to "We Fly at the Right Attitude" from "Great People to Fly With". The first aircraft with the redesigned livery was converted on 12 May 2018 and rolled out of Isphani Hangar by the method of decals to make a debut at the New Islamabad International Airport. The re-branding was halted on Suo Moto Notice taken by Supreme Court of Pakistan on fears of spending millions on the rebranding and not paying the salary of the staff on time. The Supreme Court of Pakistan suo motu notice barred PIA from using the Markhor logo as its brand identity. The Supreme Court later gave orders to retain the flag on the tail and disposed of the case. However, with a management change, the re-branding was abandoned altogether. Currently, the airline is operating a hybrid livery which features a euro-white fuselage and gold Urdu logo in-front of the front exits and engine cowling while the flag tail, English PIA (and Pakistan International in gold) titles in dark green and Pakistan titles in dark green on the belly have been retained from the 2010 livery. The PIA corporate website was also added ahead of the aft exits. Currently, five Boeing 777s and three A320s are sporting this livery.

Services

Catering

PIA Catering is the main supplier of meals for the airline at Islamabad and Karachi. It can produce 15,000 passenger meals each day. In 2006, the management of the flight kitchens was given to Singapore Air Terminal Services (SATS). This agreement ended in 2011 and PIA is managing the Flight Kitchens in Karachi and Islamabad itself. As of April 2019, an MOU was signed between PIA and McDonald's for the airlines catering. PIA Catering provides special meals to allow for passengers' dietary and religious needs. No alcoholic beverages or pork are served on board due to Islamic dietary laws.

PIA Premier service

PIA Premier was launched as a luxury air service on 14 August 2016. An Airbus A330 aircraft was initially wet-leased from SriLankan Airlines to operate the service. There were six weekly flights to London, three each from Islamabad and Lahore. However, it was soon diminished due to a loss of 2.1 billion rupees.

In-flight entertainment

Pakistan International Airlines was the first international airline to introduce entertainment system showing a regularly scheduled film on board in the year 1962.

In-flight Internet

In January 2017, the airline began trials on an on-board internet system to deliver in-flight entertainment on some domestic flights. The system allows passengers to access a selection of in-flight entertainment content using their own mobile devices. PIA offers personal screens on Boeing 777 flights with in-flight movies, music and TV shows. The Boeing 777 IFE also features an inflight map and air show. Selected A320s feature drop-down screens with in-flight map and air-show.

Precision Engineering Complex

The Precision Engineering Complex (PEC) includes the following facilities:

  • Binocular Assembly
  • Calibration Facility
  • Glass Fibre Composite Manufacturing
  • Investment Casting Facility
  • Machine Shop
  • Material Testing Laboratory
  • Non Destructive Testing Facility
  • Optics
  • Printed Circuit Boards (PCB)
  • Plating Facilities
  • Packaging Plant
  • Shot Peening

Ground handling

PIA provides ground handling services to the following airlines:

Cargo operations

PIA Boeing 707C operating Cargo aircraft taxiing at Charles de Gaulle Airport, France on 14 August 1994

PIA operates a cargo delivery system within Pakistan. PIA Cargo transports goods across Pakistan as well as to international destinations. These goods include meat and vegetables, textiles, paper products, laboratory equipment and postal mail.

During the early 1970s, PIA operated a service called Air Express that delivered documents and parcels within Pakistan. In 1974, PIA launched a dedicated cargo division within its organisation using two Boeing 707-320C. This division was known as Pakistan International Cargo. The airline operated several cargo flights to the Middle East such as Dubai and Europe, especially London. The operations ended in the late 1990s when both aircraft were phased out. During 2004 to 2007, the airline again operated two Airbus A300 Freighter aircraft chartered through MNG Airlines to Haan. Luton, Amsterdam, Basel and Cologne. However, again the contract ended and PIA discontinued this service.

In 2003, the airline launched PIA Speedex, a courier service initially in Karachi, Lahore, Rawalpindi and Islamabad. This expanded to twelve cities within a year. Today, the airline serves over 70 locations within Pakistan, with shipments collected and delivered from customers homes.

In 2019, the new PIA management experienced a sharp increase in the airline's cargo space utilization, from 20 percent to almost 80 percent.

PIA currently offers cargo service for these international destinations: Abu Dhabi, Bangkok, Barcelona, Birmingham, ChinaBeijing, Copenhagen, Doha, Dubai, Jeddah, Kabul, Kuala Lumpur, London, Manchester, Medina, Milan, Muscat, Najaf, Oslo, Paris, Riyadh, Sharjah, TokyoNarita and TorontoCanada.

Corporate sponsorship

The airline has sponsored events, both within Pakistan and in its overseas markets.

In the 1990s, the airline launched the three green stripe livery to represent its support for sports. The airline supports the Pakistan International Airlines first-class cricket team that plays in the Quaid-i-Azam Trophy and Patron's Trophy. PIA sponsors the PIA football club, and the A1 Team Pakistan in the A1 Grand Prix motorsports championship series of open-wheel auto racing series when it was initially launched. The airline also promotes the Shandur Polo Gala, that takes place every year in the Chitral and Gilgit regions of northern Pakistan during the summer period. PIA has had its own sports division since 1958, promoting sports within Pakistan such as cricket, hockey, football, squash, polo, tennis, bridge, chess, table tennis, cycling, and bodybuilding.

PIA has its own Boy Scouts Association (PIA-BSA), working in partnership with Pakistan Boy Scouts Association. After a devastating earthquake in 2005, PIA-BSA worked in partnership with other charity organisations to provide relief help.

PIA was one of the official sponsors of the "Destination Pakistan 2007" festivals. The official logo was added to a select number of aircraft during the year. In 2008, PIA teamed up with mobile phone provider, Ufone to provide air miles to passengers who used the mobile network. Standard Chartered Bank and PIA launched credit cards allowing passengers to earn air miles. In 2009, PIA was the gold sponsor for Logistics Pakistan, an exhibition and conference poised to highlight the emerging opportunities for the Logistics sector in Pakistan. In 2009, PIA and the Pakistan Remittance Initiative (PRI) formed a strategic alliance to promote world money transfers.

PIA has Planetariums in Karachi and Lahore that enable the public to see static aircraft as well as astronomy shows. PIA Horticulture, set up in 1996, provides flowers for display in PIA's offices and events, winning awards and accolades at flower exhibitions across the country. The airline supports non-profit organisations within Pakistan such as Al-Shifa Trust, Zindagi Trust, The Citizens Foundation, and Sindh Institute of Urology and Transplantation. In 2009, PIA teamed up with the fast-food franchise McDonald's, to offer passengers discounts on meals and upgrades. PIA also owns three hotels, the Roosevelt Hotel, the Scribe Hotel and Skyrooms (Private) Limited. The airline also has an agreement with Pearl Continental Hotels for its UAE based passengers.

Charter and special services

State officials transportation

Callsign "PAKISTAN 001" carrying the President on PIA's Boeing 707. Photographed at Munich Airport in West Germany, circa 1961.

PIA has been continuously serving government officials of Pakistan and has always transported the President and Prime Minister on overseas visits. During the late 1990s, a PIA Boeing 737–300 was used for official visits by the Bhutto and Sharif governments. The aircraft wore official government colours but was later repainted in the airline official colours at the end of the decade. When the government changed after a military coup in 1999, the Boeing 737–300 was transferred to PIA permanently. The President and Prime Minister then resorted to using two of PIA's Airbus A310-300s for official visits, while rare trips were done on regular commercial flights of the airline. In February 2007 the government of Qatar gifted an Airbus A310 from its VIP fleet to the Pakistani government; this ended the need for the use of PIA aircraft. However, from time to time the government uses one of the airline's Airbus A320s, or occasionally a Boeing 777, for official trips.

Charter services

PIA operates private charter flights using ATR 42s to Bhit, Kadanwari and Sehwan Sharif in Sindh as well as to other parts of the country for oil and gas companies and other customers. Ad hoc charters for United Nations peacekeeping troops are also carried out to Africa and Eastern Europe, Asia (South Korea, Afghanistan, Tajikistan, East Timor) and many other international destinations; PIA Charter Team provides these services.

Hajj and Umrah operations

PIA operates a two-month (pre- and post-) Hajj operation each year to and from Saudi Arabia. PIA transported over 100,000 intending pilgrims each year to the Kingdom of Saudi Arabia until its fleet shrank to 25 aircraft in 2011–2012. Since then, the airline's Hajj quota was reduced to 60,000 to 70,000 pilgrims by the then government.

Special services

A PIA plane carrying desperately needed medical supplies landed in Afghanistan on Monday, the World Health Organisation said, the first such flight since the Taliban took control of the country two weeks prior. He further thanked Pakistan for providing the Boeing 777 plane for the delivery. It was the first of three flights planned with PIA, and the WHO said it was working to ensure "this week's shipment is the first of many". PIA Chief Executive Officer (CEO) Arshad Malik said it was the national flag carrier's "moral responsibility" to help people in Afghanistan. "PIA will continue humanitarian missions on the instructions of the Pakistan government and the aviation minister," he said in a statement.

Awards and recognition

On 27 September 2024, PIA received Pakistan's first National Tourism Award for Promoting Travel and Tourism. The award was given to PIA in recognition of its outstanding work promoting domestic travel. At Pakistan's First National Tourism Awards, organized by Discover Pakistan, Air Vice Marshal Amir Hayat, CEO of PIA, received the award.

Accidents and incidents

The airline has lost more than 30 aircraft in crashes and other events, including 20 fatal crashes. There have also been at least eight hijacking incidents involving the airline's aircraft between 1971 and 2017.

  • In October 1952, an Orient Airways flight carrying cargo from Karachi to Dacca crashed. One of three was killed in this crash.
  • On Monday 3 August 1953, the Douglas DC-3 registered AP-AAD was operating on a hajj flight, carrying pilgrims from Karachi to Jeddah via Sharjah and Bahrain. The leg to Bahrain was to be flown by the first officer from the left-hand seat. Shortly after takeoff the aircraft entered a steep descending turn. The captain took over control but could not recover the aircraft. The Douglas DC-3 struck the ground. One of 25 was killed in this crash. "The accident resulted from the loss of control of the aircraft by the first officer shortly after taking off on a dark night when instrument flying was necessary. This loss of control was due to the inability of the first officer to fly on instruments. The responsibility for the accident is attributed to the captain for failing to supervise the piloting of the aircraft by the first officer."
  • Pakistan International Airlines experienced its first recorded hull loss in 1956: a Douglas DC-3 flew into a mountain on 25 February while on a cargo flight from Gilgit to Islamabad in poor weather, killing the three crew members on board.
  • On 1 July 1957, a Douglas DC-3 registered AP-AJS, operating a domestic flight from Chittagong to Dhaka in East Pakistan (now Bangladesh), crashed on a mudflat in the Bay of Bengal, killing all 20 passengers and four crew members on board.
  • On 15 May 1958, a Convair CV-240 with the registration AP-AEH, operating as Flight 205 from Delhi to Karachi, crashed and caught fire moments after it took off from Delhi's Palam Airport on a moonless night in dusty conditions. The investigation attributed the crash to the captain experiencing a night somatogravic illusion, resulting in the aircraft descending shortly after it became airborne. Four of the six crew members and 21 of the 38 passengers on board were killed; two people on the ground were also killed.
  • On 18 May 1959, a four-month-old Vickers Viscount with the registration AP-AJC was damaged beyond economic repair in a landing accident at Islamabad International Airport. The aircraft ran off the runway into a rainwater channel; there were no fatalities.
  • Three months after the first Viscount crash, the airline lost another on 14 August 1959. The Viscount (registered AP-AJE) crashed at Karachi International Airport during a pilot training flight, while attempting an overshoot with two engines inoperative. Two of the three people on board were killed.
  • On 26 March 1965 a Douglas DC-3 registered AP-AAH crashed in mountainous terrain near the Lowari Pass on a domestic flight from Peshawar to Chitral, killing the four crew members and 18 of the 22 passengers on board.
The memorial tablet at the crash site in Cairo for those who died on PIA Flight 705 on 20 May 1965
  • Eight weeks later, on 20 May 1965, a Boeing 720 operating as Flight 705 crashed while descending to land on Runway 34 at Cairo International Airport, resulting in 121 fatalities.
  • On 8 October 1965 a Fokker F27 Friendship, with less than 500 hours' flying time since it was delivered new to the airline earlier in the year, crashed while on a domestic cargo flight from Rawalpindi to Skardu. The aircraft (registered AP-ATT) hit a ridge near the village of Patian and slid down its side, the remains coming to rest more than 1,000 feet (300 m) below the impact point. The four crew members on board were killed.
  • On 2 February 1966 Flight 17, operated by a Sikorsky S-61 helicopter, crashed on a scheduled domestic flight in East Pakistan after the main gearbox failed, killing 23 of the 24 passengers and crew on board.
  • On 6 August 1970, a Fokker F27 Friendship registered AP-ALM, operating a domestic flight from Rawalpindi to Lahore, crashed at high speed a few minutes after taking off from Rawalpindi in stormy weather. All 26 passengers and four crew members on board were killed.
  • On 3 December 1971, a French national's attempt to hijack a Boeing 720B flight from Paris to Karachi was thwarted by French security forces.
  • On 8 December 1972, a Fokker F27 Friendship registered AP-AUS, operating a domestic flight between Gilgit and Rawalpindi in rainy weather as Flight 631, crashed in mountainous terrain. There were no survivors among the 22 passengers and four crew members on board.
  • On 20 January 1978, a PIA Fokker F27 (registered AP-ALW) aircraft at Karachi with 22 passengers on board was hijacked by a gunman who asked to be flown to India. The then chairman of PIA, Air Marshal (Retd) Nur Khan boarded the aircraft to negotiate with the hijacker. He received a gunshot wound while trying to disarm the hijacker but still managed to overpower him.
  • On 26 November 1979 Flight 740 was a Boeing 707-320C that crashed after takeoff from Jeddah International Airport for a flight to Karachi, resulting in 156 fatalities.
  • On 2 March 1981 Flight 326 was hijacked by three gunmen and flown to Kabul. For almost two weeks, more than 100 passengers were held captive on the Boeing 720 until Pakistan released 55 prisoners. One passenger, Pakistani diplomat Tariq Rahim, was murdered during the ordeal.
  • On 4 February 1986, a Boeing 747 registered as AP-AYW made a belly landing at Islamabad Airport around 9:00 am. The aircraft was operating Flight 300 from Karachi with 247 passengers and 17 crew members on board. Everyone survived this accident caused by pilot error.
  • On 23 October 1986, a Fokker F27 aircraft crashed during approach to Peshawar Airport. Of the 54 passengers and crew on board, 13 were killed in the accident.
  • On 25 August 1989, a Fokker F27 operating as Flight 404 disappeared shortly after taking off from Gilgit Airport. All 54 passengers and crew on board were presumed killed.
Pakistan International Airlines Flight 268 crash site in Kathmandu's Tribhuvan International Airport on 28 September 1992
  • On 28 September 1992 Flight 268, an Airbus A300 B4-200 registration AP-BCP, crashed on approach to Kathmandu's Tribhuvan International Airport. All 167 on board were killed.
  • On 27 December 1997, a Pakistan Airlines Boeing 747 plane from Karachi to London, crashed when landing at Dubai international airport. It overshot the runway and went through the perimeter wall before coming to rest. No one was killed.
  • On 25 May 1998 a Fokker F27 Friendship operating as Flight 544 was hijacked. All passengers and crew escaped unhurt.
  • On 17 October 2001, Pakistan International Airlines Flight 231, an Airbus A300, from Islamabad via Peshawar veered off the side of the runway after the right hand main landing gear collapsed as it touched down. The aircraft skidded and eventually came to rest in sand 50 meters from the runway. The aircraft sustained damage to its right wing structure and right engine, which partly broke off the wing. All 205 crew and passengers (which included high profile American political commentator and talk show host Tucker Carlson and his father Dick Carlson) evacuated safely. However, Tucker Carlson has erroneously claimed that the plane was flying over the Arabian Sea when it had a probable explosion in the cargo hold followed by a wing detachment resulting in its crashing into a sand dune in Dubai.
  • On 1 March 2004, Pakistan International Airlines Flight 2002, Airbus A300B4-203 registration AP-BBA, burst two tires whilst taking off from King Abdulaziz International Airport. Fragments of the tire were ingested by the engines, which caused the engines to catch fire and an aborted takeoff was performed. Due to the fire, substantial damage to the engine and the left wing caused the aircraft to be written off. All 261 passengers and 12 crew survived.
  • In March 2005 Pakistan International Airlines experienced several minor accidents. This includes the wrong grease being used for the undercarriages in Pakistan airports leading to small fuselage fires. Poor maintenance in Pakistan had previously led to insufficient fuel in tanks and an engine falling onto the runway at Manchester Airport.
  • On 10 July 2006 Flight 688, a Fokker F27 operating from Multan to Lahore and then to Islamabad, crashed in a field after bursting into flames a few minutes after takeoff from Multan International Airport. All 41 passengers and four crew members on board were killed.
  • On 25 September 2010, a PIA Boeing 777-200LR registered AP-BGY, flying from Toronto to Karachi, made an emergency landing at Stockholm Arlanda Airport after a phone call was made claiming a passenger on board was armed with explosives. After the plane landed in Stockholm, it was parked at an emergency stand and the suspected passenger was removed from the plane by Swedish authorities. The rest of the passengers were also removed and the empty aircraft was searched. The plane and passengers were allowed to depart Sweden while the suspect was detained in the country for further investigation, but was later released after no evidence was found of the allegation made against him.
  • On 31 August 2012, ATR 42–500 registration AP-BHJ, operating Flight 653 from Islamabad to Lahore, was landing at Allama Iqbal International Airport when it undershot the runway and came to rest on a grassy area on the right side of Runway 36R. There were no fatalities among the 42 passengers and four crew members. The aircraft was damaged beyond repair and withdrawn from service.
  • On 11 February 2013, a Boeing 737 aircraft registered AP-BEH was operating Flight 259 from Islamabad to Muscat via Sialkot when its port side main landing gear collapsed during landing at Muscat International Airport. There were no fatalities among the 107 passengers and seven crew members on board. The aircraft was damaged beyond repair and withdrawn from service.
  • On 8 June 2014, there was an attack on Jinnah International Airport. Several aircraft were damaged and written off, including a PIA Boeing 747-367, registered as AP-BFV, and a PIA Airbus A310-308, registered as AP-BDZ. In total, there were 36 fatalities, including the 10 attackers.
  • On 24 June 2014, an Airbus A310-300 registered as AP-BGN was operating Flight 756 from Riyadh to Peshawar with 178 passengers and 12 crew members on board when it was hit by gunfire during its landing approach at Bacha Khan International Airport, Peshawar. The aircraft landed safely, but one passenger was killed and two crew members were injured. The aircraft was damaged but it was later ferried to Karachi for repair.
  • On 7 December 2016, Flight 661, operated by an ATR 42–500 aircraft registered AP-BHO, crashed in Havelian, Pakistan while en route from Chitral to Islamabad, killing all 47 on board.
  • On 22 May 2020, Flight 8303, operated by an Airbus A320, AP-BLD crashed while on final approach to Jinnah International Airport, Karachi, arriving from Lahore. According to CAA sources, PIA Airbus A320 from Lahore was about to land in Karachi when it crashed at the Jinnah Garden area near Model Colony in Malir. CAA sources said that its communication with the plane had been cut off one minute prior to the landing. The pilots attempted an unstabilized landing which resulted in a belly landing as the landing gear was not lowered due to high workload in the cockpit. This badly damaged both the engines which suffered from oil leaks due to the heavy scraping on the runway. The pilots then tried to perform a go-around attempting to make a second approach, they requested to turn left for a direct route to the runway as they were losing altitude. The pilots then declared mayday reporting they had lost both engines (both engines had flamed out due to damage). Soon after, the aircraft lost altitude and crashed into flames in the Model Colony residential area at about 14:40 local time. A ground observer reported that the aircraft suddenly became silent in its final seconds of flight. 99 people were on board; two passengers survived while 97 on board, including eight crew members, were killed. Additional casualties on the ground were one fatality and seven injured.

See also

References

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